Artisan Systems

What Artisan Systems does

Artisan Systems is a privately held audio, video, and technology (AVT) integration company headquartered in Scottsdale, Arizona, operating primarily across Arizona markets including Phoenix, Scottsdale, Gilbert, Flagstaff, and Tucson. Founded in 2004 under the ownership of CEO Bill Aziz (formerly of Honeywell), the company serves both residential homeowners and commercial clients with a unified offering that includes smart home automation, lighting control, motorized shades, home theater design, home networking, surveillance systems, and whole-home audio/video. On the commercial side, it delivers presentation technology, unified communications, digital signage, video walls, and command centers for healthcare, education, government, house of worship, and corporate enterprise customers, with prior projects including Fortune 500 companies and two NFL stadiums.

The company's technology stack is built around third-party control platforms — Crestron, Control4, Savant, and Lutron — supplemented by surveillance (IC Realtime, Wirepath, Luma), audio (Sonos, AudioControl, QSC, Biamp), and display (LG, Sony, Samsung) partners. Its principal proprietary assets are a 7-step Smart Journey delivery methodology, a Tech Center pre-installation testing process, standardized commercial conference room designs, and the ARTcare service framework. Artisan generates revenue from one-time custom system design and installation projects, equipment sales, hourly service and repair, and recurring ARTcare subscription plans (residential tiers: Monitoring, System Health, All Include Premium; commercial tiers with response time guarantees). Distribution is direct via consultative field sales, phone lines, and website consultation forms, with no third-party channel. The company holds an Arizona contractor's license (ROC197235) and operates with 11-50 employees under founder-led ownership.

Name

Artisan Systems

Legal name

Artisan Systems

Website

https://artisanaz.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Artisan Systems is a Scottsdale, Arizona-based audio, video, and technology integration company designing and installing custom automation, lighting, AV, and surveillance systems for residential homeowners and commercial clients across Arizona. It is a multi-platform Crestron, Control4, and Savant integrator with recurring ARTcare service plans.

Ownership category

akta.pro rank

Product category

Audio/Video Integration Services

NAICS

Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Audio and Video Equipment Manufacturing (33431), Blind and Shade Manufacturing (33792), Residential Electric Lighting Fixture Manufacturing (335131)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822), Household Audio & Video Equipment (3651)

akta.pro primary industry

Whole-Home Automation System Design & Programming (HSAHADAA)

Keywords

• Smart home automation
• Commercial AV integration
• Lighting control systems
• Home theater installation
• Surveillance systems

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Custom System Design & Installation: Design, engineering, and installation of bespoke audio/video and automation systems for residential and commercial properties. Projects include home theaters, smart home systems, commercial AV, surveillance, and command centers.
2. ARTcare Performance Plans: Ongoing service and maintenance contracts offering remote support, system health visits, priority scheduling, and equipment repair. Plans include monthly or yearly billing with annual agreements that auto-renew.
3. Hourly Service & Repair: Remote and on-site service billed at $245 for first hour and $150 for each additional hour. Limited to business hours with after-hours and holiday rates available.
4. Equipment Sales: Sale of audio/video equipment, control systems, surveillance cameras, lighting controls, motorized shades, and related technology components as part of integrated solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Artisan Systems designs, engineers, installs, and services custom audio, video, and automation systems for residential and commercial clients. The company integrates smart home control platforms (Crestron, Control4, Savant, Lutron), whole-home AV distribution, surveillance, lighting and shade control, home theaters, and commercial AV (presentation, digital signage, unified communications, video walls, command centers), and recurs revenue through ARTcare subscription service plans.

Product overview

Artisan Systems is an audio, video, and technology (AVT) integration company offering two core product lines: Commercial Solutions and Residential Solutions, supported by ARTcare Service Plans. Commercial Solutions include Presentation Technology, Digital Signage, Unified Communications, Video Walls/Large Direct View Displays, and Command Centers targeting corporate, healthcare, education, government, and hospitality sectors. Residential Solutions encompass Smart Home Automation, Surveillance Systems, Lighting Control, Home Audio Video, Home Theater/Media Rooms, Home Network/WiFi, and Motorized Shades. The company integrates with Control4, Crestron, and Savant control system platforms as well as Microsoft Teams, Zoom, and Google Meet for video conferencing. Both product lines are backed by ARTcare performance plans providing ongoing maintenance, monitoring, and support services.

Differentiator

Problem solved

Functional benefit

Brands

• ARTcare: Remote and on-site support performance plans for residential systems, including 24/7/365 service, system health visits, and equipment repair.
• ARTcare Commercial

Products and services

• Commercial Solutions Custom audio, video, and technology integration for commercial customers across healthcare, education, enterprise, government, and house of worship sectors, including presentation systems, digital signage, unified communications, video walls, and command centers.
• Residential Solutions Home audio, video, and technology integration including smart home automation, home theater, media rooms, home office, networking, lighting control, motorized shades, surveillance, and outdoor entertainment.
• Presentation Technology Display technology solutions for conference rooms, huddle spaces, combinable rooms, training rooms, and auditoriums that enable effective message delivery.
• Digital Signage Light-emitted digital signage that maximizes messages with attention-grabbing emphasis through dynamic content, scheduling, and real-time information broadcast.
• Unified Communications Audio-video conferencing solutions with proprietary standardization practices for conference rooms accommodating small, medium, and large groups with consistency from room to room.
• Video Wall / Large Direct View Displays Large-scale video wall solutions for venues including conference rooms, lobbies, auditoriums, outdoor spaces, training rooms, theaters, and emergency command centers.
• Command Centers Precision and accuracy-focused command center solutions balancing different operational needs through experienced integration and collaborative design.
• Smart Home Automation Centralized home control system managing audio/video, lighting, climate, garage doors, surveillance, security systems, motorized doors, access control, and irrigation from one interface via apps or voice commands.
• Surveillance Systems Security surveillance systems co-designed with clients through security questionnaires, providing monitoring, delivery notifications, and vendor accountability features for homes and businesses.
• Lighting Control Customized lighting solutions with control options including custom light switches, touch screens, handheld remotes, and smart device integration, featuring LED installation and scene presets.
• Home Audio Video Full home audio and video distribution systems with remote control capabilities, hidden TV solutions that transform into artwork, multi-room playback, and outdoor entertainment audio/video integration.
• Home Theater and Media Rooms Custom home theater and media room design services addressing challenges in insulation, ventilation, acoustics, electronics, comfort, accessibility, and aesthetics.
• Home Network / WiFi Home networking solutions including premium connection speeds, dead spot elimination, and home office solutions with commercial-grade teleconferencing and video conferencing integration.
• Motorized Shades Motorized window shade solutions providing convenience, aesthetics, acoustic improvements, and energy efficiency benefits with remote and automated control.
• Residential ARTcare Service Plans Ongoing support plans including 24/7/365 remote support, system health visits, priority scheduling, equipment repair coverage, and a 25-point wellness checklist for residential installations.
• Commercial ARTcare Service Plans Business technology support plans with VIP member status, remote and on-site service hours, response time guarantees, equipment repair service, and 25-point wellness system checkups.

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• CrestroncoreTechnology or IntegrationPrimary home automation and control platform partner. Crestron systems used for integrated smart home solutions including lighting control, motorized shades, climate control, and whole-home audio video.
• Control4coreTechnology or IntegrationSmart home automation platform partner offering centralized control systems for integrating devices and managing home technology.
• SavantcoreTechnology or IntegrationHome automation control system partner providing smart home integration capabilities for residential clients.
• LutroncoreTechnology or IntegrationLighting control and motorized shade solutions partner. Provides lighting automation and motorized window treatments.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Audio Advice: Large U.S. custom AV and smart home integrator with a residential + commercial mix, showrooms, multi-vendor certifications (Crestron, Control4, Lutron), and recurring service contracts—closely mirrors Artisan's full-service integrator model.
• Creative Sound and Integration: Scottsdale-area custom audio, video, and automation integrator serving Arizona residential and commercial clients, directly overlapping Artisan's geographic and service footprint.
• AVDG: U.S. custom AV integrator providing residential and commercial design, installation, and service with a similar consultative sales motion and multi-vendor approach to Artisan.

Broad incumbents

• Magnolia Design Center (Best Buy): Best Buy's premium custom AV installation arm offering smart home, home theater, and networking design with nationwide showroom reach—competes for the same luxury residential install but at significantly larger scale.
• Vivint Smart Home: National smart home services company offering professionally installed security, lighting, and automation with subscription contracts—serves a much broader mass-market segment than Artisan but overlaps in residential automation services.
• ADT Inc. Largest U.S. residential security and smart home provider with professionally installed systems and recurring monitoring; competes with Artisan for integrated smart-home/security budgets at scale.
• Sonos: Consumer whole-home audio brand increasingly bundling its own app-based control; competes with Artisan for the audio-distribution portion of an install and partially commoditizes the integrator's role.
• Resideo / Honeywell Home: Major provider of residential environmental controls, security, and smart-home platforms with installer channels—relevant because Artisan's CEO Bill Aziz previously led at Honeywell and Artisan ties into similar control ecosystems.

Others

• Crestron Electronics: Primary control platform vendor whose systems Artisan designs around—similar go-to-market through certified dealers and a comparable customer base, but operating as the manufacturer rather than integrator.
• Savant Systems: Smart home control platform vendor and integrator-acquirer serving the same luxury residential channel as Artisan, supplying the technology stack that Artisan integrates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ArtisanSystems
• LinkedInlinkedin.com/company/artisan-systems
• Instagraminstagram.com/artisansystems

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Artisan Systems