Forex
Forex World Pty Ltd is a family-owned Australian remittance and cargo company, founded in 1997, serving the Filipino expatriate community in Australia with money transfers, balikbayan box shipping, travel, and food delivery to the Philippines via a proprietary online portal and partner bank network.
- Company typePrivate
- Founded1997
- HeadquartersIngleburn, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Forex does
Forex World Pty Ltd is an Australian proprietary limited company, headquartered in Ingleburn, NSW, that has operated since July 1997 as the Australian arm of the global Forex Organization (which traces back to 1983 in the United States). The company serves Filipino expatriates in Australia, providing cross-border remittance to the Philippines alongside complementary cargo (Forex Cargo, balikbayan boxes), travel (Forex Travel), and food-delivery (Jollibee, Max's Restaurant) services. It is family-owned and operated, founded by the late Mrs. Ines C. Campos and currently run by Managing Director Mr. Enrique Campos and family members; no external institutional investors are indicated.
The company's core technology is the proprietary F.I.R.S.T. (Forex International Remittance Service Technology) online portal — a password-protected system launched in 2013 and substantially overhauled in 2018 — which supports bank credit, cash pick-up, door-to-door delivery, bill payment, and meal-package transactions. Customer onboarding is handled via RapID Check, an electronic KYC system integrating Equifax ID Matrix and the Australian Government's Document Verification Service, with PayID enabling frictionless inbound bank transfers. On the Philippines side, distribution is executed through partnerships with five major banks (BDO, BPI, Metrobank, Landbank, PNB) and cash pick-up networks (Cebuana Lhuillier, M. Lhuillier), with funds typically available within three hours.
The business model is transaction-fee based, charging flat fees of A$8–A$12 per remittance (capped at A$10,000 per transaction and 5 transactions per customer per week), plus an A$8 flat bill-payment fee and A$10 meal-package service fee. Go-to-market is community-led within the Filipino-Australian diaspora, supported by word-of-mouth, partnerships, and digital channels (website, news portal, Facebook, Twitter, email). The company is registered with AUSTRAC, certified by ARCPA, and operates under Australia's AML/CTF framework — compliance is positioned as a primary differentiator.
Forex firmographics
Firmographics- Name
- Forex
- Legal name
- Forex World Pty Ltd
- Website
- https://forexworld.com.au
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Forex World Pty Ltd is a family-owned Australian remittance and cargo company, founded in 1997, serving the Filipino expatriate community in Australia with money transfers, balikbayan box shipping, travel, and food delivery to the Philippines via a proprietary online portal and partner bank network.
- Ownership category
- akta.pro rank
Forex industry classification
Industry- Product category
- Money Remittance Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- akta.pro primary industry
- Consumer Remittances (P2P) (FSAMAIAA)
- akta.pro secondary industry
- Remittances & Retail FX (Consumer Cross-Border) (FSABAAAK)
Keywords
Where Forex is headquartered
LocationHeadquarters
- HQ city
- Ingleburn
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Forex business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Remittance Transaction Fees: Fees charged per transaction based on transaction type. Options include BDO deposits, cash pick-up, credit to bank accounts, door-to-door delivery, and bill payment. Fees range from $8 to $12 per transaction.
- Bill Payment Services: Flat fee of $8 for paying bills in the Philippines including insurance, cable, phone bills, and financial services
- Meal Package Delivery: $10 service fee for Jollibee and Max's Restaurant meal package deliveries to Philippines
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | BDO Account Deposit and Cash Pick-up |
| Transaction based/ take rate | Pay-as-you-go | Partner Bank Credit to Account |
| Transaction based/ take rate | Pay-as-you-go | Cash Pick-up via Partner Networks |
| Transaction based/ take rate | Pay-as-you-go | Non-Partner Bank and Door-to-Door |
| Transaction based/ take rate | Pay-as-you-go | Bill Payment Service |
| Transaction based/ take rate | Pay-as-you-go | Meal Package Delivery (Jollibee/Max's) |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels5 records
Forex product offering
Product offeringCore offering
Forex World is a multi-service platform for the Filipino diaspora in Australia that sends money, goods and gifts to family members in the Philippines. Its core offering is the F.I.R.S.T. online remittance system, which supports bank account credit, cash pick-up through partner networks, door-to-door cash delivery, bill payment, and meal package delivery (Jollibee, Max's). The platform is supplemented by Forex Cargo (balikbayan box sea freight with online tracking) and Forex Travel (flight booking).
