Renshaw Travel

Name

Renshaw Travel

Legal name

Renshaw Travel

Website

https://renshawtravel.com

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Luxury Travel Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Luxury Travel Agencies (THAKAFAA)

akta.pro secondary industry

Private/Customized Multi-Day Tour Operators (THAKADAC)

Keywords

• Luxury travel agency
• Custom tour planning
• Luxury cruise booking
• Luxury hotel booking
• Virtuoso travel advisor

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Travel Agency Commission: Earns commissions on bookings made through its network of luxury hotel partners, cruise lines, and tour operators. As a Virtuoso member agency, clients book through the agency to receive VIP perks and exclusive access, with the agency compensated by suppliers.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Renshaw Travel is a family-owned, full-service luxury travel agency that designs and books custom luxury vacations, including luxury hotel stays, premium and expedition cruises, and bespoke independent tours worldwide. The agency leverages its Virtuoso network membership and exclusive partner programs with 12+ luxury hotel brands to provide clients with VIP guest treatment, complimentary room upgrades, daily breakfast, and resort/spa credits. A dedicated team of 20+ travel specialists with destination-specific expertise handles each booking personally.

Product overview

Renshaw Travel is a family-operated, full-service luxury travel agency offering three core services: luxury hotel bookings through exclusive hotel partner programs, premium cruise bookings via the Voyager Club Experience, and custom-designed independent tours. The agency portfolio includes partnerships with over a dozen major hotel chains (Four Seasons, Belmond, Hyatt, Mandarin Oriental, Marriott, Oetker Collection, Shangri-La, Dorchester, Peninsula, Rocco Forte, Rosewood, IHG) and multiple cruise lines and expedition operators. A sub-brand, the Renshaw Wellness Collection, provides specialized wellness-focused travel experiences. The company operates as a Virtuoso member agency, providing VIP perks and exclusive benefits to clients booking through their network of travel specialists.

Differentiator

Problem solved

Functional benefit

Brands

• The Renshaw Wellness Collection: A wellness travel brand created by sisters Carly and Jessica Renshaw highlighting unique and transformative travel experiences, wellness resorts/hotels, and bespoke wellness journeys.

Products and services

• Luxury Hotels Luxury hotel booking service offering VIP perks and exclusive amenities at major luxury hotel chains worldwide, including complimentary room upgrades, daily breakfast for two, and resort/spa credits. Targeted at affluent travelers seeking premium accommodations.
• Cruise Premium and luxury cruise booking service featuring expedition cruises, yacht charters, and traditional cruise lines including Azamara, Regent Seven Seas, Seabourn, Silversea, Four Seasons Yachts, Ritz-Carlton Yacht Collection, and expedition operators. Designed for travelers seeking luxury ocean and expedition cruising experiences.
• Custom Tours Bespoke tour design service creating tailor-made independent trips with flexible itineraries, duration, and budget to suit individual client interests and preferences. Aimed at travelers seeking unique, personalized multi-destination journeys.
• Voyager Club Experience Complimentary onboard benefits package for Renshaw Travel cruise clients including an experienced on-board host, welcome cocktail reception, shore events, and onboard credit. Available to clients booking cruises through the agency.
• Renshaw Wellness Collection Wellness-focused travel brand developed by Carly and Jessica Renshaw highlighting unique wellness resorts, transformative travel experiences, and bespoke wellness journeys. Targeted at travelers seeking holistic, health-oriented luxury travel.
• Corporate Travel Corporate travel booking service for film industry clients across Vancouver, Los Angeles, and New York, with extensive training in corporate travel and trip logistics.
• Disney Vacation Planning Specialized Disney Parks, Disney Cruises, Universal Parks, and family vacation planning service delivered by a College of Disney Knowledge graduate. Targeted at families seeking guided Disney park and cruise experiences.

Quantifiable outcome

• Clients receive VIP guest treatment with privileged access and exclusive perks including complimentary room upgrades, daily breakfast for two, and resort/spa credits

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core.

