Multiple Sclerosis Association of America (MSAA)

What Multiple Sclerosis Association of America (MSAA) does

Multiple Sclerosis Association of America (MSAA) is a national 501(c)(3) nonprofit organization founded in 1970 and headquartered in Cherry Hill, New Jersey. The organization serves individuals affected by Multiple Sclerosis — a U.S. population estimated at approximately one million — together with their families and the healthcare professionals who treat them. All programs and services are provided free of charge to beneficiaries. MSAA's portfolio includes a national toll-free helpline, the MRI Access Program (delivered in partnership with icometrix, now part of GE HealthCare), the MS Implementation Network (MSIN) research collaboration, equipment and cooling-assistance programs, the My MSAA Community digital platform, and an extensive educational content library delivered via webinars, digital channels, and printed materials.

Operationally, MSAA's content and programs reach beneficiaries through a multi-channel distribution stack — website, social media, telesupport, video, and print — supported by a national helpline and a growing clinical-research network. Its educational and digital-communications work has earned recognition through Digital Health Awards and APEX Awards. The organization maintains a Charity Navigator four-star rating and GuideStar Platinum Seal of Transparency, and is led medically by Chief Medical Officer Barry Hendin, MD, who brings over 45 years of neurology experience.

MSAA's business model is philanthropic rather than transactional. Because all programs are free, revenue is generated through grants, corporate sponsorships, individual donations, planned giving, and memorial contributions. Named corporate supporters are concentrated among pharmaceutical companies with MS therapeutics franchises (Biogen, Novartis, Sanofi, Janssen, Bristol Myers Squibb, EMD Serono, and Genentech), supplemented by broader individual and institutional giving. In May 2026, Amanda Montague was appointed Chief Executive Officer, signaling an executive transition coincident with the scale-up of MSIN to 20 sites and 1,000+ participants and the deepening of the icometrix/GE HealthCare AI neuroimaging partnership.

Name

Multiple Sclerosis Association of America (MSAA)

Legal name

Multiple Sclerosis Association of America

Website

https://mymsaa.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Multiple Sclerosis Association of America (MSAA) is a 501(c)(3) nonprofit founded in 1970 providing free programs, educational resources, and support services to individuals with multiple sclerosis, their families, and healthcare professionals nationwide.

Ownership category

akta.pro rank

Product category

Nonprofit Patient Advocacy and MS Support Services

NAICS

Voluntary Health Organizations (813212), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disease-Specific Research & Support (e.g., Cancer, Diabetes, ALS) (BPAGACAA)

akta.pro secondary industry

Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Multiple sclerosis support
• Patient advocacy services
• MS educational programs
• Nonprofit healthcare resources
• Chronic disease management

Headquarters

HQ city

Cherry Hill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Grants and Donations: MSAA is funded through various grants, sponsorships, and donations from private and corporate donors. The organization does not accept paid links or advertising on its website mysmya.org.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

MSAA is a national nonprofit patient advocacy organization that provides free programs and services to individuals with multiple sclerosis (MS), their families, and care partners. Its offerings span direct support (a national toll-free Helpline, equipment distribution, cooling products, MRI funding assistance), educational resources (webinars, videos, podcasts, publications), community tools (mobile app, online forum, blog), and patient-centered research (MSIN). All programs are provided at no cost to end users, and funding is sourced from grants, corporate sponsorships, and individual donations.

Product overview

The Multiple Sclerosis Association of America (MSAA) offers a comprehensive national nonprofit support system organized around a core platform of free programs and services for individuals with multiple sclerosis and their families. The primary offerings include the My MS Manager mobile app for disease tracking, the Toll-Free Helpline for personalized support, and the Equipment Distribution Program and Cooling Program providing direct tangible aid. MSAA complements these with extensive educational resources including the MSi Video Library with on-demand webinars, the MSAA Podcast with expert discussions, and The Motivator magazine published twice yearly. The Ultimate MS Treatment Guide enables patients to compare FDA-approved therapies, while the Clinical Trials Search (powered by Antidote) helps patients find research opportunities. Additional programs include the MRI Access Program for diagnostic imaging, the MS Relapse Resource Center, My MS Journey guided support, My MSAA Community forum (via HealthUnlocked), and Swim for MS aquatic programs. MSAA also maintains publications including research updates and educational brochures, all reviewed by their Chief Medical Officer. The organization serves as a central hub connecting patients to pharmaceutical patient assistance programs, clinical trials, and MS care centers through initiatives like the Multiple Sclerosis Implementation Network (MSIN).

