High Peak Borough Council
High Peak Borough Council is a statutory UK local government authority serving the High Peak area of Derbyshire, delivering council tax, planning, housing, waste collection, licensing, and community safety services to approximately 92,000 residents and local businesses via its website, phone service, and physical offices.
- Company typePublic
- Founded1974
- HeadquartersBuxton, United Kingdom
- Headcount251–500
- GTM typeB2C
- OfferingServices
What High Peak Borough Council does
High Peak Borough Council is a statutory UK local government authority serving the High Peak area of Derbyshire, England, headquartered at Buxton Town Hall with additional public buildings in Glossop. Established in 1974 and operating under national local government legislation, the Council delivers comprehensive public services to borough residents and businesses across approximately 92,000 residents, including council tax administration, business rates, statutory planning decisions, housing allocation, waste collection and recycling, licensing, benefits administration, and community safety. Service delivery is structured around three primary customer segments — Residents, Business, and Your Council (elected members and democratic services) — with direct-to-consumer distribution via the www.highpeak.gov.uk website, a phone customer service line (0345 129 7777), and physical office locations.
The Council operates digital services on a third-party technology stack comprising the GOSS content management and web platform, IEG4 eFormStudio for online forms and transactions, and Civica ModernGov for democracy and document management. Communications are supported by official social media accounts on Facebook, Twitter, and Instagram, monitored through Hootsuite. The Council maintains operational alliances and statutory partnerships with Derbyshire County Council (highways, gritting, recycling centres), Derbyshire Police and Fire and Rescue (community safety), the D2N2 Growth Hub (business support), University of Derby (community and research), and energy efficiency partners including Marches Energy Agency and E.on. An operational alliance with Staffordshire Moorlands District Council enables shared services in HR and employment.
The Council's revenue model is funded primarily through council tax collected from residential properties, business rates from commercial premises, central government grants, and transactional service fees including planning application fees, licensing fees, parking charges, and pay-for-service commercial waste collection. Commercial waste services operate under a subscription-style pricing model based on container size and collection frequency with competitive fixed annual pricing and interest-free payment options. The Council declared a climate emergency in October 2019 and a nature emergency in April 2024, formalizing commitments to carbon neutrality and biodiversity recovery, and is preparing to launch a new weekly food waste collection service from 14 September 2025. No revenue, headcount, or budget figures are publicly disclosed.
High Peak Borough Council firmographics
Firmographics- Name
- High Peak Borough Council
- Legal name
- High Peak Borough Council
- Website
- https://highpeak.gov.uk
- Company type
- Public
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- High Peak Borough Council is a statutory UK local government authority serving the High Peak area of Derbyshire, delivering council tax, planning, housing, waste collection, licensing, and community safety services to approximately 92,000 residents and local businesses via its website, phone service, and physical offices.
- Ownership category
- akta.pro rank
High Peak Borough Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110), Administration of Housing Programs (92511)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where High Peak Borough Council is headquartered
LocationHeadquarters
- HQ city
- Buxton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
High Peak Borough Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Council Tax: Primary local taxation revenue collected from residential properties to fund council services.
- Business Rates: Local business taxation collected from commercial properties in the High Peak area.
- Commercial Waste Collection: Pay-for-service commercial waste and recycling collection for businesses with competitive fixed pricing and interest-free payment options.
- Government Funding: Central government grants and funding for local government services and initiatives.
- Service Fees: Various service fees including planning application fees, license fees, and parking charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Commercial waste collection service with competitive pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
High Peak Borough Council product offering
Product offeringCore offering
High Peak Borough Council is a UK statutory local government authority providing public services to residents and businesses in the High Peak area of Derbyshire. Core offerings include council tax collection, business rates, household and commercial waste collection and recycling, planning and building regulations, housing services, licensing, parks and leisure, community safety, and democratic governance. The council delivers services through its website, phone, physical offices, and partnerships with Derbyshire County Council.
Product overview
High Peak Borough Council provides a comprehensive suite of public services to residents and businesses across the High Peak area in Derbyshire, UK. The council's digital services are built on a web platform (GOSS interactive) and include online forms powered by IEG4 for various transactions. Core service categories include: Residents Services (housing, council tax, bins and recycling, planning, benefits, parking, licensing, parks and leisure, community services, and crime/emergencies); Business Services (business support, investment opportunities, business rates, funding, licensing, tenders, waste recycling); and Your Council Services (councillor information, meetings, elections, policies, grants). The council also operates the Carelink alarm care service (under review for closure) and provides commercial waste and recycling services to businesses. Social media channels on Facebook, Twitter, and Instagram complement traditional service delivery. All services are accessible through the council's website at highpeak.gov.uk.
