State Revenue Office Victoria

What State Revenue Office Victoria does

The State Revenue Office (SRO) Victoria is a statutory government agency of the Victorian Government, established in 1992 and headquartered in Melbourne, Australia, responsible for administering and collecting the State of Victoria's taxes, levies, duties, and grant programs. Its remit spans land transfer (stamp) duty, land tax, vacant residential land tax, payroll tax, commercial and industrial property tax, motor vehicle duty, gambling taxes (wagering and betting, casino, keno), and a range of levies including the congestion levy, short stay levy, commercial passenger vehicle service levy, windfall gains tax, and the Emergency Services and Volunteers Fund. It also disburses policy-driven programs such as the $10,000 First Home Owner Grant and maintains the Unclaimed Money Register. It serves property buyers and owners, Victorian employers and businesses, companies and trusts, charities and not-for-profits, agricultural and wine producers, and vehicle owners and operators — an essentially horizontal base spanning all taxpaying individuals and entities in Victoria.

Operationally, the SRO runs a multi-platform digital self-service ecosystem comprising dedicated online portals — Duties Online (land transfer duty lodgement, trust declarations, landholder acquisition statements), PTX Express (payroll tax returns and annual reconciliation), My Land Tax, the Property Clearance Certificates Portal, AutoPay direct-debit instalments, the Vacant Residential Land Tax Portal, and the Short Stay Levy Portal — supplemented by online calculators for land transfer duty and land tax. Land transfers are lodged and finalised electronically through integration with Electronic Lodgement Network Operators (ELNOs), and First Home Owner Grant applications are processed via a network of approximately 70+ approved banks and credit unions acting as agents. The organisation has no public API and no consumer mobile app.

As a government state entity wholly owned and controlled by the Victorian Government and operating under the authority of the Commissioner of State Revenue, the SRO has no commercial revenue model, charges no fees for its services, and has no private ownership, venture capital, or public shareholders. Tax rates and duties are set by legislation and vary by property value, taxpayer status, and transaction type. It employs an estimated 501–1,000 people and reaches its constituents primarily through its website, email newsletters, webinars and in-person regional education sessions, news releases, and a LinkedIn presence, with phone and fax support but no walk-in service.

Name

State Revenue Office Victoria

Legal name

State Revenue Office Victoria

Website

https://sro.vic.gov.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

501–1,000 employees

Short description

State Revenue Office Victoria is the Victorian Government's statutory agency administering and collecting state taxes, duties, levies and grants — including land tax, stamp duty, payroll tax and the First Home Owner Grant — for property owners, businesses and individuals across Victoria, Australia.

Ownership category

akta.pro rank

Product category

State Tax Administration

NAICS

Public Finance Activities (921130), Other General Government Support (921190)

akta.pro primary industry

State/Provincial Taxation & Revenue Administration (BPAIABAD)

akta.pro secondary industries

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Withholding & Payroll Tax Administration (BPAIADAI), Tax Return Filing, Processing & Assessment (BPAIADAC), Tax Policy, Legislation & Rulings (BPAIADAA), Dispute Resolution, Appeals & Tax Tribunals (BPAIADAK)

Keywords

• State tax administration
• Land transfer duty
• Payroll tax management
• First home owner grant
• Revenue collection services

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Distribution channels4 records

Marketing channels6 records

Core offering

The State Revenue Office Victoria administers and collects Victorian state taxes, duties, levies, and grants — including land transfer (stamp) duty, land tax, payroll tax, vacant residential land tax, commercial and industrial property tax, motor vehicle duty, gambling taxes and various other levies — while also delivering grant programs such as the First Home Owner Grant. It supports compliance via a suite of dedicated online self-service portals, interactive tax calculators, electronic lodgement integration, and an approved bank/credit-union agent network.