Product overview
Forex World is a multi-service platform offering remittance, cargo, and travel services primarily serving the Filipino diaspora in Australia. The core offering is the F.I.R.S.T. (Forex International Remittance Service Technology) online remittance system, which provides multiple transaction types including Credit to Account, Cash Pick-up, Door-to-Door delivery, Billpay, and Meal Packages. This is supported by the RapID Check electronic identity verification system for customer onboarding. The broader Forex World Group includes Forex Cargo (balikbayan box shipping) and Forex Travel (flight booking), creating an integrated ecosystem for overseas Filipinos to support their families in the Philippines.
Differentiator
Problem solved
Functional benefit
Brands
- F.I.R.S.T. Forex International Remittance Service Technology - the company's online remittance portal system.
- RapID Check
Products and services
- F.I.R.S.T. Online Remittance System Password-protected online remittance portal (Forex International Remittance Service Technology) that lets existing customers in Australia submit remittance instructions to the Philippines, supporting bank transfers, cash pick-up, door-to-door delivery, bill payments and meal package deliveries.
- Credit to Account (Bank-to-Bank Remittance) Remittance service depositing funds directly into a nominated Philippine bank account. Partner banks include BDO, BPI, Metrobank, Landbank and PNB, with funds typically credited within 3 hours and same-day credit for Metro Manila deposits made before the 10:30am EST cut-off.
- Door-to-Door Delivery Traditional remittance service delivering cash directly to beneficiaries anywhere in the Philippines, including outside Metro Manila. Metro Manila door-to-door delivery from A$8 and outside Metro Manila from A$12.
- Cash Pick-up Remittance Remittance service allowing beneficiaries to collect cash from BPI, Cebuana Lhuillier and M. Lhuillier branches across the Philippines, typically within 3 hours of deposit sighting. A$9 flat fee per transaction.
- BDO Kabayan Remittance Special remittance service to BDO Kabayan Savings accounts in the Philippines, including the ability to open new Asenso Kabayan accounts for beneficiaries. Funds typically available within 3 hours.
- Billpay (Philippine Bill Payment) Service enabling customers to pay bills in the Philippines directly through Forex, covering insurance, cable, phone bills and other financial services. Flat A$8 fee regardless of bill amount or institution; bills paid within 2-3 hours of fund sighting.
- Meal Package Delivery (Jollibee and Max's Restaurant) Food delivery service enabling customers to send Jollibee ("Padalang Langhap Sarap") or Max's Restaurant meal packages to beneficiaries in the Philippines for delivery, dine-in or take-out. A$10 service fee per meal package in addition to meal package costs.
- Forex Cargo (Balikbayan Box Shipping) Sea-freight balikbayan box shipping service that delivers personal goods and gifts from Australia to family addresses in the Philippines, with online box tracking during and after delivery. Operates under subsidiary Forex Cargo Pty Ltd and ships weekly.
- Forex Travel Travel agency service offering cheap flights and travel packages, particularly on routes between Australia and the Philippines. Operates under subsidiary Forex Travel Pty Ltd.
- RapID Check Electronic Identity Verification Electronic customer identity verification service used during new remitter onboarding, integrating Equifax ID Matrix and the Australian Government Document Verification Service (DVS) to verify identities against official records in support of AML/CTF compliance.
- Remittance Tracking Online tracking system that lets customers monitor the status of their remittances through partner bank systems such as the BDO Remittance Tracker.
- Box Tracking Online tracking system for balikbayan cargo boxes allowing customers in Australia to track their cargo during transit and after delivery in the Philippines.
Quantifiable outcome
- Funds available within 3 hours for partner bank transactions after deposit sighting
- +2 more outcomes
Companies that use Forex
Customer profileNamed customers9 records
Segments1 record
Ideal customer profiles1 record
Forex technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Forex partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- BDO (Banco De Oro)coreMajor Philippine bank partner providing account credit services, BDO Cash Card Reloads, Cash Pick-up from branches and SM Service Counters. Funds available within 3 hours.
- BPI (Bank of the Philippines Islands)coreMajor Philippine bank partner for credit to account services and cash pick-up. Funds available within 3 hours.
- MetrobankcorePartner bank for credit to account services. Part of Metrobank Premyo sa Padala promo for cash pick-up beneficiaries.
- LandbankcorePartner bank for credit to account services in the Philippines.
- PNB (Philippine National Bank)corePartner bank providing account credit services. One of the largest banks in the Philippines with extensive overseas remittance network.
- Cebuana LhuilliercoreCash pick-up partner with nationwide branch network in Philippines. Available within 3 hours for cash collection.
- M. LhuilliercoreCash pick-up partner (ML Kwarta Padala) with extensive Philippine network. Available within 3 hours.
- Allied BankminorPartner bank for account credit services in Philippines.
- EquifaxcoreIdentity verification service provider using ID Matrix for customer onboarding KYC compliance under AML/CTF Act. Used for identification purposes only, not credit checks.
- Australian Government Document Verification Service (DVS)coreGovernment identity verification system used during customer onboarding to verify identity against official records.
- BDO Remittance & Jollibee Food CorporationcoreJoint product - Jollibee Padalang Langhap Sarap: first remittance product enabling overseas Filipinos to send Jollibee meal packages to beneficiaries in Philippines with delivery, dine-in, or take-out options.
- Max's RestaurantminorMeal package delivery partnership allowing remitters to send Max's House specialty fried chicken and other Filipino dishes to loved ones in Philippines.
- AUSTRACcoreAustralia's anti-money laundering and counter-terrorism financing regulator. Forex World is a registered remittance provider bound by AML/CTF Act.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Forex competitors and assessment
Company assessmentBroad incumbents
- Western Union: Global remittance incumbent with the largest agent network worldwide, including dense coverage in the AUS-to-PHL corridor and extensive cash-pickup infrastructure in the Philippines. Directly comparable to Forex World in customer use case, though much larger and broader geographically.
- OFX: Australian-listed cross-border payments and FX specialist serving both consumer and SMB remittance corridors. Comparable to Forex World in Australian HQ and AUD-denominated cross-border flows, with broader corridor coverage.
- MoneyGram: Global money transfer operator with strong Philippines payout network and direct competition to Forex World in the AUS-to-PHL corridor. Comparable in service breadth (bank deposit, cash pickup, mobile wallet) and customer segment (diaspora remitters).
Direct peers
- Remitly: Digital-first remittance fintech specializing in immigrant corridors, with the Philippines as a top destination and Australia as a key send market. Directly comparable to Forex World on target customer and corridor; competes primarily on mobile UX and price.
- WorldRemit: Digital remittance platform with strong Philippines payout footprint (bank deposit, cash pickup, mobile wallets). Directly competes with Forex World for Filipino-Australian remitters with a mobile-first experience.
- Xoom (PayPal): PayPal-owned digital remittance service with strong Philippines payout network and mobile-first UX. Directly comparable to Forex World on corridor and target customer; competes on digital convenience and PayPal ecosystem integration.
- Sendito: Australian-based remittance and FX provider serving multiple corridors from Australia, including the Philippines. Comparable as an Australian-headquartered remittance competitor targeting diaspora customers with similar bank-deposit and cash-pickup payout methods.
- Wise (TransferWise): Cross-border payments platform with mid-market FX and low percentage-based fees, serving Australia senders including to the Philippines. Comparable in customer demographic and corridor, but competes on transparent pricing versus Forex World's flat-fee model.
Emerging players
- Taptap Send: App-based remittance fintech with strong focus on emerging-market corridors including the Philippines. Comparable to Forex World on customer segment and destination, with a pure mobile-app experience that competes for digital-native remitters.
- Azimo: European digital remittance platform (now part of Papaya Global) with Philippines as a key corridor. Comparable in corridor and digital-first delivery model, though its geographic send-side focus differs from Forex World's Australia-centric approach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Forex social profiles
Digital presenceForex compliance and trust
Trust signalCompliance3 records
Forex financial estimates
Financial estimateRevenue estimate
Valuation estimate
Forex leadership team
Management profileNumber of profiles
Profiles1 record
Forex subsidiaries and ownership
Company hierarchySubsidiaries2 records
Forex funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Forex M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Forex
What does Forex do?
Forex World is a multi-service platform for the Filipino diaspora in Australia that sends money, goods and gifts to family members in the Philippines. Its core offering is the F.I.R.S.T. online remittance system, which supports bank account credit, cash pick-up through partner networks, door-to-door cash delivery, bill payment, and meal package delivery (Jollibee, Max's). The platform is supplemented by Forex Cargo (balikbayan box sea freight with online tracking) and Forex Travel (flight booking).
Is Forex a public or private company?
Forex is a private company. It is classified as family owned and is currently operating.
When was Forex founded?
Forex was founded in 1997. It employs 101 to 250 people.
Where is Forex based?
Forex is headquartered in Ingleburn, Australia, in the Oceania region.
How does Forex make money?
Three revenue lines are on record. Remittance Transaction Fees are the primary driver. The others are bill Payment Services and meal Package Delivery.
Who are Forex's main competitors?
Broad incumbents on record are Western Union, OFX and MoneyGram. Direct peers are Remitly, WorldRemit, Xoom (PayPal), Sendito and Wise (TransferWise). Emerging players are Taptap Send and Azimo.
Does Forex have an API?
No public API is recorded for Forex.
What industry is Forex in?
Forex's product category is Money Remittance Services. Its primary akta.pro industry code is FSAMAIAA, Consumer Remittances (P2P), with a secondary code of FSABAAAK, Remittances & Retail FX (Consumer Cross-Border). Its NAICS code is 52232.