BagsAway Luggage Storage
BagsAway Luggage Storage is a Toronto-based marketplace connecting travelers with vetted local hotels, shops, and cafes for short-term luggage storage. Operating 3,600+ BagDrop locations across 40+ cities, it serves over 600,000 travelers with insured, on-demand bag storage booked online.
- Company typePrivate
- Founded2018
- HeadquartersToronto, Canada
- Headcount1–10
- GTM typeB2C
- OfferingDigital Commerce or Content
What BagsAway Luggage Storage does
BagsAway Luggage Storage operates a two-sided marketplace that connects travelers needing short-term luggage storage with vetted local businesses (hotels, shops, cafes, and Airbnb hosts) that have underutilized space to monetize. Founded in 2018 in Toronto, Canada, the company has scaled to 3,600+ partner locations across 40+ cities worldwide, serving over 600,000 travelers since inception. The platform is built around an interactive map-based web interface that allows travelers to discover nearby storage, book and pay online in under 60 seconds, and receive QR-code-based check-in confirmation — with no app download required. Each bag is secured with a tamper-proof seal bearing a unique serial number and covered by up to $2,500 in insurance per order.
The underlying technology stack is a conventional web platform integrating Stripe for payment processing, automated email confirmations, QR-code check-in at partner venues, and a proprietary tamper-proof seal and tag system for bag security. The company operates a self-serve, product-led growth motion, acquiring customers primarily through SEO-optimized destination pages, a travel blog, email marketing, and word-of-mouth referrals. On the supply side, BagsAway recruits and personally vets local businesses to become 'BagDrop' locations, distributing the physical storage infrastructure across cities rather than investing in fixed-locker hardware.
BagsAway generates revenue through per-booking transaction fees, with pricing varying by bag size (Small, Regular, Irregular) and duration (hourly, daily, weekly, monthly), localized across US, Canada, UK, EU, and Australian markets. Customer segments include individual travelers and tourists (primary), business travelers attending conferences, local residents at events, and partner businesses monetizing spare space. The company is privately held, operates with 1-10 employees, and has scaled primarily through capital-efficient bootstrapped growth, having participated only in the DMZ incubator in 2019 with no disclosed institutional funding.
BagsAway Luggage Storage firmographics
Firmographics- Name
- BagsAway Luggage Storage
- Legal name
- BagsAway Inc.
- Website
- https://bagsaway.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BagsAway Luggage Storage is a Toronto-based marketplace connecting travelers with vetted local hotels, shops, and cafes for short-term luggage storage. Operating 3,600+ BagDrop locations across 40+ cities, it serves over 600,000 travelers with insured, on-demand bag storage booked online.
- Ownership category
- akta.pro rank
BagsAway Luggage Storage industry classification
Industry- Product category
- Travel Luggage Storage Marketplace
- NAICS
- Other Warehousing and Storage (49319)
- SIC
- Public Warehousing & Storage (4220)
- akta.pro primary industry
- Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)
Keywords
Where BagsAway Luggage Storage is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
BagsAway Luggage Storage business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Operations, Technology or R&D, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Luggage Storage Transaction Fees: BagsAway charges travelers a per-booking fee for luggage storage at partner locations. Pricing is based on bag size (Small, Regular, Irregular) with hourly, daily, weekly, and monthly rate options. The fee is paid online at the time of booking and covers the storage service and insurance coverage up to $2,500 per order. Order fees, hourly minimums/maximums, and overnight storage fees may apply depending on the booking duration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | US pricing (USD) |
| Unit Pricing | Pay-as-you-go | Canada pricing (CAD) |
| Unit Pricing | Pay-as-you-go | UK pricing (GBP) |
| Unit Pricing | Pay-as-you-go | EU pricing (EUR) |
| Unit Pricing | Pay-as-you-go | Australia pricing (AUD) |
| Unit Pricing | Pay-as-you-go | San Francisco Chinatown location — bag size tiers |
| Unit Pricing | Pay-as-you-go | Chicago city-specific pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
BagsAway Luggage Storage product offering
Product offeringCore offering
BagsAway operates a luggage storage marketplace connecting travelers with vetted local partner businesses (hotels, shops, cafes) that provide secure, on-demand bag storage at 3,600+ locations across 40+ cities worldwide. Travelers book and pay online through the company's website, drop off bags at partner venues, and each booking is covered by up to $2,500 in insurance with free cancellation up to one hour before drop-off.
