Staffordshire Moorlands District Council

What Staffordshire Moorlands District Council does

Staffordshire Moorlands District Council is a local government district council established on 1 April 1974 under the Local Government Act 1972, headquartered at Moorlands House in Leek, Staffordshire, England. It serves 95,800 residents (2021 Census) across 222 square miles and 39 parishes, including the towns of Leek, Cheadle, and Biddulph and surrounding villages, with part of the Peak District National Park falling within the district. The council is governed by 56 elected councillors representing 27 wards and operates with a headcount in the 51-100 range.

The council delivers a broad portfolio of statutory and discretionary municipal services including council tax administration, business rates collection, waste and recycling collection, planning and building control, housing services, environmental health, licensing, parks and leisure, electoral services, street cleaning, parking, and benefits administration. Service delivery is supported by three operating subsidiaries formed under a 2008 formal Alliance with High Peak Borough Council in Derbyshire — Alliance Leisure, Alliance Norse, and Alliance Environmental Services — which share a senior management team across both councils.

The council's technology platform is built on the GOSS digital platform for website and search, with Google Analytics used for visitor behaviour tracking and Hootsuite for social media management. Distribution is multi-channel: a 24/7 self-serve website, a telephone contact centre, and physical offices in Leek (HQ), Cheadle, and Biddulph Town Hall. Revenue is drawn from council tax, retained business rates, fees and charges (including tiered bulky-waste collection pricing of £46.35-£91.67 and a garden-waste subscription), and central government grant funding. The council does not have an AI capability layer evidenced in the data and operates as a non-commercial public sector monopoly within its statutory boundary.

Name

Staffordshire Moorlands District Council

Legal name

Staffordshire Moorlands District Council

Website

https://staffsmoorlands.gov.uk

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110), Other Services to Buildings and Dwellings (56179)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Refuse Systems (4953), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Parks, Recreation & Cultural Services (BPAIACAI), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Local government services
• Waste management services
• Council tax administration
• Planning and building control
• Housing and benefits services

Headquarters

HQ city

Leek

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Council Tax: The council receives funding through council tax collected from residents within the district. Approximately 76p of council tax per week is allocated to waste collection services.
2. Business Rates: Collection of business rates from commercial properties within the Staffordshire Moorlands district.
3. Fees and Charges: Various service fees including bin supply charges, bulky waste collection fees, planning application fees, licensing fees, and other council service charges.
4. Government Grant Funding: Specific grant funding from central government to support council services and initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Staffordshire Moorlands District Council provides statutory and discretionary local government services to 95,800 residents and businesses across 222 square miles in north Staffordshire. Core offerings include waste and recycling collection, council tax and business rates administration, planning and building control, housing and homelessness support, benefits administration, environmental health, licensing, parks and leisure, street cleaning, and electoral services, delivered through a 24/7 website, telephone contact centre, and three physical offices.

Product overview

Staffordshire Moorlands District Council provides a comprehensive suite of digital citizen services delivered through a web-based platform. The council's online offering spans multiple service areas including waste collection/recycling (with separate bins for general rubbish, recycling, and garden waste), council tax administration, planning and building control, housing services, benefits administration, business rates, environmental health, licensing, parks/leisure, street cleaning, and democratic services. Residents can access these services 24/7 through the council website which supports online payments, applications, reporting, and information finding. The platform is built on GOSS digital platform technology and integrates Google Analytics for visitor tracking and Hootsuite for social media engagement. Key service channels include the online payment portal, planning application tracking, bin collection scheduling, and feedback/complaints handling systems.

Differentiator

Problem solved

Functional benefit

Brands

• High Peak / Staffs Moorlands Alliance: A formal partnership since 2008 between Staffordshire Moorlands District Council and High Peak Borough Council in Derbyshire, sharing a senior management team and staff.

