InfoGenesis
InfoGenesis is an omni-channel hospitality POS platform from Agilysys Inc., available as SaaS or on-premise, serving enterprise hotels, resorts, casinos, cruise lines, and foodservice operators with an integrated ecosystem of mobile, kiosk, payment, and AI-personalization modules.
- Company typePrivate
- Founded1986
- HeadquartersAlpharetta, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What InfoGenesis does
InfoGenesis is an omni-channel point-of-sale (POS) product brand developed and marketed by Agilysys Inc. (NASDAQ: AGYS), serving high-volume hospitality environments including hotels, resorts, casinos, cruise lines, multi-amenity properties, and select foodservice verticals such as higher education. The platform is available in both SaaS and on-premise deployments, and is anchored by a unified hospitality engine that connects rooms, dining, activities, spa, golf, and retail operations with real-time data sharing across the property. The product is not a standalone legal entity; it operates as a brand within Agilysys's broader hospitality software portfolio and is supported by the parent's professional services organization headquartered in Alpharetta, Georgia.
The core InfoGenesis POS is extended by an ecosystem of nine add-on modules — IG Flex (handheld POS), IG Fly (mobile server-side ordering), IG OnDemand (mobile self-service ordering), IG Kiosk and IG PanOptic Kiosk (self-service and AI-powered grab-and-go), IG KDS (kitchen display), IG Digital Menu Boards, IG Quick Pay, and Agilysys Pay — plus the Analyze BI tool. The platform integrates natively with major third-party POS systems (Toast, Infrasys, Simphony) and payment gateways (Adyen, Shift4), and is Visa Ready Certified for tap-to-pay. AI capabilities include an always-learning guest profile engine with propensity models for personalized offers, the IG PanOptic AI Kiosk, voice-activated service features, and the guestsense.ai-powered spa product.
InfoGenesis generates revenue through software licensing (SaaS subscriptions and on-premise licenses) plus professional services for implementation, training, and support. Pricing is quote-based and not publicly disclosed, structured around enterprise deployments at large hotel brands, gaming operators, and cruise lines. Distribution combines direct enterprise field sales targeting marquee accounts with a network of solution partners and integration partners (including IRIS) that embed InfoGenesis within broader hospitality technology ecosystems. The product serves an enterprise customer base that includes IHG, Royal Caribbean Cruise Lines, Four Seasons, Ritz Carlton Mexico City, Hershey Entertainment & Resorts, Pinehurst Resort, Kewadin Casinos, Little River Casino Resort, Silver Reef Hotel Casino Spa, the Mill Casino Hotel & RV Park, Okana Resort, Goldwynn Resorts & Residences, W Panama, 1-Group, Pendry Hotels & Resorts, Veranda Tamarin Hotel & Spa, Deep Blue Hotel & Hot Springs, Humber College, and University of Houston.
InfoGenesis firmographics
Firmographics- Name
- InfoGenesis
- Legal name
- InfoGenesis
- Website
- https://infogenesis.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- InfoGenesis is an omni-channel hospitality POS platform from Agilysys Inc., available as SaaS or on-premise, serving enterprise hotels, resorts, casinos, cruise lines, and foodservice operators with an integrated ecosystem of mobile, kiosk, payment, and AI-personalization modules.