Differentiator
Problem solved
Functional benefit
Products and services
- Residents Services Comprehensive services for residents of the High Peak borough, including planning and buildings, bins and recycling, benefits and financial help, council tax, housing, street cleaning and parking, pests/pollution/noise/food, licences, parks/leisure/tourism, people and communities, crime and emergencies, and births/deaths/marriages.
- Business Services Support services for local businesses including business support and advice, investing in High Peak, business rates, business funding, licences, tenders and contracts, business events, planning and building regulations, business waste and recycling, food business regulations, interactive planning map, and commercial pests and pollution services.
- Your Council Services Internal council-facing services including councillor information, meetings/agendas/minutes, voting and elections, how the council works, spending and performance, policies/plans/strategies, Mayor of High Peak, jobs and training, data protection and FOI, consultations and petitions, Parish Councils, and Council Grants.
- Online Forms and Payments Website-based services for submitting forms and making payments including council tax payments, benefit applications, planning applications, feedback forms, and commercial waste service requests through the IEG4 eFormStudio platform.
- Carelink Service Alarm care service for vulnerable residents. The council has discussed closure of this service at Full Council meetings.
- Commercial Waste and Recycling Pay-for commercial waste collection and recycling services for businesses covering glass, plastic, cartons, food tins, aerosols, paper and cardboard, with a range of container sizes and collection frequencies. Includes interest-free payment options.
- Food Waste Collection Weekly separate food waste collection service for residents, with starter packs including countertop caddy, outdoor caddy, and compostable bin liners. Service launching 14 September 2025.
Companies that use High Peak Borough Council
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
High Peak Borough Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
High Peak Borough Council partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core and minor.
- Derbyshire County CouncilcorePrimary strategic partner for county-level services. Derbyshire County Council is responsible for highways, gritting, household waste recycling centres, education, and social services. High Peak Borough Council works jointly on community safety, planning policy, and emergency response.
- Derbyshire PolicecoreKey partner in the High Peak Community Safety Partnership working to tackle crime, disorder, and antisocial behaviour in the borough.
- Derbyshire Fire and Rescue ServicecorePartner in the Community Safety Partnership contributing to community safety initiatives and emergency response coordination.
- Derbyshire Probation ServiceminorPartner in community safety efforts addressing adult and young offenders and preventing reoffending.
- D2N2 Growth HubcorePrincipal business support programme in High Peak offering online toolkits, telephone and face-to-face advice to help entrepreneurs and existing businesses grow. Gateway to environmental performance improvement support.
- Marches Energy AgencycorePartner in delivering government-funded energy efficiency upgrades for privately owned homes through the Energy Efficiency Grants Programme.
- E.oncorePartner in delivering government-funded project to upgrade energy efficiency of privately owned homes.
- CivicacoreSoftware provider for ModernGov democracy and document management system used for committee meetings, agendas, and council publications. Also provides software for planning portal.
- GOSScoreDigital platform technology provider for website content management, online self-service, and web platform powering www.highpeak.gov.uk.
- IEG4coreSoftware provider for eFormStudio forms and transaction platform used for online service requests, payments, and customer interactions.
- Peak District National Park AuthorityminorPartner for climate change and biodiversity initiatives in the Peak District area.
- Derbyshire WISHminorCommunity organization partner working on health and wellbeing initiatives.
- Crossroads DerbyshireminorCharity providing respite breaks and community support services, partner in community safety initiatives.
- Derbyshire Association of Local CouncilsminorPartner for parish council coordination and local democracy.
- University of DerbyminorHigher education partner for community initiatives and potential research collaboration.
- Derbyshire Safeguarding Children BoardcoreStatutory partnership for promoting welfare and safety of children and young people in Derbyshire.
- Derbyshire Safeguarding Adults BoardcorePartnership to ensure local safeguarding arrangements help and protect adults throughout Derbyshire.
- Institute for Innovation in Sustainable EngineeringminorUniversity of Derby research centre offering bespoke fully funded R&D technical support consultancy in low carbon production, process design, and new product development for businesses.
