Procentia
Procentia provides cloud-based IntelliPen pension administration software and modular Intelli-branded components (calculations, portals, payroll, actuarial valuation, risk transfer) to large UK and US pension schemes, insurers, and third-party administrators, and is owned by BT Pensions Scheme.
- Company typePrivate
- Founded2002
- HeadquartersBristol, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Procentia does
Procentia is a UK-headquartered (Bristol) private software company founded in 2002 that builds and sells the Intelli-branded modular platform for pension scheme administration, bulk purchase annuities, and pension risk transfer. Its core product, IntelliPen, is a cloud-based all-in-one pensions administration and management system supporting DB, DC, CDC, hybrid, career average, annuities, income draw-down, and cash balance schemes without requiring on-premise installation. The platform is complemented by specialized modules — IntelliCalcs (sub-one-second calculation engine, also licensable standalone to third-party administrators), IntelliSite (configurable self-service portals), IntelliPay (payroll/payments), IntelliCount (accounting and cashflow), Intelli-ISP (Pensions Dashboard connectivity), Intelli-ACT (actuarial valuation, co-developed with Brightwell), and Intelli-PRT (shadow administration for pension risk transfer) — sharing a unified database.
Procentia sells into enterprise customers via direct field sales with Calendly-based discovery calls and demo bookings, targeting large pension schemes, life insurers, BPA providers, and third-party administrators in the UK and North America. Named customers include BT Pension Scheme (the company's owner), BA Pensions, Rolls-Royce, BP Pension Scheme, Legal & General, DHL, TMF Group, Mutual of Omaha, John Swire Hong Kong Pensions, Alaska Railroad, Cheviot Trust, Trafalgar House, Isio, and Evolve. The company is privately held by BT Pensions Scheme (one of the UK's largest pension schemes with over £35bn AUM and 258,000 members) and operates from Bristol, UK and Lincolnshire, Illinois. It was recognized as the No.1 UK Pensions Administration Software Provider in 2022 and 2023 (Professional Pensions), Pensions Technology Firm of the Year 2024 (Pensions Age Awards), and Technology Innovation of the Year Highly Commended 2025 (UK Pensions Awards). Jen Tippin was appointed Group Chief Executive Officer in May 2026.
Procentia firmographics
Firmographics- Name
- Procentia
- Legal name
- Procentia Limited
- Website
- https://procentia.co.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Procentia provides cloud-based IntelliPen pension administration software and modular Intelli-branded components (calculations, portals, payroll, actuarial valuation, risk transfer) to large UK and US pension schemes, insurers, and third-party administrators, and is owned by BT Pensions Scheme.
- Ownership category
- akta.pro rank
Procentia industry classification
Industry- Product category
- Pension Administration Software
- NAICS
- Insurance and Employee Benefit Funds (5251), Portfolio Management and Investment Advice (523940)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Digital Retirement Platforms (IRA/401(k), Pension & Decumulation) (FSAGAEAF)
- akta.pro secondary industries
- Retirement Planning & Long-Term Financial Planning Tools (FSAGADAI), Pensions, Benefits & Retirement Disbursements (FSAMAKAI)
Keywords
Where Procentia is headquartered
LocationHeadquarters
- HQ city
- Bristol
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Procentia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: Annual or multi-year subscription licensing for IntelliPen platform and its modular components (IntelliCalcs, IntelliSite, IntelliPay, IntelliCount, Intelli-ISP, Intelli-ACT, Intelli-PRT). Cloud-based delivery with no on-premise installation required.
- Professional Services: Implementation, onboarding, and user training services provided to clients during deployment of the software platform.
- Standalone Calculation Engine Licensing: IntelliCalcs engine available as standalone solution for third-party administrators (TPAs) to integrate into their own administration systems.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Procentia product offering
Product offeringCore offering
Procentia develops and sells IntelliPen, a cloud-based pension administration and management platform with modular components (IntelliCalcs, IntelliPay, IntelliSite, IntelliCount, Intelli-ISP, Intelli-ACT, Intelli-PRT, Online Self-Serve Retirements) covering DB, DC, CDC, Hybrid, Pension Risk Transfer, Career Average, Annuities, Income Draw-down, and Cash Balance schemes. The platform supports benefit calculations, payroll, member self-service portals, accounting, real-time pensions dashboard connectivity, actuarial valuations, and bulk transfer shadow administration for pension schemes, insurers, and third-party administrators.
Product overview
Procentia offers IntelliPen, a modular platform-plus-modules architecture for pension administration. The core IntelliPen platform provides all-in-one pension administration and management, supplemented by specialized modules: IntelliCalcs (calculations), IntelliPay (payroll/payments), IntelliSite (self-service portals), IntelliCount (accounting/cashflow), Intelli-ISP (Pensions Dashboard connectivity), Intelli-ACT (actuarial valuation), Intelli-PRT (shadow administration), and Online Self-Serve Retirements (member retirement processing). All modules share a unified database and work together within the IntelliPen ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- IntelliPen: Award-winning digital administration software for the Pensions sector. An all-in-one fully online pensions administration and management software for schemes of any type and size, custom designed for Pension Schemes and the Bulk Purchase Annuities / Pension Risk Transfer market.
