Saint Michael's Home Care

What Saint Michael's Home Care does

Saint Michael's Home Care is a privately held, Florida-licensed home health agency (FL License #299994783) providing non-medical in-home care services to seniors and individuals with lifelong challenges across seven Northeast Florida counties: Duval, St. Johns, Nassau, Baker, Clay, Flagler, and Volusia. Founded in 2004 by Melissa McHale, an Occupational Therapist with a Master's degree from the University of Florida, the agency operates from its headquarters at 10033 Sawgrass Drive W, Suite #209 in Ponte Vedra Beach, Florida. The company is family-controlled, with Melissa McHale as President and Sean McHale — a Certified Senior Advisor and FSU Marketing graduate who previously owned a home care agency in Tampa — as Vice President. The core team also includes a Director of Operations (Jayne Bogdajewicz, 25+ years of administrative and caregiving experience), a Director of Communications/Caregiver Coordinator (Darlene Hidenrick), an Office Coordinator, and a Registered Nurse (Janie Higgins).

The service portfolio spans core in-home personal care (bathing, dressing, toileting, grooming, transferring), Alzheimer's and dementia care, respite care for family caregivers, transportation to medical appointments, medication reminders and prescription pick-up, homemaker and household services, and a pet therapy program featuring Beauregard, a Jack Russell Terrier "Director of Therapy" since 2013. All caregivers are direct W-2 employees — explicitly not independent contractors — subject to Level II federal background checks, bonding, and insurance, with supervisory oversight by the in-house RN. An automated telephone system is used for caregiver tracking, but no proprietary software platform, app, API, or AI/ML capabilities are disclosed.

Revenue is generated through hourly service fees on a pay-as-you-go basis, with customized care plans ranging from a few hours per week to 24/7 care; pricing is not publicly disclosed. The go-to-market model is direct-to-consumer, relying on a website with appointment/contact forms, 24/7 phone availability, organic social media presence (Facebook, Twitter, Instagram), community referrals, and a workforce partnership with Catholic Charities. The company has no disclosed funding events, no parent company, no subsidiaries, and operates as a standalone local business with no reported enterprise or institutional customer accounts.

Name

Saint Michael's Home Care

Legal name

Saint Michael's Home Care

Website

https://saintmichaelshomecare.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Saint Michael's Home Care is a privately held, Florida-licensed home health agency providing non-medical in-home care — personal care, dementia support, respite, medication management, and pet therapy — to seniors and individuals with lifelong challenges across seven Northeast Florida counties.

Ownership category

akta.pro rank

Product category

Home Health Care Services (Non-Medical)

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industry

Dementia Personal Care (ADLs) Support (HSABAEAB)

Keywords

• In-home care services
• Senior home care
• Respite care services
• Alzheimer's and dementia care
• Non-medical home health

Headquarters

HQ city

Ponte Vedra Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. In-Home Care Services: Hourly home care services provided by direct employees (CNAs, Home Health Aides, Companions). Services range from a few hours per week to 24/7 care. Revenue is generated through service fees based on hours of care provided and level of service required.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Saint Michael's Home Care is a licensed Home Health Agency providing non-medical in-home care services to seniors and individuals with lifelong challenges across Northeast Florida. The company delivers personalized care by directly employed caregivers (CNAs, Home Health Aides, Companions), including assistance with activities of daily living, medication reminders, prescription pick-up, transportation, respite care, Alzheimer's and dementia care, homemaker services, and pet therapy. Care plans are tailored to individual needs and range from a few hours per week to 24/7 care.

Product overview

Saint Michael's Home Care is a licensed Home Health Agency providing comprehensive in-home care services throughout Northeast Florida since 2012. The company operates as a unified service offering with multiple care modules including: core In-Home Care Services (personal care, household support, medication management), specialized Alzheimer's and Dementia Care, Respite Care for family caregivers, Transportation Services, and Pet Therapy with therapy dog Beauregard. All services are delivered by direct employees (not independent contractors) who are background-checked and insured, with care plans tailored to individual client needs ranging from a few hours per week to 24/7 care.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Care Services Professional in-home caregiving services including assistance with activities of daily living (ADLs), personal care, medication management, transportation, and household support for seniors and individuals needing assistance to remain independent at home. Services range from a few hours per week to 24/7 care and are delivered by direct employees.
• Respite Care Temporary care services providing relief for family caregivers, allowing them to take a break while ensuring their loved ones continue to receive quality in-home care.
• Pet Therapy with Beauregard Therapy dog visits with Beauregard, a Jack Russell Terrier serving as Director of Therapy since 2013, providing emotional support, companionship, and therapeutic benefits to senior clients.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Catholic Charities Workforce Development ProgramminorStrategic or Co-development PartnerSaint Michael's Home Care has a partnership with Catholic Charities Workforce Development Program. Vice President Sean McHale is featured in a video highlighting the partnership. The program helps empower individuals to take charge of their lives and move forward with job security and financial freedom, aligning with Saint Michael's caregiver recruitment and employment initiatives.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Senior Helpers: Franchise provider of in-home senior care with dedicated Alzheimer's/dementia, Parkinson's, and respite programs — overlapping core service modules and disease-specific specialization.
• Right at Home: Franchise network providing personal care, companionship, and specialized dementia and chronic-disease support to seniors in their homes — directly comparable care model and target population.
• Comfort Keepers: Franchised provider of personal care, companionship, and respite services for seniors, including Alzheimer's/dementia support and 24/7 care — same product modules and private-pay model as Saint Michael's.
• Visiting Angels: National franchise specializing in non-medical in-home senior care, including Alzheimer's care, respite, medication reminders, and ADL assistance — a near-identical service portfolio to Saint Michael's.
• Home Instead: Large franchise network offering non-medical in-home care (personal care, companionship, dementia support) to seniors — directly overlapping Saint Michael's service mix and target clientele, but at vastly greater scale and geographic reach.
• Synergy HomeCare: Franchised non-medical home care agency offering personal care, memory care, and respite — essentially the same private-pay, ADL-focused service mix as Saint Michael's.
• BrightStar Care: Franchise offering both skilled home health and non-medical personal care, with RN oversight — closely comparable to Saint Michael's licensed HHA + RN supervisory structure but with broader service lines.
• Home Care Assistance: National provider of in-home care for seniors with specialty programs in dementia, stroke, and post-hospital recovery — comparable private-duty model and disease-specific service modules.

Broad incumbents

• Interim HealthCare: Established national franchise offering both skilled home health and non-medical personal care — direct product overlap with Saint Michael's but with mature infrastructure and payor relationships.
• Bayada Home Health Care: Large national home health provider spanning pediatric and adult skilled nursing, therapy, and personal care — overlapping service categories but operating at far greater scale and with broader clinical capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/saintmichaelsHC
• Facebookfacebook.com/saintmichaelshomecare
• LinkedInlinkedin.com/company/saint-michaels-home-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saint Michael's Home Care