St Francis Urgent Care

What St Francis Urgent Care does

St. Francis Urgent Care is a walk-in medical clinic operator providing treatment for non-life-threatening injuries and illnesses across two clinic locations in Monroe and West Monroe, Louisiana. The company is a member of the Premier Health Family of Joint Venture Urgent Care Centers and operates as a seamless extension of St. Francis Medical Center within the FMOL Health system, sharing a unified electronic medical record via Epic's MyChart patient portal since November 2022. Services include urgent care for common conditions, Virtual Care telemedicine for patients 12 and older, on-site digital X-ray and in-house laboratory testing (including rapid COVID-19 tests with 5-13 minute results), flu shots, sports and DOT physicals, occupational health for employers, and walk-in care for veterans under the VA Mission Act.

The technology stack is centered on standard healthcare infrastructure rather than proprietary software: Epic MyChart for patient records, scheduling, e-check-in, and bill payment; medical-grade HD video telemedicine endpoints; paperless online check-in with a virtual queue; and ride-share integrations with Uber and Lyft on the clinic location pages. The company is UCA-accredited across both locations, with reaccreditation in June 2022. The team includes CEO Steve Sellars, Medical Director Dr. Graham Tujague, and nurse practitioners; the broader provider pool operates as part of the FMOL Health clinical network.

The business model is fee-for-service urgent care combined with employer-paid occupational health. Self-pay patients are charged transparent flat fees of $75 for non-provider visits and $170 for most provider visits; insured patients are billed through their insurance plans; veterans are billed to the VA under the Mission Act; and employers are billed directly or through workers' compensation for occupational health services. The go-to-market is direct-to-consumer walk-in, supported by a content/blog engine, Facebook and Instagram presence, and search-optimized site pages. Customer segments are horizontal: individual patients as the primary segment, with employers and veterans as secondary segments. No funding rounds, revenue figures, or expansion financials are disclosed.

Name

St Francis Urgent Care

Legal name

St. Francis Urgent Care

Website

https://stfrancisurgentcare.net

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

St. Francis Urgent Care operates two walk-in medical clinics in Monroe and West Monroe, Louisiana, providing non-emergency care for individual patients, occupational health services for employers, and walk-in care for veterans under the VA Mission Act, as part of the FMOL Health system.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Independent/Chain Urgent Care Centers (HLAFADAD)

akta.pro secondary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Walk-in medical clinic
• Urgent care services
• Occupational health services
• Telemedicine visits
• Veteran healthcare

Headquarters

HQ city

Monroe

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Patient Visit Fees: Fee-for-service revenue from patient visits. Self-pay patients are charged flat fees: $75 for non-provider visits (x-ray or lab orders only) or $170 for most services during a provider visit. Insurance-billing covers insured patients for covered services.
2. Occupational Health Services: Employer-paid services including DOT testing, drug and alcohol screening, physical examinations, workplace injury treatment, and immunization programs. Billed directly to employers or through workers' compensation.
3. Vaccination Services: Flu shots and other vaccinations provided to patients, billed through insurance or as self-pay. Flu vaccines available seasonally each September.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

St Francis Urgent Care operates walk-in medical clinics in Monroe and West Monroe, Louisiana, providing treatment for non-life-threatening injuries and illnesses. The clinic offers a flat $170 self-pay rate for most visits, accepts insurance, and extends care through Virtual Care telemedicine, on-site digital X-ray, on-site laboratory, and a dedicated Veteran Care program.

Product overview

St Francis Urgent Care is a walk-in medical clinic providing urgent care services for non-life-threatening injuries and illnesses. The company operates two clinic locations (Monroe and West Monroe, LA) as a seamless extension of St. Francis Medical Center. Services include urgent care, virtual care (telemedicine), COVID-19 testing, flu shots, veteran care, DOT testing, occupational health/employer services, sports physicals, bug bite treatment, and a MyChart patient portal. The offering is a single unified healthcare service model with integrated digital tools for patient convenience (online check-in, virtual visits, patient portal).

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-in Urgent Care Walk-in treatment for non-life-threatening injuries and illnesses such as bug bites, flu, strep throat, UTIs, and lacerations. Delivered at two physical clinic locations (Monroe and West Monroe) with extended hours and a flat $170 self-pay rate for insured or uninsured patients.
• Virtual Care (Telemedicine) Telemedicine visits available via tablet and computer, allowing remote consultations for non-emergency conditions without an in-person visit to the clinic.
• Veteran Care Program Primary and urgent care program specifically designed for U.S. military veterans, staffed by providers who understand the health needs of veterans. Available during regular operating hours at the clinic.
• COVID-19 Testing COVID-19 testing services provided to patients reporting possible exposure or symptoms, with dedicated test units and pricing.
• Flu Shots Seasonal influenza vaccinations administered at the urgent care clinics.
• Sports Physicals Pre-participation physical examinations for student athletes and other individuals needing a sports clearance physical.
• DOT Physicals / DOT Testing Department of Transportation (DOT) physical examinations and related occupational testing for commercial drivers and employers who require compliance-grade physicals.
• Occupational Health Services Occupational health services including pre-employment physicals, drug screening, and worker injury care for local employers.
• Bug Bite Treatment Walk-in clinical treatment for bug bites and related minor dermatological complaints.
• Laceration / Suturing On-site laceration repair, including cleaning and suturing, for walk-in patients with cuts and minor wounds.

