Pronetic

What Pronetic does

Pronetic is a privately held UK managed IT services provider founded in 2004 by Andy Wilkinson and headquartered in West Sussex, serving small and medium-sized businesses across the Chichester and Portsmouth corridor. The company delivers an integrated portfolio of managed IT support, cyber security, cloud computing, connectivity, and AI strategy services, built primarily on the Microsoft ecosystem - Microsoft 365, Azure, Teams, SharePoint, OneDrive, and Microsoft Copilot - augmented by partnerships with Datto (backup/continuity), Threatlocker (endpoint protection), and UKAS/ISOQAR (ISO certification delivery). Proprietary components include the Pronetic IT Hub, a centralised management portal providing operational visibility into tickets, system health, backup status, and compliance progress, and the Pronetic 360 fully managed service bundle, underpinned by a 90-day money-back guarantee.

Pronetic's service mix is modular: clients subscribe to recurring monthly managed-service packages and bolt on cyber security modules (Cyber Essentials, Cyber Essentials Plus, ISO 27001 auditing, vulnerability and penetration testing, MFA, email security, dark web monitoring, awareness training, managed device security, and business continuity), cloud and connectivity offerings (Azure infrastructure, virtual desktops, VoIP, unified communications), and - more recently - AI Strategy & Automation services around Microsoft Copilot readiness and Power Automate workflow design. The company itself holds ISO 27001 and Cyber Essentials Plus certifications, a positioning it leverages to deliver compliance-led engagements to regulated SMBs.

Revenue mechanics are subscription- and managed-service-driven, with quote-based fixed monthly pricing sized to client complexity; the firm does not disclose prices publicly and operates exclusively through direct, consultative sales via discovery calls, supported by SEO, a content blog (Pronetic Insights), and LinkedIn. Distribution is wholly direct and regional, with no channel partners. The customer base is fragmented across professional services, construction, trade associations, technology, and government-adjacent bodies, with several relationships dating back to founding in 2004; the team is approximately seven people, indicating a capacity-constrained but high-retention operating model.

Name

Pronetic

Legal name

Pronetic Ltd

Website

https://pronetic.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Pronetic is a privately held UK managed IT services provider founded in 2004, delivering managed IT support, cyber security, cloud, connectivity, and Microsoft Copilot AI strategy services to small and medium-sized businesses across Chichester, Portsmouth, and West Sussex.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cyber security compliance
• Cloud infrastructure services
• Business connectivity solutions
• IT helpdesk support

Headquarters

HQ city

Funtington

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Monthly recurring revenue from managed IT support packages covering helpdesk, network administration, device management, backups, software updates, and proactive health checks. Packages are scalable based on organization size and requirements.
2. Cyber Security Services: Revenue from compliance-driven security solutions including Cyber Essentials certification support, Cyber Essentials Plus, ISO 27001 auditing, vulnerability assessments, penetration testing, MFA implementation, email security, dark web monitoring, and security awareness training.
3. Cloud Computing Services: Azure cloud services, virtual desktop hosting, Microsoft 365 implementation and migration, SharePoint configuration, and Teams setup services.
4. AI Strategy & Automation: Microsoft Copilot readiness assessments, deployment services, and ongoing governance support for AI adoption within Microsoft 365 environments.
5. Connectivity Solutions: Business internet, data networking, VoIP telephony systems, and unified communications services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Pronetic is a managed IT services provider for small and medium businesses in the Chichester and Portsmouth areas. It delivers proactive IT support, compliance-led cyber security, Microsoft 365 and Azure cloud services, AI strategy and automation using Microsoft Copilot, and business connectivity including VoIP telephony and unified communications, supported by the proprietary Pronetic IT Hub portal.

