Benchmark Family Services
Benchmark Family Services is a private therapeutic foster care agency operating 25+ offices across Indiana, Kentucky, and Pennsylvania, serving abused and neglected children and youth through state-contracted treatment foster homes, case management, and clinical support services.
- Company typePrivate
- Founded1994
- HeadquartersNew Carlisle, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Benchmark Family Services does
Benchmark Family Services, Inc. is a private, Ohio-domiciled therapeutic foster care agency founded in March 1994 as the combined entity of multiple foster care providers. Headquartered in New Carlisle, Ohio, it operates over 25 offices across Indiana, Kentucky, and Pennsylvania and employs more than 300 staff with extensive social work experience. Its core service is treatment foster care for children and adolescents who have experienced severe neglect or abuse, or present with emotional, mental, or physical disabilities. Supporting services include case management, Therapeutic Support Specialist (TSS) staffing, foster parent training (including virtual training), respite care, coordinated wraparound services, and monthly program outcome reporting.
The operating model pairs licensed therapeutic foster parents (recruited and trained in-house) with clinical and case management staff; outcomes are tracked in ASIware, the placement-management and case-management platform provided through partner Admin Solutions, Inc. (ASI). Benchmark holds a CARF Three Year Accreditation for therapeutic foster care and is a member of IARCA, the Indiana Association of Resources and Child Advocacy. The primary customer is state child welfare agencies in Indiana, Kentucky, and Pennsylvania; foster parents represent a secondary, mission-critical channel since they deliver the actual care. The company employs experienced state-specific program directors, an internal Director of Training, and a Director of Operations on the corporate staff, and is governed by a Board of Directors and Advisory Board. No revenue, funding rounds, or PE/VC ownership were disclosed in the source material, consistent with its nonprofit governance and state-contract revenue model.
Benchmark Family Services firmographics
Firmographics- Name
- Benchmark Family Services
- Legal name
- Benchmark Family Services, Inc.
- Website
- https://benchmarkfamilyservices.org
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Benchmark Family Services is a private therapeutic foster care agency operating 25+ offices across Indiana, Kentucky, and Pennsylvania, serving abused and neglected children and youth through state-contracted treatment foster homes, case management, and clinical support services.
- Ownership category
- akta.pro rank
Benchmark Family Services industry classification
Industry- Product category
- Therapeutic Foster Care Services
- NAICS
- Child and Youth Services (62411), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)
- akta.pro secondary industries
- Family & Parenting Support Services (BPAGAEAC), Family Resource Centers & Wraparound Support Services (EDACALAH)
Keywords
Where Benchmark Family Services is headquartered
LocationHeadquarters
- HQ city
- New Carlisle
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Benchmark Family Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Government Contracts: Contracts with state child welfare agencies (Indiana, Kentucky, Pennsylvania) to provide therapeutic foster care services. Receives per diem payments for foster child placements.
- Foster Parent Per Diem: Provides foster parents with per diem payments for caring for children requiring therapeutic foster care, funded through government contracts with state agencies
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Benchmark Family Services product offering
Product offeringCore offering
Benchmark Family Services operates a network of professional therapeutic foster homes across Indiana, Kentucky, and Pennsylvania that deliver specialized treatment foster care to children and adolescents who have been severely neglected or abused, or who present with emotional, mental, or physical disabilities. The agency contracts with state child welfare agencies to provide these placements, supported by intensive case management, trauma-informed training for foster parents, therapeutic support staff, wraparound coordination, respite care, and ongoing outcome reporting.
Product overview
Benchmark Family Services operates as a private therapeutic foster care agency offering a comprehensive suite of services centered around therapeutic foster care placement and support. The organization provides core services including therapeutic foster care with specialized trained caregivers, foster parent training programs, case management, and coordinated wraparound services. Supporting services include virtual training options, respite care, and program outcome reporting. The company connects children with emotional, behavioral, and mental health needs with trained therapeutic foster families across Indiana, Kentucky, and Pennsylvania. ASIware serves as the primary internal software for placement management tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- Therapeutic Foster Care Services Specialized treatment foster care providing safe and secure environments for children requiring higher levels of care due to mental, emotional, or physical needs. Includes individualized treatment plans, behavioral health services, therapy, and medication monitoring for adolescents and youth referred by state child welfare agencies in Indiana, Kentucky, and Pennsylvania.
- Foster Parent Training Comprehensive pre-service and ongoing training programs for prospective and current therapeutic foster parents. Covers trauma-informed care, behavioral management, effective communication, cultural competency, educational support, and self-care strategies for families caring for children with complex needs.
- Case Management Comprehensive case management provided with frequent and flexible contact throughout the placement process, tailored to meet child needs and foster parent partnerships. Supports goal setting, treatment plan execution, and ongoing coordination of services for children in therapeutic foster placements.
- Coordinated Services and Wraparound Support Intensive wraparound supports coordinated by professional teams collaborating with local community licensed clinicians to ensure regular clinical availability for children in therapeutic foster care. Integrates medical, behavioral, educational, and community resources around each child's needs.
- Therapeutic Support Staff Services Degreed and licensed trauma-informed Therapeutic Support Specialists who work alongside foster parents to provide guidance, behavioral support, and specialized therapeutic care for children with complex emotional, mental, and physical needs.
- Virtual Training Online training sessions and educational resources delivered to current and prospective therapeutic foster parents through Benchmark's calendar of virtual sessions, supporting flexible scheduling of required training hours.
- Respite Care Short-term, temporary relief care provided by licensed caregivers to give therapeutic foster parents scheduled breaks and prevent burnout, while maintaining continuity and safety for children in placement.
- Program Outcome Reports Regular monthly reporting on agency performance metrics including active placements, discharges, favorable discharge rates, adoptions, and length of stay statistics, made publicly available on Benchmark's website.