Quantifiable outcome

• Rapid COVID-19 test results in 5-13 minutes
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MyChart (Epic Systems)coreTechnology or Integration · 1 November 2022MyChart patient portal enables patients to schedule/cancel appointments, view health history, review medications and test results, pay bills, and access their health records 24/7. The system shares records with St. Francis Medical Center for seamless care continuity.
• St. Francis Medical CentercoreStrategic or Co-development PartnerSt. Francis Urgent Care operates as a seamless extension of St. Francis Medical Center, ensuring patients receive clinical expertise, sophisticated technology, and compassionate physicians providing advanced medical care close to home. The urgent care clinics and medical center share a unified health record system through MyChart.
• Premier Health Family of Urgent Care ClinicscoreStrategic or Co-development PartnerSt. Francis Urgent Care is a member of the Premier Health Family of Joint Venture Urgent Care Centers, a network of urgent care facilities.
• Veterans Affairs DepartmentcoreStrategic or Co-development PartnerUnder the VA Mission Act, St. Francis Urgent Care provides walk-in care for veterans for non-life-threatening conditions. Veterans can use their VA urgent care benefits at St. Francis locations without needing appointments or prior authorizations.
• FMOL Health SystemminorStrategic or Co-development PartnerSt. Francis Urgent Care is part of FMOL Health (Franciscan Missionaries of Our Lady Health System), the parent health system that owns and operates St. Francis Medical Center and affiliated healthcare facilities.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Concentra: National urgent care and occupational health operator owned by SelectHealth. Directly comparable because it combines walk-in urgent care with employer-paid occupational health services, drug testing, and DOT physicals - the exact same multi-channel mix St. Francis Urgent Care runs, just at vastly larger scale.

Direct peers

• American Family Care (AFC): One of the largest independent urgent care franchise networks in the U.S., operating walk-in clinics with on-site X-ray, lab, and occupational health services. Highly comparable to St. Francis Urgent Care's core offering of walk-in treatment plus employer services and rapid diagnostics.
• NextCare Urgent Care: Multi-state urgent care chain that treats non-life-threatening illnesses and injuries, offers occupational health, and accepts walk-ins. Operates a nearly identical service menu (urgent care, X-ray, labs, employer services, sports physicals) to St. Francis Urgent Care.
• FastMed Urgent Care: Independent urgent care chain providing walk-in treatment for minor illnesses and injuries, on-site diagnostics, and occupational health. Closely comparable to St. Francis Urgent Care's walk-in, lab, and employer-service model across multiple locations.
• GoHealth Urgent Care: Urgent care network that partners with major health systems to operate co-branded walk-in clinics, sharing patient records and referral pipelines with parent hospitals - structurally analogous to how St. Francis Urgent Care operates as an extension of St. Francis Medical Center.
• CareNow Urgent Care: HCA-affiliated urgent care brand operating walk-in clinics with on-site X-ray, lab, and occupational health services. Comparable because it also uses a health-system parent for EHR integration, brand, and referral flow into the parent hospital network.

Regional players

• Ochsner Urgent Care: Louisiana-headquartered health system that operates its own walk-in urgent care clinics across the state. Regional peer that competes in the same geography as St. Francis Urgent Care and demonstrates the health-system-owned urgent care model in the same state.
• CHRISTUS Urgent Care: Catholic, faith-based health system operating urgent care clinics in Louisiana, Texas, and other Gulf states, often in JV models analogous to St. Francis Urgent Care's FMOL Health affiliation. Comparable regional competitor with similar mission-aligned parent system.

Emerging players

• Teladoc Health: Large telehealth platform treating many of the same low-acuity conditions (cold/flu, sinus issues, pink eye, rashes) that drive St. Francis Urgent Care's walk-in volume. Comparable because it competes for the same virtual-care patient within the same FMOL Health catchment area.
• Riverside Urgent Care: Mid-sized urgent care chain offering walk-in care, on-site labs and X-ray, and occupational health for employers. Operates a comparable service menu and pricing approach (transparent self-pay rates) to St. Francis Urgent Care, though at a different geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stfrancishealth
• Instagraminstagram.com/stfrancishealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Francis Urgent Care