Products and services

• Waste Collection and Recycling Services Statutory bin collection service for households covering grey bin (recycling), blue lidded bin (general rubbish), brown bin (garden waste), food waste caddy, assisted collection for residents with mobility needs, and bulky item collection. Also provides commercial waste collection for businesses. Available to all residents and businesses in the district.
• Council Tax Administration Online council tax checking, payment processing, single person discount applications, discount and exemption applications, and change of address reporting. Statutory service for all households in the district.
• Business Rates Administration Business rates payments, reliefs, discounts and exemptions management, unoccupied property guidance, and e-billing login for businesses operating in the district.
• Planning and Building Control Services Online planning applications, building regulations submissions, planning policy information, conservation guidance, interactive planning map, and planning application search and tracking for residents and businesses.
• Housing Services Find a Home social housing portal, homeless support services, domestic abuse assistance, housing adaptations, landlord information, and council housing options for residents in housing need.
• Benefits and Financial Support Online benefits checking, housing benefit and council tax reduction claims, Universal Credit support, benefits overpayment management, and cost of living assistance for eligible residents.
• Licensing Services Licence applications including food premises registration, animal licensing, skin piercing/tattoo/electrolysis, temporary event notices, road closure orders, and licensing officer appointments for businesses and event organisers.
• Environmental Health Services Pest control appointments, food safety inspections, noise complaints handling, smoke complaints, domestic and commercial nuisance investigation, and drainage and flooding services for residents and businesses.
• Parks, Leisure and Tourism Services Parks and play areas management, leisure centre information (MyActive Leek), tourism promotion, and market services for residents and visitors.
• Street Cleaning and Parking Services Street cleaning services, car park management, public toilets, Fixed Penalty Notices (FPNs), parking permits, and car park season tickets for residents and visitors.
• Electoral and Democratic Services Voter registration, electoral register management, election results, councillor information, meetings/minutes/agendas, and council meeting calendar for residents.
• Business Support Services Business support and advice, investment information, business funding guidance, commercial sites/properties, tenders and contracts, and business events for local businesses.
• Online Payment Services Digital platform enabling residents and businesses to pay council tax, business rates, invoices, parking fines, Fixed Penalty Notices, and book/pay for services such as bulky item collections and garden waste subscriptions.
• Commercial Waste Collection Business waste and recycling collection service for commercial premises with dedicated contact and quote service. Available to businesses operating within the district.
• Dog Control and Public Space Protection Dog control services and enforcement of Public Spaces Protection Orders (PSPOs) covering dog nuisance and wildfire prevention across the district.
• Complaints and Feedback Services Online feedback form for compliments, complaints and comments, with a two-stage complaints procedure and Local Government and Housing Ombudsman escalation paths.
• Data Protection and FOI Services Subject access requests, Data Protection Officer contact, Freedom of Information requests, publication scheme, and National Fraud Initiative participation for residents and requesters.
• Keyholder Registration Scheme Registration scheme for domestic and commercial properties with intruder alarms to enable alarm switching off without cost when owners are absent.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• High Peak Borough CouncilcoreStrategic or Co-development Partner · 1 April 2008Since 2008, Staffordshire Moorlands District Council and High Peak Borough Council in Derbyshire have worked together in a formal Alliance, sharing a senior management team with the majority of staff working for both councils. This partnership enables shared services and operational efficiencies across both local authorities.
• Alliance LeisurecoreStrategic or Co-development PartnerAlliance company providing leisure centre services for the shared council alliance.
• Alliance NorsecoreStrategic or Co-development PartnerAlliance company providing housing repairs and maintenance, caretaking and cleaning services for the shared council alliance.
• Alliance Environmental ServicescoreStrategic or Co-development PartnerAlliance company providing waste and recycling collection, street cleansing, and parks and grounds services.
• Staffordshire County CouncilmajorOthersStaffordshire County Council provides certain services including highways, education, adult social care, and household recycling centres. The district council redirects residents to county council services where appropriate.
• get compostingminorStrategic or Co-development PartnerThe council works with get composting to provide 50% discounted compost bins to residents to encourage home composting.
• Staffordshire Waste PartnershipminorStrategic or Co-development PartnerDetails of other furniture reuse schemes in Staffordshire are available on the Staffordshire Waste Partnership website.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Peak District National Park Authority: Statutory authority exercising planning control over the part of Staffordshire Moorlands within the National Park. Comparable as a UK local-government-adjacent public body delivering regulatory, planning, and visitor services in the same geography.

Direct peers

• East Staffordshire Borough Council: Neighbouring Staffordshire district council serving a mixed urban/rural population. Comparable in statutory district functions, council tax base structure, and shared county-tier oversight.
• Stafford Borough Council: Neighbouring Staffordshire district council and the only other district larger than SMDC in the county. Comparable in statutory service mix (waste, planning, council tax, housing) and operating under the same county-tier governance structure.
• Derbyshire Dales District Council: Adjacent Derbyshire district council also bordering the Peak District National Park. Comparable in rural demographic profile, planning constraints, and waste/recycling service delivery scope.
• High Peak Borough Council: Direct Alliance partner since 2008 sharing a senior management team and three operating subsidiaries (Alliance Leisure, Alliance Norse, Alliance Environmental Services). Serves a neighbouring Derbyshire district with a similar rural/semi-rural profile, making it the closest operational peer.
• New Forest District Council: English district council serving a comparable rural/semi-rural population (~95,000 residents) inside a national park boundary. Highly comparable in service portfolio, scale, and demographic pressures.

Broad incumbents

• Staffordshire County Council: Upper-tier authority providing highways, education, adult social care, and household recycling centres across the same county. Comparable in delivering public-sector services to overlapping residents but at a broader scope.
• Cumbria County Council: Upper-tier UK local authority delivering comparable public-sector services (waste, planning support, environmental health) across a large rural footprint including national park territory. Useful broader-incumbent benchmark for service delivery economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/StaffMoorlandDC
• Facebookfacebook.com/StaffsMoorlands
• Instagraminstagram.com/staffordshiremoorlandsdc

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Staffordshire Moorlands District Council