EPB Electric Power

What EPB Electric Power does

EPB (Electric Power Board) is a publicly chartered municipal electric utility authority headquartered at 10 West M.L. King Blvd in Chattanooga, Tennessee, founded in 1935. It distributes electricity to residential and business customers across an exclusive service territory in the Chattanooga area, operating what it describes as the nation's first community Automated Grid — a real-time power distribution system that automatically reroutes electricity to minimize outages. EPB has evolved from a traditional electric utility into a vertically integrated energy and connectivity provider, deploying a 100% fiber optic network that supports its own electric distribution infrastructure and consumer broadband, television, and voice services.

EPB's product portfolio is anchored by FiSpeed Internet (fiber broadband with symmetrical speeds up to 25 Gbps), Fi TV (IP-delivered television with DVR, restart, and multi-device streaming), Fi Phone (Basic, LD 120, Unlimited, and International plans), and Smart Net Plus WiFi for home networking. Supporting products include the MyEPB mobile app, PrePay Power and Levelized Billing programs, Solar Share and Home Uplift energy efficiency initiatives, and EPB Energy Pros in-home consultations. The company also operates EPB Broadband Solutions (wholesale broadband for institutional customers) and the EPB Quantum Center, the nation's first community quantum computing and networking facility. Pricing is subscription-based with monthly billing, no contracts, free installation, and no data caps; premium 2.5 Gig service is offered at $97.99/month and Smart Net Plus WiFi at $17.99/month.

The business model is direct-to-consumer distribution to the Chattanooga metro, with revenue generated from recurring residential and business subscriptions, rate-regulated electric sales, fuel cost adjustments, and managed grid services. EPB has no private equity backing, no parent company, and is not publicly traded; it is community-owned under Tennessee state law. The leadership team comprises David Wade (President and CEO), Greg Eaves (Executive Vice President and CFO), and Marie Webb (Senior Vice President of Human Resources and Chief Talent and Inclusion Officer). Distribution is omnichannel — online self-serve portal, 24/7 phone support, a physical office, a business portal, and a mobile app — with marketing conducted via the company website, social media, community programs, and a blog.

Name

EPB Electric Power

Legal name

EPB

Website

https://epbfi.com

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

11–50 employees

Short description

EPB is a Chattanooga-based municipal electric utility authority that distributes electricity and operates a 100% fiber optic network offering broadband, TV, and phone services to residential and business customers across its exclusive Tennessee service territory.

Ownership category

akta.pro rank

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Internet Services: Fiber optic internet service subscription including FiSpeed Internet plans ranging from basic to premium 2.5 Gig speeds
2. Television Services: Fi TV packages providing television service powered by fiber internet with entertainment box and streaming capabilities
3. Phone Services: Phone service plans including Basic, LD 120 (2 hours long distance), and Unlimited long distance options
4. Energy Services: Electric utility services for residential customers with rate plans, fuel cost adjustment, and renewable energy options
5. Smart Grid Services: Advanced automated grid infrastructure services for improved reliability and outage management

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

EPB is a municipal electric utility authority that distributes electricity and provides fiber optic internet (FiSpeed Internet, up to 25 Gigs symmetrical), television (Fi TV), and phone services (Fi Phone) to residential and business customers across the Chattanooga, Tennessee area. The company operates over a 100% fiber optic network, runs the nation's first community Automated Grid, and operates the EPB Quantum Center, the nation's first quantum computing and networking center.

Product overview

EPB Electric Power operates as a municipal utility and telecommunications provider offering an integrated suite of services. The core product portfolio includes FiSpeed Internet (fiber optic internet with speeds up to 25 Gigs), Fi TV (streaming television service), and phone services (Basic, LD 120, Unlimited, and International). Supporting products include Smart Net Plus WiFi for advanced home networking, MyEPB Mobile App for bill management and outage reporting, and EPB PowerShare for community assistance. The company also operates EPB Quantum Center (the nation's first quantum computing and networking center) and provides wholesale broadband solutions through EPB Broadband Solutions. Energy services are anchored by the Automated Grid platform which provides automatic power rerouting for outage prevention. The architecture combines a 100% fiber optic network infrastructure serving both residential and business customers with energy distribution and emerging quantum technology services.

