What IHK Gesellschaft für Informationsverarbeitung does

IHK Gesellschaft für Informationsverarbeitung mbH (IHK-GfI) is the exclusive IT service provider and technology consultant for the German Chambers of Industry and Commerce (Industrie- und Handelskammern, IHKs) and the Deutsche Industrie- und Handelskammer (DIHK). Headquartered in Dortmund at DOCK 1 on the Phoenix See, the company is wholly owned by the 79 German IHKs and the DIHK, and operates on a cost-recovery-plus consortium model. Its product portfolio centers on EVA (Erweiterte Verwaltungsanwendung), an ERP-like suite used by 60+ IHKs with approximately 6,000 users for master data, member administration, and core chamber workflows, complemented by the eUZweb electronic certificate of origin portal, the AzubiCard printing and distribution service, the E-Vergabeplattform (connected to the national DTVP), the IHK-CERT cybersecurity operations center, the Fastviewer collaboration tool, and the IHK24 shared CMS serving 60+ chamber websites.

The technical stack is centralized at an Active-Active data center operated at DOKOM21 in Dortmund, running Java/Spring Boot services on Kubernetes (deployed via Tekton and ArgoCD), with Harbor for container management and a Backstage-based Developer Portal; legacy systems have been progressively migrated to EVA, and the IHK-WAN (MPLS-based Next-Generation Weitverkehrsnetz) connects all 79 chambers. Supporting infrastructure includes Omnitracker for service-desk ticketing, Microsoft 365 for end-user productivity, and BSI IT-Grundschutz-aligned security operations (SIEM, EDR, NTA, threat intelligence). In August 2022 IHK-GfI detected and repelled a coordinated professional cyberattack by preemptively disconnecting all 79 IHKs from the internet, with no data exfiltration or encryption, an incident that underscored its central role in the chamber organization's security posture.

Go-to-market is relationship- and consortium-driven rather than transactional: new module adoption occurs when individual IHKs select additional products (e.g., IHK Ostbrandenburg as the 60th EVA customer in 2021), and customer engagement is sustained through Phoenix KI Campus workshops, hospitation days, and the Digitalisierungsforum. IHK-GfI is currently investing in generative-AI upskilling for IHK staff and deepening partnerships (Diamant Software for accounting, DIHK-GfB for the IHK PrueferApp, IHK24 e.V. for shared web), while the only disclosed revenue figure is "not available."

Name

IHK Gesellschaft für Informationsverarbeitung

Legal name

IHK Gesellschaft für Informationsverarbeitung mbH

Website

https://ihk-gfi.de

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

IHK-GfI is the exclusive IT service provider and technology consultant for all 79 German Chambers of Industry and Commerce and the DIHK. It builds and operates centralized software (EVA, eUZweb, E-Vergabeplattform), cybersecurity (IHK-CERT), and shared infrastructure for the German chamber organization.

Ownership category

akta.pro rank

Product category

Chamber of Commerce IT Services & Software

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Catalog & Self-Service Portal Platforms (HDAEALAG)

akta.pro secondary industries

Identity & Access Management (IAM) Managed Services (BPAEADAE), Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH)

Keywords

• Chamber of commerce software
• Public sector IT services
• Administrative ERP software
• Managed IT infrastructure
• Cybersecurity operations center

Headquarters

HQ city

Dortmund

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Services and Software for IHK-Organisation: IHK-GfI provides shared IT services, software, and digital infrastructure to all German Chambers of Industry and Commerce as a consortium/shared services model. Revenue is generated through service fees allocated across the IHK organization, which is funded by membership dues from German businesses. As a wholly-owned subsidiary of the IHKs and DIHK, the company operates on a cost-recovery plus model for the collective benefit of its owner IHKs.
2. Public Procurement Platform Services: The E-Vergabeplattform provides electronic public procurement services to IHKs and their procurement entities, supporting legally compliant electronic tendering.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

IHK-GfI develops, operates and maintains centralized IT services and proprietary business software for all 79 German Chambers of Industry and Commerce (IHKs) and the DIHK. Its offering covers a centrally hosted ERP/administrative suite (EVA), e-government services (eUZweb, E-Vergabeplattform), a cybersecurity operations center (IHK-CERT), wide-area network and private cloud infrastructure, and centralized print/distribution services (AzubiCard, ADRCard), all delivered through a consortium/shared-services model.

