iSOFT
iSOFT is an Italian software house that builds and supports iSOFT-Erp, a vertical ERP for the jewelry, goldsmith and silversmith sector, complemented by hardware resale and post-sale assistance services. It operates exclusively in Italy through a direct sales-led model, managing 1,000+ workstations across its installed base.
- Company typePrivate
- Founded2000
- HeadquartersBorso Del Grappa, Italy
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What iSOFT does
iSOFT s.r.l. unipersonale is a privately held Italian software house headquartered in Borso del Grappa (province of Treviso) that builds and supports vertical information-technology solutions exclusively for companies in the jewelry, goldsmith and silversmith sector. The company traces its lineage to predecessor Zamengo Claudio S.a.S., founded in 1988 to develop 'Gestione Orafi', an early management software for jewelry companies; iSOFT itself was incorporated in 2000 and has since specialized entirely in this niche, extending its portfolio beyond software to include enterprise hardware (servers, network and storage systems, endpoints) and post-sale assistance and maintenance services since 2005.
The core product is iSOFT-Erp, a comprehensive ERP that covers administration, commercial management, production, warehouse, logistics, and shipping for jewelry businesses. iSOFT-Erp integrates with Zoho CRM via APIs for bidirectional synchronization of accounts, contacts and deals, and is complemented by iSOFT-Assistenza, a Windows/MacOS remote-support tool. The company offers a tightly curated technology partner stack including Albasoft for treasury management (GOLD La Tesoreria), iVertix for centralized log and data management, Fortinet and Microsoft for network and infrastructure, ARXivar for document management, and additional partners (Syneto, SiaInformatica, Atelier). The company holds ISO 9001:2015 certification (since January 19, 2021) and ISO/IEC 27001:2022 certification (effective January 1, 2026), and manages more than 1,000 workstations across its installed base of jewelry clients.
The business model is a direct, sales-led, services-heavy operation that monetizes through one-time software licenses, hardware sales, and recurring post-sale assistance and maintenance contracts; pricing is custom and not publicly disclosed. iSOFT markets and sells exclusively to jewelry-sector customers in Italy through its website, direct email, and phone-based engagement, and delivers full-service implementation including installation, staff training, and ongoing support. There are no reported subsidiaries, no parent company, no institutional investors, and no public listing — ownership is concentrated in a single individual, consistent with the 'unipersonale' legal designation.
iSOFT firmographics
Firmographics- Name
- iSOFT
- Legal name
- iSOFT s.r.l. unipersonale
- Website
- https://isoft.it
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- iSOFT is an Italian software house that builds and supports iSOFT-Erp, a vertical ERP for the jewelry, goldsmith and silversmith sector, complemented by hardware resale and post-sale assistance services. It operates exclusively in Italy through a direct sales-led model, managing 1,000+ workstations across its installed base.
- Ownership category
- akta.pro rank
iSOFT industry classification
Industry- Product category
- Vertical ERP Software for the Jewelry Industry
- NAICS
- Custom Computer Programming Services (541511), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)
- akta.pro secondary industries
- Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where iSOFT is headquartered
LocationHeadquarters
- HQ city
- Borso Del Grappa
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
iSOFT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Software Solutions: Revenue from designing, developing, installing, and maintaining custom management software for jewelry companies. This includes the iSOFT-Erp platform and related applications.
- Hardware Solutions: Revenue from commercializing hardware components including servers, network devices, storage systems, and advanced endpoints, optimized for business needs.
- Assistance and Maintenance Services: Revenue from post-sale assistance, maintenance, and support services for both software and hardware. Hardware assistance services have been offered since 2005.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
iSOFT product offering
Product offeringCore offering
iSOFT designs, develops, installs, and maintains iSOFT-Erp, a proprietary ERP software purpose-built for the jewelry, goldsmith, and silversmith industry, covering administration, commercial management, production, warehouse, logistics, and shipping. The company complements the software with commercialized hardware (servers, network devices, storage systems, endpoints) and provides installation, staff training, maintenance, and post-sale assistance services to clients in the Italian jewelry sector.
Product overview
iSOFT is a software house specializing in ERP solutions for the jewelry and silversmith sector. The core product is iSOFT-Erp, a comprehensive management system covering administration, commercial management, production, warehouse, logistics, and shipping. The portfolio also includes general Software Solutions with advanced customization capabilities and Hardware Solutions for complete enterprise technology needs. The company evolved from the legacy Gestione Orafi product (1988) to iSOFT-Erp (2010), offering integrated installation, startup, training, maintenance, and post-sale support services.
Differentiator
Problem solved
Functional benefit
Brands
- iSOFT-Erp: Complete management software covering all business areas: administration, commercial management, production, warehouse, logistics and shipping for the goldsmith sector
- iSOFT Assistenza
Products and services
- iSOFT-Erp Complete ERP system designed for the jewelry, goldsmith, and silversmith industry, covering administration, commercial management, production, warehouse, logistics, and shipping. Features bidirectional synchronization with Zoho CRM for Accounts, Contacts, and Deals, and unidirectional sync for Leads and Vendors.
- Hardware Solutions Commercial technology hardware for jewelry businesses, including servers, network devices, storage systems, and advanced endpoints, combined with dedicated service and assistance.
- iSOFT-Assistenza Remote assistance software available for Windows and macOS that enables iSOFT to deliver technical support to jewelry-sector clients.
- Gestione Orafi Original management software for jewelry companies developed in 1988 by predecessor Zamengo Claudio S.a.S., offering comprehensive business management capabilities for the goldsmith sector. Listed as a legacy product preceding iSOFT-Erp.
