What NetAachen does

NetAachen GmbH is a regional telecommunications provider headquartered in Aachen, Germany, founded in 1998 and operating as a privately held GmbH. The company delivers internet, telephony, television, mobile, and business IT services across the Aachen economic region, specifically Stadt Aachen, Städteregion Aachen, Kreis Düren, and Kreis Heinsberg. Its core technical asset is an owned fiber optic network (FTTH/FTTB) described as among the most modern in Europe, complemented by DSL and cable infrastructure; mobile services are delivered via a virtual network operator (MVNO) model on partner networks. The company holds ISO/IEC 27001:2022 certification (issued 2024 by Kiwa), positioning it for security-sensitive business and regulated workloads.

The product portfolio spans consumer and business segments. For private customers, NetAachen offers NetSpeed and Glasfaser NetSpeed internet tariffs (50–1000 Mbit/s), NetSpeed Young sub-brand pricing for students and apprentices, NetTV delivered via internet or cable with 100+ free channels, landline telephony add-ons, mobile tariffs via MVNO, hardware (FRITZ!Box routers, repeaters), and ancillary services such as NetMail, WLAN Service Plus, and Einrichtungsservice installation. For business customers, the portfolio extends into Standleitung leased lines, Standortvernetzung site networking, virtual telephone systems, intelligent call routing, managed IT services, IT infrastructure, data center (Rechenzentrum), IT security, and Microsoft 365 integration. Distribution combines self-serve online sales (with address availability checking and the MeineKundenwelt customer portal co-operated with NetCologne), physical retail shops, dedicated business field-sales with HubSpot-scheduled consultations, and a housing-industry (Wohnungswirtschaft) channel partner program.

Revenue is generated primarily through subscription recurring contracts: monthly internet subscriptions (EUR 24.95–64.95), router rental (EUR 4–7), TV add-ons (EUR 10), and telephony options. Customer terms are 24 months, and the business segment supplements recurring connectivity with managed-services contracts. The GTM mix spans direct-to-consumer (website, retail, referral via Tellja), enterprise field sales (HubSpot-scheduled consultations), and channel partners (housing industry, sports clubs). Reported scale is 45,000+ private customers and 6,000 business customers, with no revenue or headcount growth figures disclosed in available sources.

Name

NetAachen

Legal name

NetAachen GmbH

Website

https://netaachen.de

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

NetAachen is a regional German telecommunications provider based in Aachen, delivering fiber, DSL, cable internet, TV, mobile, and business IT services to 45,000+ private and 6,000 business customers across the Aachen economic region via an owned fiber network.

Ownership category

akta.pro rank

Headquarters

HQ city

Aachen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Internet Services: Monthly subscription fees for internet access at various speed tiers (50-1000 Mbit/s) via DSL, cable, or fiber optic connections. Recurring revenue model with 24-month initial contract terms.
2. Telephone/Fixed-line Services: Fixed-line telephony services including Comfort-Anschluss and International Flats options. Revenue from monthly subscription and per-call charges for international destinations.
3. TV Services: NetTV subscription services delivered via internet or cable with over 100 free TV channels, HD packages, international channel packages, and storage options. Monthly subscription model.
4. Mobile Services: Mobile tariffs offered through virtual network operator model, with tariff comparison and product configurator available via external mobilshop platform.
5. Business IT Services: Managed IT services, IT infrastructure, data center services, IT security, and Microsoft 365 solutions for business customers.
6. Router Rental: Monthly rental fees for WLAN routers (Basic from 4.00 EUR/month, Premium from 7.00 EUR/month).
7. Professional Services: Setup and installation services (Einrichtungsservice) offered as one-time purchases starting at 69.95 EUR.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

NetAachen is a regional telecommunications provider serving the Aachen economic region in Germany. It delivers internet access via fiber optic (FTTH/FTTB), DSL, and cable connections under the NetSpeed brand, fixed-line telephony, NetTV television services, and mobile tariffs as a virtual mobile network operator. For business customers, the company additionally offers managed IT services, IT infrastructure, data center, IT security, virtual phone systems, and Microsoft 365 solutions.

Product overview

NetAachen is a regional telecommunications provider serving the Aachen economic area (Stadt Aachen, Städteregion Aachen, Kreis Düren, Kreis Heinsberg). The product portfolio is structured as a unified telecommunications platform with multiple service categories: Internet access via DSL, cable, and fiber optic (Glasfaser) under the NetSpeed and Glasfaser NetSpeed brands; TV services through NetTV delivered via internet or cable; landline telephone services with various add-on options (Comfort-Anschluss, International Flats, Festnetz & Mobilfunkflat); mobile services as an MVNO; and IT services for business customers including virtual phone systems, managed IT, data center, IT security, and Microsoft 365. Supplementary services include NetMail email, WLAN optimization, installation services, and router hardware. The company also offers a customer self-service portal (MeineKundenwelt) and serves both residential (Privatkunden) and business (Geschäftskunden) segments.

