K&P COMPUTER

What K&P COMPUTER does

K&P Computer Service- und Vertriebs-GmbH is a German IT services company founded in 1985 and headquartered in Wiesbaden, operating under the K&P / KPC brand. Its core business is manufacturer-independent third-party maintenance (TPM) of enterprise data center hardware, covering servers, storage, networks, tape libraries, and GPU systems across OEMs including IBM, HPE, Cisco, Fujitsu, Lenovo, and Fortinet. Around TPM, the company has built an integrated portfolio: IT-WartungPLUS (extended maintenance with patch/check, VMware Extended Support, certified data destruction, and NIS2-compliant security modules), Managed Services (managed OS, network & security, monitoring, patch and asset management), and Lifecycle Services (ITAD, recycling, GDPR-compliant data destruction, KPC Warehouse spare parts logistics, hardware upgrades). Proprietary offerings include KPC MEDAC, a 24/7 mobile emergency datacenter for cyberattack response with forensic expertise, and KPC watch, a Checkmk-based monitoring solution with KPC-specific add-ons for IBM i, AIX, VIO, and SAN environments.

The company also operates the KundenCenter customer portal, a Tech Academy for training and webinars, and a centralized EOSL database aggregating end-of-service-life data across OEMs. Subsidiary BLUE Consult GmbH (acquired June 2020) extends the offering into SAP services and IT consulting. K&P is a privately held GmbH with no external institutional investment and is led by CEOs Dirk Müller (also CTO) and Dirk Köhler, alongside a broader management team. It serves 4,000+ customers across enterprise data centers, manufacturing, healthcare, public administration, logistics, and adjacent verticals, with 11 office locations across Germany and Austria and a Net Promoter Score of 80 reported for K&P Germany.

K&P generates revenue primarily through recurring subscription contracts — annual or multi-year TPM agreements, monthly managed services retainers, and IT-WartungPLUS enhanced support contracts — supplemented by project-based lifecycle services (ITAD, recycling, migrations) and unit-priced technical training. Pricing is quote-based and not publicly disclosed. Go-to-market combines direct enterprise field sales with dedicated account managers, a 24/7 helpdesk, and the K&P Business Partner Program for channel-driven mid-market reach. The company has reported consistent profitable growth, reaching €32.8M revenue in 2020 (the strongest year in its history, +17.4% versus 2019), and continues to invest in product extensions, partner tier upgrades (IBM Platinum 2025, Sophos Platinum April 2025), and additional sales leadership (January 2025).

Name

K&P COMPUTER

Legal name

K&P Computer Service- und Vertriebs-GmbH

Website

https://kpc.de

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

K&P Computer is a German IT services company founded in 1985 that provides manufacturer-independent third-party maintenance, managed services, and lifecycle solutions for enterprise data center infrastructure across Germany and Austria, serving over 4,000 customers.

Ownership category

akta.pro rank

Product category

IT Maintenance Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industry

Fault & Performance Monitoring (SNMP/Telemetry/APM for Networks) (HDAFAMAA)

Keywords

• Third-party maintenance
• Managed IT services
• Data center maintenance
• IT lifecycle services
• Infrastructure support

Headquarters

HQ city

Wiesbaden

HQ country

Germany

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. IT Maintenance Services: Third-party maintenance (TPM) services for hardware extending the lifecycle of IT infrastructure beyond manufacturer warranty. Includes support for servers, storage, networks, tape libraries, and GPU systems. Revenue generated through service contracts with annual or multi-year terms.
2. Managed Services: Ongoing management of customer IT infrastructure including Managed Operating System, Managed Network & Security, Managed Monitoring & Reporting, Update & Patch Management, and Asset Management. Provided as recurring service contracts.
3. Lifecycle Services: ITAD (IT Asset Disposition), IT recycling with certified disposal, GDPR-compliant data destruction, hardware trade-in, and system upgrades. Includes both project-based and recurring service components.
4. IT Projects & Infrastructure Renewal: Project-based services including infrastructure modernization, SAP migrations, and system integrations. Examples include Power9 migrations for enterprise customers.
5. IT-WartungPLUS: Premium maintenance tier offering enhanced security and compliance services including patch management, VMware Extended Support, and NIS2-compliant solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

K&P Computer provides manufacturer-independent Third-Party Maintenance (TPM) for enterprise IT infrastructure, extending the useful life of data center hardware (servers, storage, networks, tape libraries, GPU systems) beyond original manufacturer warranty. The company complements TPM with managed services (operating system, network & security, monitoring, patch management), lifecycle services (ITAD, recycling, certified data destruction, spare parts logistics), and security/compliance offerings including the KPC MEDAC mobile emergency datacenter for cyberattack response.

