What White House Clinics does

White House Clinics, legally Health Help, Inc., is a 501(c)(3) non-profit Federally Qualified Health Center founded in 1973 by Dr. Phil Curd in Jackson County, Kentucky. The organization operates 9 state-of-the-art clinic facilities and 2 mobile outreach units across Jackson, Estill, Garrard, Rockcastle, and Madison Counties, providing comprehensive primary care, dental, on-site pharmacy, behavioral health, substance use disorder treatment, and HIV outreach services. White House Clinics serves as a critical healthcare access point for rural and low-income Kentuckians, accepting Medicare, Medicaid, commercial insurance, and uninsured patients through a sliding-fee discount program that charges nominal fees of $20 for medical/behavioral health services and $30 for dental services at the highest discount level.

The organization runs on a NextGen Healthcare electronic health record platform deployed since 2005, complemented by a patient portal, Luma Health appointment scheduling, Instamed bill payment, and Kentucky Immunization Registry integration. In a recent technology deployment, White House Clinics implemented NextGen's Ambient Assist AI scribe solution, with reported outcomes of 2-3 hours of evening documentation time reclaimed per clinician, alongside measurable improvements in net promoter scores and staff retention. The organization has earned HRSA recognition and currently receives approximately $8.7 million in federal grant funding ($4,434,600 general operations + $4,283,806 HIV outreach), supplemented by patient service revenue from insurance reimbursements and sliding-fee collections.

White House Clinics is governed by a community board and led by a long-tenured executive team including CEO Stephanie Courtright Moore (since 2012), CFO Alex Conrad, COO Mandy Grant, CPO Laura Click, and Medical Director Dr. Kathy Halcomb. The organization holds Gold Status recognition, ranking in the top 10% nationally for clinical quality measures among community health centers. Distribution is entirely direct-to-patient through fixed clinics, mobile units, a phone scheduling line (1-855-WH-APPTS), and an online patient portal, with same-day appointments, extended evening hours, and Saturday availability designed to maximize accessibility for working families in underserved rural communities.

Name

White House Clinics

Legal name

Health Help, Inc.

Website

https://whitehouseclinics.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

White House Clinics is a Federally Qualified Health Center operating 9 clinics and 2 mobile units across 5 central Kentucky counties, delivering integrated medical, dental, pharmacy, behavioral health, and substance use disorder services to uninsured, low-income, and rural community members.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Dentists (62121), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health centers
• Primary care services
• Dental health services
• Behavioral health treatment
• Rural healthcare access

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Revenue: Revenue generated from providing medical, dental, pharmacy, and behavioral health services to patients. The organization accepts a wide range of insurance plans including Medicare, Medicaid, and various commercial insurers. Patient portions, co-pays, deductibles, and sliding fee portions are due at time of service.
2. Federal FQHC Grants: As a Federally Qualified Health Care Center, White House Clinics receives federal funding under the U.S. Public Health Service Act (42 U.S.C. 254b) to offset costs for uninsured and low-income patients. HRSA award totaling $4,434,600 with 17% financed with non-governmental sources.
3. Pharmacy Services: On-site pharmacy providing medications to patients at discounted prices, particularly for patients enrolled in the sliding fee discount program.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

White House Clinics is a Federally Qualified Health Center delivering integrated medical, dental, pharmacy, behavioral health, substance use disorder, and HIV outreach services through 9 fixed clinic locations and 2 mobile units across 5 rural Kentucky counties. The organization also operates a Sliding Fee Discount Program that provides nominal-fee care to uninsured and low-income patients, and runs a school-based dental clinic at Berea Community Schools.

Product overview

White House Clinics operates as a Federally Qualified Health Center offering an integrated, one-stop healthcare delivery model across 9 state-of-the-art facilities and 2 mobile units in central Kentucky. The organization provides a comprehensive portfolio of services including Medical (primary care, pediatrics, family medicine, internal medicine), Dental, Pharmacy, Behavioral Health, and Substance Use Disorder Services. Additional offerings include HIV Outreach and Testing, Non-Clinical Support services addressing social determinants of health, and a Patient Portal for digital access to health records. The Patient Portal (powered by NextGen Healthcare) and online appointment scheduling via Luma Health represent the primary technology-enabled patient touchpoints. Financial assistance is available through a Sliding Fee Discount Program. Services are designed for whole-person care with behavioral health integrated into primary care settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services (Primary Care) Comprehensive primary care including family medicine, internal medicine, pediatrics, and geriatrics delivered by primary care providers leading teams of health coaches, educators, and nurses.
• Dental Services Full-service dental care including exams, cleanings, X-rays, fillings, crowns, and root canal therapy provided by dentists, hygienists, and assistants; school-based dental services also offered at Berea Community Schools.
• Pharmacy Services On-site pharmacy providing medications at reduced costs, with prescription delivery available at select locations; open 8:00AM - 6:00PM at select locations, with discounted medications for sliding-fee patients.
• Behavioral Health Services Integrated mental health services including treatment for trauma, depression, anxiety, substance abuse, and smoking cessation. Provided by Licensed Clinical Social Workers working alongside primary care teams.
• Substance Use Disorder Services Addiction treatment program combining behavioral health counseling, social needs support, and medication-assisted treatment (MAT) for conditions such as opioid use disorder.
• HIV Outreach and Testing Community-based HIV prevention services including testing, PrEP prescribing, and mobile medical care. Offers no out-of-pocket cost HIV testing for patients with recent visits.
• Non-Clinical Support (Enabling Services) Support services addressing social determinants of health including transportation assistance, food security resources, housing support, and legal assistance. Includes patient navigation and community health worker services.
• Patient Portal A digital health platform enabling patients to access medical records, view test results, request prescription refills, and communicate with their care team. Powered by NextGen Healthcare technology.
• Sliding Fee Discount Program Discount program for uninsured or low-income patients based on family income and household size. Nominal fees of $20 for medical/behavioral health and $30 for dental services at highest discount level.
• Online Bill Payment Secure online payment system for viewing and paying medical bills via credit card, powered by Instamed.

