CareConnect Health

What CareConnect Health does

CareConnect Health is an independent, non-profit primary care provider founded in 1978 in Richland, Georgia, now headquartered in Cordele. It operates 48 physical clinic locations across 26-27 Georgia counties, staffed by more than 150 providers and 600 employees, delivering Family Practice, Internal Medicine, Pediatrics, OBGYN, Behavioral Health (including substance abuse), Dental, Urgent/Convenient Care, and Infectious Disease services. Most offices are open seven days a week, 9 AM to 8 PM, and the organization is a Health Center Program grantee under 42 U.S.C. 254b with deemed Public Health Service employee status and Federal Tort Claims Act liability coverage. Multiple sites carry NCQA Patient Centered Medical Home (PCMH) recognition, and the organization also operates a Family Medicine Residency Program.

CareConnect's technology layer is built primarily on third-party infrastructure. Telehealth is delivered through a contracted platform with VSee Lab, Inc., branded as CareConnect InstaVisit, providing on-demand virtual visits for common illnesses to patients located in Georgia. ChronicCare 360 adds Remote Patient Monitoring using Bluetooth-enabled blood pressure monitors, glucometers, pulse oximeters, HbA1C monitors, and scales that stream real-time data to a care team, supplemented by two-way video visits. Patient-facing online services (bill pay, scheduling, records, secure messaging) run on the eClinicalWeb patient portal. No proprietary AI, machine learning, or data-analytics product is documented.

Revenue is generated through fee-for-service billing across the multi-specialty clinic footprint and virtual care lines, with reimbursements drawn from all major commercial insurers, Medicare, Medicaid (PeachState, Amerigroup, CareSource), and Tricare, plus a sliding-fee-scale program for uninsured and underinsured patients. Go-to-market is direct-to-consumer via walk-in urgent care, scheduled appointments, online pre-registration, and virtual visits, supported by the company website, patient portal, location-specific Facebook pages, and links to Medline Plus and Mayo Clinic patient education resources. CareConnect also maintains an active careers portal at jobs.ccthealth.org and a recruitment email channel for hiring providers and operational staff.

Name

CareConnect Health

Legal name

CareConnect Health, Inc.

Website

https://ccthealth.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

251–500 employees

Short description

CareConnect Health is an independent non-profit primary care provider operating 48 clinics across 26-27 Georgia counties, delivering Family Practice, Pediatrics, OBGYN, Behavioral Health, Dental, and Urgent Care services, plus telehealth and remote patient monitoring, to insured, Medicaid, Medicare, and sliding-fee-scale patients.

Ownership category

akta.pro rank

Product category

Primary Care Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Primary care services
• Urgent care clinics
• Telehealth services
• Remote patient monitoring
• Behavioral health services

Headquarters

HQ city

Cordele

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service revenue from comprehensive primary care visits including Family Practice, Internal Medicine, Pediatrics, OBGYN, Behavioral Health, Dental, and Urgent Care services. Billed to insurance or patients directly.
2. Telehealth/Virtual Care Services: Revenue from virtual visits through CareConnect InstaVisit and Remote Patient Monitoring services under ChronicCare 360 program. Includes on-demand video consultations and ongoing chronic disease monitoring.
3. Sliding Fee Scale Program: Services offered on sliding fee scale to patients who qualify based on income level and family size. Provides discounted rates for uninsured or underinsured patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

CareConnect Health is a non-profit primary care provider operating 48 clinic locations across Georgia through which it delivers Family Practice, Internal Medicine, Pediatrics, OBGYN, Behavioral Health, Dental, and Urgent/Convenient Care services. It complements in-person visits with virtual care via CareConnect InstaVisit (on-demand telehealth for common illnesses) and ChronicCare 360 (remote patient monitoring for chronic conditions), plus a Patient Online Services Portal for bill pay, appointment management, and provider messaging.

Product overview

CareConnect Health offers a unified healthcare delivery platform combining in-person and virtual care services. The portfolio includes CareConnect InstaVisit (on-demand telehealth for common illnesses), ChronicCare 360 (remote patient monitoring for chronic conditions), and a Patient Online Services Portal. Services span 48 locations across Georgia covering Family Practice, Internal Medicine, Pediatrics, OBGYN, Behavioral Health, Dental, and Urgent/Convenient Care. Telehealth services are delivered via VSee Lab technology infrastructure and are available exclusively to patients physically located in Georgia.

