ELTA
ELTA (Hellenic Post S.A.) is the state-owned national postal operator of Greece, providing domestic and international mail, parcel, courier, and financial services (GIRO accounts, money transfers, pension disbursement) to consumers, businesses, and the Greek government through a nationwide branch network and digital platforms.
- Company typePrivate
- Founded1828
- HeadquartersAthens, Greece
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What ELTA does
ELTA (Hellenic Post S.A. / ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ Α.Ε.) is the state-owned national postal operator of Greece, headquartered in Athens and supervised by the Hellenic Corporation of Assets and Participations (HCAP) under the Ministry of Digital Policy, Telecommunications and Information. It delivers domestic and international letter mail and parcels through a nationwide branch network, the dedicated ELTA Courier S.A. subsidiary (door-to-door, EMS, Special Priority Mail, Fast Parcel Cyprus), and partnerships with the Universal Postal Union, Posteurop, and International Post Corporation.
The service portfolio spans four streams: (1) mail and parcel delivery with unit-priced letter and parcel tariffs plus business franking and Web Labeling services; (2) financial products including GIRO accounts, savings/current accounts, pension and benefit disbursement, bill payment, and money transfers via Western Union and Eurogiro; (3) retail products sold through the philotelismos.gr e-shop, including prepaid packaging, philatelic items, and PO Boxes; and (4) infrastructure and digital services — PostBox smart lockers, PostMate digital courier, FastPost appointment booking, e-stamp digital postage, a Robotic Sorting System, and experimental drone delivery.
ELTA serves Greek individual consumers (Idiottes), Greek businesses (Epichiriseis), online retailers, and government agencies for pension/social-benefit distribution. Revenue mechanics are a mix of transaction fees (postage and courier), recurring fees (PO Box rentals at €26–€205/year depending on size and VAT region), financial-service commissions (money transfer, GIRO), and one-time retail sales. Pricing is publicly disclosed through official tariff schedules. The go-to-market is direct-to-consumer across physical branches plus digital channels (elta.gr, social media, call center, e-shop). As a non-traded state entity, ELTA does not raise external capital and operates under a universal-service mandate regulated by EETT.
ELTA firmographics
Firmographics- Name
- ELTA
- Legal name
- ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ (Hellenic Post Anonymous Company)
- Website
- https://elta.gr
- Company type
- Private
- Founded year
- 1828
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- ELTA (Hellenic Post S.A.) is the state-owned national postal operator of Greece, providing domestic and international mail, parcel, courier, and financial services (GIRO accounts, money transfers, pension disbursement) to consumers, businesses, and the Greek government through a nationwide branch network and digital platforms.
- Ownership category
- akta.pro rank
ELTA industry classification
Industry- Product category
- Postal and Logistics Services
- NAICS
- Postal Service (491110), Direct Mail Advertising (541860)
- akta.pro primary industry
- Post Office Network & Retail Counter Services (TLAAAAAF)
Keywords
Where ELTA is headquartered
LocationHeadquarters
- HQ city
- Athens
- HQ country
- Greece
- HQ region
- Europe
Offices1 record
Markets served
ELTA business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Mail & Parcel Services: Domestic and international letter mail, parcels, courier services (Door-to-Door, EMS, SPM, FPC) generating revenue through postage fees and delivery charges.
- Financial Products: Banking products including savings accounts, current accounts, GIRO accounts, prepaid cards, money transfers (domestic and international via Western Union and Eurogiro), pension and benefits payments, bill payments.
- Retail Products: Prepaid envelopes, prepaid packages, philatelic products, packaging materials, mailboxes, piggy banks, business gifts sold through e-shop.
- Business Solutions: Mail marketing services, franking machines, Web Labeling services for businesses, customized business solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Letter Mail Items Pricelist |
| Unit Pricing | Pay-as-you-go | Door-to-Door Domestic Service |
| Unit Pricing | Pay-as-you-go | Express Mail Service (EMS) |
| Unit Pricing | Pay-as-you-go | Special Priority Mail (SPM) |
| Subscription | Annual | PO Box Annual Rental (24% VAT regions) |
| Subscription | Annual | PO Box Annual Rental (17% VAT regions) |
| Subscription | Annual | PO Box Airport Locations |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
ELTA product offering
Product offeringCore offering
ELTA is Greece's national postal service, providing domestic and international letter mail and parcel delivery, express courier services (Door-to-Door, EMS, SPM, FPC), PO box rentals, digital services (PostMate, PostBox, FastPost, e-stamp), and a range of financial products including savings accounts, GIRO accounts, money transfers (Western Union, Eurogiro, postal orders), bill payments, and pension disbursements. The company also sells retail products such as prepaid packaging, philatelic items, and business solutions like franking machines and mail marketing.
