North Central Telephone Cooperative

Telecommunications Servicesnctc.com

North Central Telephone Cooperative is a member-owned Tennessee-based telephone cooperative providing fiber internet (up to 8 Gig), streaming TV, landline and mobile phone, and business communications services to residential and small-business customers across north-central Tennessee and south-central Kentucky.

Company typePrivate
Founded1951
HeadquartersLafayette, United States
Headcount51–100
GTM typeB2B and B2C
OfferingServices

What North Central Telephone Cooperative does

North Central Telephone Cooperative (NCTC) is a member-owned telecommunications cooperative founded in 1951 and headquartered in Lafayette, Tennessee. The cooperative provides fiber-optic broadband, streaming television, landline and mobile telephone, and business communications services to residential and commercial customers across north-central Tennessee and south-central Kentucky. NCTC operates a fiber network capable of delivering speeds up to 8 Gig for business customers and up to 1 Gig for residential subscribers, supported by four physical offices in Lafayette, Westmoreland, Scottsville, and Bowling Green, and organized around 10 geographic exchange areas. Its product portfolio spans residential fiber internet with managed WiFi (Blast WiFi, ProtectIQ, ExperienceIQ), TV packages delivered via certified streaming devices (Roku, Fire TV, Apple TV, Chromecast, iOS, Android), landline phone with voicemail, Trilight Mobile wireless service, and a Lifeline Program for low-income subscribers. Business services include NCTC cloudUC (hosted unified communications), Avaya IP Office PBX, and Ubiquiti Networks infrastructure equipment.

NCTC generates revenue through recurring monthly subscriptions across internet, TV, and phone service tiers, supplemented by equipment sales and installation fees. As a cooperative, it is governed on a non-profit basis for member benefit, with profits allocated to members as capital credits and periodically retired. In 2023, approximately $1.19 million in capital credits was distributed to eligible members for 1990 allocations. The company operates with 51-100 employees and is regulated as a telephone cooperative, with compliance programs covering the FCC Open Internet Order, DMCA, Truth in Caller ID Act, and TCPA. Local content and advertising assets include community television channels NCTV15 and NCTV6 and local radio stations WLCT and WVLE.

North Central Telephone Cooperative firmographics

Firmographics

Name: North Central Telephone Cooperative
Legal name: North Central Telephone Cooperative, Inc.
Website: https://nctc.com
Company type: Private
Founded year: 1951
Operating status: Operating
Headcount range: 51–100 employees
Short description: North Central Telephone Cooperative is a member-owned Tennessee-based telephone cooperative providing fiber internet (up to 8 Gig), streaming TV, landline and mobile phone, and business communications services to residential and small-business customers across north-central Tennessee and south-central Kentucky.
Ownership category
akta.pro rank

North Central Telephone Cooperative industry classification

Industry

Product category: Telecommunications Services
NAICS: Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Television Broadcasting Stations (516120), Radio Broadcasting Stations (516110)
SIC: Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385), Radio Broadcasting Stations (4832)
akta.pro primary industry: Municipal & Community Broadband Networks (HDAIACAE)

Keywords

Fiber internet service
Telecommunications cooperative
TV streaming service
Landline phone service
Business communications

