What Cloud Galacticos does

Cloud Galacticos is a UK-based Salesforce consulting partner delivering end-to-end professional services across the full Salesforce platform, including implementation, configuration, custom development (Apex, Lightning components, Visualforce), integrations, training, and ongoing managed services. Founded by Phil Walton in 2005 as a freelance practice and rebranded as Cloud Galacticos in 2017, the firm operates as a distributed remote team of 1-10 employees spread across nine UK locations (London, Manchester, Leeds, Sheffield, Swindon, Reading, Kent, Harrogate, York). Its service portfolio spans Sales Cloud, Service Cloud, Field Service Lightning, Experience/Community Cloud, Marketing Cloud, Health Cloud, Heroku, Nonprofit Success Pack (NPSP), Einstein Analytics/Tableau CRM, and Maps, covering both horizontal mid-market engagements and targeted verticals (Nonprofits, Financial Services, Fintech, Healthcare & Life Sciences).

The business model is professional services revenue generated through bespoke, quote-based engagements with custom project scoping, fixed-scope projects, managed services, and staff augmentation options typically structured as multi-year contracts. Customer acquisition relies on a community-first marketing approach: a 500+ edition weekly "Salesforce Tip of the Week" blog running since 2012, Platinum sponsorship of London's Calling, Dreamforce and World Tour participation, regional user-group leadership, and inbound referrals from the Salesforce ecosystem. Notable customers include the Church of England, National Citizen Service (NCS), DVLCC, GuardCap Asset Management, CoinFLEX, Cloud Nine, Human Appeal, and STEP.

In February 2024 Cloud Galacticos was acquired by NVDigital Group, a diversified global conglomerate spanning IT Services, Nutrition, Defence, Manufacturing, and Electronics. Under the new structure, Phil Walton continues as CEO with a group-level executive bench (Pankaj Gupta as Group CEO, Vikram Salwan as Group CTO, Vipul Sharma as Group VP, Jitendra Mishra as Group Head of Business & Staffing). The acquisition is positioned to expand Cloud Galacticos' reach into adjacent verticals and geographies through the parent group's network while preserving its pure-play Salesforce consulting focus.

Name

Cloud Galacticos

Legal name

Cloud Galacticos Ltd

Website

https://cloudgalacticos.co.uk

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Cloud Galacticos is a UK-based Salesforce consulting partner offering implementation, development, managed services, and training across all major Salesforce clouds. Founded in 2005 by Phil Walton, it serves nonprofits, financial services, fintech, and healthcare clients with a highly certified distributed team, and was acquired by NVDigital Group in February 2024.

Ownership category

akta.pro rank

Product category

Salesforce Consulting Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Computing & Infrastructure (AWS/Azure/GCP, Virtualization) (EDABAFAB)

Keywords

• Salesforce consulting services
• CRM implementation services
• Salesforce managed services
• Cloud platform integration
• Salesforce development services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Salesforce Consulting Services: Professional services revenue generated through Salesforce implementation, configuration, development, training, and managed services engagements with enterprise and mid-market clients

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Cloud Galacticos is a UK-based Salesforce consulting partner delivering end-to-end services ('from clicks to code') across the entire Salesforce platform. Its team of Salesforce MVPs and certified consultants implements and supports Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Health Cloud, Heroku, Nonprofit Success Pack, and Einstein Analytics, alongside managed services, training, custom development, integrations, and Lightning migration engagements for enterprise and mid-market clients.