Differentiator

Problem solved

Functional benefit

Brands

• FiSpeed Internet: High-speed fiber optic internet service offering symmetrical upload and download speeds up to 25 Gigs
• Fi TV
• Fi Phone
• Smart Net Plus WiFi
• EPB PowerShare
• HCS EdConnect
• EPB Quantum
• EPB Broadband Solutions
• Home Uplift

Products and services

• FiSpeed Internet Fiber optic internet service offering symmetrical upload and download speeds up to 25 Gigs, delivered over EPB's 100% fiber optic network with no data caps, no contracts, and free installation for residential and business customers in the Chattanooga service area.
• Fi TV Television service powered by EPB's fiber internet, offering streaming on up to 10 devices simultaneously, unlimited DVR recordings, and restart/replay features for live TV up to 3 days later, targeted at residential subscribers in the Chattanooga area.
• Fi TV Entertainment Box Set top box hardware device for the Fi TV service that enables the streaming television experience on household televisions.
• Smart Net Plus WiFi Advanced WiFi technology service that keeps home entertainment devices, smart appliances, and other connected devices running at maximum speeds, with free service calls for WiFi maintenance, sold as an add-on subscription to FiSpeed Internet customers.
• Phone Services Residential landline phone service offered as Basic, LD 120 (2 hours long distance included), Unlimited (unlimited long distance), and International Calling plans, providing low-cost long distance and full feature phone service over EPB's network for Chattanooga households.
• International Phone International calling service providing worry-free overseas calling with exceptional clarity at competitive international rates for residential customers.
• Electric Power Service Core electric utility distribution service providing residential and commercial customers in the Chattanooga area with dependable electricity supply, rate plan options, fuel cost adjustment, automated grid reliability, and renewable energy programs.
• EPB Quantum Center The nation's first quantum computing and networking center, operated by EPB to provide quantum computing and networking capabilities and to position Chattanooga as a hub for the quantum industry.
• EPB Broadband Solutions Wholesale broadband services for institutional and business customers, leveraging EPB's 100% fiber optic network to deliver high-capacity connectivity solutions.
• PrePay Power Prepaid electricity service allowing residential customers to pay for energy in advance with pay-as-you-go billing and flexible payment timing.
• Solar Share Community solar renewable energy program enabling residential customers to participate in solar energy generation and support renewable power in the Chattanooga service area.
• EPB Energy Pros Energy consultation service offering residential customers home energy checkups, bill analysis, solar installation consultation, and connections to EPB-approved contractors.

Quantifiable outcome

• Automated power rerouting to minimize outages
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature4 records

Partnerships

One partnership is on record.

• MyBundle (mybundle.tv)minorGTM or Marketing PartnerEPB MyBundle partnership providing TV cord-cutting assistance to customers, directing them to mybundle.tv for explore marketplace and bundle finding tools

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jackson Energy Authority: Tennessee municipal utility providing electric, fiber, and telecom services in Jackson, TN. Most directly comparable to EPB as a Tennessee-based municipal electric + fiber utility with similar product mix.
• Dalton Utilities: Georgia municipal utility operating electric, fiber broadband, and telecom services. Closely comparable to EPB as a community-owned combined electric + fiber utility in the Southeast US.
• Cedar Falls Utilities: Iowa municipal utility offering electric, fiber internet, TV, and phone. Directly comparable to EPB as a multi-service municipal utility with fiber-to-the-home leadership.
• Bristol Tennessee Essential Services: Tennessee municipal utility providing electric, fiber optic, and telecom services. Direct peer to EPB as another Tennessee municipal electric + fiber provider with similar service structure.
• Longmont Power & Communications: Colorado municipal electric and fiber utility. Comparable to EPB as a city-owned combined electric and fiber broadband provider serving a defined municipal territory.

Broad incumbents

• Comcast (Xfinity): Nation's largest cable broadband and TV provider, competing directly with EPB's FiSpeed Internet and Fi TV in the Chattanooga market. A broad incumbent rather than a municipal operator.
• AT&T: Major incumbent wireline and wireless carrier offering fiber internet, TV, and phone in the Chattanooga area. Broad incumbent competing with EPB's telecom stack.
• Google Fiber: National fiber-to-the-home operator known for high symmetrical speeds. Comparable to EPB's positioning as a fiber-first broadband alternative to cable incumbents.
• Verizon Fios: Major fiber broadband and TV provider in the Northeast US, with growing 5G home internet nationwide. Closest large-scale fiber broadband incumbent to EPB's model.

Emerging players

• Ting Internet: Emerging fiber-to-the-home ISP expanding in select US cities, focused on high customer service and symmetrical fiber speeds. Comparable to EPB as a fiber-focused broadband challenger in specific markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EPB_Chattanooga
• YouTubeyoutube.com/@EPBofChattanooga
• Facebookfacebook.com/EPBChattanooga
• LinkedInlinkedin.com/company/epbofchattanooga
• Instagraminstagram.com/epbchattanooga

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EPB Electric Power