Quantifiable outcome
- 80% Favorable Discharge Rate (October 2025)
- +5 more outcomes
Companies that use Benchmark Family Services
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Benchmark Family Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Benchmark Family Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Admin Solutions, Inc. (ASI)coreBenchmark contracts with Admin Solutions, Inc. (ASI) to provide management and financial oversight. ASI provides consultation regarding program quality, strategic growth, facilities management, and financial oversight for Benchmark Family Services.
- ASIwarecoreASIware is the primary software application used by Benchmark to track placements, progress of treatment, and case management quality across their therapeutic foster care operations.
- IARCA (Indiana Association of Resources and Child Advocacy)coreIARCA is a 501(c)(4) nonprofit Association founded in 1944 representing approximately 90 member agencies in Indiana providing services including residential care, foster care, transitional living, home-based services, shelter care and crisis stabilization. Benchmark Family Services is a proud member of IARCA, working together to provide better foster care in Indiana.
- State Child Welfare Agencies (Indiana, Kentucky, Pennsylvania)coreBenchmark works alongside referring state child welfare agencies to provide stable and caring placements for youth in need. Services are provided in nondiscriminatory manner without regard to race, sex, color, national origin, ancestry, religious creed, disability, and age.
Scale indicators10 records
Recent moves7 records
Expansion highlights5 records
Benchmark Family Services competitors and assessment
Company assessmentBroad incumbents
- Boys Town: Nationally known nonprofit providing residential, foster family services, behavioral health, and parenting programs. Broader scope than Benchmark but overlapping in therapeutic foster care and family-based placements.
- Devereux Advanced Behavioral Health: Large national nonprofit operating residential treatment, foster care, and behavioral health programs for children and adolescents nationwide. Offers overlapping therapeutic foster care services but as part of a much broader behavioral health portfolio.
Direct peers
- KVC Health Systems: Midwest-headquartered nonprofit providing foster care, adoption, in-home family services, and behavioral health care across multiple states. Comparable scale and service breadth to Benchmark with overlapping geographies in Indiana and Kentucky.
- Youth Villages: Large nonprofit providing residential, treatment foster care, and intensive in-home services to children with emotional and behavioral challenges across multiple states. Competes with Benchmark for state child welfare contracts and uses similar outcome-measurement practices.
- Specialized Alternatives for Families and Youth (SAFY): Nonprofit providing therapeutic foster care, adoption, and family preservation services in multiple states including Indiana and Kentucky. Directly comparable to Benchmark in service model and target referral sources.
- Bellefaire JCB: Cleveland-based nonprofit providing residential, foster care, and behavioral health services for children, including therapeutic treatment foster care across Ohio and the Midwest. Highly comparable service model, geography, and target populations to Benchmark.
- National Youth Advocate Program (NYAP): National nonprofit providing therapeutic foster care and community-based services for children and families across multiple U.S. states. Direct competitor to Benchmark in the multi-state therapeutic foster care RFP market, especially in Indiana and Kentucky where both operate.
- Pressley Ridge: Pittsburgh-based nonprofit serving children, youth, and families through residential, community-based, and educational programs including therapeutic foster care. Highly comparable to Benchmark given shared mission, multi-office Pennsylvania presence, and CARF-aligned service model.
- Presbyterian Children\u2019s Homes and Services: Midwest nonprofit providing foster care, adoption, and residential treatment across multiple states. Comparable scale, service mix, and Medicaid/state contracting model to Benchmark in the foster care space.
- Baptist Children\u2019s Homes and Family Ministries (BCH) / Sankofa \u2013 referenced variously as Diakon or similar: Faith-based nonprofit providing therapeutic foster care, residential, and family services in the Mid-Atlantic/Midwest. Comparable contracting model with state agencies and overlapping geographic footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Benchmark Family Services social profiles
Digital presenceBenchmark Family Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Benchmark Family Services leadership team
Management profileNumber of profiles
Profiles22 records
Benchmark Family Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Benchmark Family Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Benchmark Family Services
What does Benchmark Family Services do?
Benchmark Family Services operates a network of professional therapeutic foster homes across Indiana, Kentucky, and Pennsylvania that deliver specialized treatment foster care to children and adolescents who have been severely neglected or abused, or who present with emotional, mental, or physical disabilities. The agency contracts with state child welfare agencies to provide these placements, supported by intensive case management, trauma-informed training for foster parents, therapeutic support staff, wraparound coordination, respite care, and ongoing outcome reporting.
Is Benchmark Family Services a public or private company?
Benchmark Family Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Benchmark Family Services founded?
Benchmark Family Services was founded in 1994. It employs 251 to 500 people.
Where is Benchmark Family Services based?
Benchmark Family Services is headquartered in New Carlisle, United States, in the North America region.
How does Benchmark Family Services make money?
Two revenue lines are on record. Government Contracts are the primary driver. The others are foster Parent Per Diem.
Who are Benchmark Family Services's main competitors?
Broad incumbents on record are Boys Town and Devereux Advanced Behavioral Health. Direct peers are KVC Health Systems, Youth Villages, Specialized Alternatives for Families and Youth (SAFY), Bellefaire JCB, National Youth Advocate Program (NYAP), Pressley Ridge, Presbyterian Children\u2019s Homes and Services and Baptist Children\u2019s Homes and Family Ministries (BCH) / Sankofa \u2013 referenced variously as Diakon or similar.
Does Benchmark Family Services have an API?
No public API is recorded for Benchmark Family Services.
What industry is Benchmark Family Services in?
Benchmark Family Services's product category is Therapeutic Foster Care Services. Its primary akta.pro industry code is BPAGADAO, Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 62411 and its SIC code is 8300.