TeleConex

What TeleConex does

TeleConex is a Swiss building informatics (Gebäudeinformatik) specialist founded in 2007 in Eschenbach, Switzerland, that integrates building automation and IT services for small and medium-sized enterprises (KMU) and private residential customers. The company operates across five Swiss locations — Eschenbach (headquarters), Schlieren, Zürich-Oerlikon, Matten b. Interlaken, and Schaffhausen — with a team of approximately 20 employees covering IT, telecommunications, multimedia, building automation, and security disciplines.

The company's core technology combines KNX and Loxone-based building automation with two proprietary data centers (Circum Rechenzentrum) and a proprietary software stack including GIN Cloud Voice (cloud telephony and virtual PBX), GIN Cloud Alarming (technical alarm distribution via email, mobile app, and telephone), and the novaConnector IoT gateway for alarm monitoring and lone-worker protection. Services are organized into four pillars: Smart ICT Solutions (IT infrastructure, cloud, telephony), Smart Building Solutions (HVAC, lighting, shading, multimedia integration), Smart Security Solutions (alarms, access control, video surveillance with a partner alarm center), and Smart Home Solutions for private customers.

TeleConex's business model is sales-led and relationship-driven, distributing exclusively through its own direct-sales force at the five physical locations plus a 24/7 support hotline and remote support infrastructure. Revenue is generated through a mix of recurring subscription services (IT outsourcing/IaaS, GIN Cloud Voice, GIN Cloud Alarming subscriptions) and one-time project-based licenses for building automation and security installations. Pricing is quote-based and project-specific, with no public pricing disclosed. The customer base is concentrated in Switzerland and spans healthcare, financial services, real estate, government, education, transportation, and retail — notable logos include ETH Zürich, SwissLife, SBB Bellinzona, Streuli Pharma, and Sparhafen Bank.

Name

TeleConex

Legal name

TeleConex

Website

https://teleconex.ch

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

TeleConex is a Swiss building informatics company founded in 2007 that integrates IT, cloud telephony, building automation, and security into a single managed service for Swiss KMU and private customers across five regional locations.

Ownership category

akta.pro rank

Product category

Building Informatics (Gebäudeinformatik) — Integrated IT, Building Automation, Security and Communications Services

NAICS

Computer Systems Design and Related Services (54151), Telecommunications (517), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371), Computer Communications Equipment (3576)

akta.pro primary industry

Building Connectivity Infrastructure (Wired/Wireless, Gateways, Edge) (HSAPAPAN)

akta.pro secondary industries

Home Networking & Connected Home Infrastructure (Wi‑Fi Mesh, Routers, Matter/Thread/Zigbee Bridges) (HSAPAQAG), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE), Data Integration, APIs & Telematics Data Platforms (TLABAJAM), Smart Lock Installation, Retrofit & Door Hardware Services (HSAHAEAB)

Keywords

• Building automation services
• Cloud telephony solutions
• IT outsourcing services
• Smart security systems
• Multimedia system integration

Headquarters

HQ city

Berg

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. IT Services & Outsourcing: Customized IT solutions including hardware and software components, operating two proprietary data centers offering in-house and cloud-based services. Includes IT outsourcing (IaaS) for business customers.
2. Telephony Solutions: Modern communication solutions including traditional phone systems integration and the proprietary GIN Cloud Voice solution as a full-service offering.
3. Building Automation: Intelligent building technology connecting heating, ventilation, air conditioning, electrical, plumbing, multimedia, and security systems for comfort and energy efficiency.
4. Security Systems: Modern security systems including alarm systems, access control, and video surveillance, offered together with a partner alarm center.
5. Multimedia Solutions: Consultation and implementation of multi-room audio, video, and information systems with appropriate hardware and software.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

TeleConex combines building automation and IT (Gebäudeinformatik) into integrated solutions for Swiss business customers (KMU) and private customers, delivering Smart ICT (IT infrastructure, cloud, telephony), Smart Building (HVAC, lighting, shading, multimedia automation), Smart Security (alarm, access control, video surveillance) and Smart Home solutions from five Swiss locations. The company operates two proprietary data centers and develops proprietary platforms including GIN Cloud Voice, GIN Cloud Alarming and the novaConnector IoT gateway, providing a single point of contact across all technical domains.

