ACS Courier and Postal Services
ACS Courier and Postal Services is a privately held Greek courier and postal company operating a pan-Hellenic network of 1,000+ service points and 60,000+ automated lockers, serving individual consumers, corporate clients, and e-commerce merchants in Greece and Cyprus.
- Company typePrivate
- Founded1995
- HeadquartersKrionérion, Greece
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What ACS Courier and Postal Services does
ACS Courier and Postal Services (legal name: ACS Ταχυδρομικές Υπηρεσίες Α.Ε.Ε.) is a privately held Greek courier and postal services company operating a pan-Hellenic network. The firm provides domestic express courier services (Door-to-Door, Point-to-Door, and Point-to-Point with same-day and next-day options), international cross-border courier services, and traditional postal products (Advanced Mass Post, Advanced Business Post), alongside adjacent offerings such as bill payment, money transfers, and prepaid cards. Its physical distribution network comprises over 1,000 service points and 60,000+ automated Smartpoint Lockers across Greece, with a separate subsidiary serving Cyprus. The company serves both individual consumers (cash and loyalty-program customers) and corporate clients through credit accounts and the ACS Connect / ACS Web Connect enterprise platforms, and it distributes e-commerce last-mile via the ACS Points Plugin integration for online retailers.
The technology stack centers on a courier management and delivery tracking system integrated with a mobile application, an AI-powered chatbot (ACiStant) for shipment inquiries, and a digital membership card with QR-based discount verification. The locker network enables 24/7 self-service parcel collection and is the operational backbone for e-commerce last-mile. Revenue is generated primarily through transaction-based fees on courier and postal shipments, supplemented by subscription-style ACS Member loyalty discounts (up to 25%), corporate account contracts with negotiated pricing, and a 6.8% fuel surcharge applied since May 2022. Distribution is omnichannel: direct-operated stores, Kiosk Xpress retail partners, automated lockers, mobile app and website booking, and B2B enterprise portals.
ACS Courier and Postal Services firmographics
Firmographics- Name
- ACS Courier and Postal Services
- Legal name
- ACS Ταχυδρομικές Υπηρεσίες Α.Ε.Ε.
- Website
- https://acscourier.net
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ACS Courier and Postal Services is a privately held Greek courier and postal company operating a pan-Hellenic network of 1,000+ service points and 60,000+ automated lockers, serving individual consumers, corporate clients, and e-commerce merchants in Greece and Cyprus.
- Ownership category
- akta.pro rank
ACS Courier and Postal Services industry classification
Industry- Product category
- Courier and Postal Services
- NAICS
- Couriers and Express Delivery Services (4921), Postal Service (491), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331)
- akta.pro primary industry
- Same-Day / On-Demand Express Courier (TLAAABAG)
- akta.pro secondary industries
- Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ)
Keywords
Where ACS Courier and Postal Services is headquartered
LocationHeadquarters
- HQ city
- Krionérion
- HQ country
- Greece
- HQ region
- Europe
Offices3 records
Markets served
ACS Courier and Postal Services business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Domestic Courier Services: Express courier delivery services within Greece including Door-to-Door (D2D), Point-to-Door (P2D), and Point-to-Point (P2P) options with next-day and same-day delivery options.
- International Courier Services: Cross-border courier and parcel delivery services with customs documentation support.
- Postal Services: Advanced Mass Post and Advanced Business Post services for bulk mail and business correspondence.
- ACS Member Loyalty Program: Membership program offering discounts (up to 25%) on courier services with tiered benefits.
- Additional Services: Bill payment services, money transfers, prepaid cards (Ticketmaster), and insurance services.
- Corporate Account Services: Credit account services for business customers with negotiated pricing and online management tools.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Door-to-Door Express Next Day |
| Transaction based/ take rate | Pay-as-you-go | Point-to-Door Express Next Day |
| Transaction based/ take rate | Pay-as-you-go | Point-to-Point Express Next Day |
| Transaction based/ take rate | Pay-as-you-go | ACS Combo Express |
| Transaction based/ take rate | Pay-as-you-go | Same-Day Express Door-to-Door |
| Subscription | Annual | ACS Member Loyalty Tiers |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels5 records
ACS Courier and Postal Services product offering
Product offeringCore offering
ACS Courier and Postal Services is a Greek courier and postal services company that provides domestic and international express parcel delivery (Door-to-Door, Point-to-Door, Point-to-Point), automated Smartpoint Locker-based pickup and drop-off across 60,000+ locations, postal services (Advanced Mass Post, Advanced Business Post), and ancillary services including bill payment, money transfers, and prepaid cards. It serves both individual consumers and corporate customers across Greece and Cyprus.