• VirtuosocoreChannel Partner/ Reseller/ DistributorVirtuoso is the industry’s leading luxury travel network of more than 1,000 best hotels, cruise lines, tour operators, and travel agents. Renshaw Travel is a member of Virtuoso, enabling clients to receive VIP guest treatment with privileged access, complimentary room upgrades, daily breakfast for two, spa credits, and resort credits at partner properties worldwide. Only 1% of all travel agencies are invited to join Virtuoso.
• Four Seasons Hotels and ResortscoreGTM or Marketing PartnerRenshaw Travel is a Four Seasons Preferred Partner, an exclusive invitation-only network of high-end travel consultants. Clients receive daily breakfast for two, room category upgrades when available, arrival amenities, $100 USD food and beverage credit, and complimentary WiFi at Four Seasons properties worldwide.
• BelmondcoreGTM or Marketing PartnerRenshaw Travel is a member of the Belmond Bellini Club. Clients receive daily breakfast for two, hotel/resort credit of up to $200, complimentary upgrade based on availability, high-speed internet, and VIP courtesies in their room. A US$500 gift voucher is presented on behalf of Renshaw Travel for bookings worth a minimum of US$5,000.
• Hyatt Hotels CorporationcoreGTM or Marketing PartnerRenshaw Travel is a member of Hyatt Privé, a collective of world-class travel curators. Clients receive welcome amenities, complimentary upgrades when available, priority early check-in/late check-out, daily complimentary full breakfast for two, and $50-$100 property credit per stay at Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, or The Unbound Collection by Hyatt.
• Mandarin Oriental Hotel GroupcoreGTM or Marketing PartnerRenshaw Travel is a member of the Mandarin Oriental Fan Club. Clients receive $100 Food & Beverage or Spa Credit per room per stay, complimentary full breakfast daily for two, one category room upgrade based on availability, unlimited in-room wireless internet, 4 PM late check-out, and priority waitlist clearance.
• Marriott InternationalcoreGTM or Marketing PartnerRenshaw Travel participates in Marriott's STARS Program (St. Regis, Ritz-Carlton, Ritz-Carlton Reserve, The Luxury Collection, BVLGARI, EDITION) and Luminous Program (W Hotels, JW Marriott, Autograph Collection, Westin, Marriott, Le Meridien, Renaissance, Tribute Portfolio). Clients receive complimentary daily breakfast for two, priority complimentary room upgrades, complimentary Wi-Fi, hotel credit of $100 USD, and early check-in/late check-out.
• Oetker CollectioncoreGTM or Marketing PartnerRenshaw Travel is an Oetker Collection Pearl Partner. Clients receive one category room upgrade at time of booking, complimentary high-speed internet, priority access to courtesy car, daily full American breakfast for two, and 85€ food and beverage or Spa credit (increasing to 170€ for stays of 2+ nights) at Masterpiece Hotels including Le Bristol Paris, Brenners Park-Hotel & Spa, Eden Rock St Barths, Fregate Island Private, and others.
• Shangri-La Hotels and ResortscoreGTM or Marketing PartnerRenshaw Travel is a Shangri-La Hotels and Resorts Luxury Circle Partner. Clients receive upgrade to next room type at booking, hotel credit of USD50/USD100 or 10% of average daily room rate, complimentary full breakfast for two, VIP welcome amenity, early check-in and late check-out, and a strict no-walk policy.
• The Dorchester CollectioncoreGTM or Marketing PartnerRenshaw Travel is a member of The Dorchester Diamond Club. Guests receive guaranteed one category upgrade at booking, credit of 100 units of local currency once per stay per bedroom, daily complimentary full breakfast for two, and daily complimentary internet at Dorchester properties.
• The Peninsula HotelscoreGTM or Marketing PartnerRenshaw Travel is a member of The Peninsula Pen Club. Clients receive Peninsula Time (flexible check-in/check-out anytime), guaranteed 30-minute spa treatment extension, 2 full American breakfasts daily, and complimentary welcome amenities at Peninsula properties.
• Rocco Forte HotelscoreGTM or Marketing PartnerRenshaw Travel is a member of the Rocco Forte Knights Club. Clients receive complimentary full American breakfast daily, $100-$200 hotel credit per stay for rooms and suites, highest priority upgrades and early check-in/late check-out, 20% off spa services, and complimentary high-speed WiFi.
• Rosewood Hotels and ResortscoreGTM or Marketing PartnerRenshaw Travel is a Rosewood Elite member, an invitation-only program for luxury travel specialists. Clients receive daily breakfast for up to two people per bedroom, complimentary one-category upgrade, a note and amenity from the property Managing Director, personalized welcome, and pre-registration prior to arrival.
• IHG (InterContinental Hotels Group)coreGTM or Marketing PartnerRenshaw Travel participates in IHG's Luxury & Lifestyle program for qualified travel agencies. For the Luxury Collection (Regent, InterContinental, Kimpton, Hotel Indigo), clients receive breakfast for two daily, $100 USD value-added amenity, room upgrade, complimentary Wi-Fi, and guaranteed 2 PM late check-out. Lifestyle Collection clients receive $50 USD amenity, room upgrade, and late check-out.

