CommuniCloud
CommuniCloud is an Australian-headquartered managed security services provider founded in 2011, delivering AI-powered SOC, SIEM, SASE, DLP, email security, and ISO 27001 consultancy to over 350 enterprise and mid-market customers across Australia, Japan, Singapore, Hong Kong, and the UK.
- Company typePrivate
- Founded2011
- HeadquartersHawks Nest, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CommuniCloud does
CommuniCloud is an Australian-headquartered managed security services provider founded in 2011, delivering SOC-as-a-Service, cloud-based SIEM, and adjacent cybersecurity capabilities to more than 350 customers across healthcare, financial services, government, ICT, education, and energy. The company operates from Sydney with regional offices in Yokohama, Singapore, Hong Kong, and Newcastle upon Tyne, and sells primarily through direct enterprise engagement supported by channel partnerships with British Telecom and AgileBlue.
The technical core is the CommuniCloud SOC|SOAR platform powered by Cerulean AI, which combines machine learning, deep learning, and human SOC expertise to deliver 24/7 monitoring, threat detection, and automated response. The platform is augmented by a module stack assembled through strategic vendor partnerships: Devo for SIEM/SOAR/UEBA and AI agents (SOC Level 1/2, Alert Triage, Phishing Detection, SOC Manager), Cato Networks for SASE and XDR, Fortinet for DLP, Microsoft and Cisco for ecosystem integrations, and SendSafely for end-to-end encrypted file exchange. The product set additionally includes Adaptive AI-driven email security with GPT-powered phishing simulation, a Cyber Risk Score vulnerability assessment tool, and ISO 27001 consultancy services.
CommuniCloud monetizes almost entirely through managed services subscriptions priced on a predictable as-a-Service basis, supplemented by recurring subscription licensing on SendSafely and professional services for ISO 27001 certification engagements. Differentiation is anchored on Australian data sovereignty, ISO 27001 certification, advanced practitioner certifications across the delivery team (CISSP, HCISPP, CREST, GSE), and a healthcare-specialized practice led by an NHS-trained clinician.
CommuniCloud firmographics
Firmographics- Name
- CommuniCloud
- Legal name
- CommuniCloud
- Website
- https://communicloud.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CommuniCloud is an Australian-headquartered managed security services provider founded in 2011, delivering AI-powered SOC, SIEM, SASE, DLP, email security, and ISO 27001 consultancy to over 350 enterprise and mid-market customers across Australia, Japan, Singapore, Hong Kong, and the UK.
- Ownership category
- akta.pro rank
CommuniCloud industry classification
Industry- Product category
- Managed Security Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Security Operations Center (SOC) as a Service (BPAEADAB)
- akta.pro secondary industries
- Managed Detection & Response (MDR) & SOC Services (HDADAGAG), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Collaboration Security for File Sharing & Content (M365/Google Drive/Box) (HDADAKAG)
Keywords
Where CommuniCloud is headquartered
LocationHeadquarters
- HQ city
- Hawks Nest
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
CommuniCloud business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed Security Services (SOCaaS/SIEM): CommuniCloud provides SOC-as-a-Service and SIEM solutions as managed services with predictable 'as-a-Service' pricing. The service includes monitoring, threat detection, threat hunting, incident response, asset discovery, vulnerability assessment, intrusion detection, behavior monitoring, log management, and cloud-based SIEM. Pricing is based on managed service subscriptions.
- Data Encryption Services (SendSafely): End-to-end encryption platform for secure file exchange. Provides enterprise-ready features including user administration, single sign-on, custom branding, and API integrations. Revenue from encryption platform licensing and integration services.
- SASE/Network Security Services: Cato SASE Cloud Platform services including SD-WAN connectivity, network security, and endpoint protection. Offered as part of the managed security services portfolio.
- Data Loss Prevention (DLP): DLP solutions powered by Fortinet for detecting and preventing data breaches. Integrated into the managed security services offering.
- ISO 27001 Consultancy Services: Consultancy services guiding organizations through ISO27001 certification process including gap analysis, documentation, risk management, and audit support.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
CommuniCloud product offering
Product offeringCore offering
CommuniCloud is an Australian managed security services provider that delivers SOC-as-a-Service (SOCaaS) and SIEM solutions powered by its Cerulean AI platform. The company provides 24/7 threat monitoring, detection, and automated incident response across networks, endpoints, cloud, and APIs, complemented by email security, data encryption, SASE networking, and ISO 27001 consultancy services. It sells predictable "as-a-Service" managed subscriptions to small, medium, and large enterprises across the Asia-Pacific region and the United Kingdom.
