T.E.L.E.M
T.E.L.E.M (Telem Group) is the sole local telecom provider in Sint Maarten, delivering fiber internet, mobile, TelTV+, and business services to island residents and enterprises via its own islandwide network.
- Company typePrivate
- Founded1975
- HeadquartersSint Maarten, Netherlands
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What T.E.L.E.M does
T.E.L.E.M (Telem Group) is the sole local telecommunications provider in Sint Maarten, offering an integrated portfolio of fiber internet, mobile (prepaid, postpaid, and Flex hybrid plans), television (TelTV+), and business services across the entire island. The company operates its own fiber-powered network with islandwide coverage, mobile cellular infrastructure supporting voice, text, and data services, and a TV distribution platform (TelTV+) delivering local channels, international content, on-demand programming, and sports add-ons. Add-on services such as Super Wi-Fi, Always On Data, and international roaming extend the core connectivity stack.
Telem generates revenue primarily through recurring subscriptions across consumer and business segments, supplemented by usage-based roaming charges. Consumer offerings include prepaid mobile (pay-as-you-go top-ups), postpaid monthly bundles (talk, text, data), Flex hybrid plans (monthly renewal with optional top-ups), and tiered fiber internet plans with TelTV+ packages. Business services target enterprise and SMB customers with dedicated telecommunications solutions. Distribution combines physical retail branches (Phillipsburg main branch, Simpson Bay reopened October 2025), a self-serve website (telem.sx), a phone support hotline (548-HELP), WhatsApp support (+1 721 528 0100), and direct B2B sales. Headcount of 501-1,000 employees supports both customer-facing and infrastructure operations. The company is privately held, headquartered in Sint Maarten, and undergoing a stated transformation focused on stronger networks, customer experience, and digital modernization.
T.E.L.E.M firmographics
Firmographics- Name
- T.E.L.E.M
- Legal name
- Telem Group
- Website
- https://telemgroup.sx
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- T.E.L.E.M (Telem Group) is the sole local telecom provider in Sint Maarten, delivering fiber internet, mobile, TelTV+, and business services to island residents and enterprises via its own islandwide network.
- Ownership category
- akta.pro rank
T.E.L.E.M industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)
- SIC
- Radiotelephone Communications (4812), Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)
Keywords
Where T.E.L.E.M is headquartered
LocationHeadquarters
- HQ city
- Sint Maarten
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
T.E.L.E.M business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Mobile Services: Recurring revenue from mobile plans including prepaid (pay-as-you-go with top-up), postpaid (monthly billing with talk/text/data bundles), and Flex plans (hybrid prepaid/postpaid model with monthly renewal).
- Internet Services: Recurring subscription revenue from fiber internet plans offering various speed tiers for residential and business customers.
- TV Services: Subscription-based TV packages through TelTV+ platform featuring local and international channels, on-demand content, and optional sports add-ons.
- Business Services: Dedicated telecommunications solutions for business customers, likely including enterprise internet and mobile plans.
- Roaming Services: International roaming charges for subscribers traveling outside St Maarten coverage area.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Prepaid Mobile - Pay As You Go |
| Subscription | Monthly | Postpaid Mobile - Monthly Plan |
| Hybrid | Monthly | Flex Mobile - Hybrid Plan |
| Subscription | Monthly | Fiber Internet Plans |
| Subscription | Monthly | TelTV+ TV Packages |
| Subscription | Monthly | Business Services |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
T.E.L.E.M product offering
Product offeringCore offering
T.E.L.E.M (Telem Group) is Sint Maarten's only local telecommunications provider, selling fiber-powered home internet, mobile voice/text/data plans (prepaid, postpaid, and flex), and TV entertainment through its proprietary TelTV+ platform. The company also offers dedicated business telecommunications solutions and value-added services including Super Wi-Fi and international roaming. Services are delivered over an islandwide fiber and cellular network with local retail, phone, and WhatsApp customer support.
Product overview
T.E.L.E.M (Telem Group) is St. Maarten's only local telecom provider offering an integrated portfolio of telecommunications services. The product suite centers on three core pillars: Fiber Internet (including Super Wi-Fi), Mobile services (Prepaid, Postpaid, and Flex plans with roaming capabilities), and TV (TelTV+ with sports and entertainment content). Business services complement the consumer offerings. The architecture is a unified platform-plus-modules model where fiber and mobile serve as the core connectivity services, with Super Wi-Fi, roaming, Always On Data, and specialized TV packages serving as add-on modules. All services share islandwide coverage infrastructure and local customer support.
Differentiator
Problem solved
Functional benefit
Brands
- TelTV+: Television service offering local favorites, international hits, on-demand shows, crystal-clear HD and options for every viewer. Includes sports add-on packages.
Products and services
- Fiber Internet
Companies that use T.E.L.E.M
Customer profileSegments2 records
Ideal customer profiles2 records
T.E.L.E.M technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
T.E.L.E.M partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
T.E.L.E.M competitors and assessment
Company assessmentRegional players
- TSTT (Telecommunications Services of Trinidad and Tobago): TSTT is the incumbent telecom operator in Trinidad and Tobago providing mobile, broadband, and TV. Comparable to Telem as a Caribbean incumbent with quad-play offerings and similar regulatory moat within its home market.
- One Communications (Bermuda): One Communications is the incumbent telecom operator in Bermuda, offering mobile, broadband, TV, and business services on a single small island. Closely comparable to Telem in scale, scope, and single-territory incumbent dynamics.
- BTC Bahamas (Bahamas Telecommunications Company): BTC is the incumbent telecom operator for the Bahamas, offering mobile, broadband, TV, and business services on Caribbean islands. Comparable to Telem as a single-country/territory incumbent with similar product mix and small-market dynamics.
- KKT (Curaçao): KKT is a mobile and broadband operator in Curaçao, another small Dutch Caribbean island market. Comparable to Telem as a small-island telecom providing mobile, internet, and bundled services to a population of similar scale.
- UTS (United Telecommunications Services): UTS is a Caribbean telecom group operating across the Dutch Caribbean (Curaçao, Bonaire, St Eustatius, etc.). It is comparable to Telem as a regional telecom serving Dutch Caribbean island markets with mobile, internet, and business services.
Emerging players
- Starlink (SpaceX): Starlink provides satellite broadband that is increasingly available across Caribbean islands, including St Maarten. Comparable to Telem as an islandwide residential broadband provider, and a structural competitor to its fixed-line fiber business.
Broad incumbents
- Cable & Wireless Communications: Cable & Wireless (now part of Liberty Latin America) is a historic Caribbean telecom incumbent providing mobile, fixed-line, and broadband across multiple island markets. Comparable to Telem as a fiber + mobile + TV provider targeting Caribbean customers.
- Digicel: Digicel is a major Caribbean-wide mobile and broadband operator serving 25+ markets in the region. Comparable as a multi-country telecom incumbent with overlapping mobile, broadband, and TV offerings, though it competes outside St Maarten specifically.
- Flow (Liberty Caribbean): Flow, the consumer brand of Liberty Latin America, delivers mobile, broadband, and TV across multiple Caribbean markets. Comparable to Telem as a quad-play provider with fiber/mobile/TV bundles, though operating in other territories.
Direct peers
- TelCell: TelCell is the competing mobile operator in Sint Maarten/Sint Eustatius and is referenced in Telem Group's own payment instructions as a separate entity. It directly competes with Telem in mobile services on the same island.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
T.E.L.E.M social profiles
Digital presenceT.E.L.E.M financial estimates
Financial estimateRevenue estimate
Valuation estimate
T.E.L.E.M leadership team
Management profileNumber of profiles
T.E.L.E.M funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
T.E.L.E.M M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about T.E.L.E.M
What does T.E.L.E.M do?
T.E.L.E.M (Telem Group) is Sint Maarten's only local telecommunications provider, selling fiber-powered home internet, mobile voice/text/data plans (prepaid, postpaid, and flex), and TV entertainment through its proprietary TelTV+ platform. The company also offers dedicated business telecommunications solutions and value-added services including Super Wi-Fi and international roaming. Services are delivered over an islandwide fiber and cellular network with local retail, phone, and WhatsApp customer support.
Is T.E.L.E.M a public or private company?
T.E.L.E.M is a private company. It is classified as unknown and is currently operating.
When was T.E.L.E.M founded?
T.E.L.E.M was founded in 1975. It employs 501 to 1,000 people.
Where is T.E.L.E.M based?
T.E.L.E.M is headquartered in Sint Maarten, Netherlands, in the Europe region.
How does T.E.L.E.M make money?
Five revenue lines are on record. Mobile Services are the primary driver. The others are internet Services, TV Services, business Services and roaming Services.
Who are T.E.L.E.M's main competitors?
Regional players on record are TSTT (Telecommunications Services of Trinidad and Tobago), One Communications (Bermuda), BTC Bahamas (Bahamas Telecommunications Company), KKT (Curaçao) and UTS (United Telecommunications Services). Starlink (SpaceX) is listed as an emerging player. Broad incumbents are Cable & Wireless Communications, Digicel and Flow (Liberty Caribbean). TelCell is listed as a direct peer.
Does T.E.L.E.M have an API?
No public API is recorded for T.E.L.E.M.
What industry is T.E.L.E.M in?
T.E.L.E.M's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIAAAA, Consumer Mobile Network Operators (Retail MNOs). Its NAICS code is 51711 and its SIC code is 4812.