- Ownership category
- akta.pro rank
InfoGenesis industry classification
Industry- Product category
- Hospitality Point-of-Sale (POS) Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO), POS Terminals & All-in-One Retail Computers (HDACAKAA)
Keywords
Where InfoGenesis is headquartered
LocationHeadquarters
- HQ city
- Alpharetta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
InfoGenesis business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses (SaaS and On-premise): InfoGenesis POS is available in both SaaS (cloud-based subscription) and on-premise deployments, providing flexibility for different hospitality operation requirements
- Professional Services: Implementation, training, and ongoing support services delivered by Agilysys Professional Services team
- Ecosystem Enhancers and Add-ons: Additional modules and enhancements including IG Flex, IG Fly, IG OnDemand, IG Kiosk, IG KDS, IG Digital Menu Boards, and other POS ecosystem products
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
InfoGenesis product offering
Product offeringCore offering
InfoGenesis is an omni-channel point-of-sale (POS) platform for the hospitality industry, available in both SaaS and on-premise deployments. It centralizes food & beverage, retail, and amenity transactions for hotels, resorts, casinos, cruise lines, restaurants, and higher education campuses, and is extended by an ecosystem of add-on modules for mobile ordering, self-service kiosks, kitchen display, digital menu boards, handheld POS, and contactless payment. The platform integrates with major POS systems (Toast, Infrasys, Simphony) and payment gateways (Adyen, Shift4), and incorporates an AI-driven guest profile engine for personalized offers and revenue optimization.
Product overview
InfoGenesis is a core point-of-sale product from Agilysys, available as an omni-channel POS in both SaaS and on-premise deployments. It serves as the central transaction platform within the broader Agilysys hospitality ecosystem, which includes multiple add-on modules and complementary products. The InfoGenesis POS platform is enhanced by a suite of ecosystem enhancers including IG OnDemand (mobile ordering), IG Kiosk (self-service ordering), IG PanOptic Kiosk (AI-powered kiosk), IG Flex (handheld POS), IG Digital Menu Boards, IG KDS (kitchen display), IG Fly (server-side mobile ordering), and IG Quick Pay (self-service payments). The platform integrates with Agilysys Pay for payment processing and connects to the Analyze BI tool for operational analytics. This platform-plus-modules architecture enables hospitality properties to customize their POS capabilities based on specific operational needs across high-volume environments.
Differentiator
Problem solved
Functional benefit
Brands
- InfoGenesis POS: Omni-channel point-of-sale solution available in SaaS and on-premise deployments for hospitality environments.
- InfoGenesis Flex
- IG OnDemand
- IG KDS
- IG Fly
- IG Kiosk
- IG PanOptic Kiosk
- IG Quick Pay
- IG Digital Menu Boards
Products and services
- InfoGenesis POS An innovative, omni-channel point-of-sale solution available in both SaaS and on-premise deployments. A flexible, scalable POS designed to enhance operational efficiency and drive profitability across high-volume hospitality environments, serving hotels, resorts, casinos, cruise lines, restaurants, and higher education campuses.
- IG OnDemand
Quantifiable outcome
- Helps properties increase revenue beyond the guest room in F&B, spas, golf, and retail
- +2 more outcomes
Companies that use InfoGenesis
Customer profileNamed customers19 records
Segments5 records
Ideal customer profiles3 records
InfoGenesis technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability4 records
Feature5 records
InfoGenesis partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- IRIScoreIRIS, a global provider of digital food and beverage and guest experience platforms, will showcase its mobile ordering innovations and integrations with InfoGenesis POS at HITEC San Antonio. The integration aims to help hotels increase revenue, improve operational efficiency, and deliver more seamless guest experiences across multiple outlets.
- ToastcorePOS platform integration partner demonstrating mobile ordering and payment gateway compatibility with Toast POS systems at HITEC San Antonio
- InfrasyscorePOS platform integration partner for hospitality F&B operations and guest experience solutions
- SimphonycorePOS platform integration partner for Oracle Simphony hospitality point-of-sale solutions
- AdyencorePayment gateway integration partner providing secure payment processing capabilities for hospitality POS systems
- Shift4corePayment gateway integration partner for secure payment processing and transaction management in hospitality environments
- VisacoreAgilysys became Visa Ready Certified to provide hospitality organizations and guests with an optimal Tap to Pay experience
- IHG (InterContinental Hotels Group)flagshipIHG uses Agilysys hospitality technology solutions built to boost profitability across their properties
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
InfoGenesis competitors and assessment
Company assessmentDirect peers
- TouchBistro: TouchBistro is a POS solution focused on restaurants and hospitality venues, comparable to InfoGenesis's F&B point-of-sale functionality for full-service operators.
