eHealth Experts

What eHealth Experts does

eHealth Experts GmbH (ehex) is a Dortmund-based German IT services company founded in 2011 that builds software and infrastructure for connecting healthcare participants to Germany's national Telematikinfrastruktur (TI). The company targets healthcare providers (Leistungserbringer) — doctors, hospitals, pharmacies, and therapy practices — as well as healthcare software vendors that require TI integration for applications such as eRezept (electronic prescription), ePA (electronic patient record), KIM communication, and emergency data management.

The product portfolio is anchored by the infinity gate family: a gematik-certified TI-Gateway that replaces traditional single-box connectors, paired with the infinity konnektor (a high-performance virtual connector capable of consolidating up to 4,000 legacy connectors and managing up to 50,000 card terminals per unit) and supporting components (infinity hub management cockpit, infinity coupler for master data exchange). Complementing the gateway is easyTI, an on-premise interface software compatible with any industry branch software, and easyTI hub, a gematik HCC-compliant and BSI-certified cloud platform offering public REST API access with 35+ OpenAPI 3.1.0 endpoints. Recent additions include HSM-B (Hardware Security Module), virtual SMC-B replacement for cardless TI usage, and Mobile TI browser-based access — positioning ehex for the TI 2.0 transition away from physical cards and terminals.

The business model combines subscription/recurring SaaS revenue from TI connectivity software with managed-service revenue from TI Gateway operations. Distribution is dual-channel: direct enterprise sales for TI gateway and connectivity solutions, and a certified partner ecosystem comprising "infinity Partners" (AKQUINET, Arvato Systems, infinity managed services, Telekom Healthcare Solutions) and "infinity Resellers" (CGI, curenect, eHealth-Connect GmbH). Pricing is contact-based with multi-year contracts, and there is no disclosed revenue, no external funding, and no parent company — ehex operates as an independent GmbH. Headcount is reported at 11-50 employees across Dortmund and Berlin offices, with active hiring signaled via the company careers page.

Name

eHealth Experts

Legal name

eHealth Experts GmbH

Website

https://ehex.de

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

eHealth Experts GmbH (ehex) is a Dortmund-based German IT company building certified Telematikinfrastruktur connectivity software and TI-Gateway infrastructure (infinity gate, easyTI hub, easyTI) for German healthcare providers and healthcare software vendors, distributed via direct sales and a certified partner channel.

Ownership category

akta.pro rank

Headquarters

HQ city

Dortmund

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. TI Connectivity Software Subscriptions: SaaS-based TI connectivity services providing access to Telematikinfrastruktur through cloud platforms like easyTI hub and on-premise solutions like easyTI.
2. TI Gateway Services: Central TI-Gateway service providing secure TI access as a managed service for healthcare providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

eHealth Experts (ehex) develops and sells software that connects healthcare providers and software vendors to the German Telematikinfrastruktur (TI). Its portfolio centers on the certified TI-Gateway (infinity gate), a cloud-based platform with REST API (easyTI hub), on-premise interface software (easyTI), and a high-scale virtual connector (infinity konnektor) that replaces thousands of traditional single-box connectors. The company targets the German digital health market with gematik-certified, BSI-certified, and C5-attested solutions for TI 2.0 transformation.

Product overview

eHealth Experts (ehex) offers a comprehensive product portfolio for connecting healthcare software to the German Telematikinfrastruktur (TI). The core offering centers on the infinity gate family, which serves as a certified TI-Gateway replacing traditional single-box connectors. The on-premise easyTI provides direct interface connectivity for existing branch software, while the cloud-based easyTI hub delivers API-accessible TI services without local hardware. Key products include: the flagship TI-Gateway (infinity gate), on-premise interface (easyTI), cloud platform (easyTI hub), and associated components (infinity konnektor, infinity hub, infinity coupler). The product architecture supports both traditional connector-based and next-generation connectorless/cardless TI access models, positioning the company as a key enabler of TI 2.0 transformation.

