What Fesworld does

Fesworld, S.A. de C.V. is a Mexican information technology consulting company founded in 1998 and headquartered in Mexico City. The firm specializes in the implementation, customization, and support of Microsoft Dynamics 365 enterprise applications — covering Dynamics 365 Finance and Operations, Business Central, Sales CRM, Customer Insights, Power Platform, Power BI, and Microsoft 365 — for mid-market and enterprise customers primarily in Mexico, with documented project delivery in 18+ countries across Latin America, the Caribbean, the United States, and Spain. Fesworld operates a Microsoft partner model with proprietary intellectual property add-ons (Payroll 365 for Mexican payroll/IMSS/Infonavit/SAT/LFT compliance, Import-Export Management IEM, and Mobile Sales Force) listed on Microsoft AppSource, and holds Digital Partner of Record (DPOR) status across multiple Microsoft workloads.

The company monetizes through a diversified revenue stack spanning professional services (Dynamics 365 implementation consulting on Microsoft Sure Step methodology with fixed-price turnkey contracts), subscription licensing (Business Central at USD 175/user/month from a 3-user minimum), usage-based support (USD 75-85/hour rates and prepaid non-expiring hour packages), and managed services (Fixed Virtual Assignment). Go-to-market is enterprise field sales delivered through five regional offices covering all major Mexican commercial corridors — Norte (Monterrey), Pacífico (Morelia), Bajío (Querétaro/León), Centro Sureste (CDMX headquarters), and Costa Rica for Central America — plus demand generated through the Microsoft partner ecosystem and AppSource marketplace.

Fesworld serves a diverse customer base of approximately 200 active clients representing over 1,000 legal entities across manufacturing (Kimberly-Clark, DINA, Granjas Carroll México), retail/distribution (Bayon, Betterware, Jafra), financial services (Banorte), professional services (KPMG México), logistics (Logisteed), agriculture (Citrofrut), and hospitality (Vidanta, Hilton). The firm has completed 250+ implementations, holds 15 industry recognitions, and claims 10 proprietary IP assets. Leadership consists of seven tenured directors averaging 25+ years of experience, headed by Director General Miguel Ángel Ordóñez. The company is privately held with no disclosed external investment, parent entity, or M&A activity.

Name

Fesworld

Legal name

Fesworld, S.A. de C.V.

Website

https://fesworld.com.mx

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Fesworld is a Mexico-based Microsoft Dynamics 365 consulting partner founded in 1998 that implements ERP, CRM, and Power Platform solutions with proprietary Mexican compliance add-ons for enterprise customers across Mexico, Central America, and 15+ other countries.

Ownership category

akta.pro rank

Product category

ERP Implementation Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

CRM Managed Services & Support (BPAEAGAD), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Financial Planning & Analysis (FP&A) & BI (HDAEAMAG)

Keywords

• Microsoft Dynamics 365 consulting
• ERP implementation services
• CRM implementation services
• Mexican payroll compliance software
• Business intelligence solutions

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Consulting Services: Implementation and consulting services for Microsoft Dynamics 365 solutions including Finance and Operations, Business Central, Sales CRM, Power Platform, and related Microsoft technologies. Includes project-based fixed-price contracts with detailed activity breakdowns.
2. Support Services - Hour Packages: Prepaid hour packages for support, training, and development. Hours never expire. Used for support incidents, training on Microsoft Dynamics, and development work. Rates vary by day and time.
3. Fixed Virtual Assignment (AFV): Ad-hoc virtual service designed for day-to-day issues where Dynamics users require immediate attention. Customized service to company needs.
4. Licensing - Business Central: USD 175 per user starting at 3 users, includes Dynamics Business Central licensing. Additional modules available for Assembly, Manufacturing, Project Management, CRM, Services, BI, Point of Sale, and Payroll.
5. Per-Incident Support: Pay-per-incident support at hourly rates: $75 USD weekdays, $80 USD weekends/after hours, $85 USD holidays. Available for non-plan clients with written approval.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Fesworld is a Microsoft Dynamics 365 consulting partner that implements, customizes, and supports enterprise ERP, CRM, and business intelligence solutions for mid-market and enterprise clients in Mexico and Central America. The firm sells proprietary add-on modules — including Payroll 365 (Mexican payroll compliance), Gestión de Importaciones y Exportaciones (import/export management), and Fuerza de ventas móvil (mobile sales force) — alongside Microsoft Dynamics 365 Finance and Operations, Business Central, Sales CRM, Customer Insights, Power Platform, Power BI, and Microsoft 365. It also delivers fixed-price implementation consulting, recurring support hour packages, and per-incident Microsoft technical support.

Product overview

Fesworld is a Microsoft Dynamics consulting partner offering a platform-plus-modules architecture built on Microsoft's ecosystem. The core offering centers on Dynamics 365 ERP and CRM solutions—Dynamics 365 Finance and Operations for enterprise resource planning, Dynamics 365 Business Central for SMBs, and Dynamics 365 Sales for customer relationship management. These are complemented by Microsoft Power Platform components (Power BI, Power Apps) and proprietary IP add-on modules including Payroll 365 (Mexican payroll compliance), Gestión de Importaciones y Exportaciones (international trade management), and Fuerza de ventas móvil (mobile sales force automation). Additional offerings include Customer Insights (customer data platform), Chatbot services, and Marketing Digital solutions. The company also provides implementation consulting and technical support services across all Microsoft Dynamics and Power Platform solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Dynamics 365 Finance and Operations Microsoft cloud-based ERP solution unifying financial management and operational processes including supply chain, manufacturing, and project management; implemented and customized for Mexican enterprise clients.
• Dynamics 365 Business Central Microsoft cloud-based ERP for small and medium-sized businesses offering integrated financial management, sales, service, and operations in a single platform; licensed at USD 175 per user with a 3-user minimum.
• Dynamics 365 Sales (CRM) Microsoft CRM solution helping sales teams manage customer relationships, track leads, automate sales processes, and close deals faster with AI-powered insights.
• Customer Insights Microsoft Customer Data Platform (CDP) implementation that unifies customer data from multiple sources to provide a 360-degree view and enable personalized marketing, sales, and service interactions.
• Power Platform Microsoft low-code platform (Power Apps, Power Automate, Power BI) deployment and customization for building custom business applications, automating workflows, and analyzing data.
• Power BI Microsoft cloud-based business analytics solution enabling data visualization, reporting, and real-time insights from multiple data sources across the organization.
• Microsoft 365 Microsoft cloud productivity suite combining Office applications, collaboration tools, and enterprise services for workplace productivity; volume licensing offered.
• Chatbot Intelligent chatbot built with Microsoft Copilot Studio and Dataverse for Teams that automates employee information retrieval and support inquiries through conversational text interactions.
• Marketing Digital Digital marketing services leveraging Microsoft technologies for virtual showrooms, digital events, and multi-channel marketing campaigns to enhance customer engagement and social media presence.
• Payroll 365 (Nómina 365) Fesworld's proprietary payroll module fully integrated with Dynamics 365 F&O and compliant with Mexican legislation including IMSS, Infonavit, SAT, and LFT requirements, with fiscal invoicing (timbrado fiscal) capabilities.
• Gestión de Importaciones y Exportaciones (IEM Add-on) Fesworld's proprietary module for managing international trade operations, integrating with Dynamics 365 for customs, freight, tariffs, and storage costs with full traceability across foreign and domestic transit.
• Fuerza de ventas móvil (Mobile Sales Force) Fesworld's mobile sales force automation solution for Dynamics 365 enabling route management, intelligent sales suggestions, GPS navigation, and real-time synchronization with back-office ERP/CRM systems.
• Business Intelligence Consulting Business intelligence consulting services helping organizations extract insights from data to identify revenue drivers, cost control opportunities, and process optimization areas using Microsoft BI tools.
• Consultoría (Implementation Consulting) Implementation consulting services using Microsoft Sure Step methodology for ERP, CRM, BI, and eCommerce projects with formal contracts, detailed activity schedules, ±10% implementation time estimates, quality checkpoints, and two-week post-implementation support accompaniment.
• Soporte y Capacitación (Support and Training) Technical support services for Dynamics AX, GP, CRM, D365 F&O, D365 BC, and Power Platform including virtual fixed assignment (AFV), prepaid hour packages (Bolsa de horas, no expiration), and per-incident support at USD 75–85/hour rates.

Quantifiable outcome

• Implementation time estimates with ±10% accuracy margin
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner. Certified Microsoft partner with competencies in Dynamics 365 implementations. Provides access to Microsoft partner ecosystem, co-marketing programs, AppSource marketplace, and Microsoft Sure Step methodology for implementations.
• Prime IT BrazilminorImplementation/ SI/ Consulting PartnerBrazilian IT consulting partner for regional Dynamics implementations.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft and the largest global Microsoft Dynamics 365 systems integrator. Directly comparable to Fesworld as a Microsoft Dynamics partner serving enterprise ERP/CRM implementations, but at substantially greater scale with multinational delivery capability.
• Hitachi Solutions: Global Microsoft Dynamics 365 partner delivering ERP and CRM implementations worldwide. Already listed among Fesworld's alliances, but operates as a much larger incumbent competing for the same Dynamics 365 enterprise deals, including in Latin America.
• Accenture: Global systems integrator with a large Microsoft Business Applications practice. Competes with Fesworld for enterprise Dynamics 365 deployments and can underbid on large multi-country rollouts, particularly with multinational clients operating in Mexico.
• Deloitte: Big Four advisory firm with a substantial Microsoft Dynamics 365 practice, including in Mexico through Deloitte México. Competes with Fesworld for enterprise Dynamics 365 transformations, particularly with large, regulated, or multinational clients.

Direct peers

• ENAVATE: US-based Microsoft Dynamics 365 ERP/CRM partner with a similar mid-market and enterprise focus. Already named in Fesworld's partner ecosystem and competes for similar Dynamics 365 F&O and Business Central engagements, particularly with US-headquartered clients operating in Mexico.
• MCA Connect: Microsoft Gold partner specializing in Dynamics 365 Finance & Operations and Power Platform implementations. Closely comparable mid-sized Dynamics SI competing for similar enterprise manufacturing and distribution deals.
• AlfaPeople: Global Microsoft Dynamics 365 and Power Platform partner with strong presence in Latin America. Competes with Fesworld for Dynamics 365 implementations, particularly with mid-market and enterprise customers in Mexico and Central America.
• CA Microsystems: Mexico-based Microsoft Dynamics partner listed as a partner of Fesworld for the Universal Tax Module (MFU). Comparable mid-sized Dynamics partner in Mexico competing for similar ERP/CRM implementation and localization work.

Regional players

• Prime IT: Brazil-based Microsoft Dynamics partner listed among Fesworld's alliances. Comparable as a regional Dynamics SI focused on Latin America, providing both partnership and competitive overlap for cross-border Dynamics 365 engagements in Brazil and Mercosur.
• Sertica: Mexico-based Microsoft Dynamics ERP/CRM partner focused on the Mexican SMB and mid-market. Direct competitor for Dynamics 365 Business Central and F&O opportunities across Mexico, particularly in the manufacturing and distribution segments Fesworld targets.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/fesworld1

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fesworld