Infrasys

Name

Infrasys

Legal name

Infrasys (operating as part of Shiji Group)

Website

https://infrasys.shijigroup.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Infrasys is a cloud-based enterprise point-of-sale software vendor operating within Shiji Group, serving 8,000+ hotel properties across 100+ countries. It provides multi-property F&B POS, mobile ordering, and fiscal compliance for hotel chains including Mandarin Oriental, IHG, and Hyatt.

Ownership category

akta.pro rank

Product category

Hospitality Point-of-Sale Software

NAICS

Computer Systems Design Services (541512), Traveler Accommodation (7211)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

akta.pro secondary industry

Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)

Keywords

• Cloud-based POS software
• Hospitality point-of-sale
• Hotel F&B management
• Enterprise restaurant POS
• Mobile tableside ordering

Headquarters

HQ city

Kwun Tong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Supply Chain

Revenue model

1. POS Software Licenses/Subscriptions: Cloud-based POS software licensing model with pricing unique per customer based on size, necessary features, hardware, and other factors. Typically involves multi-year contracts for enterprise hotel groups.
2. Hardware Sales: Optional hardware sales including POS terminals, mobile devices, and accessories for customers choosing not to use existing hardware
3. Professional Services: Implementation, training, and ongoing support services for enterprise customers transitioning to the platform

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Infrasys provides a cloud-based enterprise point-of-sale platform for hotel food and beverage operations, covering restaurants, bars, room service, and banquet venues. The system is delivered as licensed software with optional hardware, multi-property management, open API integrations to PMS and payment systems, and a mobile tableside ordering extension (Infrasys POS Move). Pricing is custom per customer with multi-year contracts.

Product overview

Infrasys is part of Shiji Group's comprehensive hospitality technology platform. The core offering is Infrasys POS, a cloud-based enterprise point-of-sale solution for hotel F&B operations with over 8,000 global installs across 100+ fiscally compliant countries. The portfolio includes Infrasys POS Move (mobile tableside extension), Daylight PMS (property management), Astral Payments (payment processing), Stellaris Digital (guest engagement with Digital Dine/Stay/Payby modules), Reviewpro Reputation, Meridian Experiences, Iceportal Content, Horizon Distribution, Twilight Data + AI, and the overarching Shiji Platform. These products integrate through open APIs to provide a unified ecosystem covering property management, POS, payments, guest engagement, and distribution for 90,000+ hotels worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• Infrasys POS Move: All-in-one mobile extension of Infrasys POS that takes service beyond the counter
• Infrasys POS Serve
• Infrasys POS Dock

Products and services

• Infrasys POS Cloud-based enterprise point-of-sale solution for hotel F&B operations including restaurants, bars, room service, and banquets, with open API integrations, multi-property management, and 24/7 support.
• Infrasys POS Move All-in-one mobile extension of Infrasys POS that takes service beyond the counter, enabling tableside ordering and payment for hotel F&B operations.

Quantifiable outcome

• 80% reduction in check-in time (from 8 minutes to approximately 1 minute)
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• ToastcoreTechnology or Integration · 21 May 2026POS integration partnership where Toast POS platform connects with Infrasys POS as part of IRIS's platform integration showcase at HITEC San Antonio 2026
• InfoGenesiscoreTechnology or Integration · 21 May 2026POS integration partnership where InfoGenesis POS platform connects with Infrasys POS as part of IRIS's platform integration showcase
• SimphonycoreTechnology or Integration · 21 May 2026POS integration partnership where Oracle Simphony POS connects with Infrasys POS as part of hospitality ecosystem integrations
• AdyencoreTechnology or Integration · 21 May 2026Payment gateway integration partnership enabling hotels using Infrasys POS to process payments through Adyen's global payment platform
• Shift4coreTechnology or Integration · 21 May 2026Payment gateway integration partnership enabling hotels using Infrasys POS to process payments through Shift4's payment ecosystem
• AWScoreTechnology or IntegrationCloud infrastructure partner; Shiji named 2025 GEO and Global AWS Partner Award Finalist demonstrating cloud partnership excellence

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Fourth (HotSchedules): Hospitality operations platform including POS, inventory, and workforce management for hotels and restaurants. Comparable as a multi-module hospitality tech stack addressing F&B operations for enterprise operators.
• Oracle Simphony (Micros): Oracle's enterprise hospitality/cloud POS platform used by large hotel groups worldwide. Most direct head-to-head competitor for hotel F&B POS at the multi-property enterprise tier, with deep PMS integration via OPERA.
• Toast: Cloud-based restaurant POS platform that has aggressively expanded into hospitality and hotel F&B use cases. Directly comparable as a cloud POS with open integrations (including a HITEC showcase integration with Infrasys).
• SpotOn: Cloud POS and payments platform serving restaurants and hospitality groups with multi-location support and integrated payments. Comparable in cloud + payments + multi-property positioning targeting restaurant/hotel F&B.
• TouchBistro: Cloud-based restaurant POS solution with iPad-first design and integrations to payments, reservations, and inventory. Comparable as a cloud POS for hospitality and F&B venues.
• Lightspeed Restaurant: Cloud POS platform focused on restaurants and hospitality with multi-location management and open API ecosystem. Comparable in cloud architecture and target customer overlap into hotels with F&B operations.
• InfoGenesis (Infor): Long-standing enterprise POS solution used by hotels, stadiums, and venues. Directly competes in hotel F&B POS and is shown integrating with Infrasys via IRIS.

Emerging players

• Cloudbeds: Cloud hospitality management platform for hotels with adjacent POS/operations capabilities. Less direct overlap in enterprise F&B POS, but competes for the broader hospitality software budget at hotels.

Broad incumbents

• Square (Block) Restaurants: Broad payments and POS incumbent expanding into restaurant/hospitality F&B with integrated hardware, software, and payments. Compares as an integrated POS + payments platform, though it skews to SMB and independent operators.

Others

• Shiji Group (broader platform): Parent company and overarching hospitality platform of which Infrasys is the POS pillar; Daylight PMS, Astral Payments, and Stellaris Digital are tightly integrated with Infrasys, making Shiji the immediately adjacent ecosystem player.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InfrasysPOS
• Facebookfacebook.com/InfrasysPOS
• LinkedInlinkedin.com/company/infrasys

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infrasys