DEGECOM

What DEGECOM does

DEGECOM is a privately held French regional IT services company founded in 1999 by Yannick Maisonnasse and headquartered at 11 Rue Gérin, 38000 Grenoble, with a satellite office in Tassin-la-Demi-Lune (Lyon). The company operates a multi-vendor, multi-editor model for small and medium businesses, educational establishments, local authorities (collectivités), and associations in the Auvergne-Rhône-Alpes region, employing 12 staff spanning technicians, engineers, developers, consultants, and trainers. Its product and service portfolio covers the full IT lifecycle: sale and rental (LLD/LOA) of hardware from HP, Dell, Fujitsu, Asus, Epson, Brother, and Samsung; software integration and reselling of Microsoft 365 (Business and Education tiers), EBP management software (Centre Agréé status), ACD Groupe accounting tools, Dropbox Business, ESET, MailInBlack, HelloSign, Shortcuts, Gespage, TeamViewer, GoToMeeting, Power BI, and My Report; "Cloud Privé 100% Français" dedicated hosting with 99.9% uptime and French data residency; IT infrastructure services (audit, design, implementation, maintenance, security, PCA/PRA); custom application development on standard market technologies; SI Delegation (outsourced DSI / technician placement); and tiered support (ad-hoc interventions, prepaid voucher packs, annual maintenance contracts with 4-hour on-site SLAs).

Revenue is generated through a mix of one-time hardware sales, recurring software subscriptions (Microsoft 365, EBP SaaS), managed services contracts, and pay-as-you-go professional services, with pricing kept off the public website and delivered via quote. The go-to-market is sales-led, executed by account managers and technical consultants via direct outreach and the company website (degecom.com), targeting TPE/PME/écoles/collectivités in France; distribution is direct on-site and remote (using AnyDesk/TeamViewer) with no channel partners outside of vendor-side relationships. DEGECOM reports a customer base of 300+ active clients, including MDA Company (a multi-store retailer spanning 150 MDA Electroménager outlets, 300 Pulsat outlets, and GPDIS wholesale operations) and accounting/advisory firms such as Compagnie Fiduciaire du Grésivaudan and Mobilecase. The company is bootstrapped, with no external funding rounds, M&A activity, or public listing, and remains owner-operated from Grenoble.

DEGECOM's competitive position rests on 25 years of regional presence in Rhône-Alpes, multi-vendor certifications (notably Microsoft partner and EBP Centre Agréé), and bundled full-lifecycle delivery from a single local point of contact. Constraints are equally evident: the single-country, single-region footprint, a 12-person team, no proprietary technology beyond custom application development, and no AI, data, or platform capabilities that would differentiate the offering in a market increasingly contested by national MSPs and SaaS-native vendors.

Name

DEGECOM

Legal name

DEGECOM

Website

https://degecom.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

DEGECOM is a privately held French regional IT services firm founded in 1999 in Grenoble that sells, integrates, and supports hardware, software (EBP, Microsoft 365, ACD), private cloud hosting, and managed IT services for 300+ small and medium businesses, schools, and local authorities across the Auvergne-Rhône-Alpes region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Managed IT services
• IT infrastructure
• Private cloud hosting
• Business software resale
• Hardware leasing

Headquarters

HQ city

Grenoble

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales & Leasing: DEGECOM sells and leases IT hardware (PCs, laptops, tablets, interactive screens, projectors, barcode readers) from major manufacturers (HP, Dell, Fujitsu, Asus, Epson, Brother, Samsung) and integrators (Terra, Speechi). The company offers purchase, long-term rental (LLD), and lease-to-own (LOA) options through financial partners.
2. Software Sales, Licensing & SaaS: DEGECOM resells and implements software including EBP management software (billing, accounting, payroll, CRM), ACD software for accountants, Microsoft 365 subscriptions, Power BI, My Report, and niche tools (MailInBlack, HelloSign, Shortcuts, Gespage, TeamViewer, GotoMeeting, Dropbox). Software is offered as perpetual license, SaaS on DEGECOM cloud, or in private cloud.
3. Managed Services & IT Outsourcing: DEGECOM provides ongoing managed IT services including private cloud hosting, infrastructure management, SI delegation, and maintenance contracts. Revenue is generated through recurring service contracts with defined response times (up to 4h on-site SLA) and optional 7J/7 24h/24 monitoring.
4. Professional Services (Support & Training): DEGECOM offers ad-hoc interventions on quotation, pre-paid intervention vouchers, and maintenance/assistance contracts covering troubleshooting, user support, and training on hardware and software.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

DEGECOM is a multi-vendor IT services provider that supplies and supports the full IT lifecycle for small and medium businesses, schools, and local government in the Rhône-Alpes region of France. Its core offerings span the sale and leasing of computer hardware, the resale and integration of business software (EBP, ACD, Microsoft 365), private cloud hosting with French data residency, IT infrastructure design and maintenance, and recurring managed services including IT outsourcing and on-site technical support.

Product overview

DEGECOM is an IT services company offering a comprehensive portfolio of technology solutions for small and medium businesses, local authorities, associations, and educational institutions. The offering is organized as a multi-service platform combining: Private Cloud hosting (Cloud Privé) with French data residency and 99.9% uptime; IT Infrastructure services including audit, implementation, and security; Hardware sales and rental from major brands (HP, Dell, Fujitsu, etc.); Software solutions including EBP business management software, ACD Groupe accounting tools, Microsoft 365, and specialized solutions (email security, e-signatures, POS, remote access); Custom application development; Technical assistance and support; and IT outsourcing delegation. DEGECOM positions itself as a single point of contact from equipment procurement through installation, training, and ongoing maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Hardware (Matériel) Sale and long-term leasing (LLD) or lease-to-own (LOA) of IT equipment including PCs, laptops, tablets, interactive screens, projectors, and barcode readers sourced from manufacturers such as HP, Dell, Fujitsu, Asus, Epson, Brother, and Samsung, and from integrators Terra and Speechi. Available to TPE, PME, schools, and local government with optional after-sale service and warranty management through DEGECOM.
• EBP Business Software Resale, implementation, and support of the EBP management software suite covering billing (devis/factures), accounting (Comptabilité), payroll (Paie), CRM, building industry (Bâtiment), tax (Fiscalité), and business plan modules. Offered under perpetual licence, SaaS on EBP cloud, or in DEGECOM's private cloud. Targeted at TPE and PME clients in France.
• ACD Groupe Software Resale and deployment of ACD software solutions for accounting professionals covering accounting production, CRM (GRC), internal management (GI), and electronic document management (GED). Deployed and supported by DEGECOM for accounting and business clients.
• Microsoft 365 Resale and integration of Microsoft 365 subscriptions including Word, Excel, PowerPoint, Outlook, Exchange, OneDrive, SharePoint, Teams, Forms, and Planners. Offered as standalone subscriptions or integrated into DEGECOM's private cloud. Available in Business Basic, Standard, Premium, Apps for business, and Education (A1/A3/A5) tiers for SMB and school clients.
• Cloud Privé (Private Cloud Hosting) Dedicated private cloud hosting with 100% French data residency, 99.9% availability guarantee, VPN/HTTPS secured access, daily externalised backup, and full software installation and update management. Includes optional 24/7 monitoring and integration with Microsoft 365. Targeted at TPE, PME, schools, and local government that require sovereignty and continuity.
• IT Infrastructure Services IT infrastructure services including audit, design, implementation, continuous integration, maintenance, and security. Covers network setup, enterprise messaging systems, data protection, backup solutions, and business continuity planning (PCA/PRA). Designed for organisations lacking in-house IT staff.
• Assistance and Support Services IT assistance and support services including hardware troubleshooting, network repair, user assistance, training, on-demand intervention (quote within 48 hours, intervention within 48-72 hours), prepaid intervention vouchers (10 vouchers, response within 24 hours), and maintenance contracts with up to 4-hour on-site SLA. Optional 7-day/24-hour monitoring available.
• SI Delegation (IT Outsourcing) IT outsourcing services ranging from technician placement to dedicated technical teams and shared or full DSI (IT Director) services for complete or partial IT system management. Allows clients to outsource the piloting of their information system to DEGECOM, ensuring operational continuity and evolution while they focus on their core business.
• Custom Application Development Bespoke development of business applications, reporting dashboards, statistics, and inter-application integrations, built on standard market technologies. Provides clients with tailored tools for unmet business needs and vertical-specific workflows.

Quantifiable outcome

• 99.9% uptime guarantee on private cloud hosting, with 24h/7 access and daily externalised backup.
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• EBPcoreChannel Partner/ Reseller/ DistributorDEGECOM is an EBP Centre Agréé and certified integrator, offering EBP management software (billing, accounting, payroll, CRM, building, business plan, tax) to TPE and PME clients. DEGECOM provides installation, configuration, and implementation support for EBP solutions offered in license, SaaS, or private cloud mode.
• ACD GroupecoreChannel Partner/ Reseller/ DistributorDEGECOM is a partner for ACD software — a leading solution for accounting professionals covering accounting production, CRM, internal management, and electronic document management (GED). DEGECOM deploys and supports ACD tools for its accounting and business clients.
• MicrosoftcoreTechnology or IntegrationDEGECOM is a certified Microsoft partner and offers the full Microsoft 365 suite (Business Basic, Standard, Premium, Apps for business) as well as Microsoft 365 Education for schools. DEGECOM also integrates Microsoft 365 into private cloud environments and manages security and administration for clients.
• Dropbox BusinessminorChannel Partner/ Reseller/ DistributorDEGECOM resells and supports Dropbox Business for professional cloud storage and secure document sharing. Also integrates HelloSign electronic signature solutions (a Dropbox subsidiary) offered to clients.
• ZyXELminorChannel Partner/ Reseller/ DistributorDEGECOM is a ZyXEL partner for networking equipment including switches, routers, Wi-Fi access points, and controllers, used in client infrastructure deployments.
• D-LinkminorChannel Partner/ Reseller/ DistributorDEGECOM is a D-Link partner for networking hardware used in customer IT infrastructure projects.
• Terra (Speechi)minorChannel Partner/ Reseller/ DistributorDEGECOM works with integrators such as Terra and Speechi for specialised hardware including interactive screens and professional displays, particularly for educational clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sopra Steria: Major European IT services group with managed services, infrastructure, and public-sector IT offerings in France. Comparable as a broader incumbent with overlapping public-sector and SMB service capabilities.
• Computacenter: European IT infrastructure provider combining hardware supply, managed services, and professional services for enterprise and mid-market clients. Comparable on the multi-vendor hardware resale and managed services business model.
• Devoteam: French-headquartered digital and IT services firm with a strong managed services and cloud transformation practice serving mid-market and enterprise clients across Europe. Comparable as a broader IT services and Microsoft-focused partner, though at materially larger scale.
• SCC France: European IT services and distribution group (part of SCC plc) offering hardware procurement, software licensing, cloud, and managed services. Comparable as a multi-vendor IT services partner with regional presence across France.
• Econocom: European IT services and infrastructure provider offering hardware financing/leasing, managed services, and workplace solutions to SMBs and large enterprises. Directly comparable on the hardware leasing, workplace, and managed services mix DEGECOM operates in.

Direct peers

• Hardis Group: French IT services and software firm with a regional SMB and enterprise services arm including managed services, cloud hosting, and infrastructure. Comparable as a French managed services provider with overlapping product offerings and customer profile.
• AGARIK (part of T-Systems/Cloud Temple): French sovereign cloud and managed services provider serving SMBs and mid-market with hosted infrastructure and managed IT. Comparable on the French data-residency private cloud positioning that differentiates DEGECOM.
• Aliantel: French managed services provider focused on SMBs and mid-market clients, offering cloud hosting, managed IT, Microsoft 365, and infrastructure services. Closely comparable in scale, geography, and product portfolio to DEGECOM.

Regional players

• ProServices (Prossise): French regional IT services and managed services firm focused on SMBs, offering similar cloud, infrastructure, and Microsoft 365 capabilities. Comparable as a regional French MSP competing in overlapping territories.

Emerging players

• Bechtle: European IT services and reseller group with growing managed services and cloud offerings for mid-market clients. Comparable as a multi-vendor IT services and managed services competitor across Europe, with similar SMB focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sarl-degecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DEGECOM