Product overview

K&P Computer is a German IT services company (founded 1985) offering manufacturer-independent Third-Party Maintenance (TPM) for data center hardware, along with a portfolio of managed services and lifecycle management solutions. The core offering is IT-Wartung (IT Maintenance), which provides maintenance for storage, networks, servers, tape libraries, and GPU systems from multiple manufacturers (Fujitsu, Cisco, Fortinet, Lenovo, IBM, HPE, Dell, NetApp, VMware, and others). This is extended by IT-WartungPLUS, adding patch/check services, advanced support, and security/compliance modules including KPC MEDAC for cyber incident response. The Managed Services layer covers operating systems, networks, monitoring (KPC watch® by checkmk), patch management, and assets. Lifecycle Services span ITAD, recycling, certified data destruction, spare parts logistics (KPC Warehouse), and hardware upgrades. Subsidiary BLUE Consult provides SAP and consulting services. A customer portal (KundenCenter) and Tech Academy training platform complement the offering. The company operates primarily in Germany and Austria with multiple office locations.

Differentiator

Problem solved

Functional benefit

Brands

• BLUE Consult: Subsidiary specializing in IT consulting, SAP services, managed services, and cloud solutions.
• IT-WartungPLUS
• KPC MEDAC
• KPC watch
• KPC Secure
• KPC Cloud-Backup
• KPC Trade-In
• KPC Infrastructure Services

Products and services

• IT-Wartung (Third-Party Maintenance / TPM) Manufacturer-independent IT maintenance (TPM) that extends the useful life of IT infrastructure, reduces costs, and ensures reliable system availability after manufacturer warranty expires. Covers servers, storage, networks, tape libraries, and GPU systems for enterprise data centers.
• IT-WartungPLUS Extended maintenance service module supplementing TPM with modular services for Support & Stability (Advanced Support, Patch/Check services for servers, storage, switches, VMware Extended Support) and Security & Compliance (certified data carrier disposal, access secure logging, NIS2-compliant extensions).
• Managed Services Comprehensive managed services including Managed Operating System, Managed Network & Security, Managed Monitoring & Reporting, Update & Patch Management, and Asset Management for ongoing IT operations support.
• Lifecycle Services Modular services covering the entire IT asset lifecycle including ITAD (Asset Disposition), IT Recycling & Certified Disposal, GDPR-compliant Data Destruction, KPC Warehouse (spare parts logistics), and KPC Hardware Upgrade.
• KPC MEDAC (Mobile Emergency Datacenter) 24/7 mobile emergency datacenter providing on-site IT hardware, IT services, and forensic expertise for cyberattack response. Combines immediate incident response, initial analysis, regulatory reporting to authorities, and rapid restoration of business-critical systems.
• KPC watch (by Checkmk) Comprehensive monitoring and management solution for IT systems built on Checkmk technology, with KPC-specific add-ons for IBM environments including AIX, IBM i (AS/400), VIO, SAN-switches, and storage systems.
• Veeam Cloud Connect by K&P GDPR-compliant backup solution leveraging Veeam technology to provide disaster recovery as a service (DRaaS), enabling modern backup strategies using external infrastructure without additional local backup investments.
• KPC Secure Security-focused service offering for IT infrastructure protection and compliance.
• KPC Trade-In Take-back and remarketing service for used IT equipment, enabling profitable sale of old hardware with environmentally friendly disposal options.
• KPC Cloud-Backup for IBM i + AIX Cloud-based backup solution specifically designed for IBM i (AS/400) and AIX environments, providing offsite data protection.
• International IT Maintenance Worldwide IT maintenance services with global technician network providing 24/7 support across multiple countries and regions.
• Software Maintenance & Firmware Updates Software maintenance and firmware update services ensuring systems stay current with latest patches and security updates.
• BLUE Consult Subsidiary specializing in SAP services, managed services consulting, and digitalization services. Acquired in June 2020 to expand K&P's service portfolio.

Quantifiable outcome

• Net Promoter Score of 80 for K&P Germany, significantly above industry average
• +1 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered flagship and core.