Product overview

IHK-GfI is an IT service provider and technology consultant for the German Chambers of Commerce and Industry (IHKs) and the German Association of Chambers of Commerce and Industry (DIHK). The company develops economic software and provides shared services for the IHK organization. Its product portfolio includes EVA (Erweiterte Verwaltungsanwendung) as the central business application suite used by over 60 IHKs, eUZweb for electronic certificates of origin, the AzubiCard printing and distribution service, E-Vergabeplattform for electronic procurement, IHK PrüferApp for mobile exam recording, and IHK-CERT as the cybersecurity response team. Supporting services include Enterprise Service Desk, IHK-WAN network services, private IHK cloud services, e-government infrastructure, and central printing operations. The company operates a dual active data center in Dortmund and provides comprehensive consulting, training, and support services.

Differentiator

Problem solved

Functional benefit

Products and services

• EVA - Erweiterte Verwaltungsanwendung Central ERP-like business application suite for German Chambers of Industry and Commerce (IHKs). Manages core administrative processes including member/firm master data (FiDa module), workflows and digital customer processes. Used by 60+ IHKs across Germany, hosted in IHK-GfI's Dortmund data center with secure intranet access.
• eUZweb - Elektronisches Ursprungszeugnis Web-based application that enables IHK member companies to apply for certificates of origin and foreign trade document certifications digitally. Streamlines application, processing and print management workflows with significant time and cost savings.
• E-Vergabeplattform

