What ramsac does

ramsac limited is a privately held UK managed IT services provider founded in 1992 and headquartered in Guildford, Surrey. The company delivers outsourced IT support, cybersecurity, Microsoft 365 and cloud services primarily to UK small and medium-sized enterprises, mid-market organisations, charities, and regulated professional services firms (accounting, finance, law, insurance, civil engineering), with operational coverage across the UK but a sales focus on London and the South East. Its service model is people-led, supported by the Best Companies 3 Star 'World Class employer' accreditation and an in-house ramsac Business School, with a multi-disciplinary account team (Relationship Manager, Technical Consultant, Solutions Architect, Field Support Consultant) assigned to each client.

The company's flagship offering is totalIT, a fully managed IT service delivered in three progressive tiers — totalIT essentials (foundational support), totalIT secure (adds MDR, ITDR, SIEM monitoring, vulnerability management and security training) and totalIT premium (adds strategic consultancy, dedicated on-site support and compliance management including Cyber Essentials and ISO 27001 preparation). The underlying technology stack is built on Microsoft 365 and Microsoft Azure, with ConnectWise as the ITSM backbone, Microsoft Intune for endpoint management, KnowBe4 for security awareness, and ScreenConnect for remote support. ramsac's cybersecurity portfolio includes Managed Detection and Response, Identity Threat Detection and Response, SIEM-based monitoring, Vulnerability Management as a Service (VMaaS) and a proprietary three-tier Cyber Resilience Framework (Bronze/Silver/Gold). A newer AI pillar comprises AI Consulting, an AI Readiness Assessment, AI Training Courses and Microsoft Copilot Integration.

ramsac monetises primarily through per-device monthly subscriptions under 90-day contracts, supplemented by one-off IT project work (~200 projects per year for ~80 clients, 96% completed on time), hardware supply, and professional speaker/training engagements. Go-to-market is sales-led via a UK field sales team, a 24/7 inside-sales helpdesk, and a strategic channel partnership with PwC for SME and startup outreach. The company is owned by Ironbridge Holdings Limited, with no public listing, funding rounds or institutional investors disclosed in the available data.

Name

ramsac

Legal name

ramsac limited

Website

https://ramsac.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

ramsac is a UK-based managed IT services provider founded in 1992, delivering totalIT managed support, cybersecurity, Microsoft 365 and AI/Copilot services to UK SMEs, charities and mid-market organisations across sectors such as finance, law and engineering.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industries

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), Service Desk & ITSM Outsourcing (BPAEAMAF), Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

Keywords

• Managed IT services
• Cybersecurity monitoring
• Microsoft 365 support
• Cloud migration services
• IT consultancy

Headquarters

HQ city

Godalming

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT services subscription (totalIT): Recurring monthly subscription fee per device for fully managed IT support, including unlimited helpdesk, 24/7 monitoring, patching, backups, Microsoft 365 administration, cybersecurity tools and strategic guidance. Charged per device (not per user).
2. Managed cybersecurity services: Recurring managed security services including MDR, ITDR, SIEM monitoring, vulnerability management, end-user awareness training and simulated phishing.
3. IT projects and consultancy: One-off project work including cloud migrations, office moves, software rollouts, cybersecurity upgrades and infrastructure projects. ~200 projects per year for ~80 clients; 96% completed on time.
4. Equipment and hardware supply: One-time sale of IT equipment and related goods under standard terms; minimum 2-hour charge for onsite installation/consultancy, hourly rate for additional time, customer-charged third-party parts and software.
5. Speaker and training services: Professional keynote speaker, masterclass and training services billed per engagement; payment within 30 days, with travel/accommodation passed through.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels14 records

Core offering

ramsac is a UK managed service provider that delivers fully outsourced IT support, cybersecurity and Microsoft expertise to UK SMEs and mid-market organisations through its flagship totalIT subscription service, billed per device on a fixed monthly fee. The totalIT offering is available in three progressive tiers — essentials (foundational IT support), secure (adds MDR, ITDR, SIEM, VMaaS and training) and premium (adds strategic consultancy, dedicated on-site support, Cyber Essentials and ISO 27001 preparation) — and is complemented by project-based IT consultancy, cloud migration, field support, a Microsoft 365/Azure pillar and an AI consulting pillar.

Product overview

ramsac operates as a single integrated managed service provider rather than a disconnected suite of standalone products. Its flagship offering is totalIT, a fully managed IT service delivered in three progressive tiers — totalIT essentials (foundational IT support), totalIT secure (adds MDR/ITDR/SIEM, vulnerability management and training) and totalIT premium (adds strategic consultancy, dedicated on-site support and compliance management including Cyber Essentials and ISO 27001). Wrapping totalIT, ramsac layers modular services including Managed IT Support, Cloud Migration Services, IT Projects & Consultancy, Strategic Planning, IT Audit, Field Support Consultant service and a Secure Web Portal for self-service. Cybersecurity is a parallel service pillar offering Managed Cybersecurity Services with Cybersecurity Monitoring, Consultancy, Audits, Awareness & Training, Cyber Resilience Certification, Cyber Essentials Accreditation support and VMaaS Vulnerability Management. Microsoft expertise is delivered through dedicated services for Microsoft 365, Microsoft Intune, Microsoft SharePoint, Microsoft Power BI and the Data Security Framework. AI Consulting, AI Readiness Assessment, AI Training Courses for Business Leaders and Microsoft Copilot Integration form a newer AI advisory pillar. Together, totalIT, the cybersecurity pillar, the Microsoft 365 pillar and the AI pillar form a unified managed service portfolio supported by the ramsac Client Portal and powered by ConnectWise behind the scenes.

Differentiator

Problem solved

Functional benefit

Brands

• totalIT: Registered trademark; ramsac's flagship fully managed IT support service available in three tiers (totalIT essentials, totalIT secure, totalIT premium).
• the secure choice

Products and services

• totalIT (essentials, secure, premium) Flagship fully managed IT service delivering unlimited helpdesk, proactive monitoring, patching, backups, Microsoft 365 administration and strategic guidance for a fixed monthly fee per device; available in three tiers (essentials, secure, premium).
• Managed IT Support

Quantifiable outcome

• 97.5% of support tickets rated positively (May 2026)
• +5 more outcomes

Named customers20 records

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability9 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered flagship and core.

• MicrosoftflagshipStrategic or Co-development PartnerMicrosoft Solutions Partner status with Modern Work designation plus Infrastructure (Azure) and Security solution area badges. Deep alignment across ramsac's service portfolio, with Microsoft 365, Microsoft Intune, SharePoint, Power BI, Microsoft Copilot, Azure, Microsoft Entra and Microsoft Teams phone system all part of ramsac's core offering. Microsoft listed in privacy notice as a data processor for storage of email and documents.
• Dell TechnologiescoreTechnology or IntegrationDell Technologies Gold Partner, highlighted on the homepage and partners page. Dell hardware (and HP) is part of the technology stack that ramsac's certified experts support; strategic for infrastructure and endpoint delivery.
• SonicWallcoreTechnology or IntegrationSonicWall Gold Partner, displayed on the homepage and partners page. Underpins parts of ramsac's managed cybersecurity and firewall offerings.
• SophoscoreTechnology or IntegrationSophos Global Partner Program Gold status, displayed on partners page alongside Dell/SonicWall/UKAS accreditations.
• PwCflagshipGTM or Marketing PartnerStrategic channel partnership through which ramsac's managed IT solutions (totalIT) are offered alongside PwC's business tools, guides and templates aimed at UK SMEs and startups. PwC partners with organisations such as ramsac to combine digitally enabled solutions with hands-on account support. Rob May (ramsac MD) quoted describing how ramsac's managed services dovetail with PwC's outsourced services.
• ConnectWisecoreTechnology or IntegrationIndustry-leading IT service management platform used by ramsac as its core ticketing, asset tracking, documentation, reporting and monitoring integration backbone. All support requests are logged through ConnectWise with priority-based first/second/third-line escalation and SLA tracking.
• Microsoft AzurecoreTechnology or IntegrationPrimary data hosting platform for ramsac clients. UK data residency is available; logs and identity monitoring data from SIEM/ITDR services rely on Azure storage (small additional monthly fee).
• Ironbridge Holdings LimitedcoreOthersParent / ownership entity referenced in ramsac's privacy notice as a company within their ownership structure. Acts as joint controller with ramsac for some internal systems data.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Air IT: UK managed IT services and cybersecurity provider serving SMEs and mid-market organisations across multiple UK regions. Closely comparable to ramsac on per-device managed IT, Microsoft 365/Azure expertise, bundled cyber stack (MDR/SIEM) and vertical coverage including charities and professional services.
• Littlefish: UK-based managed IT and cyber services provider with a similar focus on Microsoft 365, Azure, helpdesk support and managed security for mid-market and enterprise clients. Competes directly with ramsac for UK Microsoft-led MSP contracts and a comparable services-led GTM.
• Trustmarque: UK IT services and solutions provider offering managed services, cloud, security and licensing to public sector and mid-market clients. Comparable to ramsac in IT managed services breadth and Microsoft partnership depth, with overlap on UK SME and mid-market customers.
• ANS Group: UK managed service provider delivering cloud (Microsoft Azure), managed IT support, cybersecurity and digital transformation to mid-market and enterprise customers. Directly competes with ramsac on Microsoft-centric managed services and cybersecurity bundles.
• Content+Cloud (Xperien): UK managed service provider delivering Microsoft 365, Azure, Dynamics and managed security services to mid-market and enterprise customers. Direct competitor to ramsac on Microsoft-led managed IT and cybersecurity for UK organisations.
• Six Degrees: UK managed cloud, security and connectivity provider serving mid-market and enterprise customers. Directly competes with ramsac on managed services, cybersecurity and Microsoft cloud for UK organisations.
• Probrand: UK IT services and reseller offering managed IT support, cloud, security and hardware supply to UK SMEs and mid-market. Comparable to ramsac on SME-focused managed IT, Microsoft cloud services and bundled hardware/software supply.

Broad incumbents

• SCC: Major European IT services and solutions provider offering managed services, cybersecurity, cloud and infrastructure across enterprise and public sector. Comparable in Microsoft-led managed services but operates at significantly larger scale and broader geographic reach than ramsac.
• BJSS: Large UK technology and engineering consultancy with managed services, cloud and cybersecurity capabilities serving enterprise and public sector. Overlaps with ramsac's managed services and cyber offerings but operates at much larger scale and broader portfolio.
• Sopra Steria: European IT services and managed services incumbent with significant UK footprint delivering cloud, cyber and digital transformation to enterprise and public sector. Broad overlap with ramsac's managed IT and cybersecurity but at a much larger scale and portfolio breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ramsac_ltd
• YouTubeyoutube.com/user/ramsacltd
• Facebookfacebook.com/ramsac.ltd
• LinkedInlinkedin.com/company/ramsac
• Instagraminstagram.com/lifeatramsac

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ramsac