docnix

What docnix does

Docnix (legal entity Acttive Ltda) is a Brazilian enterprise software company founded in 1995 that sells a 12-module integrated Quality Management System (QMS) suite targeting medium and large enterprises in regulated and process-intensive industries. The platform covers the full quality lifecycle — Documents (MaxDoc), Actions/Occurrences (DocAction), Risks, Governance, Processes (BPMN 2.0), Training, Environmental/EHS, Audit, Records (DocReg), Performance/KPIs, Strategy, and Forms — plus a mobile application (Docnix Mobile) with offline functionality for iOS and Android. The solution is delivered as a 100% web-based, multi-tenant SaaS platform with optional on-premises or cloud (Microsoft Azure, AWS, Algar Telecom) deployment, and supports Oracle, MS SQL Server, and PostgreSQL databases.

The suite is differentiated primarily by deep regulatory coverage — supporting compliance with 35+ standards including ISO 9001/14001/45001/13485/27001, FDA 21 CFR Part 11 and 820, GAMP 5, EMA Annex 11, ANVISA, LGPD, ONA, and JCI — and by Computerized System Validation services for life sciences customers. Docnix integrates natively with the Microsoft ecosystem (Azure, Active Directory, Power BI, Teams, Outlook), Brazilian ERPs (SAP ECC/S/4HANA, TOTVS), DocuSign, and Thermo Fisher LIMS.

The company operates a direct enterprise sales motion with quote-based annual subscriptions and modular packaging (customers buy specific modules or the full suite), supplemented by a substantial professional services arm covering consulting, customizations, BPM process management, data migration, system validation, and training. Docnix serves 180+ organizations and 550,000+ daily active users across 8 countries, with named customers spanning Shopee, Otis, SulAmérica, ZEISS, Scitech Medical, Cocamar, PANAFTOSA/OPAS/WHO, Equiplex, and others. The company is part of the ITSS Group and maintains offices in São Paulo (headquarters), Goiânia, and Goianésia, Brazil.

Name

docnix

Legal name

Acttive Ltda

Website

https://docnix.com.br

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Docnix (Acttive Ltda) is a Brazilian SaaS company selling a 12-module integrated Quality Management System suite — covering documents, risks, audits, BPMN 2.0 processes, governance, KPIs, and compliance with 35+ standards — to medium and large enterprises in regulated industries across 8 countries.

Ownership category

akta.pro rank

Product category

Quality Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHDAEAHAG

iBPMS (Intelligent BPM Suites) & Process Automation Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYHDAEAKAE

Process & Case Management Low-Code Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Application Development Platforms (Low-Code/No-Code & PaaS)

SECONDARYHDAEAKAK

Data App Builders (Forms, Portals & Internal Tools)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Application Development Platforms (Low-Code/No-Code & PaaS)

SECONDARYHDAEAKAB

Enterprise PaaS (App Runtime & Managed Application Platforms)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Application Development Platforms (Low-Code/No-Code & PaaS)

Keywords

• Quality management software
• Document management system
• Compliance management software
• Audit management platform
• Business process management

Headquarters

HQ city

Goiânia

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software SaaS Subscription: Docnix operates as a SaaS (Software as a Service) platform, generating revenue primarily through software licensing subscriptions. The platform can be deployed on-premises or in the cloud. The company offers different product versions (e.g., Blue and Corporate) and 12 independent but integrated modules that can be contracted individually.
2. Professional Services: The company offers a comprehensive portfolio of professional services including consulting, customizations, BPM/process management services, data migration, system validation, and training. These services are offered as add-on engagements to the software subscription, supporting complex enterprise implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Docnix sells an integrated quality management software suite (Software para Gestão da Qualidade) composed of 12 independent but interconnected modules covering documents, occurrences/actions, environmental, audit, mobile, strategy, forms, performance/KPIs, processes, records, risks, and governance. The platform is delivered as a 100% web-based multi-tenant SaaS solution with on-premises or cloud deployment options, and is supplemented by professional services including consulting, customizations, integrations, data migration, training, and computerized system validation for regulated industries.

Product overview

Docnix is a modular quality management software suite (Software para Gestao da Qualidade) consisting of 12 integrated and independent modules: Documents (MaxDoc), Actions (DocAction), Risks, Governance, Processes, Training, Environmental, Audit, Records (DocReg), Performance, Strategy, and Forms, plus a Mobile app. The platform operates as a web-based, multi-platform solution with additional services including Cloud Computing hosting, Consulting, Customizations, Process Management, Integrations, Data Migration, Training Services, and System Validation. The suite supports multi-language (Portuguese-BR, English-US, Spanish-ES), integrates with enterprise systems like SAP, TOTVS, and Microsoft ecosystem, and serves over 550,000 active users across various industries including healthcare, pharmaceuticals, food, agriculture, and manufacturing.

Differentiator

Problem solved

Functional benefit

Brands

• Docnix Corporate: Current version of the Docnix quality management software suite
• Docnix Mobile
• MaxDoc
• DocAction
• DocReg
• DocAudit

Products and services

• Docnix Documents (MaxDoc) Document management module for creation, revision, approval, publication, and automated lifecycle control of documents with version tracking, access control, digital signature support, and compliance with ISO/FDA standards. Targeted at medium and large enterprises that need centralized document control for quality and regulatory purposes.
• Docnix Actions (DocAction) Occurrence and action management module for handling non-conformities, corrective/preventive actions, customer complaints, improvement suggestions, and root cause analysis using Ishikawa, 5 Whys, and 8D methodologies. For medium and large enterprises implementing structured quality action programs.
• Docnix Risks Risk management module based on ISO 31000, PMBOK, COSO, and 31001 standards for identifying, analyzing, evaluating, treating, and monitoring organizational risks. For compliance and risk teams at medium and large enterprises.
• Docnix Governance Corporate governance module for meeting management with agenda creation, automated minutes, voting, approval cycles, and integration with Microsoft Teams and Outlook for scheduling. For executive teams and boards at medium and large enterprises.
• Docnix Processes Business process management module using BPMN 2.0 notation for process mapping, modeling, optimization, Kanban visualization, and no-code/low-code process automation integrated with the Docnix suite. For operations and process excellence teams.
• Docnix Training Training management module for planning, communication, control, and analysis of organizational training programs, including competency matrices, training by role, performance evaluations, and LMS integration. For HR and quality training coordinators.
• Docnix Environmental Environmental, health, safety, and sustainability (EHS/SSMA) management module for monitoring environmental impacts, workplace safety, and occupational health compliance aligned with ISO 14001 and ISO 45001. For EHS managers and sustainability officers at industrial enterprises.
• Docnix Audit (DocAudit) Audit management module for planning and executing internal and external audits with scheduling, electronic checklists and forms, communication, real-time monitoring, and reporting. For internal audit teams and quality managers.
• Docnix Records (DocReg) Records management module for controlling the complete lifecycle of document records with approval workflows, historical tracking, and digital signatures via DocuSign integration. For compliance teams in regulated industries.
• Docnix Performance Performance and KPI management module for creating indicators, setting targets, automated measurement, real-time dashboards, deviation analysis, and signaling aligned with the Balanced Scorecard (BSC) methodology. For performance and strategy offices.
• Docnix Strategy Strategic planning module for building and executing strategic plans with balanced scorecard (BSC), strategic maps, objectives, initiatives, and Gantt chart monitoring. For executive leadership and strategy teams.
• Docnix Forms Forms and data capture module for creating digital forms, quizzes, questionnaires, checklists, and surveys with real-time results, conditional logic, weights and calculations, and QR code/barcode interaction. For operations, quality, and HR teams.
• Docnix Mobile Mobile application for iOS and Android with online and offline functionality supporting document search, occurrence management, QR code and barcode scanning, and approval workflows on mobile devices. For mobile workforces in field operations, manufacturing, and quality control.
• Docnix Consulting Professional consulting service providing process diagnosis, optimization recommendations, and best practices implementation across the 12 Docnix modules. Sold as an add-on engagement to enterprise customers implementing or expanding their QMS.
• System Validation Computerized system validation service ensuring compliance with GAMP 5, EMA Annex 11, FDA 21 CFR Parts 11 and 820, and ANVISA computerized system validation guidelines for Life Science industries. Sold to regulated enterprises in pharmaceutical, medical device, and biotechnology.

Quantifiable outcome

• 10x productivity improvement in document management for SulAmérica, centralizing documents for over 4,000 employees
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Feature14 records

Partnerships

Seven partnerships are on record, tiered core.

• Microsoft (Azure, Active Directory, Power BI, Office, Teams, Outlook)coreTechnology or IntegrationMicrosoft technologies are deeply integrated throughout the Docnix platform. Azure and AWS are used for cloud hosting infrastructure. Microsoft Active Directory and LDAP are used for user authentication and management. Power BI is used for business intelligence and dashboards. Microsoft Office, Libre Office, and Google Workspace integrations are supported. Microsoft Teams and Outlook integration enables meeting scheduling and calendar synchronization for the Governance module.
• AWS Amazon (Cloud Infrastructure)coreTechnology or IntegrationAWS Amazon is one of the cloud infrastructure providers used for Docnix's cloud hosting services, alongside Microsoft Azure and Algar Telecom. Contractual guarantees on availability, security, and data protection are provided through AWS.
• SAPcoreTechnology or IntegrationSAP integration is a core part of Docnix's enterprise integration strategy. The company has performed integrations with SAP ECC and S/4HANA for customers, enabling data exchange between Docnix's QMS platform and SAP ERP systems.
• TOTVScoreTechnology or IntegrationTOTVS is a major Brazilian ERP platform integrated with Docnix, enabling data exchange between Docnix's quality management modules and TOTVS ERP systems used by Brazilian enterprises.
• Thermo Fisher Scientific (LIMS)coreTechnology or IntegrationLIMS Thermo Fisher integration is available for laboratory information management system connectivity, particularly relevant for pharmaceutical and chemical industry customers requiring integration between quality management and laboratory systems.
• DocuSigncoreTechnology or IntegrationDocuSign electronic signature integration is used within the Records module (DocReg) to provide legally valid digital signatures for document approvals and records management.
• ITSS GroupcoreStrategic or Co-development PartnerDocnix is part of the ITSS Group, which provides access to a broad pool of professionals across multiple specialties enabling the company to perform integrations with various platforms regardless of the technology involved. The Group structure supports Docnix's ability to deliver professional services, customizations, and integrations.

Scale indicators5 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Bizagi: Latin American-origin low-code BPM and process automation platform with strong enterprise footprint. Comparable to Docnix's Processes module, BPMN 2.0 modeling, and low-code approach to workflow automation.
• SoftExpert: Brazilian enterprise software vendor offering a comprehensive quality management, compliance, and BPM suite. Closest direct competitor to Docnix in Brazil, serving regulated industries with similar integrated modules and ISO/regulatory frameworks.
• ETQ (Hexagon): QMS software vendor (part of Hexagon) focused on manufacturing quality, compliance, and risk management. Comparable to Docnix's core QMS modules across regulated and industrial verticals.
• Qualio: Cloud-native QMS platform purpose-built for life sciences companies. Comparable to Docnix in regulated life sciences vertical, FDA 21 CFR Part 11 and ISO 13485 support, and SaaS delivery model.
• MasterControl: US-based QMS vendor specializing in regulated life sciences quality, document, and compliance management. Directly comparable to Docnix in pharma/medical device compliance positioning and SaaS deployment.

Emerging players

• ProcessMaker: Low-code BPM and workflow automation platform with case management capabilities. Comparable to Docnix's BPMN 2.0 process modeling, Kanban visualization, and integrated workflow suite.
• Intellect: QMS and regulatory compliance platform targeting regulated industries including life sciences and manufacturing. Comparable to Docnix in pharma/food regulatory focus and mid-market enterprise positioning.

Broad incumbents

• Senior Sistemas: Brazilian ERP and management software vendor serving mid-market and enterprise manufacturing with quality, document, and process capabilities. Comparable to Docnix in vertical focus on Brazilian industry.
• TOTVS: Largest Brazilian enterprise software company with an ERP-centric portfolio that includes quality, document, and process management modules. Overlaps with Docnix via TOTVS QMS and BPM capabilities, but operates at much broader scale.
• Veeva Systems: Global cloud software leader for life sciences with Veeva Vault Quality. Comparable to Docnix in regulatory compliance, pharma/medical device focus, and SaaS delivery, but at vastly larger global scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCedpTg0pJyjRT43R2iKnbRQ

Compliance30 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about docnix