Omnizorg Apeldoorn

What Omnizorg Apeldoorn does

Omnizorg Apeldoorn is a Dutch non-profit collaborative initiative that delivers integrated social care and healthcare services to vulnerable populations in Apeldoorn, Gelderland. Founded in 2008 as a joint initiative between the municipality of Apeldoorn and three specialized healthcare providers — Tactus Verslavingszorg, IrisZorg, and Riwis Zorg & Welzijn — the organization operates a single physical hub (temporarily relocated to Kanaal Noord 130 from January 2026 while Stationsstraat 30 undergoes ~1.5 years of municipal-led renovation). Its core services are maatschappelijke opvang (24-hour social shelter for up to 40 homeless individuals), beschermd wonen (protected housing for 34 residents), werk en dagbesteding (work and day activities for social reintegration), and hulp bij verslaving (addiction treatment including harm reduction, methadone, and heroin programs), supported by a Medische Zorg Unit and a community-facing Wasserette (laundry).

The care model is defined by co-location and cross-partner coordination: different specialist expertise is delivered under one roof with shared electronic patient records, allowing personalized care plans that span shelter, housing, addiction treatment, and psychosocial support. Omnizorg does not develop or sell technology products; its operational backbone is a certified (NEN 7510) information security framework and human-delivered care. There is no public API, no proprietary software, and no disclosed AI tooling. Patient-facing channels are exclusively physical and referral-based — clients are routed in through municipal social services, healthcare insurers, and the three partner organizations.

The revenue model is a managed-services structure funded primarily by the municipality of Apeldoorn, supplemented by Dutch statutory healthcare frameworks (Zorgverzekeringswet for medical/addiction care and Wet Langdurige zorg for long-term protected housing). Services are not priced or sold commercially; access is determined by social and medical need rather than willingness or ability to pay. With 19 employees, a service capacity of roughly 74 residents at any one time, and a service area confined to Apeldoorn and surrounding Gelderland municipalities, Omnizorg is a small but institutionally entrenched operator with effectively a single municipal anchor customer and three operational partners, making its financial trajectory tightly coupled to local government priorities and Dutch healthcare policy.

Name

Omnizorg Apeldoorn

Legal name

Omnizorg Apeldoorn

Website

https://omnizorg-apeldoorn.nl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Omnizorg Apeldoorn is a non-profit, municipally initiated collaborative that delivers integrated shelter, protected housing, addiction care, and day programs to homeless, addicted, and psychiatrically vulnerable residents of Apeldoorn, Netherlands, jointly operated with Tactus, IrisZorg, and Riwis since 2008.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Social care services
• Homeless shelter services
• Addiction treatment
• Protected housing
• Integrated healthcare

Headquarters

HQ city

Apeldoorn

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government-funded healthcare services: Omnizorg receives funding from the municipality of Apeldoorn and operates in collaboration with healthcare insurers (Zorgverzekeringswet) and long-term care (Wet Langdurige zorg) to fund its services for homeless and vulnerable populations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Omnizorg Apeldoorn provides integrated social and healthcare services for vulnerable residents from a single city-centre location. Offerings include emergency social shelter (maatschappelijke opvang) for homeless individuals and victims of domestic violence, protected housing (beschermd wonen), work and day activities (werk en dagbesteding), addiction support (hulp bij verslaving), a medical care unit, and a public laundry facility (wasserette) for the homeless community in Apeldoorn.

Product overview

Omnizorg Apeldoorn operates as an integrated care hub offering multiple interconnected healthcare and social services under one roof. The core portfolio includes: Maatschappelijke Opvang (24-hour social shelter for homeless individuals), Beschermd Wonen (protected housing with support), Werk en Dagbesteding (work and day activities for rehabilitation), Hulp bij Verslaving (addiction treatment using harm reduction principles), and a Medische Zorg Unit (medical care offering methadone and heroin treatment). Supporting services include a Wasserette (laundry) and temporary housing during facility renovations. The integrated model enables personalized care coordination across these services, with different expertises working closely together to serve individuals with complex needs including homelessness, addiction, and psychiatric conditions.