Product overview

The State Revenue Office Victoria operates as a government tax administration agency managing a comprehensive portfolio of state taxes, levies, grants, and associated online services. The organization offers a multi-platform digital ecosystem consisting of dedicated online portals (Duties Online, PTX Express, My Land Tax, Property Clearance Certificates Portal, AutoPay, Vacant Residential Land Tax Portal, Short Stay Levy Portal) alongside core tax products including Land Transfer (Stamp) Duty, Land Tax, Vacant Residential Land Tax, Short Stay Levy, Payroll Tax, Commercial and Industrial Property Tax, Motor Vehicle Duty, Commercial Passenger Vehicle Service Levy, Congestion Levy, Emergency Services and Volunteers Fund, Windfall Gains Tax, Insurance Duty, and various gambling taxes. Support programs include the First Home Owner Grant ($10,000 grant) and revenue management services such as the Unclaimed Money Register. The organization also provides calculator tools for land transfer duty and land tax estimation. The digital service infrastructure enables electronic lodgement of duty transactions, land transfers via ELNOs, payroll tax management, and automated payment options, serving individuals, businesses, and organizations across Victoria.

Differentiator

Problem solved

Functional benefit

Products and services

• Land Transfer (Stamp) Duty State tax paid when buying or acquiring property in Victoria, including residential, commercial, and rural property. Amount depends on dutiable value, buyer residency status, and eligibility for exemptions or concessions (including first home buyer, off-the-plan, pensioner, family farm, and young farmer concessions). Lodged via Duties Online portal and finalised through ELNOs in the conveyancing flow.
• First Home Owner Grant $10,000 grant payment to eligible first home buyers to help buy or build a new home in Victoria, applicable to newly constructed properties valued up to $750,000. Applications are processed via an approved agent network of approximately 70+ banks and credit unions or directly with the SRO.
• Land Tax Annual state tax assessed on land ownership in Victoria based on the total taxable value of all land owned by a taxpayer, excluding exempt land such as a principal place of residence. Managed via the My Land Tax self-service portal with optional AutoPay direct debit for instalments.
• Vacant Residential Land Tax State tax on residential land that is vacant for more than six months in a calendar year, designed to increase housing supply in Victoria. Managed via dedicated VRLT online portal for notifications and payments.
• Short Stay Levy State levy on short-stay accommodation bookings of less than 28 consecutive days in Victoria, payable by accommodation providers. Registration, return lodgement, and payment handled via the Short Stay Levy portal.
• Payroll Tax State tax on wages paid by Victorian employers, with threshold-based progressive rates and grouping provisions. Monthly returns, annual reconciliation, and employer detail updates are managed via the PTX Express portal.
• Commercial and Industrial Property Tax Annual state property tax progressively replacing land transfer duty and landholder duty for commercial and industrial properties in Victoria, payable by landowners of qualifying commercial and industrial property.
• Motor Vehicle Duty Duty payable by vehicle owners when registering or transferring a motor vehicle in Victoria, calculated on vehicle value and type.
• Commercial Passenger Vehicle Service Levy Per-trip state levy on every commercial passenger vehicle trip (taxi, hire-car, ride-share) in Victoria, payable by operators.
• Congestion Levy Annual state levy on off-street parking spaces in designated areas of inner Melbourne, payable by parking-space providers and aimed at reducing traffic congestion.
• Emergency Services and Volunteers Fund Annual state levy on Victorian property owners that supports Victoria's emergency services and disaster response capability, calculated based on property type and capital improved value.
• Windfall Gains Tax State tax on Victorian land value increases exceeding $100,000 caused by government rezoning decisions, payable by landowners benefiting from the rezoning uplift.
• Unclaimed Money Register Public register and search service for unclaimed funds held by Victorian entities — including dividends, unpresented cheques, and unclaimed gaming winnings — held for 12 months or more, enabling rightful owners to claim balances.
• Insurance Duty State duty on insurance policies covering Victorian property, vehicles, and other non-business classes (business insurance duty abolished in Victoria).
• Gambling Taxes (Wagering and Betting, Casino, Keno) State taxes on gambling operators in Victoria, including tax on net wagering revenue for wagering and betting operators, tax on casino operations and gaming revenue, and a monthly tax on keno gaming operators.
• Livestock Duty State duty payable on the sale of livestock in Victoria, assessed and collected through approved livestock agents acting on behalf of the SRO.
• Growth Areas Infrastructure Contribution and Metropolitan Planning Levy One-time state charges on land in Melbourne's growth areas when bought, subdivided, or developed (Growth Areas Infrastructure Contribution), plus the Metropolitan Planning Levy on certain development projects in the Melbourne metropolitan area — payable by property developers.
• Duties Online Self-Service Portal Self-service electronic portal enabling taxpayers, conveyancers, and legal professionals to lodge and manage land transfer duty transactions, trust declarations, and landholder acquisition statements online, integrated with Electronic Lodgement Network Operators (ELNOs).
• PTX Express Self-Service Portal Online self-service portal for Victorian employers to manage payroll tax, lodge monthly returns, complete the annual reconciliation, and update employer details.
• My Land Tax and AutoPay Service Combined self-service portal and automatic payment service for land tax obligations: landowners can view assessments, update details, and enrol in AutoPay instalment payments for land tax and vacant residential land tax via direct debit.
• Property Clearance Certificates Portal Online portal enabling parties to property transactions (typically through their conveyancer or lawyer) to apply for, update, and manage property clearance certificates confirming the land tax status of a property as part of settlement.
• Online Tax Calculators (Land Transfer Duty and Land Tax) Interactive online calculators that let property buyers and owners estimate their land transfer (stamp) duty and land tax obligations, factoring in eligibility for first home buyer assistance, principal place of residence concessions, and pensioner reductions.

