Infrasys
Infrasys is a cloud-based enterprise point-of-sale software vendor operating within Shiji Group, serving 8,000+ hotel properties across 100+ countries. It provides multi-property F&B POS, mobile ordering, and fiscal compliance for hotel chains including Mandarin Oriental, IHG, and Hyatt.
- Company typePrivate
- Founded1994
- HeadquartersKwun Tong, Hong Kong SAR China
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Infrasys firmographics
Firmographics- Name
- Infrasys
- Legal name
- Infrasys (operating as part of Shiji Group)
- Website
- https://infrasys.shijigroup.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Infrasys is a cloud-based enterprise point-of-sale software vendor operating within Shiji Group, serving 8,000+ hotel properties across 100+ countries. It provides multi-property F&B POS, mobile ordering, and fiscal compliance for hotel chains including Mandarin Oriental, IHG, and Hyatt.
- Ownership category
- akta.pro rank
Infrasys industry classification
Industry- Product category
- Hospitality Point-of-Sale Software
- NAICS
- Computer Systems Design Services (541512), Traveler Accommodation (7211)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
Keywords
Where Infrasys is headquartered
LocationHeadquarters
- HQ city
- Kwun Tong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
Infrasys business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Supply Chain
Revenue model
- POS Software Licenses/Subscriptions: Cloud-based POS software licensing model with pricing unique per customer based on size, necessary features, hardware, and other factors. Typically involves multi-year contracts for enterprise hotel groups.
- Hardware Sales: Optional hardware sales including POS terminals, mobile devices, and accessories for customers choosing not to use existing hardware
- Professional Services: Implementation, training, and ongoing support services for enterprise customers transitioning to the platform
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing based on property size and feature requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Infrasys product offering
Product offeringCore offering
Infrasys provides a cloud-based enterprise point-of-sale platform for hotel food and beverage operations, covering restaurants, bars, room service, and banquet venues. The system is delivered as licensed software with optional hardware, multi-property management, open API integrations to PMS and payment systems, and a mobile tableside ordering extension (Infrasys POS Move). Pricing is custom per customer with multi-year contracts.
Product overview
Infrasys is part of Shiji Group's comprehensive hospitality technology platform. The core offering is Infrasys POS, a cloud-based enterprise point-of-sale solution for hotel F&B operations with over 8,000 global installs across 100+ fiscally compliant countries. The portfolio includes Infrasys POS Move (mobile tableside extension), Daylight PMS (property management), Astral Payments (payment processing), Stellaris Digital (guest engagement with Digital Dine/Stay/Payby modules), Reviewpro Reputation, Meridian Experiences, Iceportal Content, Horizon Distribution, Twilight Data + AI, and the overarching Shiji Platform. These products integrate through open APIs to provide a unified ecosystem covering property management, POS, payments, guest engagement, and distribution for 90,000+ hotels worldwide.
Differentiator
Problem solved
Functional benefit
Brands
- Infrasys POS Move: All-in-one mobile extension of Infrasys POS that takes service beyond the counter
- Infrasys POS Serve
- Infrasys POS Dock
Products and services
- Infrasys POS Cloud-based enterprise point-of-sale solution for hotel F&B operations including restaurants, bars, room service, and banquets, with open API integrations, multi-property management, and 24/7 support.
- Infrasys POS Move All-in-one mobile extension of Infrasys POS that takes service beyond the counter, enabling tableside ordering and payment for hotel F&B operations.
Quantifiable outcome
- 80% reduction in check-in time (from 8 minutes to approximately 1 minute)
- +2 more outcomes
Companies that use Infrasys
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
Infrasys technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature8 records
Infrasys partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- ToastcorePOS integration partnership where Toast POS platform connects with Infrasys POS as part of IRIS's platform integration showcase at HITEC San Antonio 2026
- InfoGenesiscorePOS integration partnership where InfoGenesis POS platform connects with Infrasys POS as part of IRIS's platform integration showcase
- SimphonycorePOS integration partnership where Oracle Simphony POS connects with Infrasys POS as part of hospitality ecosystem integrations
- AdyencorePayment gateway integration partnership enabling hotels using Infrasys POS to process payments through Adyen's global payment platform
- Shift4corePayment gateway integration partnership enabling hotels using Infrasys POS to process payments through Shift4's payment ecosystem
- AWScoreCloud infrastructure partner; Shiji named 2025 GEO and Global AWS Partner Award Finalist demonstrating cloud partnership excellence
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Infrasys competitors and assessment
Company assessmentDirect peers
- Fourth (HotSchedules): Hospitality operations platform including POS, inventory, and workforce management for hotels and restaurants. Comparable as a multi-module hospitality tech stack addressing F&B operations for enterprise operators.
