Mi-Fiber

What Mi-Fiber does

Mi-Fiber, LLC is a fiber-to-the-home (FTTH) internet service provider serving residential and business customers across the Des Moines metropolitan area in Iowa. Founded in 2017 as a subsidiary of GRM Networks (a telecom operator with over 70 years of operating history) and affiliated with SCC Networks, Mi-Fiber operates as a privately held LLC headquartered in Urbandale, Iowa. The company delivers connectivity via a 100% fiber optic network with dedicated lines to each premises, enabling symmetrical upload and download speeds, and serves communities including Waukee, Bondurant, Polk City, and parts of Altoona, Ankeny, Clive, Grimes, Pleasant Hill, Urbandale, and West Des Moines.

Name

Mi-Fiber

Legal name

Mi-Fiber, LLC

Website

https://mi-fiber.net

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Mi-Fiber is a fiber-to-the-home internet service provider serving residential and business customers across the Des Moines, Iowa metropolitan area. Founded in 2017 as a subsidiary of GRM Networks, it offers symmetrical broadband, voice, and managed WiFi services.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industries

Fiber-to-the-Home (FTTH) Operators (HDAIACAB), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Fiber optic internet
• Broadband services
• Residential internet
• Business internet
• Telephony services

Headquarters

HQ city

Urbandale

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Internet Service: Monthly subscription-based internet service with multiple speed tiers ranging from 100 Mbps to 1 Gig. Equipment fee of $9.95/month required. Standard installation fee of $250 waived with 12-month contract.
2. Business Internet Service: Monthly subscription-based internet service for businesses with dedicated and secure networks. Requires 12-month contract with early termination fees. Multiple speed tiers available.
3. Voice Services: Aureon Connect Voice Service at $20/month for residential, with additional fax services at $25/month. Long distance charged at $0.06/minute. Installation fee and equipment charges apply.
4. Smart WiFi Add-on: Optional $15/month add-on to residential internet packages, including Plume Home app, professional installation, and whole-home WiFi coverage with enhanced security and parental controls.
5. Equipment Fee: $9.95/month equipment fee required for all customers to cover router and ONT (Optical Network Terminal) equipment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Mi-Fiber provides fiber optic broadband internet services to residential and business customers in the Des Moines metro area, delivered over a dedicated fiber network as a subsidiary of GRM Networks. Offerings include multi-speed internet tiers (100 Mbps to 1 Gig), Aureon Connect voice and fax services, and Smart WiFi powered by Plume Home mesh technology.

Product overview

Mi-Fiber is a fiber optic internet service provider offering residential and business broadband solutions. The core product portfolio centers on fiber-to-the-premises (FTTP) internet service with four residential tiers (100, 200, 500, and 1 Gig) and four business tiers providing symmetrical upload/download speeds up to 1 Gbps with no data caps. Voice services are delivered through the Aureon Connect VOIP platform, offering residential voice, fax, and fax-to-email services alongside business voice solutions. Smart WiFi, powered by Plume Home, extends the core internet product with adaptive mesh coverage, parental controls, and network security features available as a monthly add-on. Supporting services include eBill online payment, a mobile app for account management, and a Price For Life guarantee on residential internet rates.

Differentiator

Problem solved

Functional benefit

Brands

• Aureon Connect Voice Service: VOIP-based voice service leveraging Mi-Fiber's broadband connection for residential and business customers, offering features like voicemail, call forwarding, and conferencing.

Products and services

• Residential Fiber Internet High-speed fiber optic internet service delivered to residential subscribers in the Des Moines metro area, available in multiple speed tiers (100, 200, 500, and 1 Gig) with a Price For Life flat-rate guarantee.
• Business Fiber Internet Fiber optic internet service for business customers in the Des Moines metro area, offered in multiple speed tiers (100, 200, 500, and 1 Gig) to support business-grade connectivity needs.
• Aureon Connect Voice Service (Residential) Residential home phone service delivered via the Aureon Connect platform, marketed to Mi-Fiber residential internet subscribers.
• Aureon Connect Business Voice Service Business-grade voice/telephony service delivered via Aureon Connect, available to Mi-Fiber business internet customers.
• Aureon Connect Fax Service Traditional fax service delivered via the Aureon Connect platform, available to Mi-Fiber customers.
• Aureon Connect Fax to Email Service Fax service that delivers incoming faxes to a designated email address, offered via Aureon Connect to Mi-Fiber customers.
• Smart WiFi with Plume Home Whole-home adaptive mesh WiFi service powered by Plume Home, offered as an add-on to Mi-Fiber internet subscribers for $12.95/month.