Differentiator

Problem solved

Functional benefit

Brands

• The Motivator: MSAA's national bimonthly magazine providing valuable information and support to individuals with MS, their care partners, family members, and medical professionals.
• My MS Manager™
• MSi Programs
• My MS Journey
• MSAA Podcast
• MS Conversations
• Multiple Sclerosis Implementation Network (MSIN)

Products and services

• My MS Manager Mobile App
• Toll-Free Helpline
• Equipment Distribution Program
• Cooling Program
• MRI Access Program
• Educational Programs
• MS Conversations Blog
• My MSAA Community Forum
• MS Relapse Resource Center
• Ultimate MS Treatment Guide
• My MS Journey
• MSAA Podcast
• Multiple Sclerosis Information (MSi) Video Library
• The Motivator Magazine
• Clinical Trials Search
• Multiple Sclerosis Implementation Network (MSIN)
• Shared Decision-Making Tools
• Patient Support Programs (Prescription Assistance)

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• icometrix (now GE HealthCare)coreTechnology or Integration · 15 June 2026MSAA partnered with icometrix, a global leader in AI-driven neuroimaging, to expand the MRI Access Program. This collaboration aims to improve MRI access and equity in MS care, helping individuals who are uninsured, under-insured, or financially unable to pay for MRI scans needed to confirm MS diagnosis or evaluate disease progression.
• HealthUnlocked.comcoreTechnology or IntegrationMy MSAA Community online support forum is presented by HealthUnlocked.com, providing a free forum for people with MS, their families, and caregivers to connect with others, add comments to conversations, and start their own discussions.
• Janssen Neuroscience, Biogen, Bristol Myers Squibb, EMD Serono, Genentech, Novartis, SanofiminorGTM or Marketing PartnerMSAA's Ultimate MS Treatment Guide has been made possible through generous support from these pharmaceutical companies: Janssen Neuroscience, Biogen, Bristol Myers Squibb, EMD Serono, Genentech, Novartis, Sanofi. These sponsors provide funding but MSAA maintains editorial control.
• Mallinckrodt PharmaceuticalsminorGTM or Marketing PartnerThe MS Relapse Resource Center has been developed through an unrestricted grant provided by Mallinckrodt Pharmaceuticals, supporting patient education on MS relapses.
• Sanofi GenzymeminorGTM or Marketing PartnerSwim for MS online Aquatic Center has been developed through a collaborative sponsorship with Sanofi Genzyme, supporting aquatic exercise resources for people with MS.
• Teva NeuroscienceminorGTM or Marketing PartnerMy MS Journey is made possible through support from Teva Neuroscience, supporting patient navigation resources.
• embleemaminorStrategic or Co-development PartnerMSAA partnered with embleema on a series of surveys to evaluate how COVID-19 has affected members of the MS community, collecting real-world data on patient experiences.
• ClassyminorOthersMSAA uses vendor Classy for online constituent record management and transaction data. Classy is PCI DSS compliant and provides secure donation processing infrastructure.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• National Multiple Sclerosis Society: Largest US-based nonprofit serving people with MS, providing research funding, education, advocacy, and direct services. Directly comparable to MSAA in disease focus and core service categories (helpline, equipment, MRI/financial assistance, educational programs), but operates at substantially larger scale.
• Can Do MS: Health and wellness nonprofit focused on MS, delivering lifestyle, exercise, and education programs. Comparable to MSAA's wellness and educational programming (webinars, Swim for MS, Overall Wellness), though narrower in scope.
• Multiple Sclerosis Foundation: National nonprofit providing free services to MS patients including home care, support groups, and educational resources. Closely comparable to MSAA in size, mission, and program mix (cooling, equipment, grants, publications), serving a similar patient demographic.

Regional players

• Rocky Mountain MS Center: Regional MS provider and research organization serving the Rocky Mountain region with clinical care, education, and wellness programs. Comparable to MSAA in clinical/educational programming but geographically limited.
• MS Society UK: UK-based MS nonprofit delivering research funding, information, and support services to MS patients. Comparable in mission and program mix (helpline, equipment, grants, research) but serves a different national/regulatory market.

Emerging players

• Myelin Repair Foundation: Research-focused MS nonprofit accelerating myelin repair therapeutics. Partial overlap with MSAA's research mission (MSIN) but concentrated on translational science rather than direct patient services.
• Race to Erase MS: MS-focused nonprofit funding research and treatment advances, primarily via fundraising events. Overlaps with MSAA in MS mission and donor cultivation, though concentrated on research grants rather than direct patient services.
• Accelerated Cure Project for MS: Patient-centered MS research organization operating a data repository (iConquerMS) and research network. Comparable to MSAA's MSIN research initiative in linking MS patients and care centers to drive real-world data and research.

Broad incumbents

• International Multiple Sclerosis Federation: Global umbrella linking MS societies worldwide, conducting international research and advocacy. Operates at a wider global scope but with comparable disease-specific education, research, and support objectives to MSAA's domestic programs.
• Consortium of Multiple Sclerosis Centers: Professional membership organization for MS healthcare providers offering education, training, and clinical resources. Overlaps with MSAA's healthcare-professional-facing educational content and CME-style webinars.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/msassociation
• YouTubeyoutube.com/msaa
• Facebookfacebook.com/msassociation
• LinkedInlinkedin.com/company/multiple-sclerosis-association-of-america
• Instagraminstagram.com/MSAssociation
• TikToktiktok.com/@msassociation
• Pinterestpinterest.com/MSAssociation

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Multiple Sclerosis Association of America (MSAA)