Differentiator

Problem solved

Functional benefit

Products and services

• NetSpeed (DSL/Cable Internet)

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• NetCologne Gesellschaft für Telekommunikation mbHcoreStrategic or Co-development PartnerParent company relationship - NetCologne provides operational infrastructure and services. NetAachen operates as a regional brand under NetCologne. Customer portal (MeineKundenwelt) is shared platform with NetCologne. Partner network website operated by NetCologne for affiliate marketing.
• MicrosoftcoreTechnology or IntegrationMicrosoft Teams used for online meetings; Microsoft 365 services offered as business solution; Clarity analytics platform used for website optimization
• Meta Platforms (Facebook, Instagram)minorGTM or Marketing PartnerFacebook Custom Audiences for retargeting marketing; Facebook Messenger for customer contact; Instagram integration for social media presence
• SCHUFA Holding AGminorOthersCredit check agency used for customer creditworthiness verification before contract acceptance
• Creditreform Boniversum GmbHminorOthersCredit check agency used for customer creditworthiness verification
• CRIF GmbHminorOthersCredit check agency used for customer creditworthiness verification
• Kiwa International Cert GmbHminorOthersCertification body that issued ISO/IEC 27001:2022 certification for information security management
• Tellja GmbHminorGTM or Marketing PartnerAffiliate/referral marketing platform for customer referral program with prize tracking and payout management
• AwinminorGTM or Marketing PartnerAffiliate marketing network for tracking referral traffic and managing commission payments
• Lead Alliance (NetCologne Partner)minorGTM or Marketing PartnerPartner program network operated by NetCologne for affiliate marketing campaigns
• The Trade Desk Inc.minorGTM or Marketing PartnerDemand-side platform for programmatic advertising and marketing campaign optimization
• The Reach Group GmbHminorGTM or Marketing PartnerRetargeting service provider using Usetrack multi-channel tracking technology
• TikTokminorGTM or Marketing PartnerSocial media platform used for marketing with data processing and cookie consent requirements

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• M-net Telekommunikations: Regional fiber/DSL operator in Bavaria serving Munich, Augsburg, Erlangen and surrounding areas with FTTH expansion. Closely comparable business model to NetAachen (regional FTTH leader with own network, residential + business focus, triple/quad-play).
• wilhelm.tel: Municipal fiber operator serving the Hamburg metropolitan area with FTTH, TV and telephony. Closely mirrors NetAachen's municipal-style regional fiber business model and product mix.
• Pyur (Tele Columbus): Cable/HFC broadband operator serving regional clusters across eastern and parts of western Germany with TV, internet and telephony. Competes with NetAachen in cable-tariff segments and in selective NRW footprint.
• EWE TEL: Telecom subsidiary of EWE AG serving northwest Germany (Lower Saxony, Bremen, Brandenburg, parts of North Rhine-Westphalia) with fiber and DSL. Comparable as a regional fiber ISP with bundled services targeting similar private/SMB customers.

Broad incumbents

• Deutsche Telekom: Germany's incumbent telecom operator offering fixed-line, broadband (incl. FTTH), mobile, TV and MagentaTV bundles nationwide. Directly competes with NetAachen in the Aachen region via Deutsche Telekom's national FTTH rollout, though as part of a much broader portfolio.
• 1&1 Versatel: German B2B-focused fiber and fixed-network carrier, also serving residential customers via 1&1 brand. Competitor for NetAachen's business connectivity (leased lines, site networking) and standalone internet customers.
• Vodafone Germany: Major German quad-play provider offering cable broadband, fiber (GigaTV/GigaNet), mobile and fixed-line services. Competes head-to-head in NetAachen's footprint via cable HFC and a growing FTTH overlay.

Direct peers

• NetCologne: NetCologne is the apparent parent/strategic affiliate of NetAachen, sharing the MeineKundenwelt customer portal, partner network and operational infrastructure. Both are regional fiber operators in western Germany offering FTTH, DSL, TV, mobile (MVNO) and business IT services to residential and SMB customers.

Emerging players

• Deutsche Glasfaser: Fast-growing pure-play FTTH provider rolling out fiber in underserved rural and suburban areas across Germany, including parts of NRW. Adjacent/overlapping footprint in Kreis Düren and Heinsberg could directly compete with NetAachen on greenfield builds.
• Deutsche GigaNetz: Emerging German FTTH-only wholesale/retail provider focused on greenfield fiber in underserved municipalities. Comparable to NetAachen on FTTH product economics, though greenfield-oriented vs. NetAachen's incumbent position.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/NetAachen

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NetAachen