New England Security

What New England Security does

New England Security is a privately held, Boston/Malden-headquartered contract security services provider operating across Massachusetts and the broader New England region since 1989. The company's core offering is manned guarding — armed and unarmed security officers, mobile and bike patrol, fire watch, loss prevention, concierge security, parking enforcement, and special event coverage — delivered to enterprises and institutions in verticals including retail, construction, education, healthcare, financial services, data centers, maritime, cannabis dispensaries, and executive/VIP protection. Named customers include Target, Best Buy, Boston University, Suffolk Construction, Winston Flowers, Azzur Group, and Moriarty, with distribution via direct phone sales (617-322-6372), a website Quick Quote form, and an online payments portal under a no-long-term-commitment, trial-friendly commercial model.

The company's technology stack layers GPS and NFC-based real-time guard tracking with a 24/7/365 dispatch command center that requires officer check-ins every 20–30 minutes, providing accountability across client sites. Newer technology offerings include Video Guard Pro smart gate access (AI-powered recognition, mobile credentials, biometric authentication, and cloud management), advanced perimeter intrusion detection systems for construction sites (AI video analytics, thermal imaging, motion detection, wireless sensors, and drone surveillance), and virtual/remote guard monitoring services. These electronic and technology products represent an extension of the traditional labor-based model into higher-margin recurring revenue streams, though the guard services business remains the dominant operational footprint.

New England Security generates revenue through professional services contracts priced on a quote basis with flexible terms, and is supported by membership-driven referral pipelines via ASIS International, BOMA, the Malden Chamber of Commerce, the Back Bay Association, and the Newmarket Business Association. The firm has earned recognition as a Top 10 security company in Massachusetts by the Boston Business Journal and maintains earned media presence in regional business publications, while operating a multi-channel digital presence (LinkedIn, X, YouTube, Instagram) and a content-marketing blog covering security topics. The company is privately held with no disclosed parent, investors, funding history, or executive leadership team in the source materials.

Name

New England Security

Legal name

New England Security

Website

https://newenglandsecurity.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

New England Security is a privately held Boston-based contract security firm providing armed and unarmed guards, mobile patrol, executive protection, and electronic security technology to enterprises and institutions across Massachusetts and the New England region.

Ownership category

akta.pro rank

Product category

Physical Security Guard Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Commercial Property Guarding (Offices, Retail Parks, Malls) (BPAKAAAF)

akta.pro secondary industries

Concierge / Customer-Service-Oriented Security Officers (BPAKAAAM), Port & Terminal Security Guarding and Access Control (Gates, Badging, Patrols) (TLAHANAB), Secure Transportation & Protective Driving (Armored / Convoy) (BPAKABAH)

Keywords

• Security guard services
• Mobile patrol security
• Executive protection services
• Event security services
• Fire watch services

Headquarters

HQ city

Malden

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Security Guard Services: Armed and unarmed security guard services for various environments including construction sites, college campuses, financial institutions, hospitals, retail, cannabis dispensaries, data centers, maritime facilities, and corporate settings. Guards patrol, monitor, and respond to security incidents.
2. Mobile Patrol Services: Top-notch mobile patrol services providing on-the-go security coverage with expert teams delivering peace of mind wherever protection is needed. Offers cost-effective alternative to static guards.
3. Event Security: Special event security services tailored to event size, nature, and specific security requirements for corporate gatherings, private parties, and large-scale events.
4. Loss Prevention: Retail security and loss prevention services to maximize protection of assets and prevent losses through vigilant monitoring and expert teams.
5. Fire Watch Services: Fire watch guard services ensuring safety and protection of property, personnel, and assets when fire systems are inoperable, under maintenance, or required by local fire codes.
6. Virtual Security Guards: Remote/virtual security guard monitoring services providing surveillance and response capabilities without physical on-site presence.
7. Electronic Security Systems: Alarm systems installation and monitoring, electronic door locks, and integration with smart gate access systems for comprehensive electronic security.
8. Executive/Celebrity Protection: Bodyguard, escort, and executive personal protection services for high-profile individuals and VIP protection details.
9. Background Checks/Investigations: Background check and investigation services for client security assessment needs.
10. Parking Enforcement: Specialized parking enforcement security services for properties and facilities.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

