Signal Security
- Company typePrivate
- Founded2000
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
Signal Security firmographics
Firmographics- Name
- Signal Security
- Legal name
- Signal Security Pty Ltd
- Website
- https://signalsecurity.com.au
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Signal Security industry classification
Industry- Product category
- Electronic Security Services
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Investigation and Security Services (5616), Electronic and Precision Equipment Repair and Maintenance (81121)
- akta.pro primary industry
- Commercial & Industrial Alarm Monitoring (BPAKAFAB)
- akta.pro secondary industries
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), Fire Alarm Monitoring & Dispatch (BPAKAFAC), Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA), Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC), Professional Monitoring (Burglar/Intrusion) (HSAHAAAA), Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH)
Keywords
Where Signal Security is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Signal Security business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Security System Installation: One-time installation of electronic security systems including alarms, CCTV, access control, and intercom systems. Custom designed and professionally installed by licensed technicians. Pricing is quote-based with fixed prices provided after site assessment.
- 24/7 Alarm Monitoring Services: Recurring monthly monitoring service connecting alarm systems to a professional monitoring centre. Includes Grade A1 service with 24-hour response. Additional high-risk monitoring options available. The company describes monitoring costs as 'less than half a cup of coffee a day' and offers fixed rate packages.
- Maintenance Programs: Optional scheduled maintenance programs including preventative and comprehensive options. Benefits include ensuring systems function at optimum level, detecting faults before issues arise, reducing false alarms, and extending system longevity. Optional maintenance includes free annual maintenance checks and 2-business day call-out guarantees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monitoring service starting from affordable rates |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Signal Security product offering
Product offeringCore offering
Signal Security designs, supplies, installs, monitors, and maintains integrated electronic security systems for Australian and New Zealand commercial, retail, enterprise, and residential customers. Offerings include CCTV/video surveillance, intrusion detection/alarm systems, access control, intercom systems, and 24/7 Grade A1 professional alarm monitoring, with multi-site management capability for enterprise clients.
Product overview
Signal Security is a premium Australian electronic security company offering a comprehensive portfolio of integrated security solutions across retail, commercial, and enterprise segments. The product ecosystem comprises CCTV camera systems (using Hikvision, Dahua, Axis, Mobotix brands), alarm/intrusion detection systems (Paradox, Hills, DSC, Bosch, Honeywell, Inner Range, GE), 24/7 Grade A1 monitoring services, access control platforms (Inner Range, Inception), intercom systems, and enterprise video management systems. Solutions integrate across multiple technology layers including communication paths (Optus GPRS, Telstra GPRS, IP, PSTN) and are supported by maintenance programs. The company utilises AI-powered video analytics for intrusion detection, PTZ tracking, and person/vehicle classification. Services extend to 18+ industry verticals including retail, healthcare, government, and manufacturing.
Differentiator
Problem solved
Functional benefit
Products and services
- CCTV Systems (Retail/Small Business) High-definition security camera systems for retail and small business environments featuring remote viewing, night vision, anti-vandal options, and integration with access control and alarm systems.
- Alarm/Security Systems (Retail) Electronic security systems for retail premises including glass break detectors, door/window switches, motion detectors, and hold-up buttons from brands such as Paradox, Hills, DSC, Bosch, Honeywell, Inner Range, and GE.
- 24-Hour Security Monitoring Grade A1 alarm monitoring service available 24/7 with access to Police, Ambulance and Fire Brigade, using equipment from Paradox, Hills, Bosch, DSC, and Honeywell.
- Commercial Access Control Systems Smart, scalable access control systems for offices, warehouses and multi-site operations with RFID, PIN code, mobile credential, and biometric reader options, using platforms including Inner Range and Inception.
- Commercial CCTV Systems High-definition business security cameras including HD and 4K IP cameras, PTZ cameras, thermal imaging, licence plate recognition (ANPR), and AI video analytics from brands including Hikvision, Dahua and Axis.
- Commercial Security Systems Integrated alarm and intrusion detection systems for commercial premises with hardwired, wireless and hybrid architectures, dual-path communications (IP with 4G failover), and remote arming via smartphone app.
- Business Security Monitoring Grade A1 back-to-base alarm monitoring service operating 24/7 with dual-path communications for reliable signal transmission and fast response times.
- Commercial Intercom Systems Commercial intercom systems providing video verification of visitors with integration to gates, automated doors and access control systems, including colour video, anti-vandal door stations, and remote access via smartphone.
- IP Video Management Systems (Enterprise) Open-standard, network-based video management system (VMS) for managing IP video, audio and data over networks with ONVIF Profile S compliance, supporting IP and analogue systems, PTZ cameras, video analytics, and thermal imaging.
- Enterprise Integrated Access Control Integrated access control solutions managing multiple clearances, licences and competencies for cardholders, using platforms including Inner Range, GE Interlogix, Tecom, HID, Rosslare, and FSH, with visitor management, staff access, and emergency lockdown capabilities.
- Intrusion Protection Systems (Enterprise) State-of-the-art intrusion detection systems for organisations ranging from corporate offices to industrial warehouses, including hardwired, wireless and hybrid systems with heavy duty switches, vibration detectors, and duress buttons.
- High Risk Monitoring Solutions Enterprise-grade monitoring solutions certified to AS/NZ2201.5-2008 for class 2, 3 and 4, operating over wireless and fixed wire technologies with up to four independent monitoring paths (Optus GPRS, Telstra GPRS, IP, PSTN) for true redundancy.