Product overview

Pronetic is a managed IT services provider offering an integrated portfolio of IT support, cyber security, AI strategy and automation, cloud computing, and connectivity solutions. The core offering centres on managed IT services with the Pronetic IT Hub providing visibility, supported by specialised security services (Cyber Essentials, Cyber Essentials Plus, ISO 27001, MFA, vulnerability testing, email security, dark web monitoring, awareness training, managed devices, and business continuity). AI capabilities are delivered through Microsoft Copilot with associated strategy, readiness assessment, and deployment services plus Power Automate workflow automation. Cloud services span Microsoft Azure infrastructure, Azure Virtual Desktop, Microsoft 365 suite (including Teams, SharePoint, OneDrive), and threat detection. Connectivity solutions include business internet/data networks, VoIP telephony, and unified communications. The company operates on a modular add-on model where clients select packages that are tailored and combined to create complete, compliance-ready technology foundations.

Differentiator

Problem solved

Functional benefit

Brands

• Pronetic IT Hub: A centralised IT management portal providing visibility of IT operations, system health, backup status and compliance progress.

Products and services

• Managed IT Support Services

Quantifiable outcome

• 90-day money-back guarantee with zero refunds paid to date
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Microsoft 365, Azure, Teams, SharePoint, OneDrive, and Copilot services. Pronetic helps clients implement, migrate, and optimize Microsoft environments with focus on security and compliance configuration.
• DattosupportingTechnology or IntegrationTechnology partner for backup and business continuity solutions. Logo displayed in trusted partners section.
• ThreatlockersupportingTechnology or IntegrationTechnology partner for advanced endpoint protection and security solutions. Logo displayed in trusted partners section.
• UKAS / ISOQARsupportingTechnology or IntegrationUKAS accredited certification body for ISO standards. Partnership for delivering ISO 27001 certification services to clients.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Air IT: Air IT is a UK managed IT services provider focused on SMB and mid-market clients across multiple regions, offering managed IT, cyber security, cloud, and compliance support. It shares Pronetic's SMB compliance-led playbook and Microsoft-stack orientation at a slightly larger regional scale.
• Razorblue: Razorblue is a UK managed IT services and cloud provider serving SMB clients with Microsoft 365, Azure, cyber security, and managed connectivity offerings. Like Pronetic, it bundles IT support with compliance and security services for regulated SMBs.
• Focus Group: Focus Group is a UK managed IT, connectivity, and cloud telephony provider targeting SMB customers, with a comparable mix of managed IT services, VoIP, and cyber security. The product portfolio and SMB-first GTM closely mirror Pronetic's.
• EACS: EACS is a UK managed IT services and cyber security provider serving small and mid-sized businesses with compliance-oriented offerings including ISO 27001 and Cyber Essentials support. Its compliance-led, Microsoft-centric positioning makes it a close functional peer to Pronetic.
• Microlink: Microlink is a UK managed IT services provider focused on education, SMEs, and regulated organisations, with Microsoft-aligned IT support, cyber security, and compliance offerings. Its SMB-first, Microsoft-centric, compliance-led approach is structurally comparable to Pronetic.
• Bluecube Technology: Bluecube Technology is a UK managed IT support and cyber security provider focused on SMB clients, offering Microsoft 365, cloud, and compliance services. Its product mix and customer target market directly overlap with Pronetic's managed-services-plus-compliance model.

Broad incumbents

• Node4: Node4 is a larger UK managed services and cloud infrastructure provider offering Microsoft Azure, managed connectivity, and security services to mid-market and enterprise clients. It overlaps with Pronetic on managed IT, Azure, and connectivity but operates at considerably greater scale and geographic breadth.
• Redcentric: Redcentric is a publicly listed UK managed services provider focused on cloud, connectivity, and managed IT for public sector and regulated mid-market customers. It competes in overlapping service categories (managed IT, cyber compliance, Microsoft stack) but at significantly larger scale and across broader geographies.

Emerging players

• Bridewell: Bridewell is a UK-focused cyber security services firm offering managed detection, compliance, and cyber consultancy to regulated and critical-infrastructure clients. It overlaps with Pronetic on the compliance/cyber security wedge but specialises more deeply in security services rather than full generalist managed IT.

Others

• Cucumber Internet Services: Cucumber is a UK regional IT support and managed services provider serving SMBs in the south of England with Microsoft 365, connectivity, and cloud services. Comparable regional MSP profile to Pronetic, though with a less developed compliance certification practice.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/pronetic-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pronetic