Differentiator
Problem solved
Functional benefit
Brands
- ACS Smartpoint Lockers: Automated parcel locker service available 24/7 across Greece with over 60,000 locker compartments
- ACS Combo Express
- ACS MediExpress
- ACS Member
- ACS Mobile App
- ACS Connect
- ACS Web Connect
- ACS Points Plugin
- ACS Kiosk Xpress
- ACS DirectPay
- My favourite ACS Locker
Products and services
- Domestic Express Courier Services (Door-to-Door, Point-to-Door, Point-to-Point)
- Same-Day Express Delivery (Door-to-Door)
- International Courier Services
- ACS Smartpoint Lockers
- Advanced Mass Post and Advanced Business Post
- ACS MediExpress
- ACS Combo Express
- ACS Member Loyalty Program
- DirectPay myBills Service
- Money Transfer Services
- Prepaid Cards
- Shipment Insurance
- ACS Connect / ACS Web Connect
- ACS Points Plugin
Quantifiable outcome
- Discounts up to 25% on Point-to-Point services
- +1 more outcomes
Companies that use ACS Courier and Postal Services
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
ACS Courier and Postal Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature7 records
ACS Courier and Postal Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DirectPaycoreACS partnered with DirectPay to offer the 'DirectPay myBills' service at 223 ACS stores, enabling customers to pay bills at ACS locations. The partnership includes promotional drawings for cash prizes to drive adoption.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ACS Courier and Postal Services competitors and assessment
Company assessmentBroad incumbents
- DHL Express Greece: Greek operations of global integrator DHL offering domestic and international express courier, freight and supply chain solutions. Overlaps with ACS on time-definite express but as a much larger global player with broader portfolio.
- FedEx Greece: Global integrator with Greek operations offering international priority and economy parcel services. Comparable to ACS on cross-border courier but with global scale and broader service portfolio.
- InPost: European leader in out-of-home parcel locker networks and locker-based courier services across multiple European markets. Comparable to ACS Smartpoint Lockers on the parcel locker proposition, with broader multi-country coverage and significantly greater scale.
- UPS Greece: Global integrator with Greek operations offering express parcel, freight, and supply chain services. Competes with ACS on international and time-definite courier segments as part of a global portfolio rather than as a Greece specialist.
Direct peers
- ELTA Courier (Hellenic Post): State-backed Greek national postal and courier operator offering domestic parcel services, locker pickup, and international mail. ELTA Courier is ACS's largest direct competitor in Greece, with regulatory and incumbency advantages.
- Speedex: Greek courier company providing domestic and international parcel delivery, e-commerce logistics and B2B shipping. Directly comparable to ACS on Greek express courier services with overlapping customer segments.
- Skroutz Last Mile (Skroutz): Greek e-commerce logistics arm of Skroutz marketplace, providing last-mile delivery and locker-based fulfillment. Directly comparable to ACS on e-commerce last-mile delivery and locker services within Greece.
- BoxNow: Greek and regional parcel locker network offering out-of-home delivery for e-commerce shippers. BoxNow competes directly with ACS Smartpoint Lockers on the same out-of-home delivery use case in Greece and Cyprus.
- EasyMail: Greek courier company offering domestic and cross-border parcel services with a focus on e-commerce and corporate customers. Directly comparable to ACS on express courier services in the Greek market.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ACS Courier and Postal Services social profiles
Digital presenceACS Courier and Postal Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACS Courier and Postal Services leadership team
Management profileNumber of profiles
ACS Courier and Postal Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
ACS Courier and Postal Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACS Courier and Postal Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACS Courier and Postal Services
What does ACS Courier and Postal Services do?
ACS Courier and Postal Services is a Greek courier and postal services company that provides domestic and international express parcel delivery (Door-to-Door, Point-to-Door, Point-to-Point), automated Smartpoint Locker-based pickup and drop-off across 60,000+ locations, postal services (Advanced Mass Post, Advanced Business Post), and ancillary services including bill payment, money transfers, and prepaid cards. It serves both individual consumers and corporate customers across Greece and Cyprus.
Is ACS Courier and Postal Services a public or private company?
ACS Courier and Postal Services is a private company. It is classified as unknown and is currently operating.
When was ACS Courier and Postal Services founded?
ACS Courier and Postal Services was founded in 1995. It employs 101 to 250 people.
Where is ACS Courier and Postal Services based?
ACS Courier and Postal Services is headquartered in Krionérion, Greece, in the Europe region.
How does ACS Courier and Postal Services make money?
Six revenue lines are on record. Domestic Courier Services are the primary driver. The others are international Courier Services, postal Services, ACS Member Loyalty Program, additional Services and corporate Account Services.
Who are ACS Courier and Postal Services's main competitors?
Broad incumbents on record are DHL Express Greece, FedEx Greece, InPost and UPS Greece. Direct peers are ELTA Courier (Hellenic Post), Speedex, Skroutz Last Mile (Skroutz), BoxNow and EasyMail.
Does ACS Courier and Postal Services have an API?
No public API is recorded for ACS Courier and Postal Services.
What industry is ACS Courier and Postal Services in?
ACS Courier and Postal Services's product category is Courier and Postal Services. Its primary akta.pro industry code is TLAAABAG, Same-Day / On-Demand Express Courier, with a secondary code of TLAAABAL, Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup. Its NAICS code is 4921 and its SIC code is 4210.