Product overview
CommuniCloud is a managed security services provider offering a unified SOC-as-a-Service (SOCaaS) platform that combines multiple security capabilities into a single integrated offering. The core platform is the SOC|SOAR platform powered by Cerulean AI, which provides 24/7 monitoring, threat detection, SIEM, and automated response. This core is augmented by specialized modules including EDR for endpoint protection, XDR for extended detection, UEBA for behavioral analytics, and Cyber Risk Score for vulnerability assessment. The product portfolio also includes email security (with Adaptive AI and phishing simulation), SendSafely data encryption, Cato SASE cloud platform, Devo security analytics, Fortinet DLP, and ISO 27001 consultancy services. The architecture follows a platform-plus-modules approach where the SOC/SIEM serves as the central hub, with specialized solutions integrated to address specific security domains.
Differentiator
Problem solved
Functional benefit
Brands
- Cerulean AI: AI-based SOC/SOAR platform using machine learning and deep learning technology combined with human expertise for threat detection across networks, endpoints, cloud, and APIs.
Products and services
- CommuniCloud SOC|SOAR Platform (SOC-as-a-Service) Managed 24/7 SOC service combining cloud-based SIEM, threat detection, Cerulean AI, EDR/XDR, and automated incident response across networks, endpoints, cloud, and APIs. Sold as a managed subscription to small, medium, and large enterprises seeking outsourced security operations.
- CommuniCloud Email Security Email security service with Adaptive AI that detects and remediates BEC threats in real time, blocking invoice fraud, impersonation, and vendor compromise. Includes integrated phishing simulations and security awareness training (SAT) tailored per employee threat profile, backed by a crowdsourced network of over 30,000 threat hunters.
- SendSafely Data Encryption End-to-end encryption platform for secure file and information exchange with no software to install and no encryption keys to manage. Supports SDKs for Java, .NET, and NodeJS plus a REST API, with enterprise features including user administration, single sign-on, and custom branding. Aimed at regulated organizations needing HIPAA, GDPR, and CCPA compliant file exchange.
- Cato SASE Cloud Platform (Cato Networks) Cloud-native SASE platform resold and integrated by CommuniCloud, securely connecting all enterprise locations, users, applications, and clouds. Includes global private backbone, SD-WAN (Cato Socket), and SSE 360 security stack (FWaaS, SWG, IPS, NGAM, DNS Security, CASB, DLP, ZTNA, RBI, XDR).
- Devo Security Data Platform Data-powered SIEM, SOAR, and AI-powered UEBA platform with sub-second query speed, real-time analytics streaming, and integrated threat intelligence. Includes Devo ThreatLink for automated alert triage and incident response, plus Devo AI Agents (SOC Level 1, SOC Level 2, SOC Manager, Phishing Detection, Alert Triage, Cyber Advisory Monitor) for automated threat investigation.
- Fortinet Data Loss Prevention (DLP) Data Loss Prevention solution powered by Fortinet that detects and prevents data breaches across on-premises and cloud-based systems. Enforces compliance with CCPA, GDPR, and HIPAA regulations.
- ISO 27001 Consultancy Services Professional consultancy guiding organizations through ISO 27001 certification, including gap analysis, documentation, asset classification, risk management, and ISMS rollout support. Led by CommuniCloud's CTO/CISO and Principal Consultant with ISO expertise.
Quantifiable outcome
- Alert triage time reduced to under 15 minutes vs industry benchmarks
- +4 more outcomes
Companies that use CommuniCloud
Customer profileNamed customers2 records
Segments8 records
Ideal customer profiles4 records
CommuniCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability9 records
Feature12 records
CommuniCloud partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and strategic.
- CiscocoreStrategic partnership with Cisco as an industry leader in networking and security solutions. Cisco provides technology integration capabilities for CommuniCloud's managed security services.
- MicrosoftcoreStrategic partnership with Microsoft for security technology integration. Microsoft's security ecosystem including Defender is integrated into CommuniCloud's security operations.
- Cato NetworkscoreReseller and integration partner for Cato SASE Cloud Platform providing SD-WAN, network security, and cloud-delivered security services including SSE 360, FWaaS, SWG, IPS, CASB, DLP, and ZTNA capabilities.
- DevocoreTechnology partner providing Devo security data platform with 100% data source coverage, integrated SIEM, SOAR, and UEBA capabilities. CommuniCloud deploys Devo's AI agents for SOC operations.
- FortinetcorePartnership for Fortinet-powered Data Loss Prevention (DLP) solutions detecting and preventing data breaches. Fortinet DLP integrates into CommuniCloud's security stack.
- British TelecomstrategicStrategic partnership with British Telecom as a telecommunications and technology leader providing network and security services integration.
- Next DLPstrategicPartnership with Next DLP for data loss prevention technology integration into CommuniCloud's security offerings.