Quantifiable outcome
- Over 1000 workstations managed across the jewelry sector
Companies that use iSOFT
Customer profileSegments1 record
Ideal customer profiles1 record
iSOFT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
iSOFT partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered supporting and core.
- iVertixsupportingi-Vertix provides centralized log and data management with detailed reporting and real-time dashboards for interactive analysis. The solution analyzes network data flows in real-time and identifies suspicious and potentially dangerous network activity. Supports various log file formats from operating systems, firewalls, switches, web servers, databases, and applications.
- AlbasoftsupportingAlbasoft's GOLD La Tesoreria is treasury and financial management software that monitors all financial flows, positioned between the ERP and remote banking tools. It streamlines treasury management and provides easy-to-consult documents with precise data, enabling complete control of financial flows and planning.
- ZohocoreZoho CRM integration with iSOFT-Erp creates a unified archive for sales, marketing, and customer service activities. Modules include Leads for initial client contacts, Vendors synchronized from ERP, Deals for order-phase customer contact with partial bidirectional sync, Accounts for customer database with bidirectional sync, and Contacts with bidirectional synchronization.
- MicrosoftsupportingMicrosoft partnership indicated through Microsoft Partner certification, suggesting collaboration on Microsoft-based technology solutions and platform integrations.
- FortinetsupportingFortinet partnership for network security solutions, supporting the company's hardware and IT infrastructure offerings to customers.
- ARXivarsupportingARXivar document management solution offered as part of the integrated technology ecosystem.
- SiaInformaticasupportingSiaInformatica partnership contributing to the technology partner ecosystem.
- SynetosupportingSyneto partnership for technology solutions within the partner ecosystem.
- AteliersupportingAtelier partnership contributing to the integrated solution offerings.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
iSOFT competitors and assessment
Company assessmentBroad incumbents
- Zucchetti: Major Italian software house offering ERP, HR, and vertical software suites. Competes with iSOFT for Italian SMB technology budgets, with deeper R&D and broader portfolios though without jewelry-specific depth.
- TeamSystem: Italy's largest SME-focused business software group offering ERP, HR, and accounting solutions. Targets the same Italian jewelry SMB customers as iSOFT with broader (but less specialized) functionality.
- Oracle NetSuite: Cloud-native mid-market ERP widely adopted by product-focused SMBs. Competes with iSOFT-Erp for jewelry manufacturers/distributors evaluating a cloud-first alternative to on-premise vertical ERPs.
- SAP (SAP Business One / S/4HANA Cloud): Global ERP leader whose SAP Business One and S/4HANA offerings target mid-market manufacturers and distributors, including jewelry companies seeking a broader, cloud-ready platform instead of a niche vertical solution.
- Microsoft Dynamics 365: Microsoft's ERP/CRM platform increasingly used by SMB manufacturers and retailers — including jewelry — with retail and supply-chain modules that can substitute for a vertical ERP like iSOFT-Erp.
Direct peers
- Gemfind: Provider of cloud-based software and digital tools specifically built for jewelry retailers and manufacturers. Direct competitor in the jewelry-vertical software niche, particularly for North American independents and chains.
- Jesta I.S. (JestaVision): Long-standing jewelry-vertical software vendor providing ERP, POS, and supply-chain solutions to jewelry retailers, manufacturers, and wholesalers globally. Direct overlap with iSOFT in serving jewelry businesses with industry-specific management software.
Others
- Albasoft: Italian vendor of GOLD La Tesoreria (treasury/financial management software) — listed as iSOFT's technology partner that sits 'between ERP and remote banking.' Adjacent ecosystem participant rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
iSOFT social profiles
Digital presenceiSOFT compliance and trust
Trust signalCompliance2 records
iSOFT financial estimates
Financial estimateRevenue estimate
Valuation estimate
iSOFT leadership team
Management profileNumber of profiles
iSOFT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iSOFT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iSOFT
What does iSOFT do?
iSOFT designs, develops, installs, and maintains iSOFT-Erp, a proprietary ERP software purpose-built for the jewelry, goldsmith, and silversmith industry, covering administration, commercial management, production, warehouse, logistics, and shipping. The company complements the software with commercialized hardware (servers, network devices, storage systems, endpoints) and provides installation, staff training, maintenance, and post-sale assistance services to clients in the Italian jewelry sector.
Is iSOFT a public or private company?
iSOFT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iSOFT founded?
iSOFT was founded in 2000. It employs 1 to 10 people.
Where is iSOFT based?
iSOFT is headquartered in Borso Del Grappa, Italy, in the Europe region.
How does iSOFT make money?
Three revenue lines are on record. Software Solutions are the primary driver. The others are hardware Solutions and assistance and Maintenance Services.
Who are iSOFT's main competitors?
Broad incumbents on record are Zucchetti, TeamSystem, Oracle NetSuite, SAP (SAP Business One / S/4HANA Cloud) and Microsoft Dynamics 365. Direct peers are Gemfind and Jesta I.S. (JestaVision). Albasoft is listed as an others.
Does iSOFT have an API?
No public API is recorded for iSOFT.
What industry is iSOFT in?
iSOFT's product category is Vertical ERP Software for the Jewelry Industry. Its primary akta.pro industry code is HDAEAEAB, Manufacturing ERP (Discrete, Process, Batch), with a secondary code of HDAEAEAC, Distribution & Wholesale ERP (Inventory, Order, Warehouse). Its NAICS code is 541511 and its SIC code is 7371.