Quantifiable outcome

• Abwehr einer professionellen Cyberattacke am 3. August 2022 — keine Daten entwendet oder verschlüsselt
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Diamant Software GmbHcoreStrategic or Co-development Partner · 1 January 2025IHK-GfI and Diamant Software GmbH agreed in 2025 to roll out the Diamant/4 accounting software (Diamant/4) across the IHK-Organisation. The agreement builds on over 20 years of successful cooperation and secures the technological development of accounting systems for IHKs long-term. IHK-GfI had already been using Diamant Software solutions for many years.
• DIHK (Deutsche Industrie- und Handelskammer)coreStrategic or Co-development Partner · 1 January 1957DIHK is the parent organization of the German Chamber of Commerce system. IHK-GfI is a subsidiary of both the IHKs and the DIHK. The company serves as the exclusive IT service provider and technology consultant for the entire IHK-Organisation under DIHK's umbrella. In 2025, Dr. Helena Melnikov, new DIHK Managing Director, visited IHK-GfI for a strategic introduction. IHK-GfI participates in DIHK campaigns such as #KeineWirtschaftOhneWir and #GemeinsamWIRsein.
• IHK24 e.V.coreStrategic or Co-development PartnerIHK24 e.V. is an association of approximately 60 German IHKs that share a common content management system (CMS) developed and maintained by IHK-GfI. The IHK24 website platform was redesigned jointly in 2020. By 2020, 60 IHKs were using the shared platform, with the first redesigned site launching in October 2020.
• DOMO-IT Stipendien (UV DO)minorStrategic or Co-development PartnerIHK-GfI sponsors five DOMO-IT scholarship recipients studying at TU Dortmund and FH Dortmund. The program, administered through alumni-informatik-dortmund.de, fosters exchange between academia and practice. Three stipend holders visited IHK-GfI in October 2025.
• Charta der Vielfalt e.V.minorStrategic or Co-development PartnerIHK-GfI signed the Charta der Vielfalt (Diversity Charter) in May 2022, officially committing to promote diversity and equal opportunity in the workplace.
• Unternehmensnetzwerk Erfolgsfaktor FamilieminorStrategic or Co-development PartnerIHK-GfI has been a member of the Erfolgsfaktor Familie (Success Factor Family) corporate network since 2015, supporting work-life balance initiatives.
• Bundesamt für Sicherheit in der Informationstechnik (BSI)coreTechnology or IntegrationBSI is the German Federal Office for Information Security. IHK-CERT operates under BSI IT-Grundschutz standards. After the August 2022 cyberattack, BSI experts confirmed that extremely professional hackers were responsible and supported the recovery efforts.
• DOKOM21coreTechnology or IntegrationDOKOM21 is the external data center operator hosting IHK-GfI's Active-Active data center infrastructure since 2011. Located in Dortmund, DOKOM21 provides the physical and technical infrastructure for IHK-GfI's centralized operations serving all German IHKs.
• DIHK – Gesellschaft für berufliche BildungminorStrategic or Co-development PartnerIHK-GfI co-developed the IHK PrüferApp with DIHK-GfB, enabling mobile and location-independent recording and transmission of examination results in continuing education and vocational training.
• 79 German Chambers of Industry and CommercecoreStrategic or Co-development PartnerAll 79 German IHKs are both the owners and primary customers of IHK-GfI. The company operates exclusively for their benefit. In August 2022, all 79 IHKs' IT systems were disconnected from the internet by IHK-GfI during a coordinated cyberattack response.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DATEV eG: DATEV is a German cooperative IT services provider serving tax advisors, auditors, and lawyers via a consortium model similar to IHK-GfI's structure. Both operate as member-owned IT service organizations providing shared software, data center operations, and managed services to a defined professional/industry group.
• Atruvia AG: Atruvia (formerly Fiducia & GAD IT) is the IT service provider for the Volksbanken and Raiffeisenbanken cooperative banking sector in Germany. It operates a comparable consortium-owned model delivering centralized banking software, data center, and managed IT services to member institutions.
• Finanz Informatik: Finanz Informatik is the IT service provider for the Sparkassen (German savings banks) financial group, owned by the Sparkassen organization. It offers shared IT infrastructure, core banking software, and managed services analogous to IHK-GfI's role for the IHK organization.
• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): AKDB is the municipal IT service provider for Bavarian local governments, providing shared software, data center operations, and e-government services under a public-law institutional model. It is structurally similar to IHK-GfI in serving a captive public-sector constituency with proprietary software.
• ekom21: ekom21 is the IT service provider for Hessian municipalities and public administrations, offering shared IT infrastructure, software, and e-government solutions. Comparable to IHK-GfI in providing consortium-based IT services for a specific public-sector constituency in Germany.
• KDN (Kommunale Datenverarbeitung Niederrhein): KDN is a municipal data processing center serving cities and districts in the Niederrhein region of North Rhine-Westphalia. Comparable to IHK-GfI in providing shared IT infrastructure and administrative software for a specific public-sector constituency.
• KDO (Kommunale Datenverarbeitung Oldenburg): KDO is the IT service provider for municipalities and public administrations in the Oldenburg region. Structurally similar to IHK-GfI as a regional consortium-based IT services provider for the public sector with proprietary administrative software offerings.
• Zweckverband Kommunale Informationsverarbeitung Sachsen (KISA): KISA is a municipal IT service association in Saxony, providing shared IT infrastructure, administrative software, and e-government services to member municipalities. Comparable to IHK-GfI in operating as a consortium-based public-sector IT provider with a captive customer base.

Broad incumbents

• Dataport: Dataport is the IT service provider for several German federal states (notably northern states), offering public-sector IT services, data center operations, and software solutions. Comparable to IHK-GfI in serving public-law institutions but operating at a much larger geographic and customer scale.
• T-Systems International: T-Systems is Deutsche Telekom's enterprise and public-sector IT services subsidiary, offering large-scale managed IT, data center, cloud, and cybersecurity services to German government and public-sector clients. Comparable to IHK-GfI in serving public-sector clients with managed IT services, but at a much broader scale and across many verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ihk-gfi

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IHK Gesellschaft für Informationsverarbeitung