Product overview

TeleConex operates as a building informatics company (Gebäudeinformatik) that uniquely combines building automation with IT services in Switzerland. The company offers a unified portfolio of Smart ICT Solutions (IT infrastructure, cloud services, telephony), Smart Building Solutions (automation of HVAC, electrical, plumbing, multimedia), Smart Security Solutions (alarms, access control, video), and Smart Home Solutions for private customers. The core offering centers on integrated building management where IT and building systems converge, supported by proprietary cloud platforms including GIN Cloud Voice (unified communications), GIN Cloud Alarming (technical alarm management), and mobile applications. The company differentiates by providing all services from a single point of contact through five Swiss locations (Eschenbach, Schlieren, Zürich-Oerlikon, Matten b. Interlaken, Schaffhausen), operating two proprietary data centers (Circum Rechenzentrum and additional facility) for in-house or cloud-hosted IT services.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart ICT Solutions Tailored IT solutions including hardware and software components, cloud-based IT services and access to two company-owned data centers (Circum Rechenzentrum) for in-house or cloud-hosted options, targeting Swiss business customers (KMU).
• Smart Building Solutions Building automation solutions that network heating, ventilation, air conditioning, electrical, plumbing, multimedia, and security systems together for optimal comfort and energy efficiency, targeting Swiss business customers.
• Smart Security Solutions Modern security systems including alarm systems, access control systems, and video surveillance, supported by a partner alarm center for comprehensive protection, targeting Swiss business and private customers.
• Smart Home Solutions Intelligent building technology solutions for private residential customers, enabling remote control of homes and optimal energy efficiency through smart regulation of building systems.
• Telephony Solutions
• Multimedia Solutions Consultation and implementation of multi-room audio, video, and information systems with appropriate hardware and software, for Swiss business and private customers.
• GIN Cloud Voice Proprietary cloud-based voice and communication solution offering comprehensive telephony services including virtual PBX and call center functionality as an all-inclusive package, for Swiss business customers.
• GIN Cloud Alarming Cloud-based alarming solution for reliable technical alarm transmission via email, mobile app, and telephone with prioritization and acknowledgment workflows, for Swiss business customers.
• IT Outsourcing (IaaS) Infrastructure as a Service offering including application hosting, system architecture, project implementation, and ongoing operations and support for Swiss business customers such as financial institutions.
• Technical Alarm Systems Technical alarm transmission systems using novaConnector devices for monitoring, alerting via mobile app and switching outputs, for Swiss business customers in healthcare, transportation and other industries.
• Lone Worker Protection Solitary worker protection solutions using smartphone applications for reliable worker safety at facilities, including alarm and I/O contact alerting, for Swiss business customers such as transportation operators.
• Cloud PBX (Virtual Telephone System) Virtual telephone system with cloud-based PBX including call center functionality, including evaluation, porting and parallel operation during migration, for Swiss organizations such as nonprofits and associations.
• Novabox X150 Hardware device for alarm system migration and takeover, enabling legacy alarm contact integration into modern cloud alarming solutions, supplied by TeleConex as part of its security offering.
• Circum Data Center Services Company-owned data center facility in Eschenbach, Switzerland, operated by TeleConex for hosting customer IT infrastructure, offering in-house and cloud-based services as part of the IaaS portfolio.
• Remote Support and Service Desk Ongoing remote computer control, support and incident management for existing customers via TeamViewer, online ticket system (teleconex.rmmservice.eu) and 24/7 hotline, delivered by TeleConex's internal technical team.

Quantifiable outcome

• 100% knowledge transfer across all service areas
• +2 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered minor and core.

