Tiffen & Co

What Tiffen & Co does

Tiffen & Co is a privately held, owner-operated mortgage brokerage headquartered at 23 Jardine Street, Kingston, in the Australian Capital Territory. The firm matches borrowers with lenders across a full suite of residential and commercial loan products, including variable, fixed, split, offset, construction, equity, low-documentation, non-conforming, honeymoon, commercial, asset and equipment finance, and bridging loans. It serves first home buyers, refinancers, property investors, and small business borrowers, with no proprietary technology platform; the offering is delivered through personalised broker service supported by back-office and personal-assistant staff, and brokers meet clients either at the Kingston office or at a client-preferred venue. The leadership bench includes Managing Director Gerard Tiffen (Canberra's #1 Mortgage Broker every year since 2005 and Top 10 Australia-wide), Director David Friend, Board Member Patrick Bouquiaux, and additional ranked producers, several of whom hold Top 100 Australia-wide distinctions.

The firm's business model is commission-based: Tiffen & Co does not charge clients directly for its brokerage services and is paid by lenders upon successful loan settlement. Origination is driven almost entirely by referrals and repeat clients, with over 80% of at least one senior broker's business sourced from existing clients or personal referrals, supplemented by organic social channels (LinkedIn, Facebook, Instagram) and a content-rich website. The firm operates within a single geography (Canberra) and has not evidenced external private equity, venture capital, or institutional ownership; key producers hold equity stakes internalised through promotions in 2005 (Friend) and 2012 (Bouquiaux). Revenue is not publicly disclosed, and growth has been incremental and organic rather than via acquisition, funding, or geographic expansion.

Name

Tiffen & Co

Legal name

Tiffen & Co

Website

https://tiffenandco.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Tiffen & Co is a privately held, broker-led mortgage brokerage in Canberra, Australia, matching individual and SMB borrowers with lenders across residential, commercial, and specialty loan products and earning commission on settled loans.

Ownership category

akta.pro rank

Product category

Mortgage Brokerage

NAICS

Mortgage and Nonmortgage Loan Brokers (522310)

SIC

Loan Brokers (6163)

akta.pro primary industry

Residential Mortgage Brokerage (Purchase & Refinance) (FSAEAEAA)

akta.pro secondary industry

Commercial & Multifamily Mortgage Brokers (FSALABAB)

Keywords

• Mortgage brokerage services
• Home loan advisory
• Commercial loan broking
• Property investment finance
• Construction loan specialists

Headquarters

HQ city

Kingston

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Lender Commission on Loan Settlement: Tiffen & Co does not charge clients for their services. The company is compensated by lenders through commissions when a loan successfully settles. This commission-based model aligns broker incentives with client outcomes.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Tiffen & Co is a Canberra-based mortgage brokerage that matches individual and business borrowers with lenders for residential and commercial loans. Its brokers guide clients through selecting loan products (variable, fixed, split, offset, construction, low-doc, non-conforming, honeymoon), submitting applications, and managing settlement, with no direct fees to clients. Revenue is earned via commissions paid by lenders upon successful loan settlement.

