ITML

What ITML does

ITML is a privately held Greek B2B software agency and EU R&D project coordinator headquartered in Athens with regional offices in Limassol (Cyprus) and Norwich (UK), operating across cybersecurity, regulatory compliance, AI/ML, and UX design. The company coordinates and participates in EU-funded R&D programmes — most prominently Horizon Europe, Digital Europe Programme, and Chips JU initiatives such as DETANGLE (~€7M), CRACoWi, SENTINEL, AVALANCHE, and AIXPERT — generating grant-based revenue while developing a portfolio of eight proprietary products including ComplyBot (AI-powered GDPR compliance), humanAify (RAG-based enterprise knowledge assistant), the Data Fusion Bus (semantic integration middleware), a Deep Anomaly Detection module built on LSTM-Autoencoders, a Federated Learning Framework with privacy-enhancing technologies, an Identity Management System, and UXaaS. Its core technology stack spans Java 11/Spring, Drools BRMS, Keycloak (OpenID Connect/OAuth 2.0/SAML 2.0), the Flower federated learning framework, OpenDP, TenSEAL, and integrations with PyTorch, TensorFlow, and XGBoost.

ITML monetizes through three primary revenue streams: (1) professional services revenue from EU R&D project participation as coordinator or technical partner, (2) project-based and retainer B2B software design and development for enterprises and startups, and (3) an emerging subscription/licensing motion via ComplyBot (currently freemium Early Access) and humanAify (demo-led enterprise sales). Distribution combines enterprise field sales for strategic accounts, EU consortium channels that double as demand-generation vehicles, a self-serve PLG channel through ComplyBot, and a strategic alliance with Enisolv for maritime distribution of the Shipify platform. Customers include EU institutions (ENISA, ECCC), law enforcement agencies, Dutch public-sector bodies, maritime operators, and European SMEs targeted by GDPR, NIS2, and Cyber Resilience Act compliance mandates.

The company holds ISO 27001 and ISO 14001 certifications, was co-organizer of the EEAI 2024 conference, and participated in InCyber Forum (FIC) 2026 through the ECCC-commissioned European Pavilion. It is independently founder-operated with no disclosed parent company, PE/VC backing, or institutional investment, and no public listing.

Name

ITML

Legal name

ITML

Website

https://itml.gr

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

ITML is a Greek B2B software agency and EU R&D project coordinator that builds AI-powered cybersecurity, GDPR compliance, and UX analytics products for European enterprises, SMEs, and public-sector institutions across its Athens, Limassol, and Norwich offices.

Ownership category

akta.pro rank

Product category

Cybersecurity and Compliance Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)

akta.pro secondary industries

ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Identity Lifecycle & Provisioning Automation (SCIM, JML, Provisioning) (HDADAAAK), IT Service Management (ITSM) Platforms (HDAEALAA), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• Cybersecurity compliance software
• AI software development
• GDPR compliance platforms
• Federated learning systems
• UX design services

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EU Research & Innovation Project Participation: ITML generates significant revenue through participation in EU-funded R&D programmes (Horizon Europe, Digital Europe Programme, Chips JU) as project coordinator, technical leader, or innovation manager. Projects include DETANGLE (€6.8M, 36 months), CRACoWi, SENTINEL, TURING, ARTEMis, AERO, and others. Revenue is project-based, fixed across grant periods, supporting personnel, infrastructure, and deliverables.
2. B2B Software Design & Development Services: Custom software development, UX/UI design, and digital product services delivered to enterprise and startup clients. Services span web design, mobile app development (iOS/Android), enterprise software, and full-stack development. Clients range from leading enterprises to promising startups. Revenue is project-based or retainer-driven.
3. Cybersecurity & Compliance Software Products: ITML is evolving eight solutions into market-ready products including ComplyBot (GDPR compliance, Early Access Programme), Recommendation Engine (cybersecurity OTM recommendations), Deep Anomaly Detection, and Federated Learning Framework. Products are offered as SaaS-style subscriptions or platform licenses, targeting enterprises and SMEs seeking automated compliance and security tooling.
4. Enisolv Shipify Maritime Platform: Strategic alliance with Enisolv to co-develop and deliver the Shipify maritime monitoring platform. ITML provides the software platform and digital capabilities; Enisolv provides maritime domain expertise. Revenue is shared through this strategic technology partnership for vessel monitoring, CII compliance, and charter party analytics.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