Product overview
ELTA (Ελληνικά Ταχυδρομεία Α.Ε. / Hellenic Post) is Greece's national postal service offering a comprehensive portfolio of postal, courier, financial, and digital services. The core offering centers on domestic and international mail delivery (letters, parcels) through traditional post offices, supplemented by the ELTA Courier division providing faster door-to-door, EMS, SPM, and Fast Parcel Cyprus services. The company has expanded into digital services including PostMate (digital courier), PostBox (smart lockers), FastPost (online appointments), and e-stamp. Financial services include GIRO accounts, money transfers via Western Union and Eurogiro, and postal orders. Retail products encompass prepaid packaging, PO Boxes, and philatelic items via e-shop. ELTA also operates innovative infrastructure including robotic sorting systems and experimental drone deliveries.
Differentiator
Problem solved
Functional benefit
Brands
- PostMate: Digital postal service delivering mail and parcels to the door.
- PostBox
- FastPost
- e-stamp
- Web Labeling
- Robotic Sorting System
Products and services
- Door-to-Door (ΠΟΡΤΑ-ΠΟΡΤΑ) Domestic door-to-door courier service allowing customers to send parcels with collection from the sender and delivery to the recipient's address within Greece.
- Express Mail Service (EMS) International express mail service for fast delivery of parcels and documents abroad, with tracking capabilities.
- Special Priority Mail (SPM) Special priority international mail service designed for urgent shipments to overseas destinations.
- Fast Parcel Cyprus (FPC) Fast parcel delivery service dedicated to shipments to Cyprus.
- PostMate Digital courier service that brings postal services to customers' doors with online scheduling and digital management of parcel collection and delivery.
- PostBox Smart parcel locker service enabling customers to collect parcels from automated intelligent lockers available 24/7 at convenient locations.
- FastPost Online appointment booking service allowing customers to reserve a time slot for in-person visits at ELTA post office branches, reducing wait times.
- PO Boxes (Ταχυδρομική Θυρίδα) Post office box rental service for secure mail collection, available in various sizes with 24-hour access at select locations. Pricing varies by region based on VAT percentage (24% or 17%).
- e-stamp Digital postage stamp service enabling customers to purchase and manage postage online without visiting a post office.
- Web Labeling Online service for creating and printing shipping labels for domestic and international parcel shipments.
- ELTA GIRO Account Giro account service enabling bill payments and money transfers within Greece through the post office network.
- Western Union Money Transfer International money transfer service offered through the Western Union network at post office branches, enabling customers to send and receive money globally.
- Eurogiro Money Transfer International money transfer service via Eurogiro, a European postal payment network.
- Postal Money Orders (Money Home, Money Express) Domestic money transfer services via postal orders including Money Home, Money Express, Simple Postal Order, and Cash on Delivery options.
- ELTA Banking Products (Savings, Current, Term Deposit) Banking products offered through ELTA post offices, including savings accounts (Λογαριασμοί Ταμιευτηρίου), current accounts (Τρεχούμενοι Λογαριασμοί), and term deposits (Προθεσμιακή Κατάθεση ΕΛΤΑ).
- Mail Marketing Direct mail marketing services enabling businesses to target consumers with postal advertising campaigns.
- Franking Machines (Μηχανές Προπληρωμής) Franking machine rental and services for businesses to efficiently process and prepay bulk mail.
- Philatelic Products (e-shop) Online shop offering philatelic products including stamps and collectible items.
- Prepaid Envelopes and Packages Prepaid postal packaging including envelopes, registered envelopes, and prepaid parcel boxes for convenient shipping without additional postage fees.
- Pension and Benefits Payments Service for distribution of pensions and social benefit payments through ELTA post offices on behalf of the Greek government.