Where North Central Telephone Cooperative is headquartered

Location

Headquarters

HQ city: Lafayette
HQ country: United States
HQ region: North America

Offices4 records

Markets served

North Central Telephone Cooperative business model

Business model

GTM type: B2B and B2C
Offering type: Services

Revenue model

Internet Service: Fiber internet service with speeds ranging from 512Kbps to 8 Gig (1000/1000 Mbps). The service is offered as a monthly subscription with various speed tiers available depending on service area availability. Data is unlimited for residential customers.
TV Service: Television streaming service with multiple package options including Basic, Deluxe, Expanded Deluxe, and Premium Channels. Utilizes the cooperative's fiber network for content delivery to various streaming devices.
Phone Service: Landline telephone service with crystal-clear connection. Includes features such as voicemail, detailed calling features, and Lifeline Program support for eligible customers. Long distance service available with unlimited options for business bundles.
Business Services: Business-focused telecommunications solutions including NCTC cloudUC (hosted communications), Avaya IP Office, and Ubiquiti Networks products. Offered with various service plans and early termination fees.
Equipment and Installation: Customer-premises equipment including routers, modems, and streaming devices. Equipment may be purchased or leased, with installation fees applicable in some cases.
Capital Credits Retirements: As a cooperative, NCTC periodically retires capital credits to members. In 2023, approximately $1,185,797 was distributed to eligible customer-members for 1990 allocations.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Residential Internet - Various speed tiers from 512Kbps to 1 Gig
Subscription	Monthly	Business Internet - Speeds up to 8 Gig available
Subscription	Monthly	TV Packages - Basic, Deluxe, Expanded Deluxe, and Premium
Subscription	Monthly	Business cloudUC Services - Hosted Communications Solutions
Subscription	Monthly	Phone Service - Landline with various calling features

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

North Central Telephone Cooperative product offering

Product offering

Core offering

North Central Telephone Cooperative (NCTC) is a member-owned telecommunications cooperative that provides fiber optic internet (up to 8 Gig), streaming TV, landline and mobile phone service, and business communications solutions to residential and commercial customers across north-central Tennessee and south-central Kentucky. Services are delivered over a dedicated fiber network with managed WiFi, network security features, and bundled subscription plans, supported by four physical offices.

Product overview

NCTC is a telephone cooperative providing telecommunications and information services across Tennessee and Kentucky. The company operates a fiber network infrastructure and offers a portfolio of interconnected services: Home Internet (fiber optic broadband with speeds up to 8 Gig and unlimited data) serves as the connectivity foundation, with Blast WiFi providing managed WiFi and security add-ons (ProtectIQ, ExperienceIQ). TV Service offers streaming packages (Basic through Premium) viewable on certified devices (Roku, Fire TV, Apple TV, Chromecast, Android/iOS). Phone Service includes landline with voicemail, Trilight Mobile, and the Lifeline Program for qualifying customers. Business Services encompass NCTC cloudUC (UCaaS), Avaya IP Office (PBX), and Ubiquiti Networks (networking). The NCTC WiFi App enables customer management of connected devices. Local television programming is provided via NCTV15 and NCTV6 community channels.

Differentiator

Problem solved

Functional benefit

Brands

Blast WiFi: Managed WiFi solution offered by NCTC for home internet customers
NCTC cloudUC
Trilight Mobile
NCTV15
NCTV6

Products and services

Home Internet (Fiber Internet) Fiber optic internet service for residential customers offering speeds up to 8 Gig (1000/1000 Mbps) with unlimited data, upload speeds at least 3X faster than alternatives, and consistent 24/7 dedicated connection not shared with neighbors.
NCTC TV Streaming television service delivered over NCTC's broadband fiber network with multiple package tiers (Basic, Deluxe, Expanded Deluxe, Premium Channels), viewable on Fire TV Stick, Roku, Apple TV, set-top boxes, and Android/iOS devices, with local channels (NCTV15, NCTV6) included.
Phone Service Landline telephone service for residential and business customers providing crystal-clear connection with voicemail, detailed calling features, and Lifeline Program support for eligible low-income customers.
Trilight Mobile Mobile phone service offered by NCTC as part of its telecommunications portfolio.
NCTC cloudUC Business cloud-based unified communications (UCaaS) solution providing hosted communications and telephony services for commercial customers.
Business Internet Business-class internet service with speeds up to 8 Gig, unlimited long distance on bundles, and custom-tailored enterprise connectivity for commercial customers in the service territory.