- IntelliCalcs
- IntelliPay
- IntelliSite
- IntelliCount
- Intelli-ISP
- Intelli-ACT
- Intelli-PRT
Products and services
- IntelliPen Award-winning, all-in-one fully online pensions administration and management software supporting DB, DC, CDC, Hybrid, Pension Risk Transfer, Career Average, Annuities, Income Draw-down, and Cash Balance schemes. Cloud-based with no installation required, purpose-built for pension schemes, insurance companies, and TPAs.
- IntelliCalcs
Quantifiable outcome
- 63% improved cost per member within two years
- +3 more outcomes
Companies that use Procentia
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
Procentia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Procentia partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- BrightwellcoreStrategic partnership with Brightwell to develop Intelli-ACT, an actuarial valuation system for defined benefit pension schemes and life insurers. The system went live as the exclusive valuation solution for the BT Pension Scheme in December 2025.
- BT Pension SchemecoreBT Pension Scheme is the owner of Procentia, having acquired the company. One of the UK's largest pension schemes with over £35bn of assets and 258,000 members. Uses IntelliPen for administration and Intelli-ACT for actuarial valuations.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Procentia competitors and assessment
Company assessmentEmerging players
- Mastek: IT services firm with a pension and retirement practice serving UK and North American schemes. Competes on pension modernisation and digital transformation projects, sometimes partnering with or substituting for Procentia's IntelliPen deployments.
- Club Vita: UK longevity analytics firm serving defined benefit pension schemes. Comparable customer base (DB schemes and actuaries) and adjacent technology stack to Intelli-ACT, though focused on longevity rather than full admin.
Broad incumbents
- FNZ: Global wealth management platform with growing pension and retirement administration capabilities. Adjacent competitor for end-to-end wealth and retirement platforms, particularly in the UK and North America.
- Atos (now including former Unify pension admin): Global IT services provider with a UK pensions administration heritage through predecessor assets. Competes in enterprise pension admin and digital transformation engagements relevant to Procentia's enterprise field sales motion.
- SS&C Technologies: Global financial services software platform with retirement and insurance administration capabilities. Competes for large pension administration deals worldwide, including in the UK and US, with a broader product portfolio.
- Capita (Pensions): Large UK outsourcer with a dedicated pensions administration business serving some of the UK's largest schemes. Competes with Procentia at the high end of the market with bundled software-and-services offerings.
Others
- Pension Insurance Corporation: UK PRT provider and a potential buyer/partner of Intelli-PRT capabilities. Thematically comparable as a counterparty in pension risk transfer transactions that Procentia's PRT platform supports.
Direct peers
- Aquila Heywood: One of Procentia's closest UK direct competitors, providing pension administration software to DB, DC, and hybrid schemes. Operates in the same vertical with comparable target customers (UK pension schemes and insurers) and a similar platform-plus-modules model.
- Civica: UK-headquartered software vendor with a pensions administration division serving local authority, public sector, and corporate pension schemes. Competes head-to-head with Procentia for UK scheme procurement.
- Equiniti: UK-listed administration and share services business that acquired Aquila Heywood. Provides pension administration software and services to enterprise schemes, directly overlapping with Procentia's IntelliPen platform.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Procentia social profiles
Digital presenceProcentia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Procentia leadership team
Management profileNumber of profiles
Profiles7 records
Procentia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Procentia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Procentia
What does Procentia do?
Procentia develops and sells IntelliPen, a cloud-based pension administration and management platform with modular components (IntelliCalcs, IntelliPay, IntelliSite, IntelliCount, Intelli-ISP, Intelli-ACT, Intelli-PRT, Online Self-Serve Retirements) covering DB, DC, CDC, Hybrid, Pension Risk Transfer, Career Average, Annuities, Income Draw-down, and Cash Balance schemes. The platform supports benefit calculations, payroll, member self-service portals, accounting, real-time pensions dashboard connectivity, actuarial valuations, and bulk transfer shadow administration for pension schemes, insurers, and third-party administrators.
Is Procentia a public or private company?
Procentia is a private company. It is classified as corporate owned and is currently operating.
When was Procentia founded?
Procentia was founded in 2002. It employs 11 to 50 people.
Where is Procentia based?
Procentia is headquartered in Bristol, United Kingdom, in the Europe region.
How does Procentia make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and standalone Calculation Engine Licensing.
Who are Procentia's main competitors?
Emerging players on record are Mastek and Club Vita. Broad incumbents are FNZ, Atos (now including former Unify pension admin), SS&C Technologies and Capita (Pensions). Pension Insurance Corporation is listed as an others. Direct peers are Aquila Heywood, Civica and Equiniti.
Does Procentia have an API?
No public API is recorded for Procentia.
What industry is Procentia in?
Procentia's product category is Pension Administration Software. Its primary akta.pro industry code is FSAGAEAF, Digital Retirement Platforms (IRA/401(k), Pension & Decumulation), with a secondary code of FSAGADAI, Retirement Planning & Long-Term Financial Planning Tools. Its NAICS code is 5251 and its SIC code is 6199.