Riwis Zorg & Welzijn

What Riwis Zorg & Welzijn does

Riwis Zorg & Welzijn is a Dutch non-profit healthcare and welfare organization headquartered in Apeldoorn, founded in 2009 (previously operating as RIBW Oost-Veluwe). The organization delivers integrated care across two core verticals: mental health and social support (GGZ), including ambulante begeleiding, beschermd wonen, dagbesteding, herstelondersteuning, moeder & kindhuis, and gezinsbegeleiding; and elderly care and home care (VVT), including wonen met zorg, thuiszorg, dementia support, palliative care, medication monitoring, and personal emergency alerting. It serves hundreds of clients daily across more than 11 municipalities in the Oost-Veluwe and Achterhoek regions through owned/operated residential locations (Tolzicht, De Beekwal, De Vier Jaargetijden, Zonnehoeve, Zichtstede, and others), home care delivery, and specialized programs such as Housing First Apeldoorn, Tavaris (work and learning), and Buurtcirkels neighborhood circles. Technology consists primarily of third-party care coordination platforms, the Caren client portal, the 'Durf jij met mij' peer meeting platform, Medido medication dispensers, and a deployed-but-limited speech-interactive care robot (Tessa) rather than proprietary AI/ML systems.

The business model is government-funded and contract-driven, with revenue sourced from Dutch public frameworks: Wmo (Wet maatschappelijke ondersteuning) contracts with municipalities, Wlz (Wet langdurige zorg) indications via CIZ, and Zorgverzekeringswet reimbursements via health insurers, supplemented by CAK-calculated client personal contributions. Riwis reaches clients through a mix of referrals from huisartsen, wijkverpleegkundigen, municipal Wmo-consulenten, and hospital transfer bureaus, supported by a central Zorgservice intake hub and an online aanmelden portal. In July 2025, Riwis won all three Wmo service bids in the Achterhoek region, materially expanding its contracted footprint; it is led by bestuurder Anne-Marie Journée with a Raad van Toezicht governance structure and no external equity investors. The organization operates under the philosophy of 'geloof in eigen kunnen' (belief in one's own capabilities), positioning client autonomy and recovery-oriented care as core to its value proposition.

Name

Riwis Zorg & Welzijn

Legal name

Riwis Zorg & Welzijn

Website

https://riwis.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Riwis Zorg & Welzijn is a Dutch non-profit healthcare organization headquartered in Apeldoorn, delivering integrated mental health (GGZ) and elderly care (VVT) services, including protected housing, home care, day activities, and recovery support, across 11+ municipalities in the Oost-Veluwe and Achterhoek regions, funded primarily through Dutch government Wmo, Wlz, and health-insurance frameworks.

Ownership category

akta.pro rank

Product category

Healthcare and Welfare Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Dementia Care Coordination & Care Planning (HSABAEAJ), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Mental health care
• Elderly care services
• Home care nursing
• Protected housing
• Community welfare support

Headquarters

HQ city

Apeldoorn

HQ country

Netherlands

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Government-Funded Care Services: Riwis receives funding through Dutch government healthcare frameworks including the Wmo (Wet maatschappelijke ondersteuning - Social Support Act), Wlz (Wet langdurige zorg - Long-term Care Act), and health insurance (Zorgverzekeringswet). Municipalities (gemeenten) fund community-based care through Wmo contracts. The CAK (Centraal Administratie Kantoor) calculates and collects client contributions based on income and care type. Revenue is primarily recurring based on care agreements with municipalities and health insurers.
2. Wmo Service Contracts: Riwis holds Wmo service contracts with municipalities across the Achterhoek region for various care and support services including protected housing, ambulatory support, day activities, and home care. In July 2025, Riwis was awarded all three Wmo services it bid for in the Achterhoek region.
3. Client Contributions: Clients pay personal contributions (eigen bijdrage) determined by CAK based on their income and care package. Day activities, residential care, and ambulatory support each have contribution frameworks based on Wmo regulations.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Riwis Zorg & Welzijn is a Dutch non-profit healthcare and welfare organization that delivers integrated care services across two divisions: GGZ (mental health care) and VVT (elderly care and home care). Core services include protected housing, ambulatory guidance, day activities, residential care, home nursing, medication monitoring, dementia support, palliative care, mother and child support, and Housing First programs, delivered across 11+ municipalities in the Oost-Veluwe and Achterhoek regions.

Product overview

Riwis Zorg & Welzijn is a Dutch healthcare and welfare organization providing a comprehensive portfolio of integrated care services. The organization operates under the principle of 'geloof in eigen kunnen' (belief in one's own abilities), focusing on empowering clients to maintain independence. The core offering spans two main divisions: GGZ (mental health care) including ambulatory guidance, protected housing, day care, recovery support, mother and child services, and family guidance; and VVT (elderly care and home care) including residential care, home nursing, medication monitoring, personal alerting, palliative care, and dementia support. Supporting these core services are specialized programs including Tavaris (work and learning facilities), Housing First Apeldoorn, Buurtcirkels (neighborhood circles), the Skillslab VVT training facility, and digital tools including the Caren client portal and Durf jij met mij meeting platform. Riwis also provides dedicated services such as Zorgservice (central intake), the Wensboom wish fulfillment program, and crisis services for both GGZ and VVT clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulante begeleiding Home-based support services providing guidance to individuals with psychological, psychiatric, or social care needs in their own home environment, tailored to specific requirements and Wmo indications.
• Beschermd wonen Protected housing services including group living and apartment options providing 24-hour support for clients with psychiatric conditions who require a structured living environment.
• Dagbesteding Day care and activity programs providing meaningful daily structure through activities such as gardening, arts, cooking, and social interaction for both GGZ and elderly clients.
• Thuiszorg Home care services including personal care, nursing, medication support, and palliative care for elderly clients in their own homes, available 24 hours a day.
• Wonen met zorg Residential care living at Tolzicht (Brummen) and De Beekwal (Eerbeek) for elderly who can no longer live independently, including options for couples to live together.
• Herstelondersteuning Recovery support services helping clients build self-reliance and personal empowerment through the principle of 'geloof in eigen kunnen' (belief in one's own abilities).
• Moeder & Kindhuis Specialized mother and child facility supporting mothers with psychological vulnerabilities during pregnancy and the first period with their child, helping build confidence in parenting.
• Gezinsbegeleiding Family guidance services for parents with children aged 0-18 experiencing difficulties with childcare and upbringing.
• Medicatiebewaking Medication monitoring services including support with medication intake and Medido electronic medication dispenser device for clients who need reminders or assistance with their medication.
• Personenalarmering Personal emergency alerting system for elderly clients, provided in collaboration with Verian in the municipality of Brummen, available 24 hours for emergency response.
• Palliatieve zorg Palliative and terminal care services provided at home and at care locations in collaboration with the palliative care network Oost Veluwe.
• Ondersteuning thuis bij dementie Dementia care support services at home including case management through the GP, helping clients with dementia remain in their own homes as long as possible.
• Vervangende zorg / Logeermogelijkheid Respite care and temporary stay options for elderly who need temporary care, such as after hospital discharge, including first-line stay rooms.
• Housing First Apeldoorn Housing First program providing stable housing as a basis for recovery and further guidance for people who have become homeless or are living with addiction or psychiatric issues.
• Skillslab VVT Training facility for nursing, care, and home care skills, equipped with practice beds and professional training dolls for staff development.