Differentiator

Problem solved

Functional benefit

Brands

• easyTI: Interface software connecting industry software to the Telematikinfrastruktur, compatible with all industry software
• easyTI hub
• infinity gate
• infinity konnektor
• cardless

Products and services

• infinity gate Flagship certified TI-Gateway providing secure, fail-safe access to the German Telematikinfrastruktur (TI) for healthcare providers and software vendors; replaces traditional single-box connectors with a centralized managed gateway.
• easyTI hub Cloud-based developer platform enabling connectorless TI access without local connectors or on-site installations; built on the certified infinity gate and exposing a public REST API in OpenAPI 3.1.0 with 35+ endpoints for partner integration.
• easyTI On-premise interface software connecting any industry (branch) software to the Telematikinfrastruktur without system changes or media breaks; compatible with all existing practice software through standardized interfaces.
• infinity konnektor High-performance virtual connector with maximum scalability and fail-safe operation designed for large TI-as-a-Service environments; a single unit can replace up to 4,000 traditional single-box connectors and manage up to 50,000 card terminals.

Quantifiable outcome

• Up to 4,000 traditional connectors replaced by one virtual connector
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AKQUINETcoreChannel Partner/ Reseller/ DistributorAKQUINET is an infinity Partner offering TI gateway solutions, providing TI connectivity services to healthcare providers.
• Arvato SystemscoreChannel Partner/ Reseller/ DistributorArvato Systems operates as an infinity Partner for TI services, distributing ehex gateway solutions.
• infinity managed servicescoreChannel Partner/ Reseller/ Distributorinfinity managed services is an infinity Partner providing managed TI gateway services.
• Telekom Healthcare SolutionscoreChannel Partner/ Reseller/ DistributorTelekom Healthcare Solutions is an infinity Partner offering TI services leveraging ehex gateway technology.
• CGIminorChannel Partner/ Reseller/ DistributorCGI operates as an infinity Reseller for TI gateway solutions.
• curenectminorChannel Partner/ Reseller/ Distributorcurenect is an infinity Reseller for TI gateway products.
• eHealth-Connect GmbHminorChannel Partner/ Reseller/ DistributoreHealth-Connect GmbH is an infinity Reseller distributing ehex TI gateway solutions.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• secunet: German cybersecurity specialist whose secunet konnektor is a foundational TI connector; ehex bundles with secunet per its PM timeline and competes in adjacent TI middleware — a directly comparable technology peer in the same regulatory regime.
• RISE (Research Industrial Systems Engineering): Provides TI connectors and healthcare security infrastructure; the koala Konnektor and related services put RISE in direct competition with ehex's infinity konnektor and infinity gate offerings.
• KoCo Connector (KoCoCGM): Specialized TI connector provider competing for the same German ambulatory and hospital market; comparable product category, regulatory regime, and target buyer.

Broad incumbents

• CompuGroup Medical: Largest German health-IT vendor (KoCo Connector, M1 Pro, etc.); overlaps directly with ehex on TI connectivity for ambulatory practices and is a broad incumbent across EHR, billing, and TI middleware.
• Arvato Systems: Bertelsmann-owned IT services and healthcare technology subsidiary, operator of TI infrastructure and an infinity Partner of ehex; competes on managed TI services and operates at greater scale.
• Telekom Healthcare Solutions: Deutsche Telekom's healthcare unit and core distribution partner (infinity Partner) of ehex; offers TI connectivity and broader health platform services across Germany at much larger scale.
• CGI (Germany healthcare unit): Global IT consultancy with a German healthcare division; an infinity Reseller of ehex and broadly comparable as a systems integrator for healthcare providers.
• CGM / KoCoCGM: CompuGroup's KoCo connector product directly competes in TI connector space; same gematik-regulated environment and similar developer platform ambitions.
• medatixx: German ambulatory EHR/practice software vendor and integrator for TI access; comparable in customer segment (physician practices) and overlap on TI connectivity solutions.

Regional players

• AKQUINET: German IT services firm operating TI infrastructure and an infinity Partner of ehex; comparable across managed TI services while more focused on regional enterprise deployments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ehex_
• Facebookfacebook.com/ehex.de
• LinkedInlinkedin.com/company/10196248

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eHealth Experts