ITML is a software development agency and EU R&D project coordinator that designs, builds, and operates AI-driven cybersecurity, GDPR compliance, federated learning, and UX optimization products and platforms. Its portfolio spans eight proprietary solutions (ComplyBot, humanAify, Deep Anomaly Detection, Federated Learning Framework, Identity Management System, Recommendation Engine, UX as a Service, Data Fusion Bus) plus custom B2B software and UX services delivered to enterprises, EU institutions, and SMEs across Europe.

Product overview

ITML offers a portfolio of specialized digital products and services organized around a core middleware platform (Data Fusion Bus) that connects various solutions. The product line includes cybersecurity offerings (Security Infusion, Deep Anomaly Detection, Federated Learning Framework), GDPR/compliance tools (ComplyBot, Recommendation Engine, Identity Management System), AI-powered analytics (Analytics as a Service, humanAify), UX optimization (UX as a Service, UX & UI Design Services), and industry-specific solutions (Enisolv Shipify for maritime compliance). The Data Fusion Bus serves as foundational middleware enabling data integration across these products, while the AI services layer provides underlying capabilities for natural language processing, anomaly detection, and knowledge retrieval.

Differentiator

Problem solved

Functional benefit

Products and services

• ComplyBot AI-powered GDPR compliance platform for DPOs, SMEs, and public organizations, offering AI-assisted data mapping, Records of Processing Activities (RoPA), DPIA tools, breach management, and automated policy document generation; currently distributed through a free Early Access Programme.
• humanAify Enterprise-grade knowledge assistant platform combining Generative AI, Retrieval-Augmented Generation (RAG), contextual memory, and role-based access control to let employees interact with corporate knowledge (HR systems, wikis, project repositories, PDFs, CRM tools) via natural language, with intelligent search, summarization, and agent-oriented workflow automation.
• Enisolv Shipify Maritime monitoring and compliance platform co-developed with Enisolv, providing hull condition monitoring, main machinery KPI tracking, charter party compliance analytics, fleet statistics, and CII grade compliance reporting for vessel operators and shipping companies.
• Security Infusion Machine learning-boosted cybersecurity managed services offering infrastructure monitoring, threat alerting, vulnerability assessment, cybersecurity event management, and security posture monitoring delivered as a managed service.
• Analytics as a Service (3AS) Machine learning-driven big data analytics platform providing production optimization, equipment failure prediction, supply chain management, and on-demand tailored analytics solutions using various ML algorithms for enterprise customers.
• Data Fusion Bus (DFB) Modular middleware platform unifying heterogeneous data sources (IoT devices, edge nodes, cloud platforms, enterprise systems) into a single interoperable data ecosystem with semantic harmonization, edge analytics, rule-based orchestration, and zero-trust architecture across mobility, energy, environment, and security domains.
• UX as a Service (UXaaS) Cloud-native platform combining real-time user analytics, machine learning, and adaptive UI logic for continuous, automated monitoring and optimization of digital interfaces, with built-in A/B testing, multi-armed bandit experimentation, and a User Satisfaction Index benchmarked against SUS and UMUX standards.
• Deep Anomaly Detection Module AI-powered cybersecurity engine using LSTM-Autoencoder architecture for unsupervised intrusion detection and real-time anomaly detection in complex sequential datasets, particularly suited for IoT, cybersecurity, and resource monitoring, scoring anomalies via Mahalanobis distance.
• Federated Learning Framework Privacy-preserving federated learning framework for cybersecurity collaboration, enabling secure exchange of AI model parameters across organisations without revealing raw data, built on Flower and integrating differential privacy, homomorphic encryption, secure multiparty computation, and PII detection tools.
• Identity Management System (IdMS) Modular, privacy-aware identity and access management platform supporting GDPR-compliant data sharing, MyData paradigm, multi-factor authentication, role-based access control, Single Sign-On, and EU-wide digital identity federation using Keycloak with OpenID Connect, OAuth 2.0, and SAML 2.0.
• Recommendation Engine Rule-based inference engine powered by Drools BRMS that evaluates an organisation's risk profile and delivers curated Organizational and Technical Measures (OTMs), cybersecurity plugins, and training recommendations for GDPR compliance, with policy document drafting and an OpenAPI v3 interface.
• User Experience (UX & UI Design) Services UX/UI design services including user research, interface design, prototyping, usability testing, web design, and development for mobile apps, web applications, and enterprise software, delivered to enterprise and startup clients.
• Artificial Intelligence Services AI and data analytics professional services providing trustworthy AI solutions including data foundation building, advanced intelligence development, reliable operations, and continuous monitoring with MLOps pipelines.