Quantifiable outcome

• Top 10% in the nation for clinical quality measures (Gold Status)
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature1 record

Partnerships

Nine partnerships are on record, tiered minor and core.

• Quest DiagnosticsminorStrategic or Co-development PartnerLaboratory services partnership for diagnostic testing. White House Clinics collects specimens during patient visits and sends them to Quest Diagnostics for processing, with insurance information forwarded along with specimens.
• LabCorpminorStrategic or Co-development PartnerLaboratory services partnership offering patients choice in diagnostic testing providers. White House Clinics can provide laboratory orders for patients who prefer LabCorp over other laboratory services.
• National Association of Community Health Centers (NACHC)minorOthersWhite House Clinics is a member of NACHC, a non-profit organization representing over 1,000 FQHCs serving 15 million people through 5,000 sites nationwide. NACHC's mission is to enhance access to quality, community-responsive healthcare for America's medically underserved.
• St. Joseph Berea HospitalminorStrategic or Co-development PartnerAfter-hours medical advice line for adult patients, providing access to on-call medical guidance when White House Clinics offices are closed.
• University of Kentucky (UK) Pediatric Triage LineminorStrategic or Co-development PartnerAfter-hours medical advice line for pediatric patients at all White House Clinics locations, connecting families with UK healthcare professionals for guidance when offices are closed.
• NextGen HealthcarecoreTechnology or IntegrationTechnology partnership for electronic health records (since 2005) and patient portal platform. Also implemented NextGen Healthcare's Ambient Assist AI scribe solution to reduce documentation burden for clinicians.
• Kentucky Health Center NetworkminorOthersMembership in Kentucky Health Center Network supporting FQHC collaboration and resource sharing across the state.
• Kentucky Primary Care AssociationminorOthersState-level advocacy organization for primary care providers. White House Clinics CEO Stephanie Courtright Moore serves on the KPCA Board of Directors.
• Kentucky Immunization Registry (KYIR)minorStrategic or Co-development PartnerPartnership with Kentucky's immunization registry allowing patients to access vaccination records through KYIR's secure public portal.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Norton Healthcare: Large Kentucky-based integrated health system serving Louisville and surrounding regions. Provides broader healthcare services across a much larger footprint; overlaps with WHC on certain referral relationships and behavioral health, but operates as an incumbent hospital system rather than FQHC.
• St. Joseph Berea Hospital: Regional hospital system operating in central Kentucky with overlapping service territory to White House Clinics. Provides after-hours medical advice line partnership to WHC adult patients. Comparable patient base in Berea/Madison County but operates as inpatient hospital rather than outpatient community health model.

Direct peers

• Sun River Health: Large multi-state Federally Qualified Health Center network serving rural and underserved communities with primary care, dental, behavioral health, and pharmacy services. Comparable FQHC operating model and sliding fee discount program serving similar patient populations, though in different geographies.
• Juniper Health: Federally Qualified Health Center operating across eastern Kentucky counties with comparable medical, dental, and behavioral health service lines. Explicitly cited as a partner FQHC that also adopted NextGen Healthcare's Ambient Assist AI scribe solution, making it one of the most directly comparable peers.
• Sterling Health Solutions: Federally Qualified Health Center operating in central and eastern Kentucky with primary care, dental, behavioral health, and substance use disorder services. Comparable operating footprint and FQHC-driven service portfolio.
• Mountain Comprehensive Health Corporation: Kentucky-based FQHC providing comprehensive medical, dental, behavioral health, and pharmacy services across multiple rural counties in southeastern Kentucky. Directly comparable rural FQHC model with similar payer mix and federal funding dependency.
• Cumberland Family Medical Center: Kentucky-based FQHC network operating multiple clinic sites with comparable primary care, dental, behavioral health, and pharmacy services. Closely comparable operating model serving rural Kentucky populations through the FQHC regulatory framework.
• HealthFirst Bluegrass: Federally Qualified Health Center serving central Kentucky with integrated primary care, dental, behavioral health, and pharmacy services. Comparable service breadth and patient population to White House Clinics within overlapping Kentucky geography.
• ARcare: Multi-state FQHC network headquartered in Kentucky with deep rural penetration, offering medical, dental, pharmacy, and behavioral health services. Comparable scale and similar regulatory and reimbursement framework.

Regional players

• Kentucky River Foothills Development Council: Community action agency in eastern Kentucky providing health and human services to underserved rural populations. Comparable mission and target demographic but with broader social service portfolio rather than pure clinical care delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCxVJFXWxeZ-HZjDSz-Z8Yig
• Facebookfacebook.com/whitehouseclinics
• Xx.com/WHClinics

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about White House Clinics