• IBMflagshipTechnology or IntegrationIBM Platinum Partner and IBM Gold Business Partner. Provides maintenance, support, and integration services for IBM Power Systems (AIX, IBM i), IBM Storage, and related IBM infrastructure. K&P has received IBM Bestseller Award and maintains deep technical certification.
• SophoscoreTechnology or IntegrationSophos Platinum Partner providing IT security solutions including Sophos Managed Detection & Response (MDR). Partnership enables K&P to offer comprehensive security services to customers.
• VeeamcoreTechnology or IntegrationVeeam Business Partner offering Veeam Cloud Connect backup solutions. Partnership enables K&P to provide disaster recovery and backup services.
• MicrosoftcoreTechnology or IntegrationMicrosoft Business Partner providing solutions including Microsoft 365 services and Azure integration capabilities.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationHPE Business Partner providing maintenance and support for HPE server and storage hardware.
• CiscocoreTechnology or IntegrationCisco support partner providing maintenance services for Cisco networking equipment including routers, switches, and firewalls.
• FujitsucoreTechnology or IntegrationFujitsu support partner providing maintenance services for Fujitsu server and storage systems.
• BLUE Consult GmbHflagshipStrategic or Co-development PartnerK&P acquired BLUE Consult GmbH in June 2020, combining forces to expand service offerings. BLUE Consult specializes in SAP services, managed services, and IT consulting. Together they aim to be single point of contact for comprehensive IT services.
• FortinetcoreTechnology or IntegrationFortinet support partner providing maintenance services for Fortinet firewall and security solutions.
• LenovocoreTechnology or IntegrationLenovo support partner providing maintenance services for Lenovo server and storage hardware.
• VMware (Broadcom)coreTechnology or IntegrationVMware partnership providing vSphere maintenance and Extended Support services. K&P offers transition support for customers affected by VMware/Broadcom licensing changes.
• CheckmkcoreTechnology or IntegrationPartnership with Checkmk for monitoring solutions. K&P offers KPC watch built on Checkmk platform, providing infrastructure monitoring for enterprise environments.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Park Place Technologies: Global TPM provider for data center hardware (servers, storage, networking) across OEMs including IBM, HPE, Dell, Cisco, and NetApp. Closest peer to K&P's hardware TPM business, with overlapping multi-vendor support model, 24/7 monitoring, and enterprise customer base.
• ServiceExpress: Third-party hardware maintenance provider specializing in IBM Power Systems (IBM i, AIX) and broader multi-OEM support. Highly comparable to K&P's IBM-centric TPM offering, including IBM i-specific monitoring and managed services expertise.
• Rimini Street: Global leader in independent third-party maintenance (TPM) and support for Oracle, SAP, and enterprise software. Most directly comparable to K&P's TPM model — both compete against OEM support by offering manufacturer-independent enterprise maintenance with similar value proposition around cost savings and lifecycle extension.
• Origami Services: Independent maintenance and managed services provider for enterprise IT infrastructure in Europe. Comparable mid-market TPM and lifecycle services competitor focused on post-warranty support for servers, storage, and networking equipment.

Regional players

• SVA System Vertrieb Alexander: One of Germany's largest independent IT system integrators and managed services providers with deep data center focus. Comparable regional competitor offering multi-vendor infrastructure maintenance, managed services, and lifecycle support to mid-market and enterprise German customers.
• msg: German-based IT consulting and services group with strong SAP, insurance, and public-sector focus. Comparable regional competitor in German enterprise IT services, particularly relevant given K&P's BLUE Consult subsidiary offering SAP services.

Broad incumbents

• Computacenter: European IT infrastructure services giant offering managed services, workplace, and datacenter support to large enterprises. Comparable as a multi-vendor managed services and infrastructure provider, though significantly larger and more diversified than K&P.
• CANCOM: Major German managed services and IT infrastructure provider with broad portfolio spanning cloud, managed services, and hardware lifecycle. Overlaps with K&P's managed services and multi-vendor support offerings but operates at much larger scale with cloud-first orientation.
• Bechtle: Germany's largest IT systems integrator and managed services provider with comprehensive enterprise IT portfolio. Overlaps with K&P in infrastructure maintenance and managed services for German enterprise and public sector, but operates at vastly larger scale across many more verticals.
• T-Systems: Deutsche Telekom subsidiary providing large-scale managed IT services, cloud, and SAP outsourcing across Europe. Comparable in addressing enterprise data center and managed services demand in DACH, with significantly broader scale and public-sector reach than K&P.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/kpc_deutschland

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about K&P COMPUTER