Quantifiable outcome

• Deep Anomaly Detection reduces cybersecurity incident response time by providing real-time anomaly scoring with probabilistic thresholds, avoiding the need for large labelled datasets
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability15 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and major.

• European Cybersecurity Competence Centre (ECCC)coreStrategic or Co-development Partner · 1 January 2026ECCC co-funds ITML-coordinated cybersecurity projects including DETANGLE (nearly €7m) and CRACoWi. ECCC is the EU body responsible for strengthening European's cybersecurity ecosystem through funding, coordination, and support of cybersecurity research and innovation projects. ITML serves as primary project coordinator for ECCC-funded initiatives.
• DETANGLE Consortium (15 partners)coreStrategic or Co-development Partner · 1 January 2026ITML coordinates the DETANGLE project with 15 consortium partners across Europe: IOTAM, Motor Oil Hellas, Tinexta Infocert, IKEM, Fundacion FV, IRCCS San Raffaele Roma, NetCompany, Improwise Software, Ubitech, Melitek, Tiko Pro, Quality and Reliability Cyprus, Rina Consulting, and Athena-Erevnitiko Kentro. The project develops tools for NIS2 and CRA compliance, integrated incident management, and cross-border threat intelligence sharing.
• CRACoWi Consortium (14 partners)coreStrategic or Co-development Partner · 1 September 2024CRACoWi unites 14 partners from 4 EU countries (Greece, Germany, Slovenia, Cyprus) to help SMEs meet the Cyber Resilience Act through automated AI-powered tools and capacity building. Funded under the Digital Europe Programme and supported by the ECCC. ITML serves as project coordinator. Key partners include Tiko Pro and SevenShift who contributed to the CRA Compliance Wizard.
• EnisolvcoreStrategic or Co-development PartnerITML and Enisolv formed a strategic alliance to co-develop Shipify, a maritime monitoring platform providing vessel performance monitoring, CII compliance tracking, charter party analytics, and fleet statistics. ITML provides the digital platform software capabilities; Enisolv contributes maritime domain expertise, industry relationships, and regulatory knowledge. The partnership enables ITML to serve the maritime sector while Enisolv gains advanced digital capabilities.
• SENTINEL Project ConsortiumcoreStrategic or Co-development PartnerITML coordinates the SENTINEL project targeting over 25 million European SMEs/MEs for personal data protection and cybersecurity. ITML leads WP8 (Project Management), WP9 (Ethics Requirements), and WP3 (SENTINEL digital core). The project integrates tried-and-tested security and privacy technologies into a unified digital architecture for SME cybersecurity capacity building.
• Tiko PromajorImplementation/ SI/ Consulting PartnerTiko Pro (Slovenia) is a technical partner in CRACoWi and contributes to the Cyber Resilience Act Compliance Wizard. Partnered with ITML at InCyber Forum (FIC) 2026 EU Pavilion for joint presentations on CRA compliance. Contributes to user experience and compliance tool design for the CRACoWi platform.
• SevenShiftmajorTechnology or IntegrationSevenShift (Germany) is a key technical partner in CRACoWi, providing technical and innovative perspective on the CRA Compliance Wizard. Presented the high-level overview of CRACoWi technologies at the Dutch CRA webinar alongside ITML and Tiko Pro.
• University of the AegeanmajorStrategic or Co-development PartnerUniversity of the Aegean collaborates with ITML on the FairLegal project, combining academic research expertise in AI fairness and gender bias detection with ITML's industrial-scale development and deployment capabilities. The project fine-tunes LLMs for gender bias detection in legal texts and job postings.
• LioncodemajorTechnology or IntegrationLioncode collaborates with ITML and University of the Aegean on the FairLegal project, providing industrial-scale AI development and deployment capabilities for the gender bias detection system targeting legal texts and job postings.
• Dutch Ministry of Economic AffairsmajorGTM or Marketing PartnerITML participated in a CRA Webinar for Dutch SMEs organised by the Dutch Ministry of Economic Affairs and NCC NL on 11 November 2025. This government partnership enables ITML to reach Dutch SME stakeholders and position CRACoWi compliance tools through an official government channel ahead of the 2027 CRA deadline.
• National Cybersecurity Center of the Netherlands (NCC NL)majorGTM or Marketing PartnerNCC NL co-organised the CRA webinar with the Dutch Ministry of Economic Affairs where ITML presented CRACoWi and its CRA Compliance Wizard. The partnership positions ITML's tools within the Dutch national cybersecurity ecosystem and provides credibility through association with the official coordinating body.
• European Pavilion (commissioned by ECCC)majorGTM or Marketing PartnerITML participated in InCyber Forum (FIC) 2026 through the European Pavilion, commissioned by the European Cybersecurity Competence Centre. The pavilion provides a platform for ITML to present multiple EU projects (CRACoWi, AVALANCHE, GANNDALF) to a concentrated audience of cybersecurity professionals, EU decision-makers, and industry stakeholders.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TrustArc: Established privacy and GDPR compliance SaaS vendor serving global enterprises with automated privacy management, assessments, and consent tooling. A broad incumbent that overlaps with ITML's ComplyBot and Recommendation Engine products but has a more mature commercial customer base.
• OneTrust: Market-leading privacy, security, and governance SaaS platform with a broad GDPR/CRA/NIS2 product suite. Directly competes with ITML's ComplyBot and Recommendation Engine for enterprise and SME compliance software budgets, although OneTrust is a much larger, broader incumbent rather than a custom R&D shop.
• Capgemini: Global IT services leader with substantial cybersecurity, compliance, and EU public-sector practices that frequently partner on or compete for Horizon Europe and Digital Europe Programme contracts. A broad incumbent that both funds and competes in the same EU cybersecurity ecosystem as ITML.
• Sopra Steria: Major European IT services and systems integration firm with significant public-sector and cybersecurity practices across the EU. A broad incumbent competing with ITML for EU institutional cybersecurity and digital transformation contracts while also offering its own compliance tooling.
• Netcompany: Danish-headquartered digital services and IT consultancy with deep EU public-sector presence, listed as a partner in ITML's DETANGLE consortium. Netcompany is a comparable EU-public-sector IT services peer operating at a much larger scale, competing for the same ECCC/Digital Europe contracts that fund ITML.