- Retail Maintenance Programs Scheduled maintenance programs for retail security systems including preventative and comprehensive options to ensure systems function at optimum level and meet Australian standards.
- Commercial Maintenance Programs Scheduled maintenance programs for commercial security systems including preventative and comprehensive options, typically completed within 60 minutes to minimise disruption to business operations.
Quantifiable outcome
- Monitoring costs less than half a cup of coffee a day
- +4 more outcomes
Companies that use Signal Security
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles4 records
Signal Security technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability5 records
Feature5 records
Signal Security partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Australian Security Industry Association (ASIAL)coreActive Gold member of ASIAL, the primary industry association for security companies in Australia. Membership provides industry credibility, consumer protection, and access to industry standards and best practices.
- Optus (GPRS Network)corePrimary GPRS communication path for dual-path monitoring solutions. Provides wireless connectivity from security equipment to monitoring centre as part of redundant communication infrastructure.
- Telstra (GPRS Network)coreSecondary GPRS communication path for dual-path monitoring solutions. Provides independent wireless connectivity as part of redundant communication infrastructure.
- Coles Group and MyerminorGift card provider for Signal Security's customer referral program. Referrers receive $50 Coles Group and Myer Gift Card for each successful referral installed.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Signal Security competitors and assessment
Company assessmentDirect peers
- Chubb Security Australia: One of Australia's largest security services providers offering installation, monitoring, and patrol services across commercial and enterprise segments. Directly comparable to Signal Security in product mix (intrusion, CCTV, access control, monitoring) and enterprise customer focus, but at significantly larger scale.
- SNP Security: Australian-owned electronic security integrator providing CCTV, access control, intruder alarms, and monitoring to commercial and enterprise customers. Directly comparable to Signal Security across product portfolio, customer segments, and Australian geographic focus.
- CSD (Combined Security & Data): Australian electronic security integrator specialising in integrated security solutions including CCTV, access control, intrusion detection, and monitoring for commercial and enterprise customers. Closely comparable to Signal Security on integrated electronic security delivery and customer profile.
- ADT Security Australia: Global security brand with a substantial Australian presence providing monitored alarm systems, CCTV, and smart-home/business security. Closely comparable to Signal Security on monitored alarm subscriptions and installation services for both residential and commercial customers.
- ICTS (Australia): Australian electronic security systems integrator delivering CCTV, access control, alarm, and intercom solutions across commercial, government, and enterprise segments. Directly comparable to Signal Security in integrated security delivery and target customer profile.
Broad incumbents
- Wilson Security: Major Australian security provider offering electronic security alongside guarding and patrol services. Comparable to Signal Security on electronic installation and monitoring, with additional scale in physical guarding that gives it broader enterprise reach.
- Securitas Australia: Global security services giant operating in Australia with a broader portfolio spanning guarding, electronic security, and monitoring. Comparable to Signal Security on the electronic security and monitoring side, but with substantially more scale, guarding services, and geographic reach.
- Bosch Security Systems (Australia): Global manufacturer of intrusion, CCTV, access control, and intercom systems that Signal Security resells and integrates. Comparable as both a technology enabler and a broader competitor offering end-to-end enterprise security platforms that can bypass local integrators.
Emerging players
- Inner Range: Australian manufacturer of integrated access control and intruder detection systems (Inception, Integriti) that Signal Security deploys. Comparable as an adjacent technology vendor competing in the same enterprise security stack and sometimes competing indirectly for design-and-build contracts.
Others
- Hikvision Australia: Global CCTV hardware manufacturer and a key technology vendor for Signal Security. Comparable as a competitor when customers buy direct or via other integrators, and as an enabling supplier shaping the economics of every install Signal delivers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Signal Security social profiles
Digital presenceSignal Security compliance and trust
Trust signalCompliance7 records
Signal Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Signal Security leadership team
Management profileNumber of profiles
Profiles1 record
Signal Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Signal Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Signal Security
What does Signal Security do?
Signal Security designs, supplies, installs, monitors, and maintains integrated electronic security systems for Australian and New Zealand commercial, retail, enterprise, and residential customers. Offerings include CCTV/video surveillance, intrusion detection/alarm systems, access control, intercom systems, and 24/7 Grade A1 professional alarm monitoring, with multi-site management capability for enterprise clients.
Is Signal Security a public or private company?
Signal Security is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Signal Security founded?
Signal Security was founded in 2000. It employs 11 to 50 people.
Where is Signal Security based?
Signal Security is headquartered in Melbourne, Australia, in the Oceania region.
How does Signal Security make money?
Three revenue lines are on record. Security System Installation is the primary driver. The others are 24/7 Alarm Monitoring Services and maintenance Programs.
Who are Signal Security's main competitors?
Direct peers on record are Chubb Security Australia, SNP Security, CSD (Combined Security & Data), ADT Security Australia and ICTS (Australia). Broad incumbents are Wilson Security, Securitas Australia and Bosch Security Systems (Australia). Inner Range is listed as an emerging player. Hikvision Australia is listed as an others.
Does Signal Security have an API?
No public API is recorded for Signal Security.
What industry is Signal Security in?
Signal Security's product category is Electronic Security Services. Its primary akta.pro industry code is BPAKAFAB, Commercial & Industrial Alarm Monitoring, with a secondary code of BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion). Its NAICS code is 56162.