Product overview
BagsAway is a luggage storage marketplace platform that connects travelers with vetted local businesses (hotels, shops, cafes) who provide secure bag storage. The core offering consists of the BagsAway Luggage Storage Network, which operates through Bag-Drop partner locations that are personally audited and insured. The Traveler Booking Platform enables online search, reservation, and payment, while the Partner Program allows local businesses to monetize unused space. Key value-add modules include up to $2,500 insurance coverage per order, 24/7 customer support, and free cancellation policies. The service operates on a per-item, per-time-period pricing model with support for multiple currencies.
Differentiator
Problem solved
Functional benefit
Products and services
- BagsAway Luggage Storage Network A peer-to-peer luggage storage marketplace connecting travelers with vetted local businesses (hotels, shops, cafes) who provide secure bag storage. The platform enables online booking, payment processing via Stripe, and provides up to $2,500 insurance coverage per order.
- Partner Program (BagDrop) A platform for hotels, shops, cafes, and Airbnb hosts to monetize extra space by becoming verified luggage storage partners, earning additional income while serving travelers. The network comprises 2,600+ partner locations across 30+ cities.
Quantifiable outcome
- 600,000+ travelers served since founding in 2018
- +3 more outcomes
Companies that use BagsAway Luggage Storage
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
BagsAway Luggage Storage technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
BagsAway Luggage Storage partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- StripecoreStripe is BagsAway's primary payment processing provider, handling credit/debit card transactions securely. The Privacy Policy explicitly lists Stripe as the payment processor, and the Terms of Service confirms that all bookings must be paid via credit card/debit card or payment service providers.
- Local Hotels, Shops, and Cafes (BagDrop Partners)coreBagsAway partners with hotels, shops, cafes, and other local businesses that have extra space to offer secure luggage storage to travelers. These partners are vetted, provide the physical storage infrastructure, and earn supplementary income by serving as BagDrop locations. The network comprises 2,600+ partner locations across 30+ cities. The company also has a dedicated program for Airbnb hosts.
- Airbnb HostsminorBagsAway offers a specific partner program for Airbnb hosts, allowing them to offer luggage storage as an add-on service to their guests, earning additional income and improving the guest experience.
Scale indicators8 records
Recent moves11 records
Expansion highlights6 records
BagsAway Luggage Storage competitors and assessment
Company assessmentDirect peers
- LuggageHero: LuggageHero operates a nearly identical peer-to-peer luggage storage marketplace, partnering with hotels and local businesses to store travelers' bags in cities worldwide. Both companies serve travelers needing secure short-term storage between check-out and flights, with comparable insurance coverage and online booking flows.
- Radical Storage: Radical Storage (also known as Bounce) runs one of the largest global luggage storage networks with thousands of partner locations across hundreds of cities, including strong presence in Europe. It targets the same use cases (pre-check-in, post-checkout, layovers) as BagsAway with a comparable partner-driven marketplace model.
- Nannybag: Nannybag is a French-founded luggage storage marketplace operating across Europe and other regions, partnering with shops, hotels, and restaurants to provide short-term bag storage. It directly competes with BagsAway in the same cities (Paris, London, etc.) and addresses the same traveler pain points.
- Vertoe: Vertoe was a US-focused luggage storage marketplace offering short-term storage at vetted partner locations (hotels, retail shops), serving the same traveler segments as BagsAway with similar pricing and booking mechanics. Now operating under the Bounce brand, it remains a direct competitive counterpart.
- Stash (Vacasa): Stash was a leading luggage storage marketplace that was acquired by Vacasa, the vacation rental management company. Like BagsAway, it connected travelers with hotels and local businesses for short-term bag storage; its post-acquisition integration with Vacasa's vacation rental base gives it a distinct distribution advantage.
- StowEasy: StowEasy is a luggage storage network focused on US cities, partnering with hotels and retail locations to provide traveler-friendly bag storage. It targets the same customer use cases (between-checkout-and-flight, sightseeing hands-free) and competes head-to-head with BagsAway in overlapping US markets.
Emerging players
- Schain24 / Schain Storage: Schain24 and similar regional luggage storage marketplaces operate in specific cities or countries with a comparable hotel/shop-partner model. They overlap with BagsAway in core value proposition but typically focus on a narrower geography, making them partial competitors rather than direct global rivals.
- Knockaround Storage: Knockaround and similar emerging regional players operate luggage storage networks with a marketplace model similar to BagsAway's, but typically with smaller networks and more concentrated geographic footprints. They represent future potential competitive overlap if they expand internationally.
Broad incumbents
- Airbnb (Luggage Storage Add-Ons): Airbnb occasionally pilots luggage storage and early check-in/late check-out features through its host network, directly overlapping BagsAway's use case for travelers needing temporary bag storage before/after stays. As a broad incumbent with massive distribution, any Airbnb expansion into this category represents a significant competitive threat.
Others
- Luggage Forward / ShipBags: Luggage Forward and similar luggage shipping services address an adjacent traveler pain point (transporting bags between hotel and airport or between cities). They are not direct competitors to BagsAway's same-city storage, but represent a natural adjacency BagsAway could expand into for higher-AOV services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BagsAway Luggage Storage social profiles
Digital presenceBagsAway Luggage Storage compliance and trust
Trust signalCompliance1 record
BagsAway Luggage Storage financial estimates
Financial estimateRevenue estimate
Valuation estimate
BagsAway Luggage Storage leadership team
Management profileNumber of profiles
BagsAway Luggage Storage funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BagsAway Luggage Storage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BagsAway Luggage Storage
What does BagsAway Luggage Storage do?
BagsAway operates a luggage storage marketplace connecting travelers with vetted local partner businesses (hotels, shops, cafes) that provide secure, on-demand bag storage at 3,600+ locations across 40+ cities worldwide. Travelers book and pay online through the company's website, drop off bags at partner venues, and each booking is covered by up to $2,500 in insurance with free cancellation up to one hour before drop-off.
Is BagsAway Luggage Storage a public or private company?
BagsAway Luggage Storage is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BagsAway Luggage Storage founded?
BagsAway Luggage Storage was founded in 2018. It employs 1 to 10 people.
Where is BagsAway Luggage Storage based?
BagsAway Luggage Storage is headquartered in Toronto, Canada, in the North America region.
How does BagsAway Luggage Storage make money?
One revenue line is on record: luggage Storage Transaction Fees.
Who are BagsAway Luggage Storage's main competitors?
Direct peers on record are LuggageHero, Radical Storage, Nannybag, Vertoe, Stash (Vacasa) and StowEasy. Emerging players are Schain24 / Schain Storage and Knockaround Storage. Airbnb (Luggage Storage Add-Ons) is listed as a broad incumbent. Luggage Forward / ShipBags is listed as an others.
Does BagsAway Luggage Storage have an API?
No public API is recorded for BagsAway Luggage Storage.
What industry is BagsAway Luggage Storage in?
BagsAway Luggage Storage's product category is Travel Luggage Storage Marketplace. Its primary akta.pro industry code is THABALAG, Baggage Services (Porters, Wrapping, Storage, Lost & Found). Its NAICS code is 49319 and its SIC code is 4220.