Product overview

Tiffen & Co operates as a mortgage brokerage firm offering a comprehensive suite of home loan and business finance products through its network of lenders. The core product portfolio includes residential mortgage products (Standard Variable Rate, Fixed Rate, Combination/Split Rate, Offset, Equity/Line of Credit, and Construction Loans), specialized loan products (Low Documentation, Non-Conforming, and Honeymoon/Introductory Loans), and commercial finance solutions (Commercial Loans, Asset and Equipment Finance, and Bridging Finance). The company does not charge clients directly for services, earning revenue from lenders upon loan settlement. Services include loan selection assistance, application submission, approval processing, settlement coordination, and ongoing post-settlement care. The business model centers on matching borrowers with appropriate lenders and loan products tailored to individual financial circumstances and goals.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Loans Brokerage service for residential home loan products covering first home purchase, upgrading, downsizing, building, or investing in residential property, including first home buyer assistance with government grants and mortgage insurance guidance.
• Commercial Loans Brokerage of business finance products including commercial loans, leasing, and funding options tailored to business goals, covering start-up loans, equipment purchase, and cash flow solutions for small and medium businesses.
• Honeymoon Loans Brokering of introductory-rate home loans offering lower interest rates for an initial period, typically transitioning to standard variable rates afterward.
• Asset and Equipment Finance Brokering of financing solutions for acquiring business assets and equipment, enabling businesses to purchase or lease machinery and tools.
• Bridging Finance Brokering of short-term interim financing used to bridge the gap between purchasing a new property and selling an existing one.
• Variable and Fixed Rate Home Loans Brokering of standard variable rate, fixed rate, and split/combination rate home loans, along with no-frills discount/introductory loans, offset loans, and equity/line of credit products, offering flexibility, certainty, and rate options for borrowers.
• Construction Loans Brokering of specialised loans for building new homes or renovating existing properties, with funds drawn in stages as construction progresses.
• Low Documentation and No-Documentation Home Loans Brokering of home loans for self-employed applicants that do not require evidence of income or asset/liability positions, typically at higher interest rates.
• Non-Conforming Home Loans Brokering of home loans for applicants who do not meet standard lending criteria, including those with impaired credit history, inability to provide documentation, or seeking to borrow more than 100% of property value.

Quantifiable outcome

• Over 80% of Peter's business comes from existing clients or personal referrals

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Major Banks and LenderscoreOthersTiffen & Co has established strong relationships with major banks and lenders, enabling access to diverse loan products and competitive rates for clients. The company connects clients with appropriate lenders based on individual financial situations and goals.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Aussie Home Loans: One of Australia's largest mortgage broker franchises, originating residential and commercial loans via a national branch and broker network. Directly comparable to Tiffen & Co in product breadth, though at vastly greater scale and with a branded franchise model.

Direct peers

• Mortgage Choice: Large Australian mortgage broker franchise offering residential and commercial loan broking via a nationwide network of brokers. Closely comparable to Tiffen & Co in core activity (loan brokerage), with the main difference being franchise-based scale versus owner-operated boutique.
• Yellow Brick Road: Australian mortgage and wealth advisory group operating via a network of branches and brokers. Directly comparable to Tiffen & Co in delivering mortgage brokerage services alongside financial advice, with a comparable target customer base of home buyers and investors.
• Astute Financial Management: Australian mortgage aggregator and broker network providing residential and commercial loan products through member brokers. Comparable to Tiffen & Co in core activity (broker origination of home loans) and customer base.
• Connective: Australia's largest mortgage aggregator, supporting a national network of independent brokers. Directly comparable to Tiffen & Co in the loan brokerage activity it supports, with the difference being aggregator-scale infrastructure versus a single-firm brokerage.
• Resolve Finance: Australian finance brokerage offering residential, commercial, and asset finance through a network of brokers. Comparable to Tiffen & Co in product portfolio (residential + commercial) and broker-led service model.
• Finsure: Australian mortgage aggregator offering residential and commercial loan products through a broker network. Comparable to Tiffen & Co in the loan brokerage activity it supports across home loans, commercial, and asset finance.

Emerging players

• Lendi: Australian digital mortgage broker that uses a tech-enabled platform to match borrowers with lenders. Comparable to Tiffen & Co in offering residential loan brokerage, but contrasts sharply in delivery model (digital-first vs. in-person broker-led).
• HashChing: Australian online mortgage broker connecting borrowers with lenders via a digital platform. Comparable to Tiffen & Co in residential loan brokerage activity, but positioned as a tech-enabled competitor targeting the same first home buyer and refinancing segments.

Others

• RateMyAgent: Australian property and agent comparison platform serving sellers, buyers, and agents. Not a direct competitor, but adjacent — Tiffen & Co's agent-referral channel overlaps with RateMyAgent's ecosystem, and both serve the same property-buying customer journey.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/tiffenandco
• LinkedInlinkedin.com/company/tiffen-&-co
• Instagraminstagram.com/tiffenandco_cbr
• Xx.com/TiffenandCoACT

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tiffen & Co