BeFrank
BeFrank is a Dutch online Premium Pension Institution founded in 2010 that administers collective defined contribution pension schemes for Dutch employers with 25+ employees, and is the largest PPI in the Netherlands by managed assets. It is a wholly-owned subsidiary of NN Group.
- Company typePrivate
- Founded2010
- HeadquartersAmsterdam, Netherlands
- Headcount101–250
- GTM typeB2B
- OfferingServices
What BeFrank does
BeFrank is a Dutch Premium Pension Institution (PPI) founded in 2010 that administers collective defined contribution pension schemes for Dutch employers with at least 25 employees. It is the largest PPI in the Netherlands by managed assets according to Motivaction's survey of advisors, and operates as a wholly-owned subsidiary of NN Group (Nationale-Nederlanden). BeFrank runs an online pension platform with lifecycle-based investment management, offering employer, participant, and advisor portals alongside the 'Mijn Pensioen' mobile app. Distribution occurs through WFT-certified pension advisors and direct enterprise sales, with each employer assigned a dedicated account manager.
The underlying technology stack integrates with Dutch government identity systems (DigiD for employees, eHerkenning for employers and advisors, and BRP for survivor verification) and uses the regulator-mandated Uniform Calculation Methodology (UCM), applying 2,000 economic scenarios from DNB to project expected pension outcomes. Pension capital is invested via a lifecycle method that adjusts risk as participants age. Administrative efficiency is driven by Uniforme Pensioenaangifte (UPA) integration, with CGI processing pension declarations on BeFrank's behalf and enabling automatic mutation processing tied to payroll cycles. The 'undetermined partner' system automatically insures partner and orphan's pensions without requiring separate registration.
Revenue is generated through administration fees charged to employer clients for executing collective DC pension schemes; BeFrank does not bear investment risk as participants hold the capital. Pricing is quote-based and not publicly disclosed, with multi-year contracts. The company is B Corp certified (April 2024, 95/200 points), subject to AFM/DNB supervision under the Dutch Financial Supervision Act, and rated 5 stars by MoneyView. Customer satisfaction is reported at 8.0–8.1/10.
BeFrank firmographics
Firmographics- Name
- BeFrank
- Legal name
- BeFrank PPI NV
- Website
- https://befrank.nl
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- BeFrank is a Dutch online Premium Pension Institution founded in 2010 that administers collective defined contribution pension schemes for Dutch employers with 25+ employees, and is the largest PPI in the Netherlands by managed assets. It is a wholly-owned subsidiary of NN Group.
- Ownership category
- akta.pro rank
BeFrank industry classification
Industry- Product category
- Pension Administration
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Pension Funds (525110), Insurance and Employee Benefit Funds (5251)
- SIC
- Life Insurance (6311)
- akta.pro primary industry
- Pension Master Trusts, Superannuation & Provident Funds (FSAAAGAB)
- akta.pro secondary industry
- Pensions, Benefits & Retirement Disbursements (FSAMAKAI)
Keywords
Where BeFrank is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
BeFrank business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Pension Administration Fees: BeFrank earns fees for administering pension schemes for employers. Employers pay pension contributions into individual pension pots for their employees. BeFrank as a PPI does not bear investment risk — the risk lies with participants. Revenue is generated through administration fees charged to employer clients for executing collective defined contribution pension schemes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Standard pension scheme for employers with 25+ employees |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
BeFrank product offering
Product offeringCore offering
BeFrank is an online Premium Pension Institution (PPI) that administers collective defined contribution pension schemes for Dutch employers with at least 25 employees. The platform delivers pension accrual with lifecycle-based investment management, personal pension portals and mobile apps for employees, and dedicated employer and advisor portals integrated with Dutch government systems (DigiD, eHerkenning, BRP) and the Uniforme Pensioenaangifte (UPA) payroll declaration system.
Product overview
BeFrank is an online pension administrator (Premium Pension Institution / PPI) founded in 2010 and part of NN Group, offering collective defined contribution pension schemes. The core platform consists of the online pension administration system accessible via participant portals, complemented by the 'Mijn Pensioen' mobile app. Three distinct portal experiences serve different user groups: the Werkgeversportaal (Employer Portal) for HR and payroll management, and the Adviseurportaal (Advisor Portal) for pension consultants managing client schemes. All participants benefit from lifecycle-based investment management with matching funds, fund summaries, and sustainability-focused options. BeFrank also offers supplementary net pension schemes for high earners (above €137,800/year) and a charity initiative donating expired small pension capital to The North Sea Foundation. The company is B Corp certified (since April 2024) and subject to AFM/DNB supervision under the Dutch Financial Supervision Act (Wft).
Differentiator
Problem solved
Functional benefit
Products and services
- Online Pension Administration Platform (Mijn Pensioen)
Quantifiable outcome
- Average customer rating of 8.0 in 2023 and 8.1 in subsequent reporting period
- +3 more outcomes
Companies that use BeFrank
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
BeFrank technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
BeFrank partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- CGIcoreCGI is BeFrank's partner for processing Uniform Pensioenaangifte (UPA) files. CGI receives all uniform pension declarations, validates them on BeFrank's behalf, and sends confirmation within minutes. CGI then forwards the data to BeFrank for automatic processing in the administration system.
- Salary Software Parties (Various)coreBeFrank works with various salary/payroll software providers for the UPA connection. Employers using compatible payroll packages with >100 employees and >15 mutations per month can be connected to the Uniform Pensioenaangifte system for automated pension declaration processing.
- Stichting De Noordzee (The North Sea Foundation)minorBeFrank donates the value of expired small pensions (<€2 gross per year, which cannot be legally transferred or paid out) to Stichting De Noordzee. This charity has been dedicated for 40 years to protecting and sustainably using the North Sea, fighting sea waste and promoting plastic-free coastlines.
- Nationale-Nederlanden (NN Group)coreBeFrank PPI NV is part of Nationale-Nederlanden (NN Group). BeFrank PPI NV has delegated the administrative processing of administration agreements to BeFrank NV. BeFrank PPI NV monitors that administrative work is performed correctly by BeFrank NV. BeFrank does not pay out pensions — participants purchase pension benefits from Dutch insurers such as Nationale-Nederlanden at retirement.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
BeFrank competitors and assessment
Company assessmentDirect peers
- Brandnewday: Brandnewday is another Dutch Premium Pension Institution offering online DC pension schemes to employers and employees. It is BeFrank's closest direct competitor in the Dutch PPI segment, competing head-to-head on digital UX, advisor relationships and pricing.
- TKP: TKP is a Dutch pension administrator offering scheme administration, communication and participant services to multiple Dutch pension funds. Like BeFrank, it competes for Dutch pension administration mandates and serves overlapping advisor and employer channels.
Broad incumbents
- APG: APG is one of the largest pension administrators in the Netherlands, managing schemes for major Dutch pension funds. While it operates at a much larger scale and primarily serves large institutional funds, it overlaps with BeFrank in collective pension administration and competes for advisory and employer mindshare.
- PGGM: PGGM is a major Dutch pension administrator and asset manager, primarily serving the healthcare pension fund PFZW. It is comparable to BeFrank as a Dutch pension administration platform, though focused on large multi-employer schemes rather than individual employer DC contracts.
- a.s.r. Nederland: a.s.r. is a major Dutch insurance group (including the former Aegon Nederland and Zwitserleven) offering life, pension and asset management products. It is comparable as a broad incumbent providing pension accumulation and administration alongside a wider insurance portfolio.
- Nationale-Nederlanden: Nationale-Nederlanden (NN Group) is BeFrank's parent company and a major Dutch life insurer and pension provider. It is comparable as the partner that ultimately pays out the pensions BeFrank accumulates, and competes more broadly in the Dutch pension and life insurance market.
- Achmea: Achmea is one of the largest Dutch insurance groups (including Centraal Beheer, Interpolis and FBTO) offering life, health and pension products. It is comparable as a broad incumbent in the Dutch group pension and life market in which BeFrank also competes.
Others
- Centric: Centric is a Dutch IT services provider with a significant pension administration software practice, serving Dutch pension funds and insurers. It is an adjacent technology enabler rather than a competitor, but addresses the same Dutch pension administration market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BeFrank social profiles
Digital presenceBeFrank compliance and trust
Trust signalCompliance3 records
BeFrank financial estimates
Financial estimateRevenue estimate
Valuation estimate
BeFrank leadership team
Management profileNumber of profiles
Profiles1 record
BeFrank subsidiaries and ownership
Company hierarchySubsidiaries1 record
BeFrank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BeFrank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BeFrank
What does BeFrank do?
BeFrank is an online Premium Pension Institution (PPI) that administers collective defined contribution pension schemes for Dutch employers with at least 25 employees. The platform delivers pension accrual with lifecycle-based investment management, personal pension portals and mobile apps for employees, and dedicated employer and advisor portals integrated with Dutch government systems (DigiD, eHerkenning, BRP) and the Uniforme Pensioenaangifte (UPA) payroll declaration system.
Is BeFrank a public or private company?
BeFrank is a private company. It is classified as corporate owned and is currently operating.
When was BeFrank founded?
BeFrank was founded in 2010. It employs 101 to 250 people.
Where is BeFrank based?
BeFrank is headquartered in Amsterdam, Netherlands, in the Europe region.
How does BeFrank make money?
One revenue line is on record: pension Administration Fees.
Who are BeFrank's main competitors?
Direct peers on record are Brandnewday and TKP. Broad incumbents are APG, PGGM, a.s.r. Nederland, Nationale-Nederlanden and Achmea. Centric is listed as an others.
Does BeFrank have an API?
No public API is recorded for BeFrank.
What industry is BeFrank in?
BeFrank's product category is Pension Administration. Its primary akta.pro industry code is FSAAAGAB, Pension Master Trusts, Superannuation & Provident Funds, with a secondary code of FSAMAKAI, Pensions, Benefits & Retirement Disbursements. Its NAICS code is 524292 and its SIC code is 6311.