Colbek Systems

What Colbek Systems does

Colbek Systems, operating commercially as Flotek UK, is a UK-based managed service provider headquartered in Warwick that delivers IT support, cybersecurity, cloud communications, and connectivity services to small and medium-sized businesses. The company serves more than 2,000 businesses across the UK through a network of regional offices, with vertical specializations in Legal, Hospitality, Estate Agents, and Local Councils. Its portfolio spans eight core managed service lines — Managed IT Support, Cyber Security, Microsoft 365 and Azure, Hosted VoIP Telephony, Mobile Telephony, Internet Services, Data and Fibre Installation, and Managed Print — complemented by a proprietary product suite including FloCDR (Cloud Detection and Response), CyberGuard Security, Breach Monitor, Flotek Virtual Desktop, Branded Intranet, FloCX Lite VoIP, and FloCX Pro Ai VoIP. The technology stack is anchored on Microsoft cloud platforms, with the company holding Microsoft Cloud Partner status, and extends to physical connectivity via an Approved CommScope Partnership.

The business operates a subscription-based, recurring revenue model across all major service lines, with quote-based monthly billing tailored to customer scale. Go-to-market is sales-led and partner-led, combining direct account teams, regional offices, and a referral channel driven by an 89% Net Promoter Score and 100% Customer Satisfaction rating. Customers include a mix of enterprise logos (Marriott, Holiday Inn, Best Western, Subway, CEMEX, Belvoir, Phoenix, Dakota) and mid-market and SME customers in legal and real estate sectors. Marketing is delivered through content, webinars, and social channels (LinkedIn, Instagram, Facebook, YouTube). The company reports no publicly disclosed funding rounds, no parent company, and operates as a privately held entity with 11-50 employees. Operational leadership was reinforced in May 2026 with the appointment of Fred Parker as Operations Director.

Name

Colbek Systems

Legal name

Flotek

Website

https://colbek.co.uk

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

11–50 employees

Short description

Colbek Systems, operating as Flotek UK, is a Warwick-based managed service provider delivering IT support, cybersecurity, Microsoft 365/Azure, VoIP, and connectivity services to more than 2,000 UK SMEs across legal, hospitality, estate agency, and local council sectors via regional offices and a partner-led, subscription-based model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

Keywords

• Managed IT services
• Cyber security services
• Cloud communications
• Business connectivity solutions
• VoIP telephony services

Headquarters

HQ city

Warwick

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Support: Strategic managed IT support as a true extension of customer teams, available 7 days a week. Recurring revenue model through ongoing service contracts.
2. Cyber Security Services: Government-standard cybersecurity with full protection. 24/7 monitoring and protection services.
3. Microsoft 365 & Azure: Cloud solutions for Microsoft technologies including licensing, migration, and ongoing management.
4. Hosted VoIP Telephony: Cloud-based telephony integrated with Microsoft Teams. Recurring subscription model.
5. Mobile Telephony: Mobile services across all networks with unified provider management.
6. Internet Services: Connectivity solutions from quick installs to enterprise-grade networks.
7. Data & Fibre Installation: Reliable cabling and expert delivery through CommScope partnership.
8. Managed Print: Secure cloud print services with automation, digitisation, and waste reduction.
9. Online Learning: Upskilling workforce with engaging, on-demand digital learning content.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Colbek Systems provides full IT support and a wide range of managed services for small and medium-sized businesses in the UK. The company delivers managed IT support, cyber security, Microsoft 365 and Azure cloud solutions, hosted VoIP telephony, mobile telephony, internet connectivity, data and fibre installation, and managed print services. It also develops proprietary products including cloud-hosted virtual desktops, branded intranets, AI-powered VoIP, cloud detection and response, and online learning.

Product overview

Flotek UK offers a comprehensive portfolio of IT, cyber security, and communications solutions that includes both core service offerings and proprietary products. Core services encompass Managed IT Support, Cyber Security, Microsoft 365 & Azure, Hosted VoIP Telephony, Mobile Telephony, Internet Services, Data & Fibre Installation, and Managed Print. Proprietary products include Branded Intranet, Flotek Virtual Desktop, Online Learning, Cloud Detection & Response (FloCDR), Microsoft Teams Rooms, Microsoft Teams Phone, CyberGuard Security, Breach Monitor, FloCX Lite VoIP, and FloCX Pro Ai VoIP. The company operates as a Microsoft Cloud Partner, with solutions tailored for SME businesses across sectors including Legal, Hospitality, Estate Agents, and Local Councils. The product portfolio is unified through a partner-led approach, delivering end-to-end support across technology transformations.

Differentiator

Problem solved

Functional benefit

Brands

• Purple Army: The internal team of collaborative experts at Flotek, offering expertise and creativity across the UK.
• FloCDR
• FloCX Lite
• FloCX Pro Ai
• CyberGuard Security
• Breach Monitor
• Flotek Virtual Desktop

Products and services

• Managed IT Support

Quantifiable outcome

• 89% NPS - above 70% is considered World Class Service
• +3 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Cloud partner providing Microsoft 365, Azure, Teams Rooms, and Teams Phone solutions. As a certified Microsoft partner, they ensure customer tech and data are available and secure through Microsoft cloud platforms.
• CommScopecoreTechnology or IntegrationApproved CommScope Partner for data and fibre installation services, providing reliable cabling and expert delivery for enterprise-grade connectivity solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Exponential-e: UK-headquartered managed IT services, cloud, and communications provider serving mid-market and enterprise customers—directly comparable in offering and geography to Colbek/Flotek.
• ANS Group: UK-based managed cloud and IT services provider with Microsoft partnership focus; comparable as a Microsoft-aligned MSP targeting UK mid-market customers.
• Trustmarque: UK managed services and IT solutions provider serving public sector and mid-market; comparable in vertical mix (including public sector) and managed services model.
• SCC: Large European IT services and solutions provider with UK MSP operations; comparable across managed IT, communications, and Microsoft cloud services portfolio.
• Softcat: UK-based IT infrastructure provider and Microsoft partner serving mid-market and enterprise; comparable in Microsoft-aligned IT services and UK customer base.
• Focus Group: UK managed IT, telecoms, and connectivity provider targeting SMEs; closely comparable offering mix including hosted VoIP, IT support, and Microsoft cloud services.
• Six Degrees Group: UK managed cloud, collaboration, and security services provider; comparable in converged IT, cloud, and UC offerings for UK mid-market.
• Daisy Communications: UK provider of unified communications, managed IT, and connectivity for SMEs and mid-market; closely comparable in communications-led MSP positioning.

Regional players

• KCOM: UK-based communications and cloud services provider (Hull-focused heritage but operating UK-wide); comparable in managed IT, VoIP, and cloud services but with regional concentration.

Broad incumbents

• Bytes Technology: UK-listed IT software licensing and services provider; overlaps on Microsoft solutions delivery and SME/mid-market customer base, though more transactional/licensing-led.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCi84SMH3ZlhUeazX0rtDa_Q
• Facebookfacebook.com/flotekgroup
• LinkedInlinkedin.com/company/flotek-group
• Instagraminstagram.com/flotekgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Colbek Systems