- AgileBluestrategicPartnership with AgileBlue for AI-powered SOC services and security operations technology.
- SendSafelycoreSendSafely provides end-to-end encryption platform for secure file exchange integrated into CommuniCloud's security services. Features include API integration, SDKs for Java, .NET, NodeJS, and enterprise features like SSO and custom branding.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
CommuniCloud competitors and assessment
Company assessmentBroad incumbents
- CrowdStrike: Global cybersecurity platform with Falcon Complete MDR service offering 24/7 SOC and managed detection. Overlaps with CommuniCloud's EDR/XDR/SOC offerings but at substantially larger scale and as part of a broader endpoint security platform.
- Trustwave: Global cybersecurity services firm offering managed security, MDR, and consulting. Comparable as a broad incumbent MSSP with established global presence and overlapping enterprise customer base.
- Arctic Wolf: Larger global MDR/SOC provider serving mid-market and enterprise customers worldwide. Offers overlapping capabilities including managed detection, response, and security operations as a subscription service.
- IBM Security Services: Global enterprise security services and managed SOC provider. Represents the broad incumbent category that CommuniCloud competes against for large enterprise and government managed security contracts.
Direct peers
- Sense of Security: Australian cybersecurity consultancy and managed security services firm focused on enterprise customers. Comparable service portfolio including penetration testing, SOC, and ISO 27001 advisory.
- eSentire: Global pure-play MDR provider offering 24/7 SOC, threat hunting, and incident response to mid-market and enterprise customers. Closely comparable business model as a managed detection and response specialist.
- Sekuro: Australian MSSP offering managed security, SOC-as-a-service, and cyber advisory services to mid-market and enterprise customers. Directly comparable in geography, customer segment, and managed-services delivery model.
- CyberCX: Australia's largest dedicated cybersecurity services provider offering SOC, MDR, consulting, and managed security across ANZ. Most direct competitor to CommuniCloud in the Australian MSSP market with overlapping enterprise healthcare, finance, and government customer base.
Regional players
- Insomnia Security: New Zealand-based managed security and SOC services provider with trans-Tasman presence. Comparable MSSP offering with similar focus on enterprise and government customers across Australasia.
- Foresight IT Consulting: Australian managed IT and security services provider offering SOC and SIEM services to SMB and mid-market. Comparable regional MSSP with focus on smaller organizations.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks4 records
Key highlights6 records
Customer concentration
CommuniCloud social profiles
Digital presenceCommuniCloud compliance and trust
Trust signalCompliance1 record
CommuniCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
CommuniCloud leadership team
Management profileNumber of profiles
Profiles6 records
CommuniCloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CommuniCloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CommuniCloud
What does CommuniCloud do?
CommuniCloud is an Australian managed security services provider that delivers SOC-as-a-Service (SOCaaS) and SIEM solutions powered by its Cerulean AI platform. The company provides 24/7 threat monitoring, detection, and automated incident response across networks, endpoints, cloud, and APIs, complemented by email security, data encryption, SASE networking, and ISO 27001 consultancy services. It sells predictable "as-a-Service" managed subscriptions to small, medium, and large enterprises across the Asia-Pacific region and the United Kingdom.
Is CommuniCloud a public or private company?
CommuniCloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CommuniCloud founded?
CommuniCloud was founded in 2011. It employs 11 to 50 people.
Where is CommuniCloud based?
CommuniCloud is headquartered in Hawks Nest, Australia, in the Oceania region.
How does CommuniCloud make money?
Five revenue lines are on record. Managed Security Services (SOCaaS/SIEM) is the primary driver. The others are data Encryption Services (SendSafely), SASE/Network Security Services, data Loss Prevention (DLP) and ISO 27001 Consultancy Services.
Who are CommuniCloud's main competitors?
Broad incumbents on record are CrowdStrike, Trustwave, Arctic Wolf and IBM Security Services. Direct peers are Sense of Security, eSentire, Sekuro and CyberCX. Regional players are Insomnia Security and Foresight IT Consulting.
Does CommuniCloud have an API?
Yes. SendSafely API lets developers integrate end-to-end secure data exchange capabilities into virtually any application. Offers SDKs for Java, .NET and NodeJS, or a REST API for any programming language. The SendSafely Dropzone widget is a secure file upload dialog written in pure HTML and JavaScript that can be embedded into any web page or application. Developer documentation is at www.sendsafely.com.
What industry is CommuniCloud in?
CommuniCloud's product category is Managed Security Services. Its primary akta.pro industry code is BPAEADAB, Security Operations Center (SOC) as a Service, with a secondary code of HDADAGAG, Managed Detection & Response (MDR) & SOC Services. Its NAICS code is 541513 and its SIC code is 7370.