On Time Service
- Company typePrivate
- Founded1975
- HeadquartersHoover, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
On Time Service firmographics
Firmographics- Name
- On Time Service
- Legal name
- OnTime Service Birmingham
- Website
- https://ontime59.com
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Where On Time Service is headquartered
LocationHeadquarters
- HQ city
- Hoover
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
On Time Service business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Residential Home Services: Revenue is generated through service fees for electrical, heating, cooling, and plumbing services including repairs, installations, and maintenance. The company also offers a membership program (Super Service Club) with annual fees providing priority scheduling, discounts, and included maintenance visits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Service-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
On Time Service product offering
Product offeringCore offering
OnTime Service is a residential home services company that sells and delivers electrical, heating, cooling (HVAC), plumbing, drain, and home generator repair, installation, and maintenance to homeowners in Alabama and the Florida panhandle. The company complements these trade services with a Super Service Club annual membership and Wells Fargo-backed customer financing for larger projects.
Product overview
OnTime Service is a home services company offering integrated electrical, heating, cooling, plumbing, and drain services across the Birmingham, Alabama area. The company operates as a single unified service offering rather than a platform architecture. Core services include Electrical Services, Cooling Services (HVAC), Heating Services, Plumbing Services, Drain Services, and Generator Services. The company also offers two supplementary programs: the Super Service Club membership (which bundles four annual inspections, priority scheduling, and discounts) and Financing Options through Wells Fargo to help customers manage service costs.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- More Five-Star Google Reviews than any home service company in Alabama
Companies that use On Time Service
Customer profileSegments1 record
Ideal customer profiles1 record
On Time Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
On Time Service partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Electricians' Success InternationalcoreMembership organization for the top 5% of electrical contractors in the US and Canada. Provides training and best-practice systems to help members deliver outstanding service.
- Airtime 500coreInternational association of the very best HVAC contractors. Provides outstanding training and best-practice systems.
- Plumbers Success InternationalcoreAssociation of the best plumbing companies in North America. Provides training and best-practice systems.
- Homewood Chamber of CommerceminorLocal chamber of commerce membership for business networking and community involvement.
- Hoover Area Chamber of CommerceminorLocal chamber of commerce membership for business networking and community involvement.
- Mobile ChamberminorLocal chamber of commerce membership for business networking and community involvement.
- Vestavia Hills Chamber of CommerceminorLocal chamber of commerce membership for business networking and community involvement.
- Learning AllianceminorTraining and development partner organization.
- Success Group InternationalminorInternational business and training organization for service contractors.
Scale indicators2 records
Recent moves8 records
Expansion highlights5 records
On Time Service competitors and assessment
Company assessmentDirect peers
- Benjamin Franklin Plumbing: National franchised residential plumbing brand with on-time guarantee and upfront pricing positioning. Comparable service offering, customer base, and brand promise ('The Punctual Plumber') to OnTime's plumbing line.
- Roto-Rooter: National plumbing and drain services franchise with strong residential emergency-service positioning. Directly comparable to OnTime's plumbing and drain service lines and similar direct-to-consumer homeowner customer base.
- Mr. Electric: National franchised residential and commercial electrical services brand. Directly comparable to OnTime's electrical services line for residential customers.
- One Hour Heating & Air Conditioning: National franchised residential HVAC brand built around an on-time service guarantee. Closely comparable to OnTime's HVAC offerings and on-time guarantee differentiation.
- Mister Sparky Electric: National franchised residential electrical services brand with an on-time guarantee. Direct peer in the electrical trade category with a similar service-promise positioning.
- ARS (American Residential Services) / Rescue Rooter: Multi-trade residential HVAC, plumbing, and electrical services platform operating across many U.S. metros. Closely matches OnTime's full-service residential home services model across the same trade categories.
- Wrench Group (now part of Apogee): PE-backed residential HVAC, plumbing, and electrical services platform operating multiple regional brands. Direct multi-trade residential peer and a representative example of the consolidation strategy that pressures independents like OnTime.
- Mr. Rooter Plumbing: National franchised residential plumbing and drain services brand under Neighborly. Comparable residential plumbing/drain offering and customer segment to OnTime.
Broad incumbents
- HomeServe: Public home services and repair plan provider offering membership-style coverage for plumbing, electrical, and HVAC issues. Related business model through service memberships but operates as a coverage plan rather than a direct service provider.
- Neighborly (parent of Mr. Rooter, Mr. Electric, etc.): Franchise platform company that owns and supports multiple residential home services brands across plumbing, electrical, HVAC, and more. Represents the broader multi-brand roll-up model that competes with and could acquire independent operators like OnTime.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
On Time Service social profiles
Digital presenceOn Time Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
On Time Service leadership team
Management profileNumber of profiles
Profiles1 record
On Time Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
On Time Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about On Time Service
What does On Time Service do?
OnTime Service is a residential home services company that sells and delivers electrical, heating, cooling (HVAC), plumbing, drain, and home generator repair, installation, and maintenance to homeowners in Alabama and the Florida panhandle. The company complements these trade services with a Super Service Club annual membership and Wells Fargo-backed customer financing for larger projects.
Is On Time Service a public or private company?
On Time Service is a private company. It is classified as family owned and is currently operating.
When was On Time Service founded?
On Time Service was founded in 1975. It employs 51 to 100 people.
Where is On Time Service based?
On Time Service is headquartered in Hoover, United States, in the North America region.
How does On Time Service make money?
One revenue line is on record: residential Home Services.
Who are On Time Service's main competitors?
Direct peers on record are Benjamin Franklin Plumbing, Roto-Rooter, Mr. Electric, One Hour Heating & Air Conditioning, Mister Sparky Electric, ARS (American Residential Services) / Rescue Rooter, Wrench Group (now part of Apogee) and Mr. Rooter Plumbing. Broad incumbents are HomeServe and Neighborly (parent of Mr. Rooter, Mr. Electric, etc.).
Does On Time Service have an API?
No public API is recorded for On Time Service.