New England Security is a regional security guard and patrol service company headquartered in Boston, Massachusetts, providing armed and unarmed guards, mobile and bike patrol, fire watch, loss prevention, concierge, and event security across the New England region. The firm operates a 24/7 dispatch command center with GPS and NFC guard tracking, and also offers electronic security (alarm installation/monitoring, electronic door locks, virtual guards), investigations, and specialized technology offerings such as the Video Guard Pro smart gate access system.

Product overview

New England Security provides a comprehensive portfolio of security guard services and technology solutions across the New England region. The core offering consists of traditional physical security services including armed and unarmed guards, mobile and bike patrol, fire watch, loss prevention, and concierge security, complemented by specialized services for cannabis dispensaries, construction sites, data centers, maritime facilities, executive protection, and special events. The company has expanded into electronic security with alarm systems, virtual guards, and electronic door locks. A significant technology offering includes Video Guard Pro smart gate access systems featuring AI-powered recognition, cloud management, and biometric authentication, as well as advanced perimeter intrusion detection systems incorporating AI video analytics, thermal imaging, drone surveillance, and IoT sensor networks. All services are coordinated through a proprietary 24/7 dispatch command center that utilizes GPS and NFC guard tracking for real-time monitoring and accountability.

Differentiator

Problem solved

Functional benefit

Products and services

• Armed Security Guards Professional armed security officers trained for high-risk environments and situations requiring lethal deterrence capability.
• Unarmed Security Guards Security personnel providing professional protection and surveillance without firearms for general security needs.
• Contract Security Guard Services Flexible security staffing solutions allowing clients to evaluate services without long-term commitment requirements.
• Mobile Patrol Services Roving security patrols that cover multiple locations with unpredictable patterns to deter theft and unauthorized access, offering cost-effective coverage compared to static guards.
• Bike Patrol Service Security officers on bicycles providing agile patrol coverage for large outdoor areas and campuses.
• Fire Watch Services Trained guards monitoring for fire hazards and ensuring code compliance when fire protection systems are inoperable or under maintenance.
• Loss Prevention Retail security services focused on preventing theft, shoplifting, and internal shrinkage through surveillance and personnel presence.
• Concierge Security Security officers combining reception and concierge functions with protective services for hotels, offices, and residential buildings.
• Virtual Security Guards Remote surveillance and monitoring services using technology to supplement or replace on-site guards, enabling cost-effective security coverage.
• Cannabis Dispensary Security Security services tailored for marijuana dispensaries addressing unique regulatory compliance and high-value inventory protection needs.
• Celebrity Protection Executive protection services for public figures, celebrities, and high-profile individuals facing potential threats.
• Construction Site Security Comprehensive protection for construction sites including perimeter monitoring, equipment theft prevention, and access control for active job sites.
• College Campus Security Security services for educational institutions providing student safety, access control, and incident response for campus environments.
• Data Center Security Physical security for data center facilities addressing critical infrastructure protection and access control requirements.
• Employee Termination Security On-site security presence for workplace termination events to prevent violence and ensure safe separation procedures.
• Executive Personal Protection Bodyguard and close protection services for executives, corporate leaders, and individuals requiring personal security.
• Maritime Security Services Security services for ports, harbors, and maritime facilities addressing water-based access threats and waterfront protection.
• Parking Enforcement Security personnel managing parking facilities, enforcing access restrictions, and preventing unauthorized vehicle activity.
• Special Event Security Crowd management and protection services for events including corporate gatherings, private functions, and large-scale public events.
• Emergency Locksmith Services Emergency lockout response and lock-related security services available 24/7 for rapid facility access issues.
• Alarm System Installation & Monitoring Professional installation and 24/7 monitoring of alarm systems for intrusion detection and emergency response.
• Electronic Door Locks Electronic access control systems replacing traditional locks with keyless entry solutions for enhanced security management.
• Background Checks Comprehensive background screening services for employment, tenant screening, and pre-employment vetting.
• Video Guard Pro Smart Gate Access AI-powered smart gate access system providing cloud-managed entry control with license plate recognition, mobile credentials, biometric authentication, and integration with video surveillance and alarm systems, offered to residential and commercial properties.
• Perimeter Intrusion Detection Systems Advanced detection technology combining AI-powered video analytics, thermal imaging, motion detection, wireless sensors, drone surveillance, and IoT networks for comprehensive construction site perimeter protection.
• Drone Surveillance Services Autonomous drone patrols providing aerial surveillance with thermal imaging capabilities for construction site monitoring, featuring GPS precision flight paths and real-time video streaming to security command centers.