Differentiator

Problem solved

Functional benefit

Brands

• CareConnect InstaVisit: Telehealth service providing on-demand virtual doctor visits for common illnesses through smartphone, tablet, or computer.
• ChronicCare 360

Products and services

• Primary Care Services (Family Practice and Internal Medicine) Comprehensive adult and family primary care services delivered by Family Practice and Internal Medicine providers across CareConnect clinic locations in Georgia.
• Pediatrics Pediatric primary care, well-child visits, and pediatric convenient/urgent care delivered to children and adolescents at dedicated CareConnect Pediatrics locations across Georgia.
• Obstetrics-Gynecology (OBGYN) Obstetric and gynecologic care for women, including prenatal, gynecologic exams, and related women's health services delivered at CareConnect OBGYN locations in Georgia.
• Behavioral Health Services (New Hope Clinic) Outpatient mental and behavioral health services delivered at New Hope Clinic locations, including counseling and therapy for patients across Georgia.
• Family Dentistry General dental services for families delivered at CareConnect Family Dentistry locations in Georgia.
• Urgent and Convenient Care Walk-in urgent and convenient care for common illnesses and minor injuries, available 7 days a week at most CareConnect locations across Georgia.
• CareConnect InstaVisit On-demand virtual doctor visits for common illnesses delivered via smartphone, tablet, or computer; connects patients with Georgia-licensed healthcare providers without traveling to a physical clinic.
• ChronicCare 360 Remote Patient Monitoring Remote Patient Monitoring program for chronic disease patients using Bluetooth-enabled connected devices (blood pressure monitors, glucometers, pulse oximeters, HbA1C monitors, scales) paired with a mobile app and two-way video visits, with care team monitoring vital signs in real time.
• Patient Online Services Portal Online patient portal enabling bill payment, appointment scheduling and management, access to medical records and test results, and secure two-way messaging with CareConnect Health providers.

Quantifiable outcome

• Detect health problems early to avoid serious complications
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• VSee Lab, Inc.coreTechnology or IntegrationVSee Lab, Inc. (California corporation) provides necessary technology services and intellectual property for CareConnect Virtual Care telehealth services. VSee operates the VSee Clinic platform that facilitates access to healthcare services delivered by Georgia-licensed healthcare providers through CareConnect Virtual Care. VSee Lab is not a healthcare provider and takes no part in diagnosis or treatment.
• Major Commercial Insurance ProviderscoreOthersCareConnect Health accepts all Major Commercial Insurances, Medicare, Medicaid, PeachState, Amerigroup, CareSource, and Tricare for healthcare services.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• One Medical (Amazon): One Medical, owned by Amazon, operates membership-based primary care clinics plus a national virtual care platform. Comparable to CareConnect in combining physical primary care locations with a consumer-facing virtual visit offering and integrated chronic care, but with a tech-forward, D2C brand focus.
• Oak Street Health (CVS Health): Oak Street Health runs senior-focused primary care clinics with embedded care management and telehealth components, now owned by CVS Health. Highly comparable to CareConnect's primary care + chronic disease management + virtual care delivery model, though narrower in patient demographic.
• Privia Health: Privia Health partners with primary care physician groups to operate multi-state medical groups with value-based contracts and a technology platform. Directly comparable to CareConnect as a multi-location primary care medical group with a heavy ambulatory/PCMH orientation and payer mix spanning commercial, Medicare, and Medicaid.
• ChenMed: ChenMed operates value-based primary care clinics serving primarily Medicare Advantage seniors across multiple U.S. states. It is directly comparable to CareConnect's primary care clinic model, integrated chronic disease management, and focus on capitated/VBC economics, although CareConnect serves a broader, general population including uninsured.
• CenterWell (Humana): CenterWell is Humana's primary care subsidiary operating senior-focused medical centers with embedded care teams. Highly comparable to CareConnect's FQHC-style primary care clinic + chronic care management + value-based orientation, with overlapping Medicare-heavy payer mix.
• Cano Health: Cano Health operates value-based primary care centers focused on Medicare Advantage seniors with integrated clinical, pharmacy, and home visit services. Directly comparable to CareConnect's clinic + chronic care delivery model, though operating in different geographies and primarily senior populations.

Broad incumbents

• Centene Corporation: Centene is a major managed care company with deep Medicaid and Marketplace focus, including plans like PeachState and Ambetter in Georgia that CareConnect accepts. It is a payer counterpart rather than direct competitor, but a structurally relevant incumbent given CareConnect's payer mix.

Others

• Aledade: Aledade partners with independent primary care practices to form ACOs and value-based care networks, including FQHCs. Adjacent/ecosystem peer to CareConnect because Aledade enables VBC contracts for similar primary care providers, though it is not a direct clinical operator.

Regional players

• Atrium Health (Advocate Health): Atrium Health, now part of Advocate Health, is a Southeast US-based non-profit health system with extensive primary care and ambulatory services. Comparable to CareConnect as a regional non-profit ambulatory provider, though operating across multiple states with inpatient assets.
• Piedmont Healthcare: Piedmont is a large non-profit health system headquartered in Atlanta, Georgia, operating hospitals and outpatient/primary care across the state. It is a regional peer to CareConnect in Georgia-specific primary care access, though Piedmont's footprint is broader and inpatient-heavy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CareConnectHealthInc
• LinkedInlinkedin.com/company/careconnect-health-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareConnect Health