- Toast: Toast is a cloud-native POS platform purpose-built for restaurants and the broader hospitality industry, directly competing with InfoGenesis across F&B, hotels, and multi-unit foodservice operators.
- Lightspeed Restaurant: Lightspeed offers a cloud-based POS for restaurants and hospitality venues, overlapping with InfoGenesis on F&B POS functionality for hospitality and foodservice operators.
- Shiji Group (Infrasys): Shiji's Infrasys Cloud POS is an enterprise hospitality POS platform widely used by luxury hotels and global chains in Asia-Pacific and Europe, directly competing with InfoGenesis in enterprise F&B.
- Oracle Micros / Simphony: Oracle's Simphony Cloud POS is an enterprise hospitality point-of-sale platform serving global hotel chains, cruise lines, and casinos — directly comparable to InfoGenesis's enterprise F&B offering.
- Block (Square): Square, part of Block, provides cloud POS and payments for restaurants and hospitality SMBs, competing with InfoGenesis in the broader hospitality and foodservice POS market.
Broad incumbents
- Cloudbeds: Cloudbeds is a cloud hospitality management platform spanning PMS, booking engine, and payments, adjacent to Agilysys's broader PMS ecosystem overlapping with InfoGenesis's parent stack.
- Mews: Mews is a cloud-native hospitality PMS with an expanding POS/integrations layer; it competes in the same hospitality tech stack as Agilysys, indirectly overlapping with InfoGenesis POS.
- Shift4 Payments: Shift4 is a payments platform with hospitality-specific POS and integrations (formerly Harbortouch), overlapping with InfoGenesis in payment processing and serving similar hospitality merchants.
Emerging players
- POSist: POSist is a cloud-based restaurant and hospitality POS primarily serving the Asia-Pacific and emerging markets, comparable in functionality but with weaker enterprise presence than InfoGenesis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
InfoGenesis social profiles
Digital presenceInfoGenesis compliance and trust
Trust signalCompliance1 record
InfoGenesis financial estimates
Financial estimateRevenue estimate
Valuation estimate
InfoGenesis leadership team
Management profileNumber of profiles
InfoGenesis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InfoGenesis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InfoGenesis
What does InfoGenesis do?
InfoGenesis is an omni-channel point-of-sale (POS) platform for the hospitality industry, available in both SaaS and on-premise deployments. It centralizes food & beverage, retail, and amenity transactions for hotels, resorts, casinos, cruise lines, restaurants, and higher education campuses, and is extended by an ecosystem of add-on modules for mobile ordering, self-service kiosks, kitchen display, digital menu boards, handheld POS, and contactless payment. The platform integrates with major POS systems (Toast, Infrasys, Simphony) and payment gateways (Adyen, Shift4), and incorporates an AI-driven guest profile engine for personalized offers and revenue optimization.
Is InfoGenesis a public or private company?
InfoGenesis is a private company. It is classified as corporate owned and is currently operating.
When was InfoGenesis founded?
InfoGenesis was founded in 1986. It employs 51 to 100 people.
Where is InfoGenesis based?
InfoGenesis is headquartered in Alpharetta, United States, in the North America region.
How does InfoGenesis make money?
Three revenue lines are on record. Software Licenses (SaaS and On-premise) is the primary driver. The others are professional Services and ecosystem Enhancers and Add-ons.
Who are InfoGenesis's main competitors?
Direct peers on record are TouchBistro, Toast, Lightspeed Restaurant, Shiji Group (Infrasys), Oracle Micros / Simphony and Block (Square). Broad incumbents are Cloudbeds, Mews and Shift4 Payments. POSist is listed as an emerging player.
Does InfoGenesis have an API?
No public API is recorded for InfoGenesis.
What industry is InfoGenesis in?
InfoGenesis's product category is Hospitality Point-of-Sale (POS) Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of FSAGABAO, POS, SoftPOS & In-Person Acceptance Infrastructure. Its NAICS code is 5132 and its SIC code is 7372.