Quantifiable outcome

• 50% reduction in trespassing and vandalism within one year (per customer testimonial)

Named customers8 records

Segments10 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Malden Chamber of CommerceminorOthersActive membership and involvement in the Malden Chamber of Commerce, reflecting dedication to community safety, local business community engagement, and professional development within the regional business ecosystem.
• Back Bay AssociationminorOthersActive membership and involvement in the Back Bay Association, supporting community safety initiatives and professional networking within this major Boston business district.
• Newmarket Business AssociationminorOthersActive membership and involvement in the Newmarket Business Association, demonstrating commitment to local business community engagement and area safety programs in the Newmarket district.
• ASIS InternationalminorOthersActive membership in ASIS International, the leading organization for security professionals worldwide, reflecting commitment to industry leadership and professional development.
• BOMA (Building Owners and Managers Association)minorOthersActive membership in BOMA, demonstrating dedication to property management industry leadership and collaboration on building security best practices.
• Video Guard ProcoreTechnology or IntegrationNew England Security offers Video Guard Pro smart gate access solutions as a proprietary technology product, combining advanced technology with user-friendly interfaces for residential and commercial properties.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sunstates Security: Mid-sized U.S. security guard services firm operating across multiple states with a similar mix of armed/unarmed guards, mobile patrol, and specialized vertical coverage. Closely comparable in scale, regional focus, and service breadth to New England Security.
• Inter-Con Security: Privately held national security services provider of similar size to NES, offering uniformed guarding, executive protection, and technology-enabled monitoring. Comparable in service mix and customer mix to a regional Boston/New England operator.
• Walden Security: Mid-sized regional security guard firm providing armed/unarmed officers, mobile patrol, and specialized services. Similar size bracket and customer profile to New England Security and competes in overlapping geographic markets.
• Titan Security Group: Regional security services provider with a comparable mix of uniformed guarding, concierge security, event security, and electronic security. Closely matches NES on service breadth and mid-market customer focus.
• PalAmerican Security: Privately held U.S. security guard company with similar scale and a multi-vertical service offering including commercial, retail, and specialized guarding. Direct comparable for NES on contract structure and pricing dynamics.
• Covenant Security Solutions: Mid-sized U.S. security services firm providing uniformed guarding, patrol, and specialized services across multiple states. Comparable regional competitor with similar service catalog and customer segmentation.

Broad incumbents

• Allied Universal: Largest security services company in North America offering manned guarding, electronic security, and risk consulting across every U.S. market. Competes directly with NES for large enterprise accounts in the Boston region but at vastly greater scale and geographic reach.
• Securitas Security Services USA: Global security services leader with comprehensive guarding, mobile patrol, and electronic security offerings in the U.S. Direct competitor for multi-site enterprise contracts across Boston and New England.
• GardaWorld (Garda): Major North American physical security and cash-services provider with significant New England operations. Overlaps with NES on commercial guarding, mobile patrol, and high-risk environment security.

Others

• National Security Alliance: Industry cooperative representing regional security guard firms across the U.S., including members comparable in size and service mix to NES. Relevant as a peer through its member network rather than a direct contract competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/newengsecurity
• YouTubeyoutube.com/@NewEnglandSecurity
• LinkedInlinkedin.com/company/new-england-security-protective-services-agency-inc-
• Instagraminstagram.com/newenglandsecurity

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New England Security