Quantifiable outcome

• 905 Mbps typical download speed with 1 Gig plan
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core, minor and flagship.

• Plume HomecoreTechnology or IntegrationPlume Home provides the technology platform for Mi-Fiber's Smart WiFi service, including AI-driven network optimization, whole-home coverage, parental controls, bandwidth prioritization, and enhanced security features. Plume's technology is embedded within Mi-Fiber's Smart WiFi add-on offering.
• Aureon ConnectcoreTechnology or IntegrationAureon Connect provides voice over IP services for Mi-Fiber's residential and business phone solutions, including HD voice service, voicemail, call forwarding, caller ID, and HIPAA-compliant fax services delivered over the fiber broadband connection.
• Fiber HomesminorGTM or Marketing PartnerFiber Homes partnership helps real estate agents connect homebuyers to Mi-Fiber's service availability. Real estate professionals can create free accounts to search addresses for internet availability, access promotional materials for listings, and receive exclusive promos for buyers.
• GRM NetworksflagshipStrategic or Co-development PartnerGRM Networks is Mi-Fiber's parent company with over 70 years of telecommunications experience serving southern Iowa and northern Missouri. GRM Networks recognized the need for a focused service provider in the Des Moines metro area and created Mi-Fiber as a subsidiary to bring fiber optic broadband to that market.
• SCC NetworkscoreStrategic or Co-development PartnerAffiliated company under the GRM Networks umbrella. Mi-Fiber shares information with SCC Networks as allowed by law for billing, network maintenance, and customer support purposes.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Metronet: Metronet is a pure-play fiber-to-the-home ISP operating across the Midwest US (Indiana, Iowa, Illinois, Kentucky, Minnesota, Missouri). It offers symmetrical gigabit speeds with a comparable FTTH architecture, multi-tier residential pricing, and voice add-ons—making it the closest business-model analog to Mi-Fiber.
• Ziply Fiber: Ziply Fiber is a regional fiber ISP serving the Pacific Northwest with symmetrical gigabit tiers, no data caps, and a similar local-customer-service positioning. Its FTTH buildout strategy and tiered residential/business pricing closely mirror Mi-Fiber's playbook.
• TDS Telecom: TDS Telecom operates fiber-to-the-home networks across multiple US states including Iowa, offering symmetrical gigabit residential and business tiers. Its rural and suburban fiber expansion strategy and tiered product structure are highly comparable to Mi-Fiber.
• Midco: Midco is a regional cable and fiber provider serving the Upper Midwest with symmetrical gigabit offerings in upgraded markets. Its hybrid coax/fiber footprint and small-to-mid-market focus make it a comparable regional broadband peer.
• Consolidated Communications: Consolidated Communications (now Searchlight Capital-owned) operates FTTH networks across rural and suburban markets with residential and business fiber tiers. Its regional telco heritage and ongoing fiber-overbuild strategy parallel Mi-Fiber's GRM Networks lineage.

Broad incumbents

• Mediacom: Mediacom is the dominant cable broadband incumbent in the Des Moines metro and a direct competitor on Mi-Fiber's home turf. While cable-based (not fiber), it competes head-to-head on speed tiers, pricing, and bundled services.
• Lumen Technologies (CenturyLink): CenturyLink (now Lumen Technologies) provides DSL and fiber broadband across Iowa, including parts of the Des Moines metro. As a major incumbent telco with overlapping broadband and voice offerings, it competes with Mi-Fiber in the same service area.
• Comcast Xfinity: Comcast Xfinity is the largest US cable ISP and competes in many Midwest metros with multi-gig cable tiers and bundled Xfinity Mobile/Voice services. It represents the broad-incumbent competitor Mi-Fiber explicitly targets with its 'local alternative' positioning.

Emerging players

• Google Fiber: Google Fiber is expanding FTTH service to new metros across the Midwest. If it enters Des Moines, it would represent the highest-impact direct FTTH competitor to Mi-Fiber given its symmetrical gigabit pricing and brand.
• Starlink: Starlink is SpaceX's satellite broadband service targeting suburban and rural households with rapidly improving speeds. It is a meaningful adjacent competitor for customers outside Mi-Fiber's fiber footprint and for price-sensitive households weighing installation costs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/channel/mifiber
• Facebookfacebook.com/mifiber

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mi-Fiber