- Oracle Simphony (Micros): Oracle's enterprise hospitality/cloud POS platform used by large hotel groups worldwide. Most direct head-to-head competitor for hotel F&B POS at the multi-property enterprise tier, with deep PMS integration via OPERA.
- Toast: Cloud-based restaurant POS platform that has aggressively expanded into hospitality and hotel F&B use cases. Directly comparable as a cloud POS with open integrations (including a HITEC showcase integration with Infrasys).
- SpotOn: Cloud POS and payments platform serving restaurants and hospitality groups with multi-location support and integrated payments. Comparable in cloud + payments + multi-property positioning targeting restaurant/hotel F&B.
- TouchBistro: Cloud-based restaurant POS solution with iPad-first design and integrations to payments, reservations, and inventory. Comparable as a cloud POS for hospitality and F&B venues.
- Lightspeed Restaurant: Cloud POS platform focused on restaurants and hospitality with multi-location management and open API ecosystem. Comparable in cloud architecture and target customer overlap into hotels with F&B operations.
- InfoGenesis (Infor): Long-standing enterprise POS solution used by hotels, stadiums, and venues. Directly competes in hotel F&B POS and is shown integrating with Infrasys via IRIS.
Emerging players
- Cloudbeds: Cloud hospitality management platform for hotels with adjacent POS/operations capabilities. Less direct overlap in enterprise F&B POS, but competes for the broader hospitality software budget at hotels.
Broad incumbents
- Square (Block) Restaurants: Broad payments and POS incumbent expanding into restaurant/hospitality F&B with integrated hardware, software, and payments. Compares as an integrated POS + payments platform, though it skews to SMB and independent operators.
Others
- Shiji Group (broader platform): Parent company and overarching hospitality platform of which Infrasys is the POS pillar; Daylight PMS, Astral Payments, and Stellaris Digital are tightly integrated with Infrasys, making Shiji the immediately adjacent ecosystem player.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Infrasys social profiles
Digital presenceInfrasys financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infrasys leadership team
Management profileNumber of profiles
Infrasys funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infrasys M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infrasys
What does Infrasys do?
Infrasys provides a cloud-based enterprise point-of-sale platform for hotel food and beverage operations, covering restaurants, bars, room service, and banquet venues. The system is delivered as licensed software with optional hardware, multi-property management, open API integrations to PMS and payment systems, and a mobile tableside ordering extension (Infrasys POS Move). Pricing is custom per customer with multi-year contracts.
Is Infrasys a public or private company?
Infrasys is a private company. It is classified as corporate owned and is currently operating.
When was Infrasys founded?
Infrasys was founded in 1994. It employs 11 to 50 people.
Where is Infrasys based?
Infrasys is headquartered in Kwun Tong, Hong Kong SAR China, in the Asia region.
How does Infrasys make money?
Three revenue lines are on record. POS Software Licenses/Subscriptions are the primary driver. The others are hardware Sales and professional Services.
Who are Infrasys's main competitors?
Direct peers on record are Fourth (HotSchedules), Oracle Simphony (Micros), Toast, SpotOn, TouchBistro, Lightspeed Restaurant and InfoGenesis (Infor). Cloudbeds is listed as an emerging player. Square (Block) Restaurants is listed as a broad incumbent. Shiji Group (broader platform) is listed as an others.
Does Infrasys have an API?
Yes. Infrasys POS is described as having an open API with dozens of built-in integrations. The platform emphasizes interoperability with third-party systems through its cloud-based architecture. Developer documentation is at docs.shijigroup.com.
What industry is Infrasys in?
Infrasys's product category is Hospitality Point-of-Sale Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms). Its NAICS code is 541512 and its SIC code is 7373.