Product overview

Cloud Galacticos is a Salesforce consulting services firm rather than a product vendor. It operates as a Salesforce Consulting Partner offering a portfolio of consulting and implementation services across the Salesforce platform. The core offering spans multiple Salesforce Clouds: Sales Cloud for CRM/sales management, Service Cloud for customer support, Field Service Lightning for field operations, Experience Cloud (Community Cloud) for portals and communities, Marketing Cloud for digital marketing, Heroku for application development, and Health Cloud for healthcare. These are complemented by a suite of specialised service offerings — Managed Services (ongoing administration), Salesforce Training, Development (Apex, Lightning components), Configuration (declarative setup), Integrations (connecting Salesforce to payment gateways, KYC, email tools, and other platforms), Einstein Analytics/Tableau for AI-powered reporting, Maps for location-based services, and the Nonprofit Success Pack (NPSP) for charities. The company is structured around a team of Salesforce MVPs, user group leaders, and certified consultants, and functions as a services consultancy that helps clients adopt, implement, and optimise the full Salesforce platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Salesforce Cloud Implementation Services Consulting, configuration, and implementation services for Salesforce's cloud platforms, covering Sales Cloud for CRM/sales pipeline management, Service Cloud for customer support, Marketing Cloud for digital marketing and customer journeys, Experience Cloud for branded portals, Field Service Lightning for service operations, Health Cloud for healthcare CRM, Heroku for application development, Nonprofit Success Pack for charity and donor management, and Einstein Analytics/Tableau for AI-powered reporting. Targeted at organizations seeking Salesforce adoption, migration, or multi-cloud rollouts.
• Salesforce Managed Services Ongoing Salesforce administration, support, and maintenance service delivered by Cloud Galacticos's certified consultants for organizations that do not maintain a permanent in-house Salesforce team. The engagement includes continuing administration, user support, release management, and platform optimization; demonstrated via a 10-year managed services relationship with DVLCC (The Dame Vera Lynn Children's Charity).
• Salesforce Training Services Structured Salesforce training programmes delivered to client teams, including virtual Lightning UI training (reports, dashboards, list views, Lightning Record Pages) and broader platform enablement. Used by clients such as GuardCap to upskill internal administrators and end users.
• Salesforce Development Services Custom Salesforce development services encompassing Apex code, Visualforce pages, Aura Components, Lightning components (including Lightning Web Components), and bespoke integrations built on the Salesforce platform. Engagements are scoped per client requirements and delivered by Cloud Galacticos's certified developers.
• Salesforce Configuration Services Declarative Salesforce configuration services covering page layouts, record types, flows, process builders, validation rules, and automation using Salesforce's point-and-click tools. Used to tailor org behaviour without custom code, with engagements including Lightning email template configuration for Buglife and account/contact object optimization for GuardCap.
• Salesforce Integration Services Integration services connecting Salesforce with third-party systems including payment gateways (SmarterPay, Stripe), KYC providers (Jumio), email marketing tools (Pardot, Campaign Monitor), e-commerce platforms, and financial systems. Delivered for clients such as CoinFLEX (KYC integration with multi-language and multi-currency support), Buglife (payment integration fixes), Human Appeal (payment architecture and recurring donations), and Jigsaw (Salesforce.org and Campaign Monitor integration advisory).
• Salesforce Lightning Migration Services Salesforce Classic to Lightning migration projects covering Lightning record page optimization, My Domain setup, global and object-specific actions, home page customization, and Pardot enablement. Demonstrated by the GuardCap Asset Management engagement, which migrated from Classic to Lightning with Pardot implementation and account/contact object optimization.

Quantifiable outcome

• NCS digital channel adoption increased 10% year-on-year, representing 10,000 forms and 4,000 hours of contact center time saved
• +3 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• NVDigital GroupcoreStrategic or Co-development Partner · 1 February 2024Cloud Galacticos joined NVDigital Group in February 2024, becoming part of a global group spanning IT Services, Nutrition, Defence, Manufacturing, Electronics, and other sectors. This acquisition allows Cloud Galacticos to expand offerings into existing and new markets while maintaining their Salesforce expertise.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Slalom: US-founded, UK-present Salesforce Summit-tier consultancy delivering multi-cloud implementations, managed services, and AI/Data Cloud strategy across industries. Directly comparable as a mid-to-large Salesforce-focused services firm.
• Persistent Systems: Global Salesforce Crest partner with strong managed services and AI/Data Cloud capabilities. Comparable as a delivery-focused Salesforce services firm targeting enterprise and mid-market clients.
• CodeGem: UK-based Salesforce consulting boutique delivering multi-cloud implementations and managed services. Direct like-for-like peer for boutique UK Salesforce delivery.
• Simplus (Infosys): Salesforce Summit partner acquired by Infosys, offering implementation, managed services, and industry clouds. Closely comparable as a Salesforce-pure-play services brand now embedded in a larger IT group.
• makepositive: UK-based Salesforce consulting partner offering implementation, managed services, and integrations across the Salesforce platform. Closest like-for-like UK boutique peer to Cloud Galacticos.
• Absyz: Salesforce Crest consulting partner offering implementation, managed services, and AppExchange development. Comparable as a specialized Salesforce delivery firm competing for similar mid-market and enterprise projects.

Broad incumbents

• Cognizant: Global IT services firm with a sizable Salesforce practice serving enterprise customers across industries. Competes for large Salesforce programs but as part of a wider digital and IT services portfolio.
• Capgemini: Global IT services firm with Salesforce capabilities across Europe. Targets the same enterprise Salesforce transformation market as Cloud Galacticos but with significantly larger delivery capacity.
• Accenture: Global systems integrator with a sizable Salesforce business unit delivering large enterprise transformations. Overlaps on multi-cloud Salesforce delivery but at vastly greater scale and broader scope.
• Deloitte Digital: Global Big Four consulting arm with a large Salesforce practice (Salesforce Global Strategic Partner). Competes on enterprise Salesforce deals but as part of a much broader portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CloudGalacticos

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloud Galacticos