• Züri Elektro AGminorImplementation/ SI/ Consulting Partner · 1 January 2024Electrical contractor and customer partner on the Sparhafen Bank project, handling electrical installation work. TeleConex delivered lighting and shading solutions.
• Ambassador EngineeringminorImplementation/ SI/ Consulting Partner · 1 January 2024Electrical planner on the Sparhafen Bank project. TeleConex delivered building automation services.
• Bureau Hindermann GmbHminorImplementation/ SI/ Consulting Partner · 1 January 2024Architect on the Sparhafen Bank renovation project.
• Wincasa AGminorChannel Partner/ Reseller/ Distributor · 1 January 2023Property manager/owner representative on the Vergani Concept Store project. TeleConex delivered room automation and access control systems.
• Oeko Control GmbHminorImplementation/ SI/ Consulting Partner · 1 January 2023Planner on the Vergani Concept Store project.
• Flooat AGminorChannel Partner/ Reseller/ Distributor · 1 January 2023Customer at Circle Zurich Airport. TeleConex delivered room automation and network infrastructure for the floating spa facility.
• Vergani + Co AGminorChannel Partner/ Reseller/ Distributor · 1 January 2023Customer for room automation, access control, sound system, and network infrastructure at their Italian wine concept store.
• Elektro Egli AGminorImplementation/ SI/ Consulting Partner · 1 January 2020Electrical contractor on the Mehrgenerationenhaus Wädenswil project. TeleConex delivered complete building automation.
• Faisst & Partner AGminorImplementation/ SI/ Consulting Partner · 1 January 2020Electrical planner on the Mehrgenerationenhaus Wädenswil project.
• HZDS AGminorChannel Partner/ Reseller/ Distributor · 1 January 2020Architect and property owner representative on the Mehrgenerationenhaus Wädenswil project. TeleConex delivered building automation.
• Hürlimann engineering agminorImplementation/ SI/ Consulting Partner · 1 January 2020HVAC planner on the SwissLife Gewerbehaus Wiesenstrasse building automation project.
• Easy Energy Companies & Consulting SAminorImplementation/ SI/ Consulting Partner · 1 September 2019Planner for the SBB Bellinzona technical alarm project. TeleConex delivered novaConnector-based alarm systems and lone worker protection.
• Steinegger Elektro AGminorImplementation/ SI/ Consulting Partner · 1 January 2016Electrical contractor on the SunSet Schindellegi luxury residential project. TeleConex delivered cross-trade building automation integration.
• R+B Engineering AGminorImplementation/ SI/ Consulting Partner · 1 January 2016Electrical planner on the SunSet Schindellegi project.
• Arndt Geiger Herrmann AGminorImplementation/ SI/ Consulting Partner · 1 January 2016Architect on the SunSet Schindellegi luxury residential project.
• Partner Alarm CentercoreStrategic or Co-development PartnerStrategic partnership with an alarm monitoring center for delivering comprehensive security services including alarm systems, access control, and video surveillance to customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ABB: Swiss-headquartered industrial and building automation conglomerate; competes across KNX, access control, and energy management segments relevant to TeleConex's commercial building clients.
• Swisscom: Switzerland's dominant telecom and IT services provider, offering enterprise telephony, cloud, IoT, and managed services — directly overlapping TeleConex's GIN Cloud Voice, IT outsourcing, and data center offerings but at vastly greater scale.
• Schneider Electric: Global building automation, energy management, and IT infrastructure vendor; competes with TeleConex in the building automation and data center infrastructure layers of Swiss commercial projects.
• Siemens Smart Infrastructure: Global vendor of building technologies (Desigo, KNX-based systems) competing with TeleConex in larger Swiss commercial and institutional building automation projects.
• BKW Energie: Swiss integrated energy and infrastructure group with smart building, energy management, and building automation offerings, providing overlapping solutions to commercial and residential Swiss customers.
• Elektro-Material: Major Swiss electrical installation distributor and smart-building solutions provider; comparable to TeleConex as a channel for KNX-based automation, security, and infrastructure deployment across Swiss commercial buildings.

Regional players

• Helbling Group: Swiss engineering and IT services group with consulting, software, and infrastructure services — comparable as a mid-sized Swiss multi-disciplinary technology integrator serving KMU and enterprise customers.
• Inventx: Swiss IT services provider specializing in financial-sector outsourcing and cloud — comparable to TeleConex's IaaS/IT outsourcing business line serving Swiss banks and regulated enterprises.
• bexio: Swiss cloud business software provider for KMUs, frequently featured in the same Swiss SMB digitalization ecosystem; comparable as a technology partner / adjacent SaaS player in TeleConex's customer base.

Direct peers

• Loxone: Provider of Loxone building automation platform and ecosystem; TeleConex explicitly builds on Loxone alongside KNX, making it a directly comparable specialist for smart building integration in the DACH region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/teleconex_ag
• Facebookfacebook.com/teleconex

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeleConex