National Crime Check

What National Crime Check does

National Crime Check Pty Ltd is an Adelaide-headquartered, ACIC-accredited online background screening service founded in 2009 and operating as a wholly-owned subsidiary of First Advantage (NASDAQ:FA). The company provides Nationally Coordinated Criminal History Checks (police checks), Right to Work checks, Bankruptcy checks, Document Verification Service (DVS) gateway access, and Visa Entitlement Verification Online (VEVO) checks to individual consumers, SMEs, and enterprise customers across all eight Australian states and territories, with a wholly-owned New Zealand subsidiary (nationalcrimecheck.nz) extending reach across the Tasman. The company reports processing over 500,000 checks annually, with results typically returned within 24 hours to two business days through a 100% online workflow.

The technology stack centres on the trademarked InstaID Plus identity verification platform, which combines real-time document capture via webcam, smartphone, or tablet with biometric face matching against photo ID documents, including digital driver's licences issued by NSW, Victoria, South Australia, and Queensland. Underlying infrastructure is hosted in ISO 27001 and SOC 2 certified Australian data centres with AES-256 encryption at rest and TLS 1.2/HTTPS in transit; personal information is purged upon successful ACIC lodgement. Enterprise distribution is enabled through a market-leading branded API, HR/ATS platform integrations, and co-branded dashboard business systems tailored to SMEs, with embedded preferred-provider arrangements supporting gig-economy onboarding for Uber (Australia and New Zealand) and DoorDash.

Revenue is generated on a per-transaction basis across all check types, with enterprise and SME customers accessing volume pricing via API or co-branded portals. Go-to-market combines a product-led growth self-serve web application (app.nationalcrimecheck.com.au), a dedicated business solutions sales team for enterprise accounts, and platform partnership channels through gig-economy and SME HR ecosystems. The company holds 11-50 employees, is governed by South Australian law (ACN 139 183 145), and operates in compliance with the Identity Verification Services Act 2023 (Cth), the Privacy Act 1988, and GDPR Standard Contractual Clauses for EEA-relevant data flows.

Name

National Crime Check

Legal name

National Crime Check Pty Ltd

Website

https://nationalcrimecheck.com.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

National Crime Check is an ACIC-accredited Australian online background screening service providing police checks, identity verification, right-to-work, and bankruptcy checks to individuals, SMEs, and enterprises — processing over 500,000 checks annually across Australia and New Zealand as a subsidiary of First Advantage.

Ownership category

akta.pro rank

Product category

Background Screening Services

NAICS

Investigation and Personal Background Check Services (561611), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Criminal Background Checks (National/State/County) (BPACALAA)

akta.pro secondary industries

Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD), Credit History Checks (Permissible Purpose) (BPACALAF), Identity, Address & Reference Verification (BPAKAEAJ)

Keywords

• Background screening services
• Police check processing
• Identity verification
• Employment screening
• Document verification

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Police Check (Nationally Coordinated Criminal History Check): One-time fee per individual police check application. The applicant or their employer pays per check submitted. Processing results are returned online, typically within 1-2 business days.
2. Right to Work / VEVO Checks: Individual or employer-purchased verification checks confirming work entitlements in Australia via Department of Home Affairs VEVO database lookup. Sold as one-time transaction per check.
3. Bankruptcy Checks: One-time check of bankruptcy records via the National Personal Insolvency Index (NPII) obtained from Australian Financial Security Authority (AFSA). Charged per individual check.
4. Document Verification Service (DVS): Gateway Service Provider for ID Match's Document Verification Service, verifying government-issued identity documents against issuing agency databases. Integrated into the police check and identity verification process.
5. Business Solutions (Co-branded / API / HR Integration): Enterprise clients (Uber, DoorDash, Pacific Brands, SMEs) access bulk or integrated background check services via co-branded portals, API, or HR platform integrations. Volume-based or enterprise agreement pricing.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

National Crime Check is an ACIC-accredited Australian agency that provides 100% online Nationally Coordinated Criminal History Checks (police checks), right to work checks, bankruptcy checks, and document verification services. The company combines InstaID Plus face recognition identity verification with a market-leading API to deliver results typically within 1-2 business days, serving both individual consumers and enterprise clients including Uber, DoorDash, and Pacific Brands.

Product overview

National Crime Check provides a comprehensive suite of background screening and identity verification services delivered entirely online. The core product portfolio includes Nationally Coordinated Criminal History Checks (Police Checks), Right To Work Checks, Document Verification Service (DVS), Bankruptcy Checks, and VEVO Visa Checks for Companies. These services are complemented by InstaID Plus, an online identity verification module that uses face recognition technology to match selfies against photo ID documents. Business solutions include Co-Branded Dashboard Business Systems for SMEs seeking a branded portal experience, and HR Platform Integration for seamless connection with existing ATS/HR systems. The company also offers a market-leading API enabling real-time check processing with corporate branding capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• InstaID Plus: Identity verification technology platform enabling online identity verification using webcam, smartphone or tablet for police check applications
• InstaID Mobile

Products and services

• Nationally Coordinated Criminal History Checks (Police Checks) Accredited police check certificates issued as a 100% online process with results typically available within 24 hours to 1-2 business days. Valid as a national background check across all Australian states and territories.
• Right To Work Checks Verification of an individual's legal right to work in Australia, conducted either through the Department of Immigration's VEVO database or by sighting approved identity documents.
• Document Verification Service (DVS) Secure gateway for verifying government-issued documents against authoritative issuer records, facilitated through the Attorney-General's Department's Document Verification Service hub.
• Bankruptcy Checks Search of bankruptcy records on the National Personal Insolvency Index (NPII) obtained from the Australian Financial Security Authority (AFSA) to verify if an individual is bankrupt or formerly bankrupt.
• Visa Checks for Companies (VEVO) Visa Entitlement Verification Online (VEVO) checks allowing employers to verify employee visa status and work entitlements through integration with the Department of Home Affairs database.
• Co-Branded Dashboard Business Systems Customised business portal solution that combines a business's brand identity with National Crime Check's technology, providing a secure and seamless branded background check portal for SMEs.

Quantifiable outcome

• Most police checks processed in 1-2 business days after lodgement
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature8 records

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Checkr: US-based tech-forward background screening platform with deep gig-economy penetration. Comparable to NCC as a digital-first, API-driven screening provider focused on high-volume enterprise and marketplace use cases.
• First Advantage: NASDAQ-listed parent company of NCC and a global background screening platform. Operates overlapping products across criminal history, identity, and compliance screening, and competes in adjacent geographies and verticals.
• Accurate Background: Global background screening provider offering criminal, identity, employment, and compliance checks to enterprise HR. Comparable to NCC as a competing multi-jurisdiction screening vendor with API and ATS integrations.
• Sterling: Global background screening incumbent with established APAC operations, offering criminal checks, identity verification, and HR tech integrations. Comparable to NCC as a competing provider of background screening services to enterprise and gig-economy clients.
• HireRight: Large global background screening provider serving multinational employers across identity, criminal, employment, and right-to-work checks. Overlaps with NCC's enterprise offerings and competes for the same multinational employer RFPs.
• Aon (Background Screening): Global professional services firm with a dedicated background screening and identity verification practice. Comparable to NCC as a competing provider of pre-employment screening for enterprise and government clients.

Emerging players

• Certn: Tech-forward background screening platform expanding across North America, EMEA, and APAC with API-first delivery. Comparable to NCC as a digital-native challenger focused on speed, developer integrations, and modern UX.
• Veremark: API-first background screening platform offering criminal, identity, and employment checks globally. Comparable to NCC as a digitally native screening provider pursuing enterprise and HR-tech integrations.

Regional players

• AuthBridge: Asia-focused identity and background screening provider with strong India/APAC footprint. Comparable to NCC in adjacent APAC geographies for cross-border enterprise screening requirements.

Direct peers

• CVCheck: ASX-listed Australian background screening provider offering police checks, employment screening, and verification services. Directly competes with NCC across the same Australian customer base with overlapping core products (criminal history, right to work, bankruptcy).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/natcrimecheck

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Crime Check