Quantifiable outcome

• Housing First Apeldoorn ranked in top 3 of Netherlands for Housing First Award 2026
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Van WijnenminorImplementation/ SI/ Consulting Partner · 2 June 2026Van Wijnen is the construction company contracted for the renovation and sustainability upgrade of De Tuinen: six group homes in Apeldoorn's Osseveld neighborhood. The project includes roof renewal with solar panels, heat pump installation, new kitchens and sanitary facilities, representing Riwis's sustainability ambitions under Green Deal Zorg 3.0.
• Housing First NederlandcoreStrategic or Co-development Partner · 19 May 2026Housing First Nederland is the national umbrella organization for Housing First initiatives. Riwis's Housing First Apeldoorn program received national recognition through nomination for the Housing First Award 2026, ranking among the top 3 initiatives in the Netherlands. The program provides stable housing as the foundation for recovery.
• Gelre ziekenhuizencoreStrategic or Co-development Partner · 14 April 2026Gelre hospitals collaborates with Riwis's Moeder & Kindhuis (Mother and Child House) through joint training days and professional development. Riwis staff present at Gelre's training days about supporting mothers with psychiatric vulnerabilities during pregnancy and early parenthood. The partnership ensures coordinated care during the vulnerable perinatal period.
• EekominorOthers · 18 February 2025Eeko specializes in secure recycling of mobile phones and tablets. Their partnership with Riwis ensures data privacy while enabling recycling. Approximately 300 phones were processed, generating approximately €1,000 donated to CliniClowns. Eeko determines device suitability for refurbishment or parts reuse.
• VeluwonencoreStrategic or Co-development Partner · 26 September 2024Veluwonen is a housing partner in the development of De Beekwal in Eerbeek. This partnership combines residential housing with healthcare services, with Veluwonen responsible for housing development and Riwis providing care services. Construction of the new Beekwal began in April 2024 and residents moved in June 2025, with official opening on July 15, 2025.
• Broekhuis LeaseminorOthers · 18 January 2024Broekhuis Lease supplied Riwis with 12 new electric vehicles for the organization's fleet in January 2024. Care teams and maintenance services received keys and made trial drives. The electric fleet supports Riwis's sustainability goals under Green Deal Zorg 3.0.
• Zorggroep Apeldoorn (ZGA)coreStrategic or Co-development Partner · 30 November 2023Zorggroep Apeldoorn collaborates with Riwis at the De Beekwal location in Eerbeek. The partnership focuses on integrated dementia care in homelike environments where personal attention, warmth, and meaningful daily activities are key priorities. Residents at De Beekwal live with dementia in settings that resemble home as much as possible.
• GGNet and MolemanncoreStrategic or Co-development PartnerGGNet and Molemann are treatment institutions with whom Riwis collaborates. While Riwis provides only support and guidance (begeleiding), clients may simultaneously receive treatment (behandeling) from these specialized institutions. This ensures comprehensive care for clients with complex needs.
• ArrivaminorOthersArriva collaborates with Riwis in the Achterhoek region on the project 'Hoe kan ik zelfstandig leren reizen met het openbaar vervoer' (How can I learn to travel independently with public transport). The project helps people with disabilities gain independence through public transit skills training.
• AventusminorOthersAventus is an educational institution that collaborated with Riwis on specialized training (VTH maatwerkscholing - Verpleegtechnische Handelingen). Eight Helping A employees received certificates for performing six nursing procedures through this customized training program.
• Omnizorg Partnership (with municipality Apeldoorn, Tactus Verslavingszorg, IrisZorg)coreStrategic or Co-development PartnerOmnizorg provides services for people with addiction or psychiatric issues who have become homeless or at risk of homelessness, often with combined problems. This collaborative partnership with municipality Apeldoorn, Tactus Verslavingszorg, and IrisZorg addresses complex care needs.
• Stichting Welzijn BrummenminorStrategic or Co-development PartnerStichting Welzijn Brummen collaborates with Riwis on volunteer coordination and community events, including organization of the Bruisend Binnen de Veste market and volunteer appreciation activities at Tolzicht and De Beekwal locations.
• Knooppunt Mantelzorg BrummenminorStrategic or Co-development PartnerKnooppunt Mantelzorg is a local support point for family caregivers in the municipality of Brummen. Riwis collaborates with this organization to support caregivers of clients, organizing regular meetings and providing resources for family caregivers.

Scale indicators10 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Estinea: Dutch regional care organization providing GGZ supported housing, ambulatory guidance, and day activities in eastern Netherlands (Achterhoek/Gelderland). Direct comparable to Riwis on service model, target populations, and regional footprint.
• Kwintes: Major Dutch GGZ provider offering protected housing (beschermd wonen), ambulatory support, and recovery-oriented care across multiple regions. Closely comparable to Riwis's GGZ division in service portfolio and target client base.
• Lister: Dutch regional care organization providing supported housing and ambulatory guidance for people with psychiatric vulnerabilities. Direct comparable to Riwis's protected housing and ambulatory support services.
• Zorggroep Apeldoorn (ZGA): Regional elderly care provider based in Apeldoorn, partner of Riwis on the De Beekwal dementia care location. Operates in overlapping geography with comparable VVT (residential, dementia, home care) services.

Broad incumbents

• GGNet: Larger GGZ treatment institution covering the Achterhoek and Veluwe regions, and a strategic partner of Riwis. While Riwis provides only support/begeleiding, GGNet provides treatment (behandeling) to overlapping client populations.
• IrisZorg: Major Dutch addiction care and social support provider, strategic partner in Riwis's Omnizorg collaboration for homeless/addiction clients. Comparable on Housing First and addiction-related care delivery.
• Tactus Verslavingszorg: Largest addiction care provider in eastern Netherlands, and a strategic partner of Riwis in the Omnizorg program. Comparable on addiction and GGZ client overlap, though Tactus focuses on treatment versus Riwis's support model.
• Philadelphia Zorg: Large Dutch care provider supporting people with intellectual disabilities and psychiatric vulnerabilities through supported housing, ambulatory guidance, and day activities. Comparable service model to Riwis at greater national scale.
• Leger des Heils (Salvation Army) Welzijns- en Gezondheidszorg: Major Dutch broad-scope care provider offering protected housing, GGZ support, addiction care, and homeless services nationwide. Comparable to Riwis on the Housing First and protected housing portfolio at significantly greater scale.

Regional players

• Opella: Regional VVT (elderly care) provider in the Veluwe region, offering residential care, home care, and dementia support. Comparable to Riwis's VVT division with similar target populations and Wmo/Wlz funding model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/riwis
• Facebookfacebook.com/Riwis.nl

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riwis Zorg & Welzijn