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Approved banks and credit unionscoreChannel Partner/ Reseller/ DistributorA network of approximately 70+ approved banks and credit unions that can lodge First Home Owner Grant applications on behalf of applicants. These approved agents check eligibility, verify identity, and handle supporting documentation for grant applications.
• Electronic Lodgement Network Operators (ELNOs)coreTechnology or IntegrationElectronic Lodgement Network Operators enable online lodging of land transfers and finalisation through Duties Online system for the conveyancing industry.

Recent moves6 records

Expansion highlights4 records

Regional players

• Revenue NSW: New South Wales' state revenue authority administering stamp duty, land tax, payroll tax, and First Home Owner Grant. The closest functional peer to SRO Victoria, with an overlapping product portfolio but operating in a different state jurisdiction.
• Queensland Revenue Office: Queensland's state revenue office administering transfer duty, land tax, payroll tax, and betting/gaming taxes. Comparable in mandate and tax portfolio to SRO Victoria, with jurisdiction-specific differences in rates and exemptions.
• RevenueSA: South Australia's revenue branch within Treasury, administering stamp duty, land tax, payroll tax, and gambling taxes. Directly comparable to SRO Victoria in scope and delivery model.
• Office of State Revenue (Western Australia): Western Australia's state revenue authority administering transfer duty, land tax, payroll tax, and insurance duty. Operates as the WA functional equivalent of SRO Victoria with similar product set and statutory mandate.
• State Revenue Office Tasmania: Tasmania's state revenue office with shared name and mandate to SRO Victoria. Administers duties, land tax, payroll tax, and First Home Owner Grant with the same core operating model.
• ACT Revenue Office: Australian Capital Territory's revenue authority covering duties, land tax, payroll tax, and conveyancing duties. Smaller jurisdiction but directly comparable in functions and digital self-service delivery to SRO Victoria.
• Territory Revenue Office (NT): Northern Territory's revenue function within Treasury, administering payroll tax, stamp duty, and gambling taxes. Smaller scale but functional analogue to SRO Victoria for NT-based taxpayers.

Broad incumbents

• Australian Taxation Office: Federal tax administrator for income tax, GST, superannuation, and excise. Overlaps with SRO Victoria on payroll tax withholding interactions and broader taxpayer compliance, but operates at national scale with a much broader mandate.
• Department of Treasury and Finance Victoria: Parent department within the Victorian Government that oversees the SRO and broader fiscal policy. Provides the institutional and budget context within which SRO Victoria operates and sets the policy direction for state taxation.

Others

• Wolters Kluwer (CCH Tax & Accounting): Global provider of tax compliance, research, and workflow software used by tax practitioners and corporate tax departments. Comparable in that it enables the tax compliance workflows that agencies like SRO Victoria ultimately receive, but it operates as a private-sector technology vendor rather than a tax authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/state-revenue-office
• Xx.com/srovictoria

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about State Revenue Office Victoria