Family Services

What Family Services does

Family Services, Inc. is a Poughkeepsie, New York-based nonprofit social services organization founded in 1997, operating across Dutchess, Ulster, and Orange Counties in the Hudson Valley region. It delivers a comprehensive portfolio of community-based programs including eight behavioral health centers offering individual and group therapy, psychiatric services, and medication support; victim services encompassing the Center for Victim Safety and Support, the Sexual Assault Response Team, and the Universal Response to Domestic Violence; community safety programs such as SNUG gun violence prevention and the Domestic Violence Offender Project; family support services including the Nurturing Parenting Program and Children's Centers at three county family courts; prevention initiatives such as GIVE and the Ulster Prevention Council; and youth services with teen programming. All services are provided free of charge to clients regardless of insurance or income status.

The organization is anchored by the Family Partnership Center in Poughkeepsie, a community hub co-locating over 25 partner organizations that enables integrated referrals across legal aid, healthcare, social services, and behavioral health. Distribution is further reinforced by courthouse-based Children's Centers in Dutchess, Orange, and Ulster County family courts, street outreach for SNUG violence interruption, 24/7 rape crisis and domestic violence hotlines, and telehealth-enabled reentry support through the RESTART program at Dutchess County Jail. There is no proprietary technology platform; operational technology is limited to standard health information exchange connectivity through HealthLinkNY and HealtheConnections.

Family Services is funded primarily through federal, state, and county government grants and contracts — including NYS Office of Victim Services, NYS Division of Criminal Justice Services, NYS Department of Health, NYS Office of Children and Family Services, CDC, and three county governments — supplemented by individual donations and revenue from signature fundraising events such as the Heart of the Hudson Valley Awards Dinner and Walk A Mile. The go-to-market motion is community-led, with service access via walk-in intake, hotline, and referrals from healthcare providers, law enforcement, courts, and social services agencies. The organization is governed by a Board of Directors and led by CEO Brian Doyle.

Name

Family Services

Legal name

Family Services, Inc.

Website

https://familyservicesny.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Family Services is a nonprofit social services organization based in Poughkeepsie, New York, providing free behavioral health, victim services, family support, community safety, and youth programming across Dutchess, Ulster, and Orange Counties through eight behavioral health centers, courthouse-based Children's Centers, and a Family Partnership Center co-locating 25+ partner organizations.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Child Care Services (6244), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Maternal, Child & Family Health Organizations (BPAGACAF), Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Behavioral health services
• Victim support services
• Family support programs
• Community violence prevention
• Youth development services

Headquarters

HQ city

Poughkeepsie

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Grants and Contracts: Primary funding from federal, state, and county government grants and contracts including NYS Office of Victim Services, NYS Division of Criminal Justice Services, Centers for Disease Control and Prevention, NYS Department of Health, NYS Office of Children and Family Services, and county departments.
2. Individual Donations: Donations from individuals and community members solicited through website, events, and direct mail campaigns.
3. Special Events Revenue: Revenue from signature fundraising events including Heart of the Hudson Valley Awards Dinner, Walk A Mile events, and Festival of Trees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Family Services delivers free, community-based behavioral health, victim services, family support, youth development, and violence prevention programs to individuals and families across Dutchess, Ulster, and Orange Counties in New York State. Services are accessed through walk-in intake at 8 behavioral health centers, 24-hour crisis hotlines, courthouse-based locations, and street outreach. The organization is funded through government grants, contracts, and charitable donations, with no fees charged to clients receiving services.