Scale indicators3 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Protravel International: Protravel International is a leading US-based luxury travel agency and longstanding Virtuoso member agency with a similar high-touch, advisor-led model serving HNW clients across hotels, cruises, and custom tours. It is one of the most directly comparable boutique-to-mid-size luxury travel agencies in the Virtuoso network.
• Frosch Travel: Frosch is a major Virtuoso-affiliated luxury and corporate travel agency with deep advisor expertise and preferred partner relationships comparable to Renshaw's. It serves HNW leisure and corporate clients globally through a specialist-advisor model.
• TravelStore: TravelStore is a California-headquartered luxury travel agency and Virtuoso member with a specialist-advisor model and award-winning status, serving affluent leisure and corporate clients. Highly comparable in size, brand positioning, and supplier relationships.
• Andavo Travel: Andavo Travel is a Virtuoso member agency specializing in luxury leisure and custom itineraries, with a similar boutique-advisor structure and emphasis on preferred supplier perks. Comparable in size and service model.
• Altour: Altour is a global luxury travel management company offering both leisure and corporate travel with a specialist-advisor approach. It competes for the same HNW clientele and holds similar preferred-partner relationships with major luxury hotel brands.
• Accolade Travel (formerly Coastline Travel): Accolade Travel is a Canadian luxury travel agency (Vancouver-based) with a Virtuoso membership and advisor-led luxury travel model. It is one of the most direct geographic competitors to Renshaw in the Canadian HNW market.

Broad incumbents

• Cox & Kings: Cox & Kings is a large, established luxury tour operator with significant global presence in custom and escorted tours. While much larger and more diversified, it competes for the same HNW custom-tour customer base.
• Abercrombie & Kent: Abercrombie & Kent is a globally established luxury tour operator offering bespoke, high-end itineraries worldwide. It competes with Renshaw's custom tour offering for affluent travelers seeking Africa, Asia, and Latin America experiences.

Emerging players

• Micato Safaris: Micato is a boutique luxury safari operator with strong Virtuoso ties, frequently booked through Renshaw (e.g., the Kenya/Tanzania 'Grand Safari' testimonial). It represents the type of niche, high-end operator Renshaw curates for its clients.
• Embark Beyond: Embark Beyond is a growing tech-enabled luxury travel advisory that combines human expertise with modern digital tools, targeting the same HNW clientele. It represents the emerging tech-forward competitive threat to traditional boutique agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RenshawTravel
• Instagraminstagram.com/renshawtravel
• Xx.com/renshawtravel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Renshaw Travel