i3 Verticals Healthcare

What i3 Verticals Healthcare does

i3 Verticals is a Nashville, Tennessee-based, publicly traded (since 2018) provider of software and payment-processing solutions to state and local government entities across the United States and, more recently, Canada. Following the May 2025 divestiture of its Healthcare RCM business to Infinx for $96 million, the company operates exclusively as a Public Sector software vendor serving five verticals: JusticeTech (courts and e-filing), Transportation (vehicle title and registration), Utilities (billing and customer information), Public Administration (licensing and ERP-adjacent workflows), and K-12 Education (student information, cafeteria, and payments). It reports more than 5,000 contracted customers across all 50 US states and Canada, with a headcount in the 1,001–5,000 range under CEO Glenn Jumonville.

The company's core technology stack consists of purpose-built vertical platforms rather than a single horizontal product. JusticeTech centers on the i3 CourtOne case management system, the TrueFiling consumer-facing e-filing platform, the aiSmartBench analytics layer over a Judicial Data Warehouse, and the Resolv 360 / Online Dispute Resolution products. Transportation is anchored in vehicle title and registration systems (with deployments such as Michigan's MiFILE e-filing and Clark County, Ohio). Utilities runs on i3 Unify360 (customer information and billing) and i3 CivicCentral; K-12 is addressed through PaySchools (payments and student information); and Public Administration is served by ERP and licensing software, including a recent regulatory licensing deployment with the Arizona Department of Real Estate.

i3 Verticals' business model combines recurring software licensing and subscription revenue with high-volume payment-processing transaction fees collected on government payments (court fines, DMV fees, utility bills, school payments). Revenue is generated through direct enterprise sales into state agencies, counties, and school districts, frequently seeded by statewide RFP wins that expand into multi-county rollouts. The payments component gives the model operating leverage at scale, while the software subscription layer provides recurring, contracted visibility — a structure typical of vertical-specific government software-plus-payments vendors.

Name

i3 Verticals Healthcare

Legal name

i3 Verticals, LLC

Website

https://i3verticalshealthcare.com

Company type

Public

Founded year

2014

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

i3 Verticals is a publicly traded Nashville-based software and payments provider serving state and local government across JusticeTech, Transportation, Utilities, Public Administration, and K-12 Education in the US and Canada, following its 2025 divestiture of Healthcare RCM.

Ownership category

akta.pro rank

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses and Subscriptions: Government agencies pay for software licenses and subscriptions to access i3 Verticals' platforms including CourtOne CMS, TrueFiling, and ERP solutions. Pricing is typically based on organization size and modules selected.
2. Payment Processing Services: Courts and government entities use i3's payment processing solutions for court fees, fines, and utility payments, generating transaction-based revenue
3. Revenue Cycle Management: Online-managed services for navigating defendants to case resolution with automated notifications, payment processing, and collection management

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

i3 Verticals Healthcare provided revenue cycle management (RCM) technology and software for medical coding, billing, and scheduling to healthcare providers. The platform automated claims processing, payment posting, and accounts receivable management workflows for academic medical centers and large provider groups. The healthcare RCM business was sold to Infinx in May 2025 for $96 million.

Product overview

i3 Verticals delivers integrated software solutions to public sector organizations through a unified platform architecture. The company operates across four core vertical markets: JusticeTech (courts and public safety), Transportation, Utilities, and Education. The JusticeTech portfolio centers on i3 CourtOne CMS as the core case management system, complemented by TrueFiling (eFiling), aiSmartBench (AI-powered judicial workspace), Document Management System, Public Access Portal, Accounts Receivable, Online Dispute Resolution, Digital Evidence Management (Vault), Payment Processing, and Revenue Cycle Management. The Transportation vertical offers Vehicle Title and Registration (VTRS), Electronic Insurance Verification (EIVS), IRP, IFTA, PARS, CVIEW, and Driver Licensing solutions. The Utilities portfolio includes i3 Unify360 as the integrative platform, supported by ePay, uVisionPlus, ePortal, eIVRConnect, eNotify, uManage, uRead, and eAMI. The Education vertical provides PaySchools for K-12 payment and administrative functions. All public administration solutions integrate with the company's ERP software platform, which serves as the backbone for financial management across government organizations.

Differentiator

Problem solved

Functional benefit

Brands

• i3 CourtOne: A unified court platform designed to streamline operations and simplify case management for courts of all types and sizes.
• i3 ResponseOne
• i3 CivicCentral
• i3 Unify360
• JusticeTech
• TrueFiling
• aiSmartBench
• PaySchools
• WVPASS
• i3 Public Sector
• i3 Education

Products and services

• Healthcare Revenue Cycle Management (RCM) Technology Revenue cycle management technology for healthcare providers including claims processing, payment posting, and accounts receivable management. Targeted academic medical centers and large provider groups. Divested to Infinx in May 2025 for $96 million.
• Medical Coding, Billing, and Scheduling Software Medical coding, billing, and scheduling software for healthcare providers. Designed to support clinical and administrative workflows in provider organizations.

Quantifiable outcome

• 81 Michigan Trial Courts now utilize MiFILE platform for e-filing
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• Arizona Department of Real Estate (ADRE)coreStrategic or Co-development Partner · 23 March 2026i3 Verticals selected to deliver Regulatory Licensing and Credentialing Software to modernize real estate license processing across Arizona. The partnership includes streamlined fee management, automated certificate creation, and configurable payment cycles for regulatory compliance.
• Supreme Court of Appeals of West VirginiaflagshipStrategic or Co-development Partner · 21 October 2025Major expansion of existing partnership to deliver CourtOne CMS to all Circuit, Family, and Magistrate Courts statewide. Includes expanded WVPASS public access platform and Resolv 360 Fund Recovery Solution. Marks pivotal step in West Virginia's judicial modernization efforts.
• Smyrna School DistrictcoreStrategic or Co-development Partner · 1 August 2025Education expansion into Delaware through PaySchools platform adoption for school nutrition technology and district operations modernization.
• Clark County, OhiocoreStrategic or Co-development Partner · 12 June 2025First standalone TrueFiling implementation in Ohio. Clark County (located in Springfield) implementing web-based e-filing platform for court modernization with 24/7 document submission capabilities.
• State of TennesseecoreStrategic or Co-development Partner · 10 April 2025Longstanding partnership since 2014 providing Permit and Automated Routing Solution for oversized/overweight vehicles. Partnership simplifies registration movement and maps safest travel routes.
• Georgia Probate CourtscoreStrategic or Co-development Partner · 16 January 2025Expansion of TrueFiling e-filing solution into seven new Georgia courts including Clayton County (5th largest in state). Partnership supports Georgia's preparation for mandatory e-filing rollout.
• Saskatchewan ProvincecoreStrategic or Co-development Partner · 20 December 2024New contract to provide Motor Vehicle Services expanding i3 Verticals' Canadian presence. Supports provincial transportation and licensing operations.
• Arkansas District CourtscoreStrategic or Co-development Partner · 18 December 2024Expanded partnership with 33 Arkansas district courts implementing Revenue Cycle Management, payment processing, and defendant electronic messaging tools to enhance court operations and community access.
• Michigan State Court Administrative Office (SCAO)flagshipStrategic or Co-development Partner · 10 December 2024Partnership to power MiFILE statewide e-filing platform. 81 Michigan Trial Courts now utilize MiFILE with plans to exceed 100 courts in 2025. Collaborative development and implementation between SCAO and i3 Verticals teams.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Tyler Technologies: Tyler Technologies is the largest pure-play public sector software company in the US, with deep offerings in court case management (Odyssey), ERP, public safety, and property recording. It directly competes with i3 Verticals' JusticeTech and CivicCentral platforms for state and county court and ERP contracts.
• Granicus: Granicus provides government experience software including website, communications, and digital services for public agencies. Comparable to i3 Verticals in targeting state and local governments with cloud-based SaaS and serving courts and public administration use cases.
• Journal Technologies: Journal Technologies offers court case management and e-filing solutions (eCourt, eFile) primarily to US state and local courts. It competes most directly with i3 Verticals' CourtOne CMS and TrueFiling products in the JusticeTech vertical.
• CentralSquare Technologies: CentralSquare provides public administration, public safety, and court software to city, county, and state agencies. Comparable to i3 Verticals' CourtOne, ResponseOne, and CivicCentral platforms across the public sector stack.
• Axon: Axon (formerly TASER) is a leader in public safety technology including body cameras, CAD, RMS, and digital evidence management. Comparable to i3 Verticals' ResponseOne public safety platform and digital evidence (Vault) capabilities.
• Accela: Accela provides government software for permitting, licensing, code enforcement, and civic engagement. Comparable to i3 Verticals' CivicCentral public administration and ADRE regulatory licensing solutions.

Emerging players

• OpenGov: OpenGov provides cloud-based software for government budgeting, financial management, and procurement. It overlaps with i3 Verticals' ERP offering for local governments but focuses specifically on finance and budgeting workflows.
• CivicPlus: CivicPlus provides government website, content management, and citizen engagement software to municipalities. It overlaps with i3 Verticals' CivicCentral in the public administration segment but is narrower in scope.

Broad incumbents

• Thomson Reuters: Thomson Reuters operates legal and regulatory information businesses including Westlaw and court reporting/case management software. It competes at a broader level with i3 Verticals' JusticeTech through legal research, docket, and court technology offerings.
• Motorola Solutions: Motorola Solutions is a broad incumbent in public safety and government command-and-control software, with CAD, RMS, and mobile solutions. It overlaps with i3 Verticals' ResponseOne public safety platform and broader government portfolio.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/i3verticalshealthcare
• Facebookfacebook.com/i3verticalshealthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about i3 Verticals Healthcare