Companies that use ELTA
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles4 records
ELTA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ELTA partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Universal Postal Union (UPU)coreELTA participates as Greece's designated postal operator in the Universal Postal Union, the international postal organization that coordinates postal policies and global postal services.
- PosteuropcoreELTA is a member of Posteurop, the association of European postal operators, coordinating cross-border postal services within Europe.
- International Post Corporation (IPC)coreELTA participates in International Post Corporation programs for postal service quality measurement and optimization across global networks.
- Western UnioncoreELTA offers international money transfer services through the Western Union network at post office branches, enabling customers to send and receive money globally.
- Hellenic Corporation of Assets and Participations S.A. (HCAP)coreELTA is a state-owned enterprise under the supervision of HCAP, the Hellenic Corporation of Assets and Participations, which manages Greece's state-owned assets.
- Ministry of Digital Policy, Telecommunications & InformationcoreELTA operates under the regulatory oversight of the Greek Ministry of Digital Policy, Telecommunications and Information.
- Hellenic Telecommunications & Post Commission (EETT)coreELTA is regulated by the Hellenic Telecommunications & Post Commission, the independent regulatory authority for postal services in Greece.
- TACHYMETAFORES ELTA (ELTA Courier SA)coreELTA Courier SA is the dedicated courier subsidiary of ELTA, providing express delivery services with separate branding and specialized courier operations.
Scale indicators1 record
Recent moves4 records
Expansion highlights5 records
ELTA competitors and assessment
Company assessmentPeers
Direct peers
- ACS Courier: Greece's largest private courier company, competing directly with ELTA Courier in domestic and international parcel delivery. ACS is the most direct head-to-head competitor for Greek e-commerce and express volumes.
- Speedex Courier: Major Greek private courier providing domestic and international express delivery, directly competing with ELTA Courier and ACS in the Greek parcels market.
Broad incumbents
- Poste Italiane: Italy's national postal operator with a similar state-owned model offering mail, parcels, payments, and financial services. Comparable in mandate and product breadth to ELTA, though materially larger in scale.
- Deutsche Post DHL: Germany's national postal operator and global logistics group (DHL), the benchmark European postal-logistics hybrid. Comparable to ELTA in postal mandate but vastly larger due to international DHL operations.
- Royal Mail: UK's former national postal operator, now privatized, providing letters and parcels domestically. Comparable national-postal-operator business model facing similar letter-decline and parcel-growth dynamics as ELTA.
- La Poste (France): France's national postal operator offering mail, parcels, and financial services through La Banque Postale. Closely comparable in product mix and public-service mandate to ELTA.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ELTA social profiles
Digital presenceELTA financial estimates
Financial estimateRevenue estimate
Valuation estimate
ELTA leadership team
Management profileNumber of profiles
ELTA subsidiaries and ownership
Company hierarchySubsidiaries1 record
ELTA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ELTA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ELTA
What does ELTA do?
ELTA is Greece's national postal service, providing domestic and international letter mail and parcel delivery, express courier services (Door-to-Door, EMS, SPM, FPC), PO box rentals, digital services (PostMate, PostBox, FastPost, e-stamp), and a range of financial products including savings accounts, GIRO accounts, money transfers (Western Union, Eurogiro, postal orders), bill payments, and pension disbursements. The company also sells retail products such as prepaid packaging, philatelic items, and business solutions like franking machines and mail marketing.
Is ELTA a public or private company?
ELTA is a private company. It is classified as state government owned and is currently operating.
When was ELTA founded?
ELTA was founded in 1828. It employs 1,001 to 5,000 people.
Where is ELTA based?
ELTA is headquartered in Athens, Greece, in the Europe region.
How does ELTA make money?
Four revenue lines are on record. Mail & Parcel Services are the primary driver. The others are financial Products, retail Products and business Solutions.
Who are ELTA's main competitors?
Correos (Spain) is listed as a peer. Direct peers are ACS Courier and Speedex Courier. Broad incumbents are Poste Italiane, Deutsche Post DHL, Royal Mail and La Poste (France).
Does ELTA have an API?
No public API is recorded for ELTA.
What industry is ELTA in?
ELTA's product category is Postal and Logistics Services. Its primary akta.pro industry code is TLAAAAAF, Post Office Network & Retail Counter Services. Its NAICS code is 491110.