Emerging players

• BigID: Data privacy, protection, and AI governance vendor focused on data discovery, classification, and DSAR automation. An emerging player with partial overlap to ITML's ComplyBot/IdMS positioning in the enterprise privacy tooling space.
• Collibra: Data intelligence and governance platform addressing data privacy, compliance, and stewardship workflows in regulated enterprises. Comparable emerging player competing for data-governance-driven compliance budgets that overlap with ITML's compliance product wedge.
• BehaviourSec (now LexisNexis ThreatMetrix): European-origin cybersecurity/identity analytics firm with expertise in behavioural analytics and federated risk scoring. Thematically comparable to ITML's Federated Learning Framework and Deep Anomaly Detection capabilities within the EU identity-and-threat-detection vendor landscape.

Direct peers

• Thoughtworks: Global technology consultancy that designs and delivers custom software, AI/ML, and digital products for enterprises, with strong R&D DNA similar to ITML's. Closely comparable as a custom software agency evolving proprietary platforms, though much larger and geographically broader.
• Intrasoft International: EU-focused IT services firm headquartered in Luxembourg with deep EU institutional client relationships and large-scale EU R&D project participation. One of the closest comparable direct peers to ITML given similar business model of EU project coordination plus enterprise IT delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/itmlgr
• Facebookfacebook.com/itmlsolutions
• LinkedInlinkedin.com/company/about

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITML