What Savant does

Savant International is a privately held, global nearshore business process outsourcing and technology services provider operating delivery centers in Bogotá, Medellín, and Barranquilla (Colombia) plus Guatemala City, with a US-facing corporate presence and a Colombia-domiciled operating core. Founded by Juan Baena in 2014/2016, the company combines nearshore staffing (40-60% cost savings vs. US onshore talent), custom software development, RPA and AI-powered automation, and a suite of BPO services spanning logistics, customer service, data processing, finance and accounting, HR administration, and document management for clients in 150+ countries.

The company's product architecture is organized as a platform-plus-modules offering. The core brand encompasses Savant Staffing, Savant Technologies (React, Node.js, Python, AWS stack with 50+ engineers and 200+ projects delivered), Savant RPA (99.9% accuracy, 10x faster processing), Savant Automation (AI-powered discovery, multi-platform RPA, self-healing orchestration), and Savant BPO (per-transaction logistics back-office at $2.50-$5.50 per transaction with 99.9% accuracy SLA). MySavant.ai is an AI-native sub-brand that overlays NLP, OCR, predictive analytics, anomaly detection, and autonomous-agent capabilities onto the nearshore workforce model with outcome-based rather than seat-based pricing.

Revenue mechanics combine per-transaction fees, per-FTE managed services ($1,200-$1,800/month), subscription retainers, project-based software development, and RPA/automation licensing. Go-to-market is hybrid: enterprise field sales for large BPO and staffing engagements, plus a self-serve channel via the MySavant.ai platform targeting mid-market logistics and supply chain teams. On April 9, 2026, MySavant.ai acquired Savant International, integrating the nearshore delivery infrastructure with the parent's AI-driven operating model and ending Savant's stand-alone operating status.

Name

Savant

Legal name

Savant International

Website

https://savant.international

Company type

Private

Founded year

2014

Operating status

Acquired

Headcount range

11–50 employees

Short description

Savant International is a privately held nearshore BPO and technology services provider with delivery centers in Colombia and Guatemala, serving logistics, financial services, healthcare, and e-commerce clients via AI-integrated staffing, RPA, and process automation.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing and Nearshore Staffing

NAICS

Office Administrative Services (5611)

SIC

Services-Business Services, Nec (7389)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industry

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

Keywords

• Nearshore staffing services
• Business process outsourcing
• Robotic process automation
• Logistics back office
• Software development services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Logistics BPO Services: Managed back-office services for freight brokers and 3PLs including track & trace, POD management, carrier coordination with pay-per-transaction model
2. Customer Service BPO: Multi-channel customer support including phone, email, chat, and social media management with various pricing tiers
3. Data Processing Services: High-volume data entry, validation, and processing with per-transaction or dedicated team pricing
4. Finance & Accounting BPO: Accounts payable/receivable, invoicing, reconciliation, and financial reporting services
5. Nearshore Staffing: Dedicated team members in nearshore locations at 40-60% lower costs than US hiring, with pricing per FTE or dedicated team model
6. Software Development: Custom software solutions from MVP to enterprise scale with project-based or retainer engagement models
7. Process Automation: RPA implementation, workflow automation, AI-powered processing with implementation and ongoing licensing fees

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Savant International is a global BPO and nearshore staffing provider that delivers AI-integrated services including dedicated nearshore talent acquisition, custom software development, robotic process automation, and managed back-office services. Its core operations focus on serving freight brokers, 3PLs, and logistics companies with 24/7 back-office support (track & trace, POD management, carrier coordination), while also offering cross-industry BPO and technology services from delivery centers in Colombia and Guatemala.

Product overview

Savant International operates as a multi-service BPO and technology company organized around a platform-plus-modules architecture. The core brand encompasses nearshore staffing, software development, RPA/automation, and vertical-specific BPO services (logistics, customer service, data processing, finance, HR, document management). MySavant is a distinct AI-powered sub-brand that overlays AI capabilities onto the nearshore workforce model, combining AI + human talent in an outcome-based pricing model tailored for logistics and supply chain teams. The company was founded in 2014 and expanded into Latin America (Colombia, Guatemala) before being acquired by MySavant.ai in April 2026.