Quantifiable outcome

Capital credit payments of $1,185,797 distributed to eligible member-customers in 2023 (for 1990 allocations)

Companies that use North Central Telephone Cooperative

Customer profile

Segments2 records

North Central Telephone Cooperative technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

North Central Telephone Cooperative partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

Yaana Technologies, LLCcoreOthersNCTC uses Yaana Technologies as its legal compliance provider for processing law enforcement requests. Law enforcement agencies submit subpoenas, court orders, warrants, and other legal process requests through Yaana for subscriber account records and lawful intercept assistance. Yaana operates 24/7 to handle both emergency and non-emergency requests.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

North Central Telephone Cooperative competitors and assessment

Company assessment

Broad incumbents

Charter Communications: Major cable ISP competing on speed, bundle pricing, and triple-play services. Relevant comparable on product/bundling model for NCTC's residential internet + TV + phone customers.
Xfinity (Comcast): Largest U.S. cable broadband provider with bundled internet, TV, and phone offerings. Comparable product portfolio to NCTC's bundle and a relevant competitor in the Bowling Green, KY edge of NCTC's footprint.
Frontier Communications: Large incumbent wireline provider aggressively expanding fiber-to-the-home in rural and suburban markets. Directly competes with NCTC for fiber customers in adjacent TN/KY territories and represents the most likely scale competitor.
Kinetic by Windstream: Regional fiber-focused ILEC serving rural and small-town markets across the Southeast. Comparable in fiber expansion strategy and rural broadband positioning, though at significantly greater scale.
AT&T: National incumbent with extensive fiber and 5G footprint in Tennessee and Kentucky. Competes with NCTC for both residential broadband and business services in overlapping service areas.

Emerging players

Starlink (SpaceX): Satellite broadband service rapidly capturing rural subscribers across the U.S. Directly targets NCTC's low-density service territory where fixed-wireline alternatives are limited, representing the most material emerging competitive threat.

Direct peers

DTC Communications: Member-owned telephone cooperative in middle Tennessee providing fiber broadband, voice, and video services. Comparable to NCTC in cooperative structure, fiber-first strategy, and rural Tennessee service territory.
Ben Lomand Connect: Tennessee-based telephone cooperative offering fiber internet, TV, and phone to residential and business members in rural communities. Closely comparable to NCTC in ownership structure (cooperative), product mix, and rural Tennessee footprint.
Peoples Telephone Cooperative: Cooperative broadband and telephony provider serving rural Tennessee. Closely comparable to NCTC in member-owned structure, fiber build strategy, and product portfolio (internet, TV, phone).
Twin Lakes Telephone Cooperative: Tennessee cooperative offering broadband, voice, and TV across multiple exchanges. Highly comparable in cooperative governance, fiber deployment, and rural Tennessee/Kentucky adjacency.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

North Central Telephone Cooperative compliance and trust

Trust signal

Compliance2 records

North Central Telephone Cooperative financial estimates

Financial estimate

Revenue estimate

Valuation estimate

North Central Telephone Cooperative leadership team

Management profile

Number of profiles

North Central Telephone Cooperative funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

North Central Telephone Cooperative M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Central Telephone Cooperative

What does North Central Telephone Cooperative do?

Is North Central Telephone Cooperative a public or private company?

North Central Telephone Cooperative is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was North Central Telephone Cooperative founded?

North Central Telephone Cooperative was founded in 1951. It employs 51 to 100 people.

Where is North Central Telephone Cooperative based?

North Central Telephone Cooperative is headquartered in Lafayette, United States, in the North America region.

How does North Central Telephone Cooperative make money?

Six revenue lines are on record. Internet Service is the primary driver. The others are TV Service, phone Service, business Services, equipment and Installation and capital Credits Retirements.

Who are North Central Telephone Cooperative's main competitors?

Broad incumbents on record are Charter Communications, Xfinity (Comcast), Frontier Communications, Kinetic by Windstream and AT&T. Starlink (SpaceX) is listed as an emerging player. Direct peers are DTC Communications, Ben Lomand Connect, Peoples Telephone Cooperative and Twin Lakes Telephone Cooperative.

Does North Central Telephone Cooperative have an API?

No public API is recorded for North Central Telephone Cooperative.

What industry is North Central Telephone Cooperative in?

North Central Telephone Cooperative's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIACAE, Municipal & Community Broadband Networks. Its NAICS code is 517111 and its SIC code is 4813.