Product overview

Family Services is a non-profit social services organization offering a comprehensive portfolio of interconnected community programs. The core services include Behavioral Health Centers providing individual and group therapy with psychiatric support; Victim Services including the Center for Victim Safety and Support (CVSS), Sexual Assault Response Team (SART), and Universal Response to Domestic Violence (URDV); Community Safety Programs such as SNUG gun violence prevention and the Domestic Violence Offender Project (DVOP); Family Support Services including the Family Education Program and Children's Centers at Family Courts; Prevention Programs including GIVE and Ulster Prevention Council; and Youth Services with Teen Programming at the Family Partnership Center. These programs work collaboratively through co-location and coordinated community responses to provide comprehensive support across Dutchess, Ulster, and Orange Counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Centers Comprehensive behavioral health centers providing individual and group therapy, psychiatric services, and medication support across Dutchess and Ulster Counties for individuals in need of mental health services.
• Individual and Group Therapy Licensed therapists and counselors providing person-centered and evidence-based therapeutic approaches, including psychiatric services and medication management for individuals seeking mental health support.
• RESTART (Re-Entry Stabilization Transition and Reintegration Tract Program) Treatment and re-entry services for inmates at high risk for re-offending in the Dutchess County Jail, including telehealth capabilities for behavioral health support.
• SNUG Gun Violence Prevention Evidence-based street outreach program treating gun violence like a disease, focusing on youth ages 14-24 at high risk for gun violence involvement in Poughkeepsie and surrounding areas.
• Domestic Violence Offender Project (DVOP) Offender-focused, victim-centered strategy with tailored interventions based on tiers of offending, designed to reduce domestic violence recidivism in Dutchess County.
• Center for Victim Safety and Support (CVSS) Comprehensive non-residential services to victims including 24-hour hotlines, advocacy, counseling, and high-risk case management for survivors of domestic violence, sexual assault, and other crimes.
• Sexual Assault Response Team (SART) Victim-centered, trauma-informed multidisciplinary response to sexual violence developed in 2015, partnering with Vassar Brothers Medical Center and Mid-Hudson Regional Hospital for forensic and medical services.
• Universal Response to Domestic Violence (URDV) Coordinated community response to domestic violence established in 1994, bringing together multiple agencies including law enforcement, prosecutors, and social services to implement and maintain victim-centered services.
• Family Education Program Home-based and group-based parenting education using evidence-based Nurturing Parenting Program curriculum in Dutchess and Orange Counties, serving families referred by county social services departments.
• Children's Centers at Family Courts Safe childcare environments for children from 6 weeks to 12 years at Dutchess, Orange, and Ulster County courthouse buildings during family court proceedings.
• Gun Involved Violence Elimination (GIVE) Program using Phoenix Curriculum with motivational interviewing and cognitive behavioral therapy to prevent substance abuse, gang activity, and violence among at-risk youth.
• Ulster Prevention Council (UPC) Substance abuse prevention services for Ulster County youth and families through evidence-based school and community programs.
• Teen Programming Free afterschool and summer programming for teens including Open Gym, Girl Talk, Non-Contact Boxing Classes, and THRIVE Thursdays with social emotional skill building at the Family Partnership Center.
• Family Partnership Center Community center housing over 25 partner organizations offering direct services, enrichment programs, event spaces, and collaborative programming for people of all ages in the Hudson Valley.

Quantifiable outcome

• Reduced vulnerability to high-risk situations and increased protective factors for youth participating in prevention programs
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

22 partnerships are on record, tiered core and minor.

• Westchester Medical Center Health NetworkcoreStrategic or Co-development Partner · 21 July 2020Partnership announced July 2020 to provide behavioral health services through Westchester Medical Center Health Network affiliation.
• Coordinated Behavioral Health Services IPAcoreStrategic or Co-development PartnerPartners in Care for behavioral health services, providing integrated care coordination and healthcare system connections.
• MontefiorecoreStrategic or Co-development PartnerHealthcare system partner providing integrated behavioral health services and care coordination.
• Westchester Medical Center Health NetworkcoreStrategic or Co-development PartnerRegional healthcare partner for behavioral health integration and service delivery.
• Nuvance HealthcoreStrategic or Co-development PartnerHealthcare system partner providing integrated care and community health services.
• Dutchess County Sheriff's OfficecoreImplementation/ SI/ Consulting PartnerLaw enforcement partner for coordinated community response to domestic violence, SNUG program, and other public safety initiatives.
• Dutchess County District Attorney's OfficecoreImplementation/ SI/ Consulting PartnerKey partner in Universal Response to Domestic Violence Project and coordinated domestic violence response.
• Vassar Brothers Medical CentercoreStrategic or Co-development PartnerHealthcare partner in Sexual Assault Response Team (SART) providing forensic and medical services for sexual assault victims.
• Mid-Hudson Regional HospitalcoreStrategic or Co-development PartnerHealthcare partner with Forensic Acute Care Team for sexual assault response services.
• Legal Services of the Hudson ValleycoreStrategic or Co-development PartnerCollaboration providing free legal services for crime victims, co-located at Family Partnership Center with ribbon-cutting ceremony in 2019.
• Dutchess County GovernmentcoreOthersPrimary county government funder for victim services, behavioral health, and community safety programs.
• Ulster County GovernmentcoreOthersCounty government partner funding prevention programs and behavioral health services.
• Orange County GovernmentcoreOthersCounty government partner for family support services and children's centers.
• NYS Unified Court SystemcoreOthersState court system partner for Children's Centers at family courts.
• Dutchess County Department of Community & Family ServicescoreImplementation/ SI/ Consulting PartnerCounty social services department referral partner and funder for Family Education Program.
• Orange County Department of Social ServicescoreImplementation/ SI/ Consulting PartnerCounty social services department referral partner and funder for Family Education Program.
• NYS Division of Criminal Justice ServicescoreOthersState government funder for SNUG gun violence prevention program.
• City of Poughkeepsie Police DepartmentcoreImplementation/ SI/ Consulting PartnerMunicipal law enforcement partner for SNUG, DVOP, and coordinated domestic violence response.
• Domestic Violence CourtscoreImplementation/ SI/ Consulting PartnerIntegrated Domestic Violence Court partnership for coordinated response to domestic violence cases.
• Dutchess County Probation and Community CorrectionscoreImplementation/ SI/ Consulting PartnerProbation department partner for DVOP and coordinated domestic violence interventions.
• Grace Smith HouseminorImplementation/ SI/ Consulting PartnerDomestic violence services partner in Universal Response to Domestic Violence Project.
• House of HopeminorImplementation/ SI/ Consulting PartnerDomestic violence services partner in Universal Response to Domestic Violence Project.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Catholic Charities of Orange, Sullivan & Ulster: Provides behavioral health, victim services, and family support programming across overlapping Hudson Valley counties. Directly comparable community-based nonprofit social services organization with similar county-government funding model and program mix.
• Family Services of Westchester: Closely named regional family services nonprofit serving Westchester County with behavioral health, family support, and youth programming. Highly comparable mission, scope, and county-funded operating model just south of Family Services' footprint.
• Mental Health Association of Dutchess County: Operates within the same Dutchess County market, providing mental health, peer support, and community-based behavioral health programming. Direct overlap in behavioral health services and county-government funding relationships.
• Family Service League: Long Island-based nonprofit providing behavioral health, victim services, and family support programming across multiple counties. Closely comparable community-based multi-county nonprofit with similar grant-funded operating model.
• Astor Services for Children & Families: Hudson Valley-based nonprofit providing behavioral health, child welfare, and family support services with NYS government contracts. Direct overlap in children's mental health and family services delivered to vulnerable populations.
• CoveCare Center: Putnam County behavioral health and family services nonprofit serving the adjacent lower Hudson Valley. Provides outpatient mental health and family support with similar county-government funding model.
• YWCA of the Hudson Valley: Regional YWCA chapter providing domestic violence services, sexual assault response, and family programming in Ulster County. Directly comparable victim services and community education mission in the same Hudson Valley geography.

Broad incumbents

• Safe Horizon: New York City's largest victim services organization, providing 24/7 hotlines, domestic violence, and sexual assault response programs statewide. Comparable victim services mission and evidence-based programs at much larger scale, including NYC and statewide contracts.
• Vera Institute of Justice: National nonprofit working on criminal justice, victim services, and violence prevention reform with government contracts and evidence-based programming. Comparable evidence-based victim services and community safety mission at much larger scale.

Regional players

• Child & Family Services of Erie County: Western New York nonprofit providing behavioral health, victim services, and family support with county-government contracts. Comparable multi-program family services model serving an adjacent NY region rather than directly overlapping territory.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FSI411
• YouTubeyoutube.com/@familyservices2399
• Facebookfacebook.com/FamilyServicesHV
• LinkedInlinkedin.com/company/family-services_2
• Instagraminstagram.com/family_services/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services