Differentiator

Problem solved

Functional benefit

Brands

• MySavant: A hybrid model of AI + nearshore talent that turns manual processes into predictable, transparent, and scalable workflows, positioned as an alternative to traditional nearshore providers that bill by the seat

Products and services

• Nearshore Staffing Dedicated nearshore talent acquisition covering technical roles (software development, design, data), customer service, operations, and administrative functions, with same-time-zone collaboration, pre-vetted talent, and cultural alignment for clients seeking to scale teams.
• Software Development (Savant Technologies) Custom software development from MVP to enterprise scale covering web applications (React, Vue, Angular, Node.js, Python, .NET), mobile apps (React Native, Flutter, Swift, Kotlin), cloud solutions (AWS, Azure, GCP), AI/ML, API development, and enterprise systems (ERP, CRM, BI, legacy modernization).
• RPA Solutions Enterprise-grade robotic process automation covering document processing (OCR-based invoice/contract/form extraction), data migration and entry, HR onboarding, finance and accounting, customer service, and compliance/reporting automation.
• Process Automation (Savant Automation) AI-powered business process automation including intelligent process mining, multi-platform RPA, intelligent orchestration with self-healing workflows, AI-powered discovery of automation opportunities, and predictive maintenance.
• Logistics BPO Managed back-office services for freight brokers and 3PLs including track and trace, POD (proof of delivery) management, carrier communication, invoice processing, and exception handling, with 24/7 coverage.
• Customer Service BPO Multi-channel customer support covering phone, email, chat, and social media management for inbound and outbound communications.
• Data Processing BPO High-volume data entry, validation, and processing with database management and data migration services.
• Finance and Accounting BPO Accounts payable/receivable management, invoicing, reconciliation, and financial reporting services.
• HR Administration BPO Payroll processing, benefits administration, onboarding support, and HR documentation services.
• Document Management BPO Document digitization, indexing, storage, and retrieval with OCR processing and secure storage capabilities.
• MySavant (AI + Nearshore Hybrid Platform) AI + nearshore hybrid workforce platform for transportation and logistics organizations that bills by outcome (not seat), embedding AI into daily voice, digital, and back-office workflows with real-time execution monitoring to deliver predictable, transparent, and scalable operations.

Quantifiable outcome

• 70% cost reduction compared to traditional US hiring
• +7 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature5 records

Partnerships

One partnership is on record.

• MySavant.aicoreStrategic or Co-development Partner · 9 April 2026MySavant.ai acquired Savant International in April 2026. Savant International's established nearshore delivery infrastructure across Colombia (Bogotá, Medellín, Barranquilla) and Guatemala City was integrated into MySavant.ai's AI-driven operating model. This combination positions the company to address growing demand for scalable, accountable nearshore operations as supply chains become increasingly complex. Savant International was founded by Juan Baena in 2016.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TaskUs: Digital-first BPO and outsourced services provider serving industries including logistics, e-commerce, and technology. Direct competitor to Savant in AI-augmented back-office and customer support, with nearshore delivery in the Americas and Philippines.
• BairesDev: Latin America-focused nearshore technology staffing and software development company. Directly comparable to Savant's nearshore staffing and software development modules, serving US clients from Argentina and other LATAM countries.
• IGT Solutions: Specialized BPO and customer experience provider with deep focus on the travel, transportation, and logistics verticals. Highly comparable to Savant's logistics BPO offerings, providing back-office, track & trace, and customer support for freight and travel clients.

Broad incumbents

• Globant: Large publicly-traded IT and digital services firm headquartered in Argentina with extensive nearshore delivery in Latin America. Comparable to Savant's nearshore software development and digital transformation offerings for US enterprise clients.
• Foundever (formerly Sitel): Global BPO and customer experience provider with nearshore and offshore delivery centers serving enterprise clients across multiple verticals. Comparable to Savant as a broad BPO competitor offering customer service, back-office, and digital solutions at scale.
• Concentrix: Global CX and BPO services company with major nearshore and offshore delivery operations, including extensive presence in the Americas. Direct overlap with Savant in customer service, back-office, and digital transformation services for enterprise clients.
• TTEC Holdings: Large publicly-traded BPO and customer experience company with global delivery, digital, and AI-enabled CX solutions. Comparable to Savant as a broad incumbent offering CX, BPO, and automation services to enterprise clients.
• Teleperformance: World's largest BPO/customer experience provider with hundreds of thousands of employees across global delivery centers. Comparable to Savant as a broad incumbent competing for enterprise BPO contracts across multiple verticals including logistics and financial services.
• Alorica: Privately held global BPO and customer experience company with nearshore delivery in the Americas (Mexico, Central America). Comparable to Savant as a broad BPO competitor serving enterprise clients with customer service, digital, and back-office solutions.

Emerging players

• Andela: Global talent marketplace and nearshore engineering staffing company connecting enterprises with vetted African and Latin American developers. Comparable to Savant's nearshore technical staffing model with similar AI-augmented talent delivery positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SavantBPOco
• Facebookfacebook.com/savantbpo
• LinkedInlinkedin.com/company/savantcol

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Savant