- Clean Growth FundminorFunding provider for companies developing green technology across sectors including transport, waste, and building energy efficiency.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
High Peak Borough Council competitors and assessment
Company assessmentDirect peers
- Basingstoke and Deane Borough Council: UK borough council delivering equivalent statutory services including commercial waste collection, council tax, planning, and community safety. Comparable in scale and service mix to High Peak, with a similar mix of urban centres and rural hinterland.
- Bolsover District Council: Adjacent Derbyshire district council delivering identical statutory local government services (council tax, business rates, housing, planning, waste) to a similar-sized population, sharing the Derbyshire County Council partnership and county-wide community safety arrangements.
- Teignbridge District Council: Devon-based district council delivering comparable statutory services to a coastal/rural population in the UK. Operates commercial waste services, council tax, planning, and housing within an environment subject to similar central government funding constraints as High Peak.
- Staffordshire Moorlands District Council: Neighbouring UK district council in Staffordshire that operates a formal shared-services alliance with High Peak covering HR and employment. Most directly comparable peer given the joint operating model and similar size/scope as a non-metropolitan district council.
- West Oxfordshire District Council: Non-metropolitan district council in Oxfordshire providing statutory local government services (council tax, planning, waste, housing) to a rural/semi-rural population with similar scale and demographic profile to High Peak.
- Derbyshire Dales District Council: Adjacent Derbyshire district council operating within the same county council area as High Peak, sharing Peak District rural geography, similar demographics, and equivalent statutory local government functions including council tax, planning, waste, and housing.
- North Kesteven District Council: Non-metropolitan district council in Lincolnshire delivering the same core UK local authority services (council tax, waste collection, planning, housing). Selected as a comparable peer in terms of rural-urban mix, headcount range, and statutory service breadth.
- Chesterfield Borough Council: Neighbouring Derbyshire borough council providing the same statutory services (council tax, planning, housing, waste, licensing) to a different town and surrounding area within the same county, with overlapping partnership ecosystem including Derbyshire County Council.
Broad incumbents
- Derbyshire County Council: Upper-tier authority that delivers county-level services (highways, gritting, household waste recycling centres, education, social services) across the same geography as High Peak. Functions as a strategic partner and partial substitute for service delivery that borough-level councils do not directly provide.
Others
- Civica UK: Technology vendor partner to High Peak providing ModernGov democracy and document management software, plus planning portal software. Included as an ecosystem participant rather than a competing local authority, given its role as the council's core digital governance platform.
Market position
Strengths5 records
Weaknesses3 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
High Peak Borough Council social profiles
Digital presenceHigh Peak Borough Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
High Peak Borough Council leadership team
Management profileNumber of profiles
High Peak Borough Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
High Peak Borough Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about High Peak Borough Council
What does High Peak Borough Council do?
High Peak Borough Council is a UK statutory local government authority providing public services to residents and businesses in the High Peak area of Derbyshire. Core offerings include council tax collection, business rates, household and commercial waste collection and recycling, planning and building regulations, housing services, licensing, parks and leisure, community safety, and democratic governance. The council delivers services through its website, phone, physical offices, and partnerships with Derbyshire County Council.
Is High Peak Borough Council a public or private company?
High Peak Borough Council is a public company. It is classified as state government owned and is currently operating.
When was High Peak Borough Council founded?
High Peak Borough Council was founded in 1974. It employs 251 to 500 people.
Where is High Peak Borough Council based?
High Peak Borough Council is headquartered in Buxton, United Kingdom, in the Europe region.
How does High Peak Borough Council make money?
Five revenue lines are on record. Council Tax is the primary driver. The others are business Rates, commercial Waste Collection, government Funding and service Fees.
Who are High Peak Borough Council's main competitors?
Direct peers on record are Basingstoke and Deane Borough Council, Bolsover District Council, Teignbridge District Council, Staffordshire Moorlands District Council, West Oxfordshire District Council, Derbyshire Dales District Council, North Kesteven District Council and Chesterfield Borough Council. Derbyshire County Council is listed as a broad incumbent. Civica UK is listed as an others.
Does High Peak Borough Council have an API?
No public API is recorded for High Peak Borough Council.
What industry is High Peak Borough Council in?
High Peak Borough Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251 and its SIC code is 7340.