Haven Youth and Family Services

What Haven Youth and Family Services does

Haven Youth and Family Services is a 501(c)(3) nonprofit organization founded in 1976 and headquartered at 825 Green Bay Road, Suite 200 in Wilmette, Illinois. The organization delivers mental health and youth development services to youth, adolescents, and families across Chicago's North Shore suburbs spanning Cook and Lake counties. Core clinical services include individual, group, family, and same-day crisis counseling, supported by licensed clinicians holding LCSW, LPC, and LCPC credentials under Clinical Director Jimena Escurra. Emergency housing and 24-hour crisis intervention are available for youth aged 11-17.

The organization's service portfolio also includes two free after-school drop-in centers: the Warming House (6th-12th graders at Howard Park in Wilmette) and Haven's YO (8th-12th graders at Indian Hill Park in Winnetka), each operating five days per week and governed in part by Youth Leadership Boards. The Illinois Youth Investment Program (IYIP) extends the mission into at-risk transition-age youth aged 16-24, providing job training, life skills, career advising, and social-emotional support through case managers deployed across Cook and Lake counties. Community-facing offerings include Prevention Workshops (stress, anxiety, depression, digital citizenship), College 101, and an Outdoor Adventure Camp.

Haven's revenue model is donation- and grant-driven as a registered 501(c)(3), with no fees for drop-in services and affordable rates for counseling. Funding sources include an annual 5K fundraiser, township and state government support (most notably through the Illinois Department of Human Services for IYIP), corporate donors (Wintrust, Morgan Stanley, Arthur Gallagher), charitable foundations, faith community partners, and individual giving. The Warming House alone is described as raising over $100,000 annually. Distribution is geographically concentrated: the organization primarily serves New Trier, Northfield, and Moraine townships, with secondary reach into Wilmette, Winnetka, Glencoe, Kenilworth, Northfield, Evanston, and Lake Bluff, and partnerships with schools (most prominently New Trier High School), NorthShore University Health System, multiple local police departments, and faith organizations.

Name

Haven Youth and Family Services

Legal name

Haven Youth and Family Services

Website

https://havenforyouth.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

Haven Youth and Family Services is a 501(c)(3) nonprofit, founded in 1976, providing mental health counseling, crisis intervention, youth drop-in centers, and employment programming to youth and families across Chicago's North Shore suburbs.

Ownership category

akta.pro rank

Product category

Youth and Family Mental Health Services

NAICS

Child and Youth Services (62411), Child and Youth Services (624110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

akta.pro secondary industries

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Youth mental health
• Family counseling
• Crisis intervention
• Youth development programs
• Community mental health

Headquarters

HQ city

Wilmette

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Haven operates as a nonprofit organization (501c3) relying on community donations, annual appeals, and fundraising events such as 5K runs and holiday gatherings to fund operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Haven Youth and Family Services is a non-profit community mental health provider delivering individual, group, family, and crisis counseling, plus free after-school drop-in centers and youth employment programs to youth and families in Chicago's North Shore suburbs. Its portfolio includes the Illinois Youth Investment Program (IYIP) for at-risk transition-age youth (16-24), emergency housing for youth aged 11-17, prevention workshops, and an outdoor adventure camp. All services are delivered directly through licensed clinicians at physical locations in Wilmette, Lake Bluff, and Winnetka, supplemented by school outreach and community partnerships.

Product overview

Haven Youth and Family Services offers a portfolio of mental health and youth development programs centered on its core counseling services (individual, group, family, and crisis counseling) and supplemented by community outreach, drop-in centers, and youth employment programming. The organization operates as a single integrated service model rather than a platform-plus-modules architecture, combining prevention services (educational workshops), intervention services (crisis response and emergency housing), and ongoing support programs. Key programs include the Illinois Youth Investment Program for youth employment, the Warming House and Haven's YO drop-in centers for teen engagement, and Outdoor Adventure camp for experiential learning. All services are tailored to meet the specific needs of youth and families, with a focus on mental health, emotional wellness, and community support.

Differentiator

Problem solved

Functional benefit

Brands

• Warming House: A free after-school drop-in center for 6th-12th graders located at Howard Park in Wilmette, offering structured programs including cooking, creative arts, health discussions, youth leadership, and recreation.
• Haven's YO
• Illinois Youth Investment Program (IYIP)

Products and services

• Individual Counseling

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• Illinois Department of Human ServicescoreOthersState agency partner providing funding and oversight for programs including the Illinois Youth Investment Program (IYIP).
• New Trier TownshipcoreOthersLocal government partner that hosts annual provider luncheons and provides community support. Township Supervisor Gail Schitzer-Eisenberg participates in community events.
• NorthShore University Health SystemminorStrategic or Co-development PartnerHealthcare system partner providing health-related support and collaboration for community wellness initiatives.
• New Trier High SchoolcoreImplementation/ SI/ Consulting PartnerMajor school partner for outreach programs and student mental health support services.
• Kenilworth Union ChurchminorOthersCommunity faith partner that sponsors mental health events including the 'You're Not Alone' discussion on supporting loved ones' mental health.
• The Warming HousecoreStrategic or Co-development PartnerFormer independent youth center that merged with Haven in July 2023. Now operates as Haven's Warming House, providing free drop-in services for 6th-12th graders.
• Erika's LighthouseminorStrategic or Co-development PartnerMental health organization partner focused on teen depression awareness and education.
• Glencoe Youth ServicescoreStrategic or Co-development PartnerYouth services organization partner in the local community network.
• AFG Guidance CenterminorStrategic or Co-development PartnerGuidance center partner providing mental health support services.
• RosecranceminorStrategic or Co-development PartnerSubstance abuse and mental health treatment provider partner.
• Shelter Inc.minorStrategic or Co-development PartnerYouth services organization providing support and resources.
• Text-A-TipcoreTechnology or IntegrationText-based crisis intervention technology partner for connecting youth to mental health support via text messaging.
• Christ Church WinnetkaminorOthersLocal faith community partner supporting Haven's initiatives.
• First Congregational Church of WilmetteminorOthersLocal faith community partner.
• First Presbyterian Church of WilmetteminorOthersLocal faith community partner.
• Wilmette Police DepartmentminorOthersLocal law enforcement partner for community safety and youth support.
• Winnetka Police DepartmentminorOthersLocal law enforcement partner for community safety and youth support.
• Glencoe Police DepartmentminorOthersLocal law enforcement partner for community safety.
• Northfield Police DepartmentminorOthersLocal law enforcement partner for community safety.
• Kenilworth Police DepartmentminorOthersLocal law enforcement partner for community safety.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Rosecrance: Large Illinois-based behavioral health and substance use treatment organization. Listed as a Haven partner; operates at significantly greater scale and provides overlapping adolescent mental health and substance use services.
• Compass Health Center: Larger Illinois behavioral health provider offering acute and intensive outpatient mental health services for youth and adults. A Haven board member previously worked there; represents the kind of scaled competitor Haven operates alongside.
• Metropolitan Family Services: Chicago-area human services nonprofit offering counseling, youth programs, and family support. Comparable mission and service mix, but operates across a broader geographic footprint than Haven.
• Thresholds: Large Chicago-based mental health nonprofit providing services to youth and adults with mental illness and substance use disorders. Comparable service categories at much greater scale.

Regional players

• Erikson Institute: Chicago-based organization focused on child development, early childhood, and family support. Comparable in child and family-focused mission and regional presence, though not a direct service competitor.

Direct peers

• Kids Above All: Illinois nonprofit (formerly Children's Home + Aid) providing youth services including counseling, foster care, and youth development. Directly comparable in mission to Haven's youth and family services.
• Josselyn Center: Northfield, IL-based nonprofit mental health provider offering counseling, psychiatry, and youth services to the North Shore community. Direct geographic and service overlap with Haven's clinical programs.
• Family Service of Glencoe: Adjacent North Shore nonprofit providing counseling, education, and support services to individuals and families. Highly comparable in mission, geography, and service mix to Haven; one Haven board member previously worked at this organization.
• Shelter Inc. Illinois nonprofit providing emergency housing, counseling, and support services for youth and young adults. Comparable in operating emergency housing and youth crisis intervention services, and listed as a Haven partner.

Emerging players

• Erika's Lighthouse: Nonprofit focused on teen depression awareness and education programming for schools. Listed as a Haven partner; provides overlapping but more narrowly scoped programming around adolescent mental health.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven Youth and Family Services