Differentiator

Problem solved

Functional benefit

Products and services

• Maatschappelijke Opvang (Emergency Social Shelter) 24/7 emergency shelter service providing a safe place to sleep for homeless individuals and people in crisis (e.g. domestic violence), along with support, advice, and pathways to longer-term housing. Designed for street-homeless individuals and people fleeing unsafe situations in the Apeldoorn region.
• Beschermd Wonen (Protected Housing) Temporary housing with onsite 24/7 support for people who cannot live independently, focused on individuals who need a temporary place to stay while working toward greater independence.
• Werk en Dagbesteding (Work and Day Activities) Daytime activation and work activities programme providing structure, social contact, and skills-building for vulnerable clients, with activities continuing even on weekends.
• Hulp bij Verslaving (Addiction Support) Support service for people affected by addiction, including help for addiction issues themselves and related consequences, delivered in collaboration with specialist partner Tactus Verslavingszorg.
• Medische Zorg Unit (Medical Care Unit) Onsite medical care unit providing first-line and observational medical support to clients of the shelter and protected housing, helping address physical health issues within the Omnizorg facility.
• Wasserette (Public Laundry Service) Free-use laundry facility embedded in Omnizorg that provides homeless individuals and rough sleepers in Apeldoorn with the ability to wash and dry their clothes, supporting basic hygiene and dignity.

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Gemeente Apeldoorn (Municipality of Apeldoorn)coreStrategic or Co-development PartnerThe municipality of Apeldoorn initiated Omnizorg and is the primary funder. The partnership enables integrated social care services for homeless and vulnerable populations in Apeldoorn, combining municipal social services with specialized healthcare expertise.
• Tactus VerslavingszorgcoreStrategic or Co-development PartnerSpecialized addiction care provider contributing expertise in substance abuse treatment, harm reduction, and addiction recovery programs. Tactus also provides privacy/data protection officer (Functionaris Gegevensbescherming) for Omnizorg.
• IrisZorgcoreStrategic or Co-development PartnerHealthcare and welfare organization contributing to the integrated care model at Omnizorg, providing specialized care services for vulnerable populations.
• Riwis Zorg & WelzijncoreStrategic or Co-development PartnerHealthcare and welfare organization contributing specialized expertise to the integrated care services at Omnizorg, collaborating with other partners to provide comprehensive support.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• HVO-Querido: Amsterdam-based social housing and care organization providing shelter, supported housing, and case management for homeless people, including those with addiction and psychiatric needs. Directly comparable as another Dutch municipal-adjacent integrated shelter-and-housing provider, just at much larger scale and in a different city.
• Kwintes: Utrecht-headquartered organization supporting people with psychiatric conditions and/or homelessness through housing, sheltered living, and guidance. Comparable target population (vulnerable adults with complex needs) and overlapping protected-living services.
• Lister: Dutch regional nonprofit providing supported housing, day activities, and guidance for people with psychiatric vulnerabilities across multiple municipalities. Comparable protected-housing-plus-day-program model; regional rather than municipal scope.
• De Regenboog Groep: Amsterdam-based nonprofit providing outreach, day shelters, night shelter, and supported housing for people experiencing homelessness, addiction, and psychiatric issues. Closely mirrors Omnizorg's integrated harm-reduction and shelter model in a comparable Dutch urban setting.
• Stichting De Tussenvoorziening: Utrecht-based social shelter and supported housing provider operating maatschappelijke opvang and beschermd wonen facilities. Directly comparable single-city integrated model serving homeless and vulnerable adults in the central Netherlands region.

Broad incumbents

• Leger des Heils Nederland: The Dutch arm of the Salvation Army, operating shelters, protected housing, addiction programs, and day activities nationwide. Overlaps heavily with Omnizorg's service mix but at a much larger, multi-city scale and as part of a broader welfare portfolio.

Others

• IrisZorg: Gelderland-based integrated care provider for vulnerable populations (homelessness, addiction, youth, mental health) and one of Omnizorg's three founding partners. Overlaps in population served but operates in adjacent Gelderland municipalities rather than as a direct Apeldoorn competitor.
• Tactus Verslavingszorg: Major regional addiction care provider in Overijssel/Gelderland that is one of Omnizorg's three founding partners, contributing addiction-treatment expertise and the functionaris gegevensbescherming. Included as an ecosystem partner (not a competitor) that shapes Omnizorg's service offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xfacebook.com/werkenbijomnizorg
• LinkedInlinkedin.